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Amazon India Complaints & Reviews

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Updated: Feb 18, 2026
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A
anup_1
from Nagpur, Maharashtra
Jun 22, 2019
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Address: 197, Saikripa apartments, Pande layout, Khamla, Nagpur, Maharashtra, 440025

Hi,
I had purchased saregama carvaan on 15th dec 2018. Now i am experiencing issue with the charging cable and adapter. Both of them are not working.
Let me know where should i complain about this.

Please find the invoice details.
Invoice # hyd[protected]
Invoice details : tg-hyd[protected]
Invoice date : 15.12.2018

It is under manufacturer's warranty. The charging cable and charging adapter are not working.
Amazon India customer support has been notified about the posted complaint.
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    V
    vaasababu
    from Chennai, Tamil Nadu
    Jun 22, 2019
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    Address: 10/574 CHERLOPALLI ROAD, Anantapur, Andhra Pradesh, 515401

    Respected sir, we are purchase 1 led 40 inches kodak tv on 1.06.2019 8th jun 2019 install tv the above product not working he told product is failure another technician attend 18.06.2019 he installed but sames problem not working the technicians are not given any job report i ask report the gentleman told i send through kodak company the company peoples are send mail on 19.06.2019 "please be informed that replacement of product is not possible untill product is in repairable condition. Hence you are requested to take service" i asking how to you told repairable because we are not showing the tv in working condition / programs he told repairable kodak company cheating to customers include amazon because we are purchase through amazon not kodak thats way third party (Amazon) take action and justify to customer so kindly contact kodak company / sellers discuss and replace item are return amount. You are unjustified this issue we are going to another way message pass on to cc/sm/fb/ thanking you
    Amazon India customer support has been notified about the posted complaint.
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      M
      Manu8875
      Jun 22, 2019
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      Address: bahatana deeg bharatpur Rajashthan, Bharatpur, Rajasthan, 321203

      Dear sir,
      My name is manu kumar email id is [protected]@gmail.com and my no. Is [protected]which is registered with amazon. My amazon account is locked from 20 days. Reason is that i placed a order on amazon by mistake i fill wrong credit card no after please order i relies that i fill anything wrong i imidately cancelled that order.
      After one day i see my account is locked. I try to contact customer care but they tell they can't help me only investigate team unlock my account. I sent mail on [protected]@amazon.in, [protected]@amazon.in ans [protected]@amazon.in but they not listening anything they send me mail that [ your order can't be delivered please fax your credit card details with billing address ] but that credit card no i filled is wrong. I also try to fax my own credit card details but fax no which they given give transmission error and fax not sent, i told these things to customer care but they are not helping me also send again mail with all details that happen with me but they are not response to any my request.
      Amazon India customer support has been notified about the posted complaint.
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        T
        TROUBLE SHUTTER by Dsgurjar
        from Mumbai, Maharashtra
        Jun 22, 2019
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        Address: Gurjar Colony, Pali, Rajasthan, 306001

        I deposited 5900 rs in amazon pay by mistake on 31may 2019 .
        Same day I contacted to Amazon customer service and they reply me to refund my amount in 7 working days. After 7 day I contacted again then they told me for the some ishue in translation. We ishue new ticket to refund your money it will be refunded to your ac till 18 Jun 19, but money can't receive in my account. I was contact again then they told don't worry money will refund in 2-3 day's.
        But money can't receive
        Today 21 Jun 19 I contacted again then they told me today new ticket ishue and your money refunded till 28 Jun 19 .
        My 5900 stil stuck in amazon .
        Please help me
        DS GURJAR
        [protected]
        Amazon India customer support has been notified about the posted complaint.
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          A
          amitabha2015
          from Agartala, Tripura
          Jun 21, 2019
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          Address: 799006

          Order Id[protected]. On My product Delivery Date, In front of courier boy, I paid the amount Rs.1576 through PayLink SMS received from amazon. Transaction was successful but payment not received by amazon, and courier boy did not deliver the package on that day. On next working day, I paid through Cash and received the order from courier boy. Here I paid total Rs.1576 + Rs.1576 (Paylink and Pay on Delivery). I have complaint amazon about this issue and requested them to refund the excess amount (Rs.1576) which was paid by cash during delivery. They told me that refund initiated. But I still not received the refund in my bank account.
          Amazon India customer support has been notified about the posted complaint.
          Jun 22, 2019
          Updated by amitabha2015
          Refund credited after several complaint. Complaint Resolved.
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            S
            sidharth rai
            from Mumbai, Maharashtra
            Jun 21, 2019
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            Address: 737134

            Hello there
            i Bought phone from Amazon on 26 march 2019 with order id #[protected] with amount Rs 9999 and wile coming this product it miss placed i didnt get it and again it was replaced by new one with order id #[protected] and it is deliver on 23rd of april 2019 but i didnt get i just got message from ecom it is delivered and i had complain on it also to the amazon and also to the ecom but i didn`t get any respond on it till now.

            regarding this i want full refund
            date of incident 23/04/2019
            name Sidharth rai
            Amazon India customer support has been notified about the posted complaint.
            Jul 04, 2019
            Updated by sidharth rai
            it is not responding????
            Aug 03, 2019
            Updated by sidharth rai
            Jun 21, 2019 i have complain this no any respond till now
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              G
              Garv Anand
              from Mumbai, Maharashtra
              Jun 21, 2019
              Resolved
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              Resolved

              I order rayban sunglasses from amazon cost 4913 INR. Then i cancelled the order and amazon person sent money in my account. But in my account money didnt came. I want it back in my account..They have told us that the money has been sent in our bank . We want it back as its such a long time we havent got our money ...plz plz i want my money back ...
              Jun 22, 2019
              Complaint marked as Resolved 
              Not done.
              Amazon India customer support has been notified about the posted complaint.
              Jun 21, 2019
              Updated by Garv Anand
              My name is Garv Anand and I had ordered Ray Ban sunglasses of rupees 4913 in Amazon on 13th June.And on 14th June I cancelled my order due to some personal reason. And on 16th June Amazon initiated the amount to make card but I still can't get the money Amazon sent me this reference number 221562 and told me to fill charge dispute Form but Indian Bank doesn't have such policy .So please kindly respond to this complaint it's very urgent...
              Thank you sir
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                A
                Abhi 9554 columbia
                from Mumbai, Maharashtra
                Jun 21, 2019
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                Address: Allahabad, Uttar Pradesh, 211010
                Website: Amazon.in

                Hi, I have purchased an NCERT SCIENCE (PCM) Complete Books Set For Class 11th from Amazon on 1 June 2019. I was notified that the order will be delivered on or before 12th October. It is well past the 12th (today is 21st Oct) and I have neither received my order nor have I been intimated of the reason for the delay or a revised date of delivery. When I checked the Amazon website, I found out that the consignment has not fixed date for a week I have no idea why it is still shown as being "in transit", for over 20 days now. Upon calling the Amazon Customer Service dept., I was told that my complaint has been escalated and that I would receive a call shortly. Sir, I am now losing my hope please help me as soon as possible.
                Amazon India customer support has been notified about the posted complaint.
                Sir,
                My refund is not my created account
                Amazon delivery service is pretty bad, it promised to deliver a product to pin code 571102 and made me wait till the delivery date and told they can not deliver and provide refund.

                Order #[protected]
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                  A
                  Abhi 9554 columbia
                  from Mumbai, Maharashtra
                  Jun 21, 2019
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                  Address: sandwa kala naini allahabad, Allahabad, Uttar Pradesh, 211010

                  Sir/Mam I placed an order of books in Amazon.in on 1 June 2019 and I start waiting for my order (books) whose Tracking ID is[protected] but more than half month are passed but there is no fixed date of delivery. GURUKRIPA BOOKS is the seller. There is no contact with the seller. Not it seems that my orders are gone waste. So, please sir solve my problem as soon as possible.
                  With a lot of hope.
                  Amazon India customer support has been notified about the posted complaint.
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                    A
                    Abhi 9554 columbia
                    from Mumbai, Maharashtra
                    Jun 20, 2019
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                    Address: Allahabad, Uttar Pradesh
                    Website: Amzon.in

                    Sir/Mam I placed an order of books at Amazon.in on 1 June 2019 by fulfilling all necessary field and I start waiting for my order (books) whose Tracking ID is[protected] but more than half month are passed but there is no fixed date of delivery. GURUKRIPA BOOKS is the seller. The date of arriving of order is still going on and not solved at all. I am daily watching for hope. So, please sir solve my problem as soon as possible.
                    With a lot of hope.
                    Amazon India customer support has been notified about the posted complaint.
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                      A
                      Ayush Banait
                      from Pathardi, Maharashtra
                      Jun 20, 2019
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                      Address: Amravati, Maharashtra

                      I bought SIMPEX 522 flash for my photo studio but later i thought another model of simpex flash os better than this so i cancelled this order, I also called amazon customer care for getting refund in amazon pay balance but they said that it can't be refunded in amazon pay, i called them because i know it take less time than bank to get my refund.still i dont got my refund plz AMAZON help me .plz give me my money back
                      Amazon India customer support has been notified about the posted complaint.
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                        S
                        Srinivas159
                        from Mumbai, Maharashtra
                        Jun 20, 2019
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                        Address: H.no 12, opp chowdeswari school,10th a cross,bhuvaneswari nagar,bsk 3rd stage, 560085

                        I am purshed sofa in Amazon India. Along with sofa basement stand has not given for sofa, chairs. And also sofa, chairs backside height is very small. It is covering only half part of our back..hence we are asking to take return.according to policy if any parts missing return policy is there. am purshed sofa in Amazon India. Along with sofa basement stand has not given for sofa, chairs. And also sofa, chairs backside height is very small. It is covering only half part of our back..hence we are asking to take return.according to policy if any parts missing return policy is there
                        Amazon India customer support has been notified about the posted complaint.
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                          S
                          Sudeshna Bose Saha
                          from Bengaluru, Karnataka
                          Jun 20, 2019
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                          Address: #24,2/3,Isro layout, Munnekholala,Marathahalli, 560037

                          This is the second instance, I ordered first time on 8th June 19' and delivery was scheduled on 9th June 19' but it did not happen. Whereas update given was delivery attempted. After complaining many times also there was no delivery and finally refund was initiated. But as it was an EMI purchase so without getting the mobile I had to pay the EMI.
                          Then again I ordered on 18th June 19' and today was the delivery date. Same thing the item is out for delivery but the agent number is not reachable. Same thing happend last time also it was out for delivery but agent number not reachable. How can same thing happen 2times...
                          Amazon is not at all bothered why the delivery is not happening. All the time all idiotic answers are given...it's my money which is going and no one is bothered. I m really pissed of at Amazon's attitude and courier parter they are using. It's just a piece of [censored]..
                          I want a proper resolution and I want my full money back and also proper resolution for the mental harrassment that I faced.
                          Amazon India customer support has been notified about the posted complaint.
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                            S
                            sudhirkumar377
                            from Delhi, Delhi
                            Jun 20, 2019
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                            Address: H.NO-22/8, C BLOCK OM NAGAR NEAR AGARWAL SWEETS TANKI ROAD MITHAPUR BADARPUR NEW DELHI, DELHI 110044 India, New Delhi, Delhi, 110044

                            I am doing a grocery order in 2ND June 2019. order was delivered on 4TH June 2019. after open the packet all product are different from my ordered items. after complaints this issue with amazone.in they told me we are doing investigation. after five to eight days i am calling to amazone.in to knowing the status . they told me all products are delivered correct. and cut the phone. i am talk many times regarding this but they are not give me solution. i wank my ordered items or my ordered amount mony. i am also complaint in National consumer forum. complaint no of national consumer forum is 1389305.
                            please clear this issue ASAP.

                            THANKS
                            SUDHIR KUMAR
                            Amazon India customer support has been notified about the posted complaint.
                            Jun 20, 2019
                            Updated by sudhirkumar377
                            i am duing mail to amazone customer care with all product images delivered to me as proof. i am also attached all proof with this.My ordered products and receved products please check. Amazone is worst delivery services. customer service is very very worst, fake, third class. please don't purchase (never purchase) with amazone. I am not expect these type of services by amazone.in. this i very bed .

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                              O
                              Om Kumar shatma
                              from Delhi, Delhi
                              Jun 20, 2019
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                              Address: Sanwalpura tanwran rajsthan

                              My smart watch battery is damage Maine. Two time Amazon se smart watch ka order kiya tha dono bar hi kharab watch di 1st time watch ke fite fite diya to Maine customer care ke bat kiya to lens ke liye na kar diya next time smart watch ka order kiya fir watch ki battery khrab Aa gai to costumer care se bat kiya to kaha return nahi ho sakti mane kaha sikayat karunga aur fir darg karaunga costumer care wale me kaha kuchh nahi hone wala mujhe 1700 money ka nuksan huaa
                              Amazon India customer support has been notified about the posted complaint.
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                                A
                                Arjuna Behera
                                from Bengaluru, Karnataka
                                Jun 20, 2019
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                                Address: At-MEDICAL campus Po-Mohana district-Gajapati state-Odisha, 761015

                                I have purchased one Ray-Ban frame with one Nike T shirt which order number- #[protected]. Order placed- 21.04.2019.I total Paid RS.11, 495.00. But I returned both items as per Amazon return policy by India Post.Because both items are not fit for my body. I returned by India post on- 09.05.2019 To Amazon seller GMR Airport city pin-500108 R G I Air port SO. From Arjuna Behera, medical campus Post-Mohana.But the seller not respond my request. My tracking shows the seller received his items on-12.05.2019. My India Post both tracking no- EO[protected]IN and EO[protected]IN. So kindly request for refund my money at an early date.
                                Amazon India customer support has been notified about the posted complaint.
                                Hi,
                                I bought on NuRepulic HeadSet (Starboy- x Model) on Ordered on 14 October 2018 and order no:Order#[protected].

                                Problem: Not charging.can you please refund/can you please give new headset/has been rectified headset.

                                I have attached the invoice details.
                                Mob.no. [protected]
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                                  A
                                  arohfoundation
                                  from Noida, Uttar Pradesh
                                  Jun 20, 2019
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                                  Address: F-52, Sector- 8, Noida.(UP), Gautam Buddh Nagar, Uttar Pradesh, 201301

                                  Regd – Order ID - Order ID:[protected]
                                  Our order was supposed to be picked up by Amazon executive, but it got canceled saying we did not ship the same.
                                  As spoken to one of Amazon Seller Support Executive, we were asked to send the email but there has been no response from that day to till date which is totally unacceptable.

                                  Hoping to get a call back at [protected] /[protected] to sort this issue.
                                  Or email at : [protected]@aroh.in
                                  Amazon India customer support has been notified about the posted complaint.
                                  Rs.672/-Rs.660/-and Rs 699/- Reference no...653514
                                  Madhava Prabhu's reply, Jun 15, 2019
                                  Can you refund my money back..?
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                                    A
                                    Asif Ahamad
                                    from Delhi, Delhi
                                    Jun 20, 2019
                                    Resolved
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                                    Resolved

                                    Amazon.in Order #[protected]
                                    Ordered this product on 7th May and I got the defected product. So, requested for return of this item. Amazon asked to self return this item to Seller. So, I used Delhivery to sent the item back to the seller. But, due to seller not available it got returned to me. When I called amazon customer service, they asked me to send this product to the seller again, we will initiate the refund for delivery charges for both the time and the product.
                                    So, I send it again with the Delhivery and it got delivered on 9th June 2019 with AWB #[protected]. Then I sent the delhivery pickup acknowledgements, invoices and Proof of delivery and then called amazon customer service for the refund.Instead of asking Seller to confirm and initiate of refund, they are asking me again and again for written proofs though I sent them once (which does not require any authorisation to verify it) and are not initiating the refund.
                                    Have attached all the documents here. (Acknowledgement, POD, Invoices)
                                    Jun 20, 2019
                                    Complaint marked as Resolved 
                                    Amazon has provided me with the refund for both product and shipping charges. So, i'm closing this complaint.
                                    Amazon India customer support has been notified about the posted complaint.
                                    I'm verry disappointed with this with amazon again na again I received a damaged product which was unexpected from Amazon soo Kindle replace my order as faster as you can.
                                    I bought a book words and expressions 1 which has mrp 110 rupees
                                    But I paid 228 rupees including delivery charges
                                    It’s double than d mrp
                                    When we buy the website shows d price 250 which is not relevant to mrp on d book
                                    I need to have clear information on this and my money back
                                    [protected]my number
                                    Mamman's reply, Jun 15, 2019
                                    I have refunded the amount
                                    Refund intitiated from Amazon with reference number[protected], but not credited to my bank account, Amazon say they have initiated the refund and my bank says no amount has been received to them, Neither Amazon is helping not canara bank.
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                                      M
                                      Munmun Panigrahi
                                      from Burla, Odisha
                                      Jun 20, 2019
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                                      Address: amazon.in, New Delhi, Delhi

                                      Hello
                                      i bought a product on amazon on dated 11/05/2019 using my SBI debit card
                                      but not satisfied with the product service so i returned it after 2 days of the product delivered.
                                      after the product returned
                                      i got an email regarding my refund of rs 2149/- that is going to be credited to my SBI debit card and has been processed by amazon india on 17/05/2019. also they have sent me a reference id
                                      number- 115716
                                      but the money is not credited to my account since 25 days.
                                      i have contacted the customer service of amazon, several times but they are not solving my issues and advice me to again contact to SBI customer service or file a charge dispute against SBI.
                                      but the SBI authority is also declining my request and asking me to complain against amazon.
                                      Amazon India customer support has been notified about the posted complaint.
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                                        S
                                        s133ganesh
                                        from Pune, Maharashtra
                                        Jun 20, 2019
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                                        Address: kiwale, pune, Pune, Maharashtra, 412101
                                        Website: www.amazon.in/Magic-A20MGMSV-Massager-by-Arogya/dp/B00JOFNV2G

                                        My name is ganesh order consist missing part. i order replacement when received product on that moment only.
                                        Een i called YBR sport means seller, he told replace soon.
                                        order is body massager, when i replace order it confirms but seller refuse to replace, after 10 days amazon not Refunded my money Yet.
                                        and not given new product.
                                        even they not send message to me, only mention your scheduled pick up.
                                        no one came to receive . just make you fool.
                                        today i email customer care for complaint

                                        **** DON;T BUY FROM MENTION SELLER********

                                        https://www.amazon.in/Magic-A20MGMSV-Massager-by-Arogya/dp/B00JOFNV2G

                                        - Dont buy from above mention buyer on amazon -Arogya (YBR SPORTS)
                                        Amazon India customer support has been notified about the posted complaint.
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