Amazon India Complaints & Reviews

I paid rs.599 for amazon brand solimo umbrella (Auto-open & close function) blue under amazon order#[protected] on 13th june 2019. I have only used it twice. First on 27th june and second today ie. 28th june 2019. It is already leaking in just second use. I couldn't request a return since i don't have any original tags or manufacturers box. I didn't expect that i would need these as i didn't expect for a simple umbrella to fare this bad and didn't expect that i would ever need to return it. I contacted amazon customer service thru their chat service today ie. 28th june 2019 about the same and they couldn't help me stating they cannot do anything without the original tags or manufacturers box. I'm not ready to pay rs. 599 for such a poor quality product that doesn't even do the job of keeping me dry in the rain. Hoping you can help me get a refund for this rs. 599 and i can send this umbrella back to amazon. Thank you.

Dear sir,

I bought moto g5s plus on october 11 2018 online from amazon. Speaker problem has occurred in my phone within 6 months.

For this i visited lenovo/ motorola service center near to my place. (121 sanjay road a1/1 birenu asha palace, sakchi, snp area, ambagan, sakchi, jamshedpur, jharkhand 831001).

They were asking for the invoice which i provided them but they are not accepting that. Again for that i contacted amazon customer services and asked for the invoice and they sent me the same invoice which i was providing earlier to the lenovo/motorola service center.

The behavior of the staff is rude and they aren't accepting that and asking for the different type of bill which amazon hasn't provided apart from that one which i asked them again.

They aren't rectifying the issue and sending us back. Please see to it that my problem is solved within my warranty period.

Pfa the required bill which i am providing to them.

I have ordered a product from amazon on 9/06/2019. The price of the product is 399 rupees. I returned the product for the poor fabric issue. The refund request is approved on 17/06/2019 and i got message that the amount will be credited in 2-3 days of banking days, but till today the refund amount is not credited in my account. And i didn't get any message why the amount is not credited.

I placed order blackberry q10 battery on 18/06/2019, order no:#[protected] for guntrur seller took the order and after two days seller cancelled order without information because undelivered address. Till date i'm not received any refund amount. Please find the attachments of cancelled order & my account statement.
1. Undelivered address why seller took order without cash on delivery and why seller cancelled order without customer information and still it showing it can be deliverable for pin no 522001. Please check it in amazon site.
2. Now amazon people saying from our side we transferred amount 800/- you please contact to your axis bank. But i'm not at received i given proof attachment. How can i contact bank. That's amazon responsibility to give back refund without any problem to the customer. Please do the needful.

Sir
I placed a order of MSME book on amazon india on 20 june 2019 on cash on delivery mode.The package will be delivered on 27 june 2019. But in track package, It was delivered on 25 june 2019 at 9.30pm and also i returned the package to seller, it showing. I am not yet received that book.i am really disappointed.kindly do the needful and rise my complaint.

Track no :[protected]

Thanks

Hi,

Greetings for the day!
I have returned an order #[protected] with amazon logistic tracking ID[protected]. Wherein the estimated delivery date to seller was 27th-June which is not done and there is no update on this from 24th-June.

Every time, I contact their customer care, they say you to wait for 10 days which is not acceptable at all when the estimated delivery date has been provided with maximum timeline.

Please help me getting my refund!

Thank you!

Dear concern I have purchased an music system from Amazon(order id[protected] on 3rd nov 2018, customer care executive told me that complete return shipping charges will be refunded back but even after chasing si many months they have not refunded back the shipping charges. Please do the needful to get my hard earned money back.

I ordered kieana cute earphone on 5 jun 2019 and i recived another cartoon earphone so i returned on next 2days till now i dont recived any money from the amazon but the amazon customer pick the product back to me i wait for 10-15 days to recive money... Till now im waiting for that so plz file my complaint and also i will my order id[protected] and the product price was 429rs

I purchased a poco f1 phone for a cheaper rate. I was given a docket number/airway bill number which is untraceable, i contacted the seller a number of times and the seller never responded back. Later i contacted amazon india and lodged a complaint. For the past three days, amazon customer care executives are keeping me in dark by repeating a same assurance "the matter has been escalated" and suddenly today i was told by two different customer care executives to wait for the delivery deadline. They clearly know that the consignment has not been shipped and is not going to be shipped. Now i am told to wait untill the deadline of delivery and three more days so that amazon can start a refund process.

Name of the item= mi bulethooth sports headphone
2. Date of delivery = 22/06/2019
3. Shipment Tracking #=V54382701
.4.Order ID=[protected]
5. Courier charges=rs900
6. Courier service name = DTDC (bule fast service)
7. Product price =rs1499
Please refund my money as soon as possible in my bank account because my product was already delivered to your seller on by 22June 2019 please try to understand and refund my money as soon as possible please check the seller and ask seller to initiate my courier charges and my refund of money in my bank account please initiated my refund in my bank account as soon as possible. My allternrt number is [protected]

I had ordered pack of 10 nespresso capsules. Most of capsules received have damaged rims which makes them unusable. As per return policy i cannot return goods. What remedy do i have against this defective product supply
My order details are as below
Order date. 20-jun-2019
Order #[protected]
Order total. 725.00 (1 item)

Not refunds received amazon and seller blaming each other,
Spoke to samir at triveni saree gujrat he says its auto refund always and it should not take this long for the refund, he said its amazons fault for the delay.
Amazon call center people say its the delay from the sellers end..
They didnt even let me review publish on this issue to make people aware of it.
Stil no refund though so writing a complaint here

Sir, iam really complaint for deliver boyand amazon staff because my product come into 26/06/2019but iam not going a office because product today come in home sometime after no any kind call, message and inform 9:25 p. M send email your parcel is cancel. Iam asked question why? Product is cancel and noany call. Iam fastly come into point mymoney refend fastly and give solution.

Patroma antimicrobial blended women aline nighty night dress with robe in red color p no[protected]. The product was delivered by amazon courier person. But i was not at home so he was asked to place it behind the tulsi plant. He placed it there. However another packet frtom amazon was deliverd at 17:27 hrs by another courier person with code no 3374. He delivered flip flop puma shoes but also also took the patrorna antimicrobial blended women aline nighty night dress with robe in red color p no[protected] packet along with him. His code is 3374.

He has infact stolen the packet. This be recovered from him and returned back to me

Order No. :[protected]
Order date : 19 June 2019 and 24 June 2019
Ordered Item : iBall Decibel BT01 Smart Headphone with Alexa Enabled – Blue, White and Silver
Delivery Address : Sanjay Khristi, Arvind Limited, Div. Ankur Textiles, O/s. Raipur Gate, Raipur, AHMEDABAD, GUJARAT 380022, India
Phone: [protected]

Dear Sir,
I ordered the above product twice but Amazon failed to deliver by showing reason that the area is not located. But in reality it is a central area of Ahmedabad, Gujarat and also note that in recent past Amazon have delivered product to the above address.

My questions are :
1. If Amazon is unable to deliver the product then why accept order and payment?
2. Why Amazon do not contact the customer and find out better solution to deliver his product before returning it to the seller?
3. Is it a major issue or a rocket science to deliver a product in a city like Ahmedabad?

I want only the product and do not want refund of my amount.

Hope you will help me in resolving my above issue.

Regards,
Sanjay Khristi
[protected]

Left hand burner is not working and when we try to light it, it comes up with very high flame and it blackens the vessels. It always show up with yellow color instead of blue.

Need burner replacement.

Please do the needful and send someone for replacing burner.

Order id - order #[protected]
Ordered - 4 may 2018
Warranty - 2 years

Amazon india order no.[protected] dt 12/06/2019 for wildedge men's pu aaleezah enterprises wallet (Tan) | b077xjv783 (H7-rsho-1bv9) (Qty:3 nos.). Received while to opening only one no. Wallet in the said package instead of 3 nos.

Therefore, i request to send the balance 2 nos. Wallet to me at the earliest.

Regards
A. Eswaran
[protected]

I want to cancel amazon prime acct i did not want 2 charges of 12.99 have been charged to my credit card i would like a credit for june and july if it is submited

I bought something on internet and must have misread how to charge my payment and didnot realize i had asked to join amazon prime acct

This has happened before please advise your phone nbr if i need to call

Thanks

Hi,
I ordered a product (Protein) from your end and at the time if purchase this it was returnable and i got the product and smell it and not found eatable so i raised a return request and got confirmation for the return but later the pickup boy denied to picked this product without coming to my place and checking the product, as i already escalated it and have all the documents and proof how many times you guys arranged the picked and not a singal time pickup boy come and chexk the product. If i consume this product and any bad thing happed with my health who will be the responsible person whom to blame later? As of now i am attaching the screenshot of your own policy as this product was returnable and also having all the documents and recordings of your false committment. Now with this document help im going to file a case against you now im want compansation.
I also have jaff who is your ceo mail that your pickup will be arranged i am also attaching that i think this is more than enough to file case against this case

@jeff are you ceo of this company? I am shocked if you gave written confirmation that pickup has been arranged fir my product and now denying and your team they do not even bother to talk properly. I already attached the confirmation mail from your end for the pickup. Now your team is denying to do anything or may be they are not interested for customer loss.
I don’t know anyone i want my refund from your end mr. Jeff no futhure discussion with any if the customer support resolve this asap.

I'm getting this monthly charge from amazon prime amzn.com/bill wa. How do i stop this charge on my credit card? I don't remember ordering anything with a monthly charge. I need this matter to get taken care of in a timely manner. I'd appreciate an refund for april, may and june of this year. Each month was a charge of $14.03. I never received anything in the mail stating that there would be a monthly charge for me making an order on amazon.