Claimed

Amazon India Complaints & Reviews

1
Updated: Feb 18, 2026
Complaints 20346
Resolved
1482
Unresolved
18864
Contacts

File a complaint to Amazon India

Having problems with Amazon India?

File a complaint and get it resolved by Amazon India customer care. Itโ€™s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Amazon India reviews & complaints page 44

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
SANDIPTA GANGOPADHYAY
Mar 25, 2023
Report
Copy

Address: 87/1 SISTER NIVEDITA ROAD KOLKATA 700063

TRACKING ID:[protected]

Wrong product sent...No Replacement made
Amazon India customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    Shibi Sangeeth
    Mar 24, 2023
    Report
    Copy

    Hi,

    I have ordered the product Boat Nirvana ION yesterday (March 23rd, 2023) after canceling all my outing plans just to order the product since the sale is getting started by 12'o clock.
    Today March 24th, 2023 I received the product.. when I open it, the box is of Boat Nirvana ION but the product is from Zebronics. This is totally wrong Amazon. I have been eagerly waiting from yesterday just to receive this fake product.
    Amazon India customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      P
      prahladpunia
      from Kota, Rajasthan
      Mar 24, 2023
      Report
      Copy

      Dat 23 / 24 march 2023
      company Amazon India
      Account disabled for non digital purchases
      A balance amount available with the Rs 2411.09
      no way to recover this amount
      Amazon India has blocked all non digital transactions. They just cancel my orders. To reclaim this balance of Rs 2411.09 I have to place an order for some product. I tried but they just cancel it. Tried to speak to their customer service they advised for ekyc.
      I completed that. But the problem still persists.
      Amazon India customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        N
        Navateja
        from Jagtial, Andhra Pradesh
        Mar 24, 2023
        Report
        Copy

        Dear Amazon team, please take necessary action,
        I have lost 70, 000 and am having the proofs regarding this and they are using Amazon company certificate and CIN number and cheating many people. Please take necessary steps to avoid such kind of frauds. Most os the middle class people like me are loosing their money, please make the refund it's my sincere request.

        Thanks and regards
        Navateja
        Amazon India customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          D
          Dhirendra Shah
          Mar 23, 2023
          Report
          Copy

          Website: Amazon India

          This is related to the order my father placed on Amazon India site. Please find attached screenshots. I am writing behalf of my father here.

          The order Id is[protected]

          He ordered Amazon basic vaccum cleaner with power suction, order was delivered to him on 16th March. He found out that the main machine/part - 700 watt cylinder vaccume cleaner with Bag is missing, instead there is some gym bar in the package which he never ordered. Please check the other attached picture, you can see gym bar.

          I requested Amazon customer care to investigate it. They closed the case by saying an investigation is done and they can't do much now. Here, neither Amazon contacted us nor they shared the investigation report/copy/steps they had taken. I requested Amazon India on social media as well and they raised an issue but didn't get any update further.

          Please have a look and let me know what can we do in such case.
          Amazon India customer support has been notified about the posted complaint.
          Helpful
          1 other people found this review helpful
          1 found this helpful
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            S
            Shakti Singh Rathoreq
            from Chittorgarh, Rajasthan
            Mar 23, 2023
            Report
            Copy

            Address: Amazon India

            I ordered a product from Amazon on 17 January 2023 but due to some reason I cancelled it after some time on same day but i didn't get my refund i asked to Amazon they said they have initiated my refund amount 2130/- on 21 January 2023. Thereafter i contacted with Amazon customer care they provided me a reference number and says go to your SBI Bank. I go to Bank, mailed them and complained there they have raised charge back request but from Amazon side it was declined. Still i didn't get my refund. What should i do now
            Amazon India customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              A
              Aman662000
              from Delhi, Delhi
              Mar 23, 2023
              Report
              Copy

              I have paid Amazon mall in 10000 thousand but I he not return my money please help me for withdrawal my money
              Amazon India customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                Sanath Megharaj
                Mar 23, 2023
                Report
                Copy

                I Ordered One Plus Nord Buds from Amazon, & I received a product with lots of scratches on it (Used Product). I raised a complaint for replacement . They said that replacement is not possible, I'll have to return the product & will be compensated with the equivalent amount & the return was initiated.
                I returned the Item to the delivery executive who had come to collect the item. He opened the product & checked the product, and then took the product for return. After 10 days on amazon return status shows 'Item picked up and on the way back' & that the item is not yet received by them.
                After calling customer support & talking to them they raised a complain.
                Then I receive a mail that 'Their return department have received a wrong item.' In the mail they also say 'We confirm the item from order number was in the box given to carrier at the time it left our fulfillment center' .
                They also state that 'They will return the item via carrier with tracking number' & then they contradict their own statement by saying 'We are discarding the item that you sent'.
                By Reading this only you can sense something fishy around here.

                I am sharing the screenshots of my email communication to support my claim.

                I have also shared the order details
                Amazon India customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  V
                  Vaditi
                  from Delhi, Delhi
                  Mar 23, 2023
                  Report
                  Copy

                  Hi
                  I have been trying for past 3 years to close my amazon account.
                  But still they did not even responded to my emails also not even delted my account.
                  My no associated with accounts - [protected]
                  Amazon India customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    E
                    ebcheamant
                    Mar 23, 2023
                    Report
                    Copy

                    Registered E-mail ID= [protected]@gmail.comSir
                    Registered Mobile no. [protected]
                    Order Number=[protected]
                    Transition I'D= Blslwx2ihR3gYAXlWcxjcGGOVVKEDowHmzM

                    Sir I ordered Samsung Galaxy M33 5G phone from Amazon on 11th of March and it was delivered to me on 14th of march but I wasn't present in my home so my mother receive the phone, when I come to my come and check the product so i found delivered product having fit and finish issue so i call Amazon customer Agent and tell team my problem so they told me we will replace your product so I told him yes please provide me replacement. After that they make replacement on 19th March and on 20th March i got a message from Delhivey that your Amazon package will we picked up today and the package was picked up from me on 04:15 PM approximately. But the status wasn't showing that my product was successfully picked up so I call Amazon customer Agent and they my Problem and they told me that don't worry sir your product was picked up successfully we can see it but only status not updated don't worry. And after that next day when I asked that what is the status of my replacement they told me your pickup is cancelled, i am socked after hearing this my pickup was already done on 20th March so I it will cancelled on 21st March.

                    And also sir while I am facing this problem from first day means from 20th March I regularly call the Amazon Customer Service Agent they doesn't give any satisfying answer only giving me dates and dates. I only want my replacement.
                    So Finally I have only choice that complaint about them and also if my problem doesn't resolve here and I will definitely File A Case In National Consumer Forum. I will fight for Justice and I will get it soon.
                    Amazon India customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      E
                      ebcheamant
                      Mar 23, 2023
                      Report
                      Copy

                      Registered E-mail id= [protected]@gmail.com
                      Registered Mobile no. [protected]
                      Sir I ordered Samsung Galaxy M33 5G phone from Amazon on 11th of March and it was delivered to me on 14th of march but I wasn't present in my home so my mother receive the phone, when I come to my come and check the product so i found delivered product having fit and finish issue so i call Amazon customer Agent and tell team my problem so they told me we will replace your product so I told him yes please provide me replacement. After that they make replacement on 19th March and on 20th March i got a message from Delhivey that your Amazon package will we picked up today and the package was picked up from me on 04:15 PM approximately. But the status wasn't showing that my product was successfully picked up so I call Amazon customer Agent and they my Problem and they told me that don't worry sir your product was picked up successfully we can see it but only status not updated don't worry. And after that next day when I asked that what is the status of my replacement they told me your pickup is cancelled, i am socked after hearing this my pickup was already done on 20th March so I it will cancelled on 21st March.

                      And also sir while I am facing this problem from first day means from 20th March I regularly call the Amazon Customer Service Agent they doesn't give any satisfying answer only giving me dates and dates. I only want my replacement.
                      So Finally I have only choice that complaint about them and also if my problem doesn't resolve here and I will definitely File A Case In National Consumer Forum. I will fight for Justice and I will get it soon.
                      Amazon India customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        Suryakant Jangra manu
                        from karnal, Haryana
                        Mar 22, 2023
                        Report
                        Copy

                        Address: Amazon India
                        Website: amazon India

                        I have done two transactions on 19.01.2023 for Rs. 260325 trace[protected] number and 20.01.2023 for Rs 49175 trace number[protected] . Amount has been debited from my account but not receive by Amazon. I registered a complain with Branch and same was rejected stating that transactions are successful but amazon India is denying the receipts of transactions. It is more than two moths over. Kindly look the matter.
                        Amazon India customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          A
                          Anshika@08
                          from Lucknow, Uttar Pradesh
                          Mar 22, 2023
                          Report
                          Copy

                          Transaction of INR 199 from my ICICI Bank account. Neither I am a member of Amazon prime.
                          Amazon India customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            R
                            Rishi@1
                            Mar 22, 2023
                            Resolved
                            Report
                            Copy
                            Resolved

                            Address: Amazon India
                            Website: Amazon.in

                            Sir my Amazon account [protected]@gmail.com
                            Order id[protected] order date-06/03/2023,
                            I order a Sparx sandel but receive only package nothing product in this package,
                            Many time contact Amazon customer service and send email but not received any resolution please sir solve my problem
                            Mar 22, 2023
                            Complaint marked as Resolved 
                            Not refund my money
                            Amazon India customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              R
                              Rishi@1
                              Mar 22, 2023
                              Resolved
                              Report
                              Copy
                              Resolved

                              Address: Amazon India

                              Sir my Amazon account [protected]@gmail.com
                              i order date-06/03/2023
                              Order id[protected]
                              I order a Sparx sandel but receive only package nothing product in this package
                              Many time waiting and contact Amazon customer service and send email but not received any resolution please sir solve my problem.
                              Mar 22, 2023
                              Complaint marked as Resolved 
                              Not received any resolution not refund my money
                              Amazon India customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                Z
                                Mar 21, 2023
                                Feb 11, 2026
                                This thread was updated on Feb 11, 2026
                                Report
                                Copy

                                Address: Mall task

                                ื’ื ื‘ื• ืžืžื ื™ ื›ืกืฃ ื‘ื”ื•ื ืื” ืคืฉื•ื˜ ืžืจืžื™ื ืื ืฉื™ื ืฉืจื•ืฆื™ื ืœืขื‘ื•ื“
                                ื’ื ื‘ื• ืžืžื ื™ 667 ื“ื•ืœืจ
                                ื•ื ื™ืกื• ืœืงื—ืช ื’ื 2070 ื“ื•ืœืจ
                                ื”ื›ืœ ืžืชื•ืขื“ ื•ืžืฆื•ืœื
                                ืื•ื“ื” ืื ืชื˜ืคืœื•
                                ืžืื™ื” ืชื•ื›ืœื™ ืœืคื ื•ืช ืืœื™ื™ ืœืžื™ื™ืœ ื‘ื›ื“ื™ ืฉื ื ืกื” ื™ื—ื“ื™ื• ื‘ื›ื“ื™ ืœื”ื‘ื™ืŸ ื’ื ืขื ืžื™ ื“ื™ื‘ืจืช ื•ื›ื“ื•ืžื” .
                                ื—ื•ื•ื™ืชื™ ืกื™ื˜ื•ืืฆื™ื” ื“ื•ืžื” ..ืฉื™ืชืคื™ืชื™ ื’ื ืคื•ืกื˜ ..ื•ืื ื™ ืžืชื›ื•ื•ืŸ ืœื”ื™ืœื—ื ื‘ื”ื .
                                ืœื ืื•ื›ืœ ืœืขืฉื•ืช ื–ืืช ืœื‘ื“ ืืš ืื ื™ ื‘ื˜ื•ื— ืฉื™ืฉื ื ืžืœื ืื ืฉื™ื ืฉืžืชื™ื ืœื“ืขืช ืžื™ ื”ื‘ืขืœื™ื ืฉืœ ื›ืœ ื”ืขืกืง ื”ืขืจืžื•ืžื™ ื”ื–ื” ื•ืœืงื‘ืœ ืืช ื›ืกืคื ื‘ื—ื–ืจื” .
                                Helpful
                                1 other people found this review helpful
                                1 found this helpful
                                1 Comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  Z
                                  Mar 21, 2023
                                  Feb 11, 2026
                                  This thread was updated on Feb 11, 2026
                                  Report
                                  Copy

                                  ื‘ื“ืจืš ืขืจืžื•ืžื™ืช ื‘ืงืฉื• ืžืžื ื™ ื›ืกืคื™ื ื•ื›ืœ ืคืขื ืžืฆืื• ื˜ืขื ื” ืฉืœ ืขืžืœื•ืช ื’ื“ื•ืœื•ืช ืœื ืœื”ื—ื–ื™ืจ ืืช ื›ืกืคื™
                                  ืฉืงืจื• ื•ื”ืงืคื™ืื• ืœื™ 667 ื“ื•ืœืจ
                                  ืื ื™ ื–ืงื•ืงื” ืœื›ืกืฃ

                                  They text abt part time work
                                  Thn tell to ragistrater with 200ru for online task in mall app.after it shows u got 400 ru thn they say 1000 ru recharge I did also but after tht it shows need more recharge so I asked telegram menter who was guiding but he says do payments do I said if again task show more recharge thn so he shows only certificate of Amazon it's seems fake investment, still on telegram Amazon pro task center working nicely so why telegram n Cyber police aren't taking action it's request to Cyber cell plz do something .as well thr is another mall also which orated by name on telegram n those menter says only do payments then your frozen amount u get ื‘ื‘ืงืฉื” ืชืขื–ืจื• ืœื™
                                  Mar 21, 2023
                                  Updated by Zipi [email protected]
                                  ื™ืฉ ืœื™ ื”ื•ื›ื—ื•ืช

                                  Helpful
                                  5 other people found this review helpful
                                  5 found this helpful
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    T
                                    Tabassum Birajdar
                                    Mar 20, 2023
                                    Report
                                    Copy

                                    I got this part time job on insta add calling it work from home then it started with 200 then 400 then 1000 then 36000 and it said that if I wont cpmplete the task my account will get Frozen and there's time limit for all this...then later when the task got completed somehow when went for withdrawal it Saud theres 20% commission pay that First then I will be able to withdraw...now I lost 100000 rupees in this within a day...i can't believe It take so many months to earn such big amount of money...๐Ÿฅบ
                                    Amazon India customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      M
                                      Manish9292
                                      from Jodhpur, Rajasthan
                                      Mar 20, 2023
                                      Report
                                      Copy

                                      Refund not initiate after pickup

                                      I ordered a watch. But received different. I complain this to customer care. They created a return. Next day product picked up. now not ready to refund the money saying have sent incorrect product. I am calling customer service they said this matter stands cancelled not able to tell even what incorrect product have sent back. I have given back the same watch I got even it is recorded in my cctv also. But amazon customer servie is not bothered...
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy
                                      P
                                      Pdsaha
                                      from Kolkata, West Bengal
                                      Mar 20, 2023
                                      Report
                                      Copy

                                      Not returning the product which is 1 year old

                                      7 sachets was inside the packet. The manufacturing date on the packet is mentioned as 24.03.2022 (1 year old product) and the date of manufacturing on the sachet was written as 13th January, 2022 and 17th January, 2022. Expiry date is mentioned on the packet but no expoiry date is mentioned on the sachet whereas the manufacturing date of the sachet is different. I wanted to return/replace the item with current manufacturing item, but as per...
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy