Amazon India Complaints & Reviews

Hi
I have ordered a samsung galaxy m20 mobile on 16-may-2019 from amazon.com
Order no[protected], ₹-11990. Parcel arrived at time. The parcel was light in weight so i decided to make video of opening it. I opened it and found that the ceal of the box is broken already. When i open the box mobile is not available in it. I have complained it at that time on amazon customer care thay ask me to wait one week. I contacted customer care after one week thay denied to deliver me my product.
I want my product for which i have paid ₹ 11990.
Please check and help me.
Thanks.

Order id :[protected]
I had placed order for carl neo-gauge 26 hole (Or) 30 hole punch (Blue (Office product) by making payment of rs.3623/- on 22.5.2019. Till date the product not delivered to me. While searching in the orders placed by me, it showing as “on the way, it is running late”. Please let me know when the order will be delivered to me. If you are unable to deliver the order kindly cancel the order and send me the amount of rs.3523/- paid by me.

Sir

I have paid rs 539 and rs 14 on 27.04.19 by debit card to amazon for payment to airtel mobile no. [protected]. The bank's journal no. Is[protected] and[protected] respectively. My bank account no. Is [protected] with ifsc sbin 0004445 but till date, the payment has n6 been made to airtel company nor refunded the money to my account. Kindly rectify the entry quickly.

Thanking you.

Refund of rs. 899/- has been made by amazon on 16th of may 2019 regarding a product (Order number is #[protected].
"the reference number of the refund is[protected]
But, the refund has not been received yet.
Bank is saying no amount has been received by them. I've talked to them again and again but no responss is coming. So i need to file a"charge dispute" on them, to get the full details.
I need bank to resolve this issue as soon as possible or i'm gonna take some legal action.

Mayank jain

After making the payment online for a toy, it's already 1 month. I have neither received the good nor the refund. I don't find any customer care no. I have made multiple complain through mail but no solution till date. The only thing they do is to keep on increasing the delivery date. They, if can't deliver, why don't refund my amount if there intention is not wrong??Order #[protected]
Amazon (India) is cheating Indian customer.

Your delivery man spoke very rudely, probably he was drunk and never wanted to come to door step to deliver the packet.
He asked for money prehand without giving the packet that too standing at house no.11 whereas our house no. Is 13 at 20:30 hrs.
Such kind o[censored]nprofessionalism never expected from amazon at least.
The delivery man took the packet back...

Hello i orderd some items of more than 5000/- as mentioned in cashback offer for that i was eligible for cashback of 1000. And after these items i added few more items in same cart. After order i called amazon coustomer care their executive said that you will receive cashback within 3 days. And now after 3 days they are saying you are not eligible for cashback. Due to some terms which are not written in terms and condition.

Hi,
I had purchased saregama carvaan on 15th dec 2018. Now i am experiencing issue with the charging cable and adapter. Both of them are not working.
Let me know where should i complain about this.

Please find the invoice details.
Invoice # hyd[protected]
Invoice details : tg-hyd[protected]
Invoice date : 15.12.2018

It is under manufacturer's warranty. The charging cable and charging adapter are not working.

Respected sir, we are purchase 1 led 40 inches kodak tv on 1.06.2019 8th jun 2019 install tv the above product not working he told product is failure another technician attend 18.06.2019 he installed but sames problem not working the technicians are not given any job report i ask report the gentleman told i send through kodak company the company peoples are send mail on 19.06.2019 "please be informed that replacement of product is not possible untill product is in repairable condition. Hence you are requested to take service" i asking how to you told repairable because we are not showing the tv in working condition / programs he told repairable kodak company cheating to customers include amazon because we are purchase through amazon not kodak thats way third party (Amazon) take action and justify to customer so kindly contact kodak company / sellers discuss and replace item are return amount. You are unjustified this issue we are going to another way message pass on to cc/sm/fb/ thanking you

Dear sir,
My name is manu kumar email id is [protected]@gmail.com and my no. Is [protected]which is registered with amazon. My amazon account is locked from 20 days. Reason is that i placed a order on amazon by mistake i fill wrong credit card no after please order i relies that i fill anything wrong i imidately cancelled that order.
After one day i see my account is locked. I try to contact customer care but they tell they can't help me only investigate team unlock my account. I sent mail on [protected]@amazon.in, [protected]@amazon.in ans [protected]@amazon.in but they not listening anything they send me mail that [ your order can't be delivered please fax your credit card details with billing address ] but that credit card no i filled is wrong. I also try to fax my own credit card details but fax no which they given give transmission error and fax not sent, i told these things to customer care but they are not helping me also send again mail with all details that happen with me but they are not response to any my request.

I deposited 5900 rs in amazon pay by mistake on 31may 2019 .
Same day I contacted to Amazon customer service and they reply me to refund my amount in 7 working days. After 7 day I contacted again then they told me for the some ishue in translation. We ishue new ticket to refund your money it will be refunded to your ac till 18 Jun 19, but money can't receive in my account. I was contact again then they told don't worry money will refund in 2-3 day's.
But money can't receive
Today 21 Jun 19 I contacted again then they told me today new ticket ishue and your money refunded till 28 Jun 19 .
My 5900 stil stuck in amazon .
Please help me
DS GURJAR
[protected]

Order Id[protected]. On My product Delivery Date, In front of courier boy, I paid the amount Rs.1576 through PayLink SMS received from amazon. Transaction was successful but payment not received by amazon, and courier boy did not deliver the package on that day. On next working day, I paid through Cash and received the order from courier boy. Here I paid total Rs.1576 + Rs.1576 (Paylink and Pay on Delivery). I have complaint amazon about this issue and requested them to refund the excess amount (Rs.1576) which was paid by cash during delivery. They told me that refund initiated. But I still not received the refund in my bank account.

Hello there
i Bought phone from Amazon on 26 march 2019 with order id #[protected] with amount Rs 9999 and wile coming this product it miss placed i didnt get it and again it was replaced by new one with order id #[protected] and it is deliver on 23rd of april 2019 but i didnt get i just got message from ecom it is delivered and i had complain on it also to the amazon and also to the ecom but i didn`t get any respond on it till now.

regarding this i want full refund
date of incident 23/04/2019
name Sidharth rai

I order rayban sunglasses from amazon cost 4913 INR. Then i cancelled the order and amazon person sent money in my account. But in my account money didnt came. I want it back in my account..They have told us that the money has been sent in our bank . We want it back as its such a long time we havent got our money ...plz plz i want my money back ...

Hi, I have purchased an NCERT SCIENCE (PCM) Complete Books Set For Class 11th from Amazon on 1 June 2019. I was notified that the order will be delivered on or before 12th October. It is well past the 12th (today is 21st Oct) and I have neither received my order nor have I been intimated of the reason for the delay or a revised date of delivery. When I checked the Amazon website, I found out that the consignment has not fixed date for a week I have no idea why it is still shown as being "in transit", for over 20 days now. Upon calling the Amazon Customer Service dept., I was told that my complaint has been escalated and that I would receive a call shortly. Sir, I am now losing my hope please help me as soon as possible.

Sir/Mam I placed an order of books in Amazon.in on 1 June 2019 and I start waiting for my order (books) whose Tracking ID is[protected] but more than half month are passed but there is no fixed date of delivery. GURUKRIPA BOOKS is the seller. There is no contact with the seller. Not it seems that my orders are gone waste. So, please sir solve my problem as soon as possible.
With a lot of hope.

Sir/Mam I placed an order of books at Amazon.in on 1 June 2019 by fulfilling all necessary field and I start waiting for my order (books) whose Tracking ID is[protected] but more than half month are passed but there is no fixed date of delivery. GURUKRIPA BOOKS is the seller. The date of arriving of order is still going on and not solved at all. I am daily watching for hope. So, please sir solve my problem as soon as possible.
With a lot of hope.

I bought SIMPEX 522 flash for my photo studio but later i thought another model of simpex flash os better than this so i cancelled this order, I also called amazon customer care for getting refund in amazon pay balance but they said that it can't be refunded in amazon pay, i called them because i know it take less time than bank to get my refund.still i dont got my refund plz AMAZON help me .plz give me my money back

I am purshed sofa in Amazon India. Along with sofa basement stand has not given for sofa, chairs. And also sofa, chairs backside height is very small. It is covering only half part of our back..hence we are asking to take return.according to policy if any parts missing return policy is there. am purshed sofa in Amazon India. Along with sofa basement stand has not given for sofa, chairs. And also sofa, chairs backside height is very small. It is covering only half part of our back..hence we are asking to take return.according to policy if any parts missing return policy is there

This is the second instance, I ordered first time on 8th June 19' and delivery was scheduled on 9th June 19' but it did not happen. Whereas update given was delivery attempted. After complaining many times also there was no delivery and finally refund was initiated. But as it was an EMI purchase so without getting the mobile I had to pay the EMI.
Then again I ordered on 18th June 19' and today was the delivery date. Same thing the item is out for delivery but the agent number is not reachable. Same thing happend last time also it was out for delivery but agent number not reachable. How can same thing happen 2times...
Amazon is not at all bothered why the delivery is not happening. All the time all idiotic answers are given...it's my money which is going and no one is bothered. I m really pissed of at Amazon's attitude and courier parter they are using. It's just a piece of [censored]..
I want a proper resolution and I want my full money back and also proper resolution for the mental harrassment that I faced.