Amazon India Complaints & Reviews

Sir/Mam I placed an order of books in Amazon.in on 1 June 2019 and I start waiting for my order (books) whose Tracking ID is[protected] but more than half month are passed but there is no fixed date of delivery. GURUKRIPA BOOKS is the seller. There is no contact with the seller. Not it seems that my orders are gone waste. So, please sir solve my problem as soon as possible.
With a lot of hope.

Sir/Mam I placed an order of books at Amazon.in on 1 June 2019 by fulfilling all necessary field and I start waiting for my order (books) whose Tracking ID is[protected] but more than half month are passed but there is no fixed date of delivery. GURUKRIPA BOOKS is the seller. The date of arriving of order is still going on and not solved at all. I am daily watching for hope. So, please sir solve my problem as soon as possible.
With a lot of hope.

I bought SIMPEX 522 flash for my photo studio but later i thought another model of simpex flash os better than this so i cancelled this order, I also called amazon customer care for getting refund in amazon pay balance but they said that it can't be refunded in amazon pay, i called them because i know it take less time than bank to get my refund.still i dont got my refund plz AMAZON help me .plz give me my money back

I am purshed sofa in Amazon India. Along with sofa basement stand has not given for sofa, chairs. And also sofa, chairs backside height is very small. It is covering only half part of our back..hence we are asking to take return.according to policy if any parts missing return policy is there. am purshed sofa in Amazon India. Along with sofa basement stand has not given for sofa, chairs. And also sofa, chairs backside height is very small. It is covering only half part of our back..hence we are asking to take return.according to policy if any parts missing return policy is there

This is the second instance, I ordered first time on 8th June 19' and delivery was scheduled on 9th June 19' but it did not happen. Whereas update given was delivery attempted. After complaining many times also there was no delivery and finally refund was initiated. But as it was an EMI purchase so without getting the mobile I had to pay the EMI.
Then again I ordered on 18th June 19' and today was the delivery date. Same thing the item is out for delivery but the agent number is not reachable. Same thing happend last time also it was out for delivery but agent number not reachable. How can same thing happen 2times...
Amazon is not at all bothered why the delivery is not happening. All the time all idiotic answers are given...it's my money which is going and no one is bothered. I m really pissed of at Amazon's attitude and courier parter they are using. It's just a piece of [censored]..
I want a proper resolution and I want my full money back and also proper resolution for the mental harrassment that I faced.

I am doing a grocery order in 2ND June 2019. order was delivered on 4TH June 2019. after open the packet all product are different from my ordered items. after complaints this issue with amazone.in they told me we are doing investigation. after five to eight days i am calling to amazone.in to knowing the status . they told me all products are delivered correct. and cut the phone. i am talk many times regarding this but they are not give me solution. i wank my ordered items or my ordered amount mony. i am also complaint in National consumer forum. complaint no of national consumer forum is 1389305.
please clear this issue ASAP.

THANKS
SUDHIR KUMAR

My smart watch battery is damage Maine. Two time Amazon se smart watch ka order kiya tha dono bar hi kharab watch di 1st time watch ke fite fite diya to Maine customer care ke bat kiya to lens ke liye na kar diya next time smart watch ka order kiya fir watch ki battery khrab Aa gai to costumer care se bat kiya to kaha return nahi ho sakti mane kaha sikayat karunga aur fir darg karaunga costumer care wale me kaha kuchh nahi hone wala mujhe 1700 money ka nuksan huaa

I have purchased one Ray-Ban frame with one Nike T shirt which order number- #[protected]. Order placed- 21.04.2019.I total Paid RS.11, 495.00. But I returned both items as per Amazon return policy by India Post.Because both items are not fit for my body. I returned by India post on- 09.05.2019 To Amazon seller GMR Airport city pin-500108 R G I Air port SO. From Arjuna Behera, medical campus Post-Mohana.But the seller not respond my request. My tracking shows the seller received his items on-12.05.2019. My India Post both tracking no- EO[protected]IN and EO[protected]IN. So kindly request for refund my money at an early date.

Regd – Order ID - Order ID:[protected]
Our order was supposed to be picked up by Amazon executive, but it got canceled saying we did not ship the same.
As spoken to one of Amazon Seller Support Executive, we were asked to send the email but there has been no response from that day to till date which is totally unacceptable.

Hoping to get a call back at [protected] /[protected] to sort this issue.
Or email at : [protected]@aroh.in

Amazon.in Order #[protected]
Ordered this product on 7th May and I got the defected product. So, requested for return of this item. Amazon asked to self return this item to Seller. So, I used Delhivery to sent the item back to the seller. But, due to seller not available it got returned to me. When I called amazon customer service, they asked me to send this product to the seller again, we will initiate the refund for delivery charges for both the time and the product.
So, I send it again with the Delhivery and it got delivered on 9th June 2019 with AWB #[protected]. Then I sent the delhivery pickup acknowledgements, invoices and Proof of delivery and then called amazon customer service for the refund.Instead of asking Seller to confirm and initiate of refund, they are asking me again and again for written proofs though I sent them once (which does not require any authorisation to verify it) and are not initiating the refund.
Have attached all the documents here. (Acknowledgement, POD, Invoices)

Hello
i bought a product on amazon on dated 11/05/2019 using my SBI debit card
but not satisfied with the product service so i returned it after 2 days of the product delivered.
after the product returned
i got an email regarding my refund of rs 2149/- that is going to be credited to my SBI debit card and has been processed by amazon india on 17/05/2019. also they have sent me a reference id
number- 115716
but the money is not credited to my account since 25 days.
i have contacted the customer service of amazon, several times but they are not solving my issues and advice me to again contact to SBI customer service or file a charge dispute against SBI.
but the SBI authority is also declining my request and asking me to complain against amazon.

My name is ganesh order consist missing part. i order replacement when received product on that moment only.
Een i called YBR sport means seller, he told replace soon.
order is body massager, when i replace order it confirms but seller refuse to replace, after 10 days amazon not Refunded my money Yet.
and not given new product.
even they not send message to me, only mention your scheduled pick up.
no one came to receive . just make you fool.
today i email customer care for complaint

**** DON;T BUY FROM MENTION SELLER********

https://www.amazon.in/Magic-A20MGMSV-Massager-by-Arogya/dp/B00JOFNV2G

- Dont buy from above mention buyer on amazon -Arogya (YBR SPORTS)

I Ordered Oneplus 7 phone (Mirror Grey/128gb/6gb Ram) on 6th of June 2019, worth rupee 33000/- but they sent the empty other box on 9th of June, 2019. Outside package has the correct address details on which I had booked the phone but when I opened the package, inside the rubber piece & stone with the invoice of the one plus 7phone with address of some guy from warehouse. I raised the issue but its not solved yet and Amazon customer cum investigation team said they are still looking into the case. It seems they are not in mood to refund/replace the oneplus 7 phone. His company or channel partner fraud to me worth 33000 rupees.

I ordered a book called medicine by deepak marwah for nbe.
The book was supposed to me delivered by 19th june.
I havent received the book past date ie 19th june.
Tracking id is[protected]
Amazon has cheated me of my money by not delivering the product.
Since 17th june i have received message from amazon telling me that i received the product which is not true.
The website is showing delivery date too.

I had ordered a biotique body wash and a Deo on Amazon.in on 16th of June, 2019.Ireceived my order on 19th of June, 2019. When I opened the parcel I found the body wash was leaking and had spilled in the box and it was not having any seal on it. And even the deo's pack was unsealed and its box was already opened by someone. I doubt it has been opened by somebody. I need a replacement or a complete refund against this order.

Dear sir,
My name is saheer email id is [protected]@gmail.com which is registered with Amazon. My Amazon account is locked from 5 nonths Reason is that i placed a order on Amazon by mistake i fill wrong credit card no after please order i relies that i fill anything wrong i imidately cancelled that order.
After one day i see my account is locked . I try to contact customer care but they tell they can't help me only investigate team unlock my account. I sent mail on address - [protected]@amazon.in and [protected]@amazon.in ans [protected]@amazon.in but they not listening anything they send me mail that [ your order can't be delivered please fax your credit card details with billing address ] . I also try to mail my own debit card details, i told these things to customer care but they are not helping me also send again mail with all details that happen with me but they are not response to any my request, order placing tine im using amazon pay balance, thats failed automatically refunded that, but also available that, rs 5999..cant recharge any other option, totaly failed, how can use use my pay balance, because amount rs 5999 is zestmoney voucher, the voucher already redeemed in my amazon account, cant move another account, please unlock/unholdmy account
phone [protected]
mail - [protected]@gmail.com

Sir
walnuts are of very small size--very hard to break and take out the kernels[giri]...It is cheating...I spoke to supplier, "brg associates", they were rude and un helpful.

So please arrange to take them back and refund the amount[499/-]
refund may be added to my amazon account
please assure complaint is attended
it is giving bad name to amazon
thanks
ichhponani--[protected]

I had purchase a whirlpool washing machine on 6th May 2019. Product delivered in damaged condition. So I request for a replacement. The product pick-up delayed by Gati courier and done on 30.05.19. Last saturday Amazon informed that product is out of stock, so replacement is not possible, refund will be done. but today they say that product till now not reached to seller, so refund now is not possible.

Dear Sir/ Ma'am!I was to get the refund of Rs. 2099/- from Amazon India of item that I returned. I first got the refund as Amazon pay balance on 12/03/2019 but then I requested to refund it in my bank account. The balance got deducted from Amazon pay but it was not transferred to my bank account. On asking the customer care about the issue they first said the amount has been transferred successfully between 16/04/2019 to 18/04/19 from their side and gave the reference ID to check the same in the mini statement. But since no such transaction was shown in the account I went to the UCO bank branch where my bank account was created. Now the branch officials says that they don't see any such transaction processed or pending. I again called amazon customer care but this time they said that the transaction or reference ID they gave will not show the transaction to the bank branch, it only means that transaction is successful from their side. Now i have no idea how to get the refund. I have been calling customer care of Amazon And bank regularly and have wasted so much time without any outcome. I request you to kindly look into the matter so that i could get the refund. I shall be highly thankful to you for helping me with this issue. Thanking you.

OrderCW[protected]
I placed order on coolwinks on 16th of may for rs1551 and paid thru apay wallet during which there was a offer from coolwinks 100% moneyback in addition to apay cb.
I had hotstar prize in amazon of 100% cb up to rs1000 on coolwinks paying thru apay wallet. So immediately after placing the order i recd rs1000 cashback from amazon for hotstar prize.
After lots of complaints i recd msg from coolwinks on 11th of june as cashback processed. Again on 13th of june i recd msg frm coolwinks as REFUND INITIATED as if i hv returned or cancelled the order.
Bcos of the technical issue from coolwinks side instead of issuing 100% moneyback dey initiated REFUND OF rs1551. Bcos of dat amazon adjusted the cashback i recd for hotstar prize and refunded only rs551 to my original source of payment.
If i ask amazon dey r saying u hv recd refund so we hv adjusted cashback dat we gave already. From coolwinks dey r saying instead of moneyback we hv initiated refund due to technical issue.
Bcos of the technical issue from der side my hostar amazon cashback of rs1000 has been deducted and i recd only rs551.
Pls help me het my rs1000 from coolwinks or amazon whoevr is responsible.
I hv attached the snapshot of offer terms n conditions in dat 11th point clearly says pay via apay, airtel wallet, gpay and get ADDITIONAL CASHBACK OVER AND ABOVE THE 100% MONEYBACK