Amazon India Complaints & Reviews

TRACKING ID:[protected]

Wrong product sent...No Replacement made

Hi,

I have ordered the product Boat Nirvana ION yesterday (March 23rd, 2023) after canceling all my outing plans just to order the product since the sale is getting started by 12'o clock.
Today March 24th, 2023 I received the product.. when I open it, the box is of Boat Nirvana ION but the product is from Zebronics. This is totally wrong Amazon. I have been eagerly waiting from yesterday just to receive this fake product.

Dat 23 / 24 march 2023
company Amazon India
Account disabled for non digital purchases
A balance amount available with the Rs 2411.09
no way to recover this amount
Amazon India has blocked all non digital transactions. They just cancel my orders. To reclaim this balance of Rs 2411.09 I have to place an order for some product. I tried but they just cancel it. Tried to speak to their customer service they advised for ekyc.
I completed that. But the problem still persists.

Dear Amazon team, please take necessary action,
I have lost 70, 000 and am having the proofs regarding this and they are using Amazon company certificate and CIN number and cheating many people. Please take necessary steps to avoid such kind of frauds. Most os the middle class people like me are loosing their money, please make the refund it's my sincere request.

Thanks and regards
Navateja

This is related to the order my father placed on Amazon India site. Please find attached screenshots. I am writing behalf of my father here.

The order Id is[protected]

He ordered Amazon basic vaccum cleaner with power suction, order was delivered to him on 16th March. He found out that the main machine/part - 700 watt cylinder vaccume cleaner with Bag is missing, instead there is some gym bar in the package which he never ordered. Please check the other attached picture, you can see gym bar.

I requested Amazon customer care to investigate it. They closed the case by saying an investigation is done and they can't do much now. Here, neither Amazon contacted us nor they shared the investigation report/copy/steps they had taken. I requested Amazon India on social media as well and they raised an issue but didn't get any update further.

Please have a look and let me know what can we do in such case.

I ordered a product from Amazon on 17 January 2023 but due to some reason I cancelled it after some time on same day but i didn't get my refund i asked to Amazon they said they have initiated my refund amount 2130/- on 21 January 2023. Thereafter i contacted with Amazon customer care they provided me a reference number and says go to your SBI Bank. I go to Bank, mailed them and complained there they have raised charge back request but from Amazon side it was declined. Still i didn't get my refund. What should i do now

I have paid Amazon mall in 10000 thousand but I he not return my money please help me for withdrawal my money

I Ordered One Plus Nord Buds from Amazon, & I received a product with lots of scratches on it (Used Product). I raised a complaint for replacement . They said that replacement is not possible, I'll have to return the product & will be compensated with the equivalent amount & the return was initiated.
I returned the Item to the delivery executive who had come to collect the item. He opened the product & checked the product, and then took the product for return. After 10 days on amazon return status shows 'Item picked up and on the way back' & that the item is not yet received by them.
After calling customer support & talking to them they raised a complain.
Then I receive a mail that 'Their return department have received a wrong item.' In the mail they also say 'We confirm the item from order number was in the box given to carrier at the time it left our fulfillment center' .
They also state that 'They will return the item via carrier with tracking number' & then they contradict their own statement by saying 'We are discarding the item that you sent'.
By Reading this only you can sense something fishy around here.

I am sharing the screenshots of my email communication to support my claim.

I have also shared the order details

Hi
I have been trying for past 3 years to close my amazon account.
But still they did not even responded to my emails also not even delted my account.
My no associated with accounts - [protected]

Registered E-mail ID= [protected]@gmail.comSir
Registered Mobile no. [protected]
Order Number=[protected]
Transition I'D= Blslwx2ihR3gYAXlWcxjcGGOVVKEDowHmzM

Sir I ordered Samsung Galaxy M33 5G phone from Amazon on 11th of March and it was delivered to me on 14th of march but I wasn't present in my home so my mother receive the phone, when I come to my come and check the product so i found delivered product having fit and finish issue so i call Amazon customer Agent and tell team my problem so they told me we will replace your product so I told him yes please provide me replacement. After that they make replacement on 19th March and on 20th March i got a message from Delhivey that your Amazon package will we picked up today and the package was picked up from me on 04:15 PM approximately. But the status wasn't showing that my product was successfully picked up so I call Amazon customer Agent and they my Problem and they told me that don't worry sir your product was picked up successfully we can see it but only status not updated don't worry. And after that next day when I asked that what is the status of my replacement they told me your pickup is cancelled, i am socked after hearing this my pickup was already done on 20th March so I it will cancelled on 21st March.

And also sir while I am facing this problem from first day means from 20th March I regularly call the Amazon Customer Service Agent they doesn't give any satisfying answer only giving me dates and dates. I only want my replacement.
So Finally I have only choice that complaint about them and also if my problem doesn't resolve here and I will definitely File A Case In National Consumer Forum. I will fight for Justice and I will get it soon.

Registered E-mail id= [protected]@gmail.com
Registered Mobile no. [protected]
Sir I ordered Samsung Galaxy M33 5G phone from Amazon on 11th of March and it was delivered to me on 14th of march but I wasn't present in my home so my mother receive the phone, when I come to my come and check the product so i found delivered product having fit and finish issue so i call Amazon customer Agent and tell team my problem so they told me we will replace your product so I told him yes please provide me replacement. After that they make replacement on 19th March and on 20th March i got a message from Delhivey that your Amazon package will we picked up today and the package was picked up from me on 04:15 PM approximately. But the status wasn't showing that my product was successfully picked up so I call Amazon customer Agent and they my Problem and they told me that don't worry sir your product was picked up successfully we can see it but only status not updated don't worry. And after that next day when I asked that what is the status of my replacement they told me your pickup is cancelled, i am socked after hearing this my pickup was already done on 20th March so I it will cancelled on 21st March.

And also sir while I am facing this problem from first day means from 20th March I regularly call the Amazon Customer Service Agent they doesn't give any satisfying answer only giving me dates and dates. I only want my replacement.
So Finally I have only choice that complaint about them and also if my problem doesn't resolve here and I will definitely File A Case In National Consumer Forum. I will fight for Justice and I will get it soon.

I have done two transactions on 19.01.2023 for Rs. 260325 trace[protected] number and 20.01.2023 for Rs 49175 trace number[protected] . Amount has been debited from my account but not receive by Amazon. I registered a complain with Branch and same was rejected stating that transactions are successful but amazon India is denying the receipts of transactions. It is more than two moths over. Kindly look the matter.

Transaction of INR 199 from my ICICI Bank account. Neither I am a member of Amazon prime.

Sir my Amazon account [protected]@gmail.com
Order id[protected] order date-06/03/2023,
I order a Sparx sandel but receive only package nothing product in this package,
Many time contact Amazon customer service and send email but not received any resolution please sir solve my problem

Sir my Amazon account [protected]@gmail.com
i order date-06/03/2023
Order id[protected]
I order a Sparx sandel but receive only package nothing product in this package
Many time waiting and contact Amazon customer service and send email but not received any resolution please sir solve my problem.

גנבו ממני כסף בהונאה פשוט מרמים אנשים שרוצים לעבוד
גנבו ממני 667 דולר
וניסו לקחת גם 2070 דולר
הכל מתועד ומצולם
אודה אם תטפלו

בדרך ערמומית בקשו ממני כספים וכל פעם מצאו טענה של עמלות גדולות לא להחזיר את כספי
שקרו והקפיאו לי 667 דולר
אני זקוקה לכסף

They text abt part time work
Thn tell to ragistrater with 200ru for online task in mall app.after it shows u got 400 ru thn they say 1000 ru recharge I did also but after tht it shows need more recharge so I asked telegram menter who was guiding but he says do payments do I said if again task show more recharge thn so he shows only certificate of Amazon it's seems fake investment, still on telegram Amazon pro task center working nicely so why telegram n Cyber police aren't taking action it's request to Cyber cell plz do something .as well thr is another mall also which orated by name on telegram n those menter says only do payments then your frozen amount u get בבקשה תעזרו לי

I got this part time job on insta add calling it work from home then it started with 200 then 400 then 1000 then 36000 and it said that if I wont cpmplete the task my account will get Frozen and there's time limit for all this...then later when the task got completed somehow when went for withdrawal it Saud theres 20% commission pay that First then I will be able to withdraw...now I lost 100000 rupees in this within a day...i can't believe It take so many months to earn such big amount of money...🥺

I ordered a watch. But received different. I complain this to customer care. They created a return. Next day product picked up. now not ready to refund the money saying have sent incorrect product. I am calling customer service they said this matter stands cancelled not able to tell even what incorrect product have sent back. I have given back the same watch I got even it is recorded in my cctv also. But amazon customer servie is not bothered...

7 sachets was inside the packet. The manufacturing date on the packet is mentioned as 24.03.2022 (1 year old product) and the date of manufacturing on the sachet was written as 13th January, 2022 and 17th January, 2022. Expiry date is mentioned on the packet but no expoiry date is mentioned on the sachet whereas the manufacturing date of the sachet is different. I wanted to return/replace the item with current manufacturing item, but as per...