Amazon India Complaints & Reviews

I received my bank of america credit card bill on june 24th and there is a charge of $13.77. Transaction date is of 5/28 and posting date is of 5/29. Reference number of 7216. I did not buy anything from them. Purchase was amazon amzn.com/billwa. Last four numbers of the account 4494. I do not know of any purchase on this date on my bank of america charge card.

Order ID :[protected]
Transaction Reference ID :[protected]

Hi,
I payed the amount for order on 28th of April, 2019 and Amazon received the amount on 29th April, 2019 . This information i got from my credit card company .Here is the scenario
The delivery guy came to my address and he ask for payment as it is COD . But I canceled the order in front of him due to his machine not accepting my credit card . My app was showing the product is canceled. But delivery guy system was showing it is not canceled .So he ask me to pay the amount through pay link . I have payed the amount using pay link which was generated before cancel . Now my card successfully payed the amount to Amazon and the delivery handed over the product . Then after 30 min delivery boy came back to my address and ask for the product because his system was showing the product is canceled and he took the product by saying i will get my refund after 7 working day . Today is 24th June, 2019 till now i didn't receive my money .
I have called customer support but they are always saying that i will receive my money with 4 to 5 working day . I have all call records and mail chains where they are rejecting that they didn't receive any amount for the particular order . But i have a proof of my credit card statement which is clearly stating that i have payed to Amazon Bangalore .

Dear sir,
My name is nikunjkumar pravinbhai pansuriya email id is nikunj. [protected]@gmail.com which is registered with amazon. My amazon account is locked from 8 month reason is that i placed a order on amazon by mistake i fill wrong credit card no after please order i relies that i fill anything wrong i imidately cancelled that order.
After one day i see my account is locked. I try to contact customer care but they tell they can't help me only investigate team unlock my account. I sent mail on [protected]@amazon.in, [protected]@amazon.in ans [protected]@amazon.in but they not listening anything they send me mail that [ your order can't be delivered please fax your credit card details with billing address ] but that credit card no i filled is wrong. I also try to fax my own credit card details but fax no which they given give transmission error and fax not sent, i told these things to customer care but they are not helping me also send again mail with all details that happen with me but they are not response to any my request.

Invoice Number - DEL[protected]
Sold by - Cloudtail India Private Limited.
Manesar, Gurgaon.

Against my order of Dollar Bigboss Men's Solid Brief(Pack of 3)(MDBR-06_White_X-Large) i have been supplied today one grey and two white briefs. Kindly replace my one grey brief(which was not ordered) with white brief X-Large of the same type and make.

Hi
I have ordered a samsung galaxy m20 mobile on 16-may-2019 from amazon.com
Order no[protected], ₹-11990. Parcel arrived at time. The parcel was light in weight so i decided to make video of opening it. I opened it and found that the seal of the box is broken already. When i open the box mobile is not available in it. I have complained it at that time on amazon customer care thay ask me to wait one week. I contacted customer care after one week thay denied to deliver me my product.
I want my product for which i have paid ₹ 11990. Video is not uploading as big as 415 mb.
Please check and help me.
Thanks.

Hi
I have ordered a samsung galaxy m20 mobile on 16-may-2019 from amazon.com
Order no[protected], ₹-11990. Parcel arrived at time. The parcel was light in weight so i decided to make video of opening it. I opened it and found that the ceal of the box is broken already. When i open the box mobile is not available in it. I have complained it at that time on amazon customer care thay ask me to wait one week. I contacted customer care after one week thay denied to deliver me my product.
I want my product for which i have paid ₹ 11990.
Please check and help me.
Thanks.

Order id :[protected]
I had placed order for carl neo-gauge 26 hole (Or) 30 hole punch (Blue (Office product) by making payment of rs.3623/- on 22.5.2019. Till date the product not delivered to me. While searching in the orders placed by me, it showing as “on the way, it is running late”. Please let me know when the order will be delivered to me. If you are unable to deliver the order kindly cancel the order and send me the amount of rs.3523/- paid by me.

Sir

I have paid rs 539 and rs 14 on 27.04.19 by debit card to amazon for payment to airtel mobile no. [protected]. The bank's journal no. Is[protected] and[protected] respectively. My bank account no. Is [protected] with ifsc sbin 0004445 but till date, the payment has n6 been made to airtel company nor refunded the money to my account. Kindly rectify the entry quickly.

Thanking you.

Refund of rs. 899/- has been made by amazon on 16th of may 2019 regarding a product (Order number is #[protected].
"the reference number of the refund is[protected]
But, the refund has not been received yet.
Bank is saying no amount has been received by them. I've talked to them again and again but no responss is coming. So i need to file a"charge dispute" on them, to get the full details.
I need bank to resolve this issue as soon as possible or i'm gonna take some legal action.

Mayank jain

After making the payment online for a toy, it's already 1 month. I have neither received the good nor the refund. I don't find any customer care no. I have made multiple complain through mail but no solution till date. The only thing they do is to keep on increasing the delivery date. They, if can't deliver, why don't refund my amount if there intention is not wrong??Order #[protected]
Amazon (India) is cheating Indian customer.

Your delivery man spoke very rudely, probably he was drunk and never wanted to come to door step to deliver the packet.
He asked for money prehand without giving the packet that too standing at house no.11 whereas our house no. Is 13 at 20:30 hrs.
Such kind o[censored]nprofessionalism never expected from amazon at least.
The delivery man took the packet back...

Hello i orderd some items of more than 5000/- as mentioned in cashback offer for that i was eligible for cashback of 1000. And after these items i added few more items in same cart. After order i called amazon coustomer care their executive said that you will receive cashback within 3 days. And now after 3 days they are saying you are not eligible for cashback. Due to some terms which are not written in terms and condition.

Hi,
I had purchased saregama carvaan on 15th dec 2018. Now i am experiencing issue with the charging cable and adapter. Both of them are not working.
Let me know where should i complain about this.

Please find the invoice details.
Invoice # hyd[protected]
Invoice details : tg-hyd[protected]
Invoice date : 15.12.2018

It is under manufacturer's warranty. The charging cable and charging adapter are not working.

Respected sir, we are purchase 1 led 40 inches kodak tv on 1.06.2019 8th jun 2019 install tv the above product not working he told product is failure another technician attend 18.06.2019 he installed but sames problem not working the technicians are not given any job report i ask report the gentleman told i send through kodak company the company peoples are send mail on 19.06.2019 "please be informed that replacement of product is not possible untill product is in repairable condition. Hence you are requested to take service" i asking how to you told repairable because we are not showing the tv in working condition / programs he told repairable kodak company cheating to customers include amazon because we are purchase through amazon not kodak thats way third party (Amazon) take action and justify to customer so kindly contact kodak company / sellers discuss and replace item are return amount. You are unjustified this issue we are going to another way message pass on to cc/sm/fb/ thanking you

Dear sir,
My name is manu kumar email id is [protected]@gmail.com and my no. Is [protected]which is registered with amazon. My amazon account is locked from 20 days. Reason is that i placed a order on amazon by mistake i fill wrong credit card no after please order i relies that i fill anything wrong i imidately cancelled that order.
After one day i see my account is locked. I try to contact customer care but they tell they can't help me only investigate team unlock my account. I sent mail on [protected]@amazon.in, [protected]@amazon.in ans [protected]@amazon.in but they not listening anything they send me mail that [ your order can't be delivered please fax your credit card details with billing address ] but that credit card no i filled is wrong. I also try to fax my own credit card details but fax no which they given give transmission error and fax not sent, i told these things to customer care but they are not helping me also send again mail with all details that happen with me but they are not response to any my request.

I deposited 5900 rs in amazon pay by mistake on 31may 2019 .
Same day I contacted to Amazon customer service and they reply me to refund my amount in 7 working days. After 7 day I contacted again then they told me for the some ishue in translation. We ishue new ticket to refund your money it will be refunded to your ac till 18 Jun 19, but money can't receive in my account. I was contact again then they told don't worry money will refund in 2-3 day's.
But money can't receive
Today 21 Jun 19 I contacted again then they told me today new ticket ishue and your money refunded till 28 Jun 19 .
My 5900 stil stuck in amazon .
Please help me
DS GURJAR
[protected]

Order Id[protected]. On My product Delivery Date, In front of courier boy, I paid the amount Rs.1576 through PayLink SMS received from amazon. Transaction was successful but payment not received by amazon, and courier boy did not deliver the package on that day. On next working day, I paid through Cash and received the order from courier boy. Here I paid total Rs.1576 + Rs.1576 (Paylink and Pay on Delivery). I have complaint amazon about this issue and requested them to refund the excess amount (Rs.1576) which was paid by cash during delivery. They told me that refund initiated. But I still not received the refund in my bank account.

Hello there
i Bought phone from Amazon on 26 march 2019 with order id #[protected] with amount Rs 9999 and wile coming this product it miss placed i didnt get it and again it was replaced by new one with order id #[protected] and it is deliver on 23rd of april 2019 but i didnt get i just got message from ecom it is delivered and i had complain on it also to the amazon and also to the ecom but i didn`t get any respond on it till now.

regarding this i want full refund
date of incident 23/04/2019
name Sidharth rai

I order rayban sunglasses from amazon cost 4913 INR. Then i cancelled the order and amazon person sent money in my account. But in my account money didnt came. I want it back in my account..They have told us that the money has been sent in our bank . We want it back as its such a long time we havent got our money ...plz plz i want my money back ...

Hi, I have purchased an NCERT SCIENCE (PCM) Complete Books Set For Class 11th from Amazon on 1 June 2019. I was notified that the order will be delivered on or before 12th October. It is well past the 12th (today is 21st Oct) and I have neither received my order nor have I been intimated of the reason for the delay or a revised date of delivery. When I checked the Amazon website, I found out that the consignment has not fixed date for a week I have no idea why it is still shown as being "in transit", for over 20 days now. Upon calling the Amazon Customer Service dept., I was told that my complaint has been escalated and that I would receive a call shortly. Sir, I am now losing my hope please help me as soon as possible.