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Updated: Dec 19, 2025
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K
KaranCh08
Feb 15, 2023
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I ordered a phone and it was missing

Hi,
i ordered a phone and it was missing and your customer care is also not helping me and its been soo many months since then and still i am no tgetting any help from your side...
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sabyasachi14
from Bengaluru, Karnataka
Feb 15, 2023
Feb 16, 2023
This thread was updated on Feb 16, 2023
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Address: Raj Ranpur

I had last ordered Yera Cups 6 pieces from Amazon on 8/02/2023 vide order id[protected]. At the time of placing order, delivery date was mentioned as 13/02/2023 but later same was changed without reason by Amazon to 14/02/2023.
As per tracking ID[protected], order reached to final delivery station on 11/02/2023 itself but intentionally same is not delivered by Anazon team and delivery agent is not picking calls till 6 pm and later he is switching off his mobile. Unable to understand if my order is already reached final delivery station, is it takes more than 4 working days to deliver it. 14/02/2023 was delivery date and still same is not received. Now amazon is writing if same is not delivered by 17/02/2023 then I am eligible for refund as if they are doing some kind of favour to me for not delivering the product on time. Amazon is very much known yo play with customer money and time..
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Yesterday delivery guy switched off his mobile and had updated delay in delivery due to External factors. Unable to understand the External factor.
Once again stated out for delivery at 9:37 am and till time not received. This delay in delivery is purely intentionally. Simply playing with customer time and money since last 5 days. Amazon is pathetic .No value to prime members as well

407-3953506-1993926 order id - Comment #4088860 - Image #0
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Please find the actual facts. Product was damaged by delivery guys and they were playing showing out for delivery since last 5 days. This shows how Pathetic Amazon team are and upto what level they can go in playing and wasting customers time n money

407-3953506-1993926 order id - Comment #4088898 - Image #0
407-3953506-1993926 order id - Comment #4088898 - Image #1
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    Nitesh A
    Feb 14, 2023
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    I have purchased a product from Amazon on 23rd Dec 2022. It was delivered on 28th Dec. Return requested was raised on 30th Dec. Till date no executive from Amazon had contacted me to collect the refund. I have called Amazon multiple times asking them to take care of this issue. They haven't helped me with that. Last time when I had called Amazon helpline and the executive mentioned that he will fill the form so that if this time the item is not picked up then there is option to get the money back but that form was also not filled up. Today I called Amazon customer care and spoke to Praveena from Leadership team, he also mentioned that she is filling the form but when I asked her to send me details regarding the same via email, she refused. This is pathetic customer service
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      narendra@2023
      from Kota, Rajasthan
      Feb 14, 2023
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      On 15 January I placed an order on amazon and its delivery date was 21 January but the order did not receive after that delivery date automatic changed by amazon to 30 January when i tried to cancel the order they did not allow me to cancel order unit delivery date not passed so i did wait on 30 January but again they changed delivery date 10 Feb and again same reply that you can not cancel order unit 10 Feb after that 10 Feb also passed and again they changed delivery date 14 Feb but today 14 Feb also passed but not allowing to me to cancel the order and they are given a new date for delivery 24 Feb and told that wait upto 24 Feb.

      For one month my money was used by amazon.
      Order No:[protected]
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        B
        Bodhisatya das
        from Kolkata, West Bengal
        Feb 14, 2023
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        The issue is for the KYC in my account a wrong PAN card has been uploaded. My account is of Sutrishna Hazra and the PAN got updated of someone else's, i.e of Bodhisatya Das. Even though a wrong PAN card was uploaded KYC got completed successfully.
        I need to correct the details and need to update my correct PAN card in my account.
        The compliant Ticket id : V[protected] was raised but I am still not able to.
        Can you look into this and resolve at earliest.
        Amazon India customer support has been notified about the posted complaint.
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          Uma765576
          from Chennai, Tamil Nadu
          Feb 14, 2023
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          Address: No 74/2 , pattala, Choolai, Chennai - 12 (600012)
          Website: Amazon

          Dear Sir / Madam

          Ill Order iphone 14prod Max 256GB via Amazon on 05 February.
          Ill pay net amount of 150050/- via online.
          Order Received at 06 February. When i open the pracel, Mobile phone missing. Ill Attached the Unboxing video footage Link also.
          When i contact amazon customer support team immediately. They said "We register the complaint. We will resolve this issue 12th feb, So you can must wait feb 12th" . Im Contacting after feb 12th " They said " we dont responsible. We dont care about this issue." My money is Gone.
          Please. Check and help me to get my money back.

          Unboxing Video link : https://youtu.be/D39PQ9B2Bzs

          Order details:
          Order ID:[protected]
          Product : Apple iphone 14 pro max 256GB Silver
          Order Value : 150050/-
          Order Date : 05/02/2023
          Order Received Date : 06/02/2023

          Thank you
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            U
            Uma765576
            from Chennai, Tamil Nadu
            Feb 14, 2023
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            Address: No : 72/4, pattalam, Choolai , Chennai -12 (600012)
            Website: Amazon

            Dear Sir / Madam

            Ill Order iphone 14prod Max 256GB via Amazon on 05 February.
            Ill pay net amount of 150050/- via online.
            Order Received at 06 February. When i open the pracel, Mobile phone missing. Ill Attached the Unboxing video footage Link also.
            When i contact amazon customer support team immediately. They said "We register the complaint. We will resolve this issue 12th feb, So you can must wait feb 12th" . Im Contacting after feb 12th " They said " we dont responsible. We dont care about this issue." My money is Gone.
            Please. Check and help me to get my money back.

            Unboxing Video link : https://youtu.be/D39PQ9B2Bzs

            Order details:
            Order ID:[protected]
            Product : Apple iphone 14 pro max 256GB Silver
            Order Value : 150050/-
            Order Date : 05/02/2023
            Order Received Date : 06/02/2023

            Name : Surya
            Contact No: [protected]
            Alter No : [protected]

            Thank you
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              A
              Azad 2515
              from Ludhiana, Punjab
              Feb 14, 2023
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              Prestige electric kettle problem.only 3 months use electric kettle.not work product only few time use.I am student.please help me . thanks you sir
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                A
                aconcernedconsumer
                Feb 13, 2023
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                Amazon sent me a RS 13, 699 heater which was missing the wheels at its base. I told their customer care the problem. They investigated on their end for 3 days then told me to apply for Return for refund. I did and the item was picked up by their delivery people.

                Now, Amazon is not giving me a refund and they are saying I sent back an incorrect item. Their customer service is refusing to talk about this order.

                I have full proof in the form of the logs of their customer service conversations.

                The order number for this is[protected] and the date of purchase was 13 Jan 2023.
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                  anony2023
                  Feb 12, 2023
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                  I purchased canon inkjet tank printer from amazon website. they sent me 2nd hand epson inkjet printer, not what i had paid for. i returned the item received from amazon. now amazon is not returning my money. the account specialist team says they sent the correct item. pls help me
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                    P
                    Prinieeth Anand
                    from Coimbatore, Tamil Nadu
                    Feb 12, 2023
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                    Address: Patel muniyapa building, pattandur Agrahara,opposite to purvi pristine,Ecc road, itpl backside,560066, Patel muniyapa building opposite to purvi pristine

                    Refund processed but I didn’t receive it on my indian bank account
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                      Yahi kushwah
                      from Ganj Basoda, Madhya Pradesh
                      Feb 12, 2023
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                      Address: Don't know
                      Website: www.google.com/url?sa=t&source=web&rct=j&url=www.amazon.in/&ved=2ahUKEwjr-NvBlo_9AhUBxnMBHcZsC-IQFnoECBMQAQ&usg=AOvVaw11iWiBdQ4J9QF64so00kjl

                      I have order a mobile phone form Amazon on 26 january and I paid my amount by debit card and then I cancelled my order then they were telling that you will get your refund with in 5-6 day but now 17-18 day over but I didn't get my money back and the order id is[protected] and I have purchase a mobile of ₹21, 999 and they were telling that we were taking action against it but they are not taking action against it. And I don't know to whom I complain your are the only source who can help me out from this please help me.
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                        T
                        Trish27
                        Feb 11, 2023
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                        Product never delivered by delivery agent. When checked on building registry delivery agent never entered building. Customer service was informed multiple times about this. Investigation team was told parcel was delivered by agent and marked the issue resolved without even looking into the matter. Delivery agent was called multiple times on delivery day but never picked up. Luckily calls were recorded by amazon
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                          Yeshua
                          from Thrissur, Kerala
                          Feb 11, 2023
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                          I had placed two orders for Rs 749/- and for Rs 1200/- each which I cancelled later. Amazon has to refund the amounts. Till it has not come. When will I get the refund? It's time for refund. I cancelled the orders long back. I want my refund immediately.the customer care number is of no use.
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                            S
                            Soniamanhas
                            Feb 10, 2023
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                            I placed order for 5 items, but then I had to place a request of return of all the 5 items as the size was not appropriate.
                            Out of these 5 items, refund of 1 item was transfered in Amazon pay balance A/c.
                            For rest of the items the status that is visible on the Amazon site is that the refund is credited in my A/c whereas actually nothing is credited in my a/c and I have been following for the same from the last so many days but I am not getting any response.
                            The details of the transctions are mentioned below:-
                            Order No.[protected]
                            Amt-3035/-
                            Order Date- 12th Jan
                            Refund Initiated- 18th Jan
                            Refund Id[protected]

                            Order No.[protected]
                            Amt-547
                            Order Date-12th Jan
                            Refund Initiated-18th Jan
                            Refund Id[protected]

                            Against same order no. two more items were booked.
                            Amt - 1199
                            Refund Id[protected]

                            Amt-949
                            Refund Id[protected]

                            Please look into thr matter and do the needful.
                            +4 photos
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                              R
                              ronajinxx
                              Feb 10, 2023
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                              Website: work1899.com/index/index/home.html

                              I'm once a part time job in amazon site to accept order in order to increase their sales. So, as a task coming I need to recharge money in order to complete the task. And I already recharged ₱5500.00 to complete the 7 task. Then, on my 8th task I need to recharge again ₱11, 000.00+ to complete it. But the problem is I really dont have money, I need to withdraw it because it's for my allowance this semester in school. So, please help me to withdraw it because I really dont have money. My balance on that account is, ₱7934.75 and I really need that money please help me
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                                rukhsarkhan453
                                from Mumbai, Maharashtra
                                Feb 10, 2023
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                                I used the order number[protected] to return the item to Amazon, but despite my numerous requests, they have chosen to add credits to my account rather than refund my bank account with the money I paid for it. My money is now stuck in my Amazon Pay balance, and I want it back in my bank account that is connected to my Amazon account.
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                                  H
                                  hyd mani
                                  Feb 9, 2023
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                                  I had purchased this product and git delivery on 6th February. as the product is damaged when received in a brown paper wrapping, i had initiated the return and refund process.
                                  without attempting to pick up, the pickup agent bluffed amazon by filling in the wrong details.
                                  request amazon to act on this type o[censored]nscrupulous pick agent
                                  Ship Carrier
                                  Amazon Tracking Number:[protected]
                                  Status: Return pickup failed as the product box was missing
                                  Return Authorization: Dd5KDPpbRRMA
                                  Destination: HYDERABAD, TELANGANA, IN
                                  Amazon India customer support has been notified about the posted complaint.
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                                    R
                                    Rockyrajan
                                    Feb 9, 2023
                                    Dec 8, 2024
                                    This thread was updated on Dec 8, 2024
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                                    Firstly I received a text msg (Dear Sir We have [protected] You are selected to join our company with a monthly salary of 158000rs. Add WSApp https://cutt.ly/y3glD9m FROM RAJA VASTRALAYA) like this. Then I had a chat in WhatsApp and asking about their location. I've attached the screen record of that chat and if any complaints related to it please let me know.
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                                      K
                                      Komal Khadake
                                      Feb 9, 2023
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                                      Unable to provide installation service

                                      Address: A/p Dwarka Nagar, Biregaon Road, Shirdi-423109

                                      I am writing to express my dissatisfaction with the service I received from Amazon regarding the Kodak 80 cm (32 Inches) HD Ready LED TV Kodak 32HDX900S (Black) I ordered on 17th January for ₹7499. The TV was delivered to me on 21st January, but the installation provided for free by the TV company is still pending. According to the TV description on Amazon, the installation should have been done within 36 hours of the delivery date.br...
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