Amazon India Complaints & Reviews

I bought this # from amazon for my fathers birthday present. And this thing didn't work at all. Such garbage. I contacted the service center they took my carvan and till date i have not received it back. They don't give a damn about this. Please dont buy this. They messaged me that you will get the replacement within 5-7 working days but now its been two months i haven't received it yet. Disgraceful. If you will call the service center they will put your call on hold for almost 20-30 mins and then will apologies thats it. They never ever have any answers for your query.

Please refer to my order number[protected] /18.06.10 for a pair of hawai chappal. I got a usual message from amazon regarding expected delivery on 21.06.19. As i was waiting at home to receive the item, suddenly got the message that the item has been delivered at 05.21 pm. I was really surprised for the delivery comments by amazon since actually the item actually never delivered to my address. Further taken up the matter to trace the item but very sorry to mention that without proper verification, amazon still stands the view of their transporter. Although it happened for the first time, i have asked for a proof of delivery or arrangement of free replacement/ full refund, but amazon is totally silent on this matter till date.

I ordered gun island book (Order no:[protected] on 28th june 2019 and included birthday message with it under gift option. Book reached on 1st july 2019 but b'day message which i included in gift option is nowhere on book and no b'day card given along with it. This book is present for my sister so please give b'day card.

Mobile no - [protected]

After taking the high conversion price they still deduct the hidden charges from the account without showing it on any page or without asking the otp in bank transactions.

I would like to take this matter seriously and wanted to know for what they charge the amount without giving prior information to customer.

Unethical business is being carried out.

Order #[protected]
Expected delivery is 30 june 2019
I am a amazon prime customer
I order gift for my girlfriend's birthday
Her birthday date is 30 june
I specially order this product according to delivery date
First i order 1 gift for her. Expected delivery of that was 3 july so i order one more order of delivery of 30 june
I call customer care 3 time
I talk with them from 8 pm to 10 pm continuously.
I requested them a lot
But they didn't send order and didn't solve problem
Birthday just come once a year
Amazon, you just spoiled my day and her birthday
I am never gonna forget this day.
You don't value customer situation
You just spoiled the best day
Still there is time
Please deliver product today
It is very important and urgent to me
Thanks and regards
Vishu
[protected]
Mangla. [protected]@gmail.com

I purchased a pull up bar from amazon on 20-06-19 and paid with my indian bank debit card but i cancel my product and amazon initiated my refund on 22-06-19 and now is 30-6-19 and i didn't receive my refund my refund reference number is[protected] pls help me my refund amount is 999rs pls help me out from this situation help me pls thankyou pls help me

I ordered samsung galaxy a 20 mobile phone for my father who is aged above 70years to native address. Just ordered as a gift for the father's day. When he received the product he charged for 8hrs and then he just used camera app. Mobile got heated like anything he was scared that it would burst. So he was scared scolded me for ordering online. I went to the app to place the return or replacement request. There is no direct option to place the replacement or return request for the mobile phone in the amazon app. I only had to place the call back option from amazon technical team. They suggested me to download this app or that app. I said see the mobile phone is with a 70yr old person he don't know anything to download apps from play store. They just said sorry we can't do anything. I requested them atleast you send a technician to guide him. They replied no technician available in this location. I asked them see i have this complaint about your delivered product how could you help to fix it. They said no we can't do anything.

Such an arrogant and irresponsible voice from amazon technical team that really iritatating. Such a lethargic irresponsible answer for a mobile phone worth of 1000rs.

If no technician available for you in a particular area then why would you deliver the product to that area. And smart phone are used by elders as well. How can you expect them to follow your instructions to download the apps suggested by you. They are not aware. How can you simply say we can't help.

And i thought to register this reviews about their poor support team but i couldnt, they have just disabled the option for me to type reviews for that particular product in amazon app. Such a cheating app is cheating customers like this. Regretting for getting a product from this cheating application who cheats customers, giving a poor support for the product delivered by them, disabling the user to enter reviews so that this world will be beware of this cheaters

I bought an amazfit smartwatch on aug 14 2018 for 8999inr order no[protected] and on 26th of june 2019 its display gone blank without any external damage. At the time of buying it showed like 1 year warranty policy so i contacted the customer service team thrice every time they gave me reply like the seller team will e-digital store india will contact you in 2 days and till now they haven’t. Last time e-digital store india replied like check the back side of local package for address.
Third time when i contacted amazon your customer agent apologised me for not providing any information and he also told me amazon can’t do anything about the product (Repairing or replacing) so i am feeling like getting cheated by amazon. If you can do anything please let me know. I’m attaching the proofs of the replies from both amazon and e-digital store india.

I have purchased the above subject mobile from amazon vide order no[protected] which delivered today.

I placed the order for blue colour but not able to understand how it converts in black which has been delivered on 30.06.2019. My other concern is that performance of camera quality is not upto the level of adequacy.

Although, i contacted amazon customer care representative who rudely replied me that you have to approach manufacture for quality purpose which is not expected to get response from amazon.

Secondly customer care representative bluntely denied to hear about my other grievance of colour prefered. I clearly told her that i ordered for blue set but how it converts black is beyond my comprehendion. So far i used to hear on the social site that different colour has been provided by the customer service provider which also happened to me.

It is therefore requested to return the above mobile and arrange to offer me another mobile set of different model.

Thanks & regards

Rakesh kumar
Mob no [protected]

Order date
26-jun-2019
Order #
[protected]
Order total
199.00 (1 item)
When i ordered they shows four pieces in 199 and when i received only 1 piece and when i ask him they told me u will receive 4 boxes but i did not receive and they always cheat one of my previous order they cancel i booked digitek dst-003a stabilizer (Black)
Digitek dst-003a stabiliz

They cancel it and tell me reason price is wrong on website so they did not delivered me they always cheat take strong action

I purchased one ray-ban frame with one nike t shirt, order placed-21.04.2019. I total paid rs. 11, 495.00, order no - #[protected]. But both items are not fit for my body. So i returned both items by india post on-09.05.2019. I returned both items within 2 days of delivery. I returned by amazon sellers
Return policy to amazon seller gmr airport city, pin-500108 r. G. I airport s o. From arjuna behera, at - medical campus, po - mohana, dist-gajapati, state - odisha, pin-761015. My tracking number showing the seller received his item on-12.05.2019. My india post tracking no - eo[protected]in and eo[protected]in. But the seller and amazon not respond my repeated request till today, so kindly help me for above this matter at an early date. Thanks.

On 27th june 2019 my order was showinh as delivered but i did not get my product.

Amazon delivery person called me and said he is getting my order but he did not come.

In status it is delivered but dint get any ordered product. I tried to call tat amazon delivery person using 4 digit pin but it was switched off.

Below is the details of the same in screen shot.

Please do the needfull... As it is very badddd experience in amazon.

I paid rs.599 for amazon brand solimo umbrella (Auto-open & close function) blue under amazon order#[protected] on 13th june 2019. I have only used it twice. First on 27th june and second today ie. 28th june 2019. It is already leaking in just second use. I couldn't request a return since i don't have any original tags or manufacturers box. I didn't expect that i would need these as i didn't expect for a simple umbrella to fare this bad and didn't expect that i would ever need to return it. I contacted amazon customer service thru their chat service today ie. 28th june 2019 about the same and they couldn't help me stating they cannot do anything without the original tags or manufacturers box. I'm not ready to pay rs. 599 for such a poor quality product that doesn't even do the job of keeping me dry in the rain. Hoping you can help me get a refund for this rs. 599 and i can send this umbrella back to amazon. Thank you.

Dear sir,

I bought moto g5s plus on october 11 2018 online from amazon. Speaker problem has occurred in my phone within 6 months.

For this i visited lenovo/ motorola service center near to my place. (121 sanjay road a1/1 birenu asha palace, sakchi, snp area, ambagan, sakchi, jamshedpur, jharkhand 831001).

They were asking for the invoice which i provided them but they are not accepting that. Again for that i contacted amazon customer services and asked for the invoice and they sent me the same invoice which i was providing earlier to the lenovo/motorola service center.

The behavior of the staff is rude and they aren't accepting that and asking for the different type of bill which amazon hasn't provided apart from that one which i asked them again.

They aren't rectifying the issue and sending us back. Please see to it that my problem is solved within my warranty period.

Pfa the required bill which i am providing to them.

I have ordered a product from amazon on 9/06/2019. The price of the product is 399 rupees. I returned the product for the poor fabric issue. The refund request is approved on 17/06/2019 and i got message that the amount will be credited in 2-3 days of banking days, but till today the refund amount is not credited in my account. And i didn't get any message why the amount is not credited.

I placed order blackberry q10 battery on 18/06/2019, order no:#[protected] for guntrur seller took the order and after two days seller cancelled order without information because undelivered address. Till date i'm not received any refund amount. Please find the attachments of cancelled order & my account statement.
1. Undelivered address why seller took order without cash on delivery and why seller cancelled order without customer information and still it showing it can be deliverable for pin no 522001. Please check it in amazon site.
2. Now amazon people saying from our side we transferred amount 800/- you please contact to your axis bank. But i'm not at received i given proof attachment. How can i contact bank. That's amazon responsibility to give back refund without any problem to the customer. Please do the needful.

Sir
I placed a order of MSME book on amazon india on 20 june 2019 on cash on delivery mode.The package will be delivered on 27 june 2019. But in track package, It was delivered on 25 june 2019 at 9.30pm and also i returned the package to seller, it showing. I am not yet received that book.i am really disappointed.kindly do the needful and rise my complaint.

Track no :[protected]

Thanks

Hi,

Greetings for the day!
I have returned an order #[protected] with amazon logistic tracking ID[protected]. Wherein the estimated delivery date to seller was 27th-June which is not done and there is no update on this from 24th-June.

Every time, I contact their customer care, they say you to wait for 10 days which is not acceptable at all when the estimated delivery date has been provided with maximum timeline.

Please help me getting my refund!

Thank you!

Dear concern I have purchased an music system from Amazon(order id[protected] on 3rd nov 2018, customer care executive told me that complete return shipping charges will be refunded back but even after chasing si many months they have not refunded back the shipping charges. Please do the needful to get my hard earned money back.

I ordered kieana cute earphone on 5 jun 2019 and i recived another cartoon earphone so i returned on next 2days till now i dont recived any money from the amazon but the amazon customer pick the product back to me i wait for 10-15 days to recive money... Till now im waiting for that so plz file my complaint and also i will my order id[protected] and the product price was 429rs