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Amazon India Complaints & Reviews

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Last updated Apr 29, 2024
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Amazon India reviews & complaints page 45

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R
ruth91
from Delhi, Delhi
Oct 22, 2022
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Mental Harassment, delaying refund process

Address:DELHI
Website:www.amazon.in

I ordered HP laptop, received faulty product. Requested for replacement on 11 October 2022. But the replacement process stated on 13 October continued updated replacement order arriving by 9pm until 16 October 2022 Amazon updates if not arrived today evening next day it shall be refunded. on 17th October requested for refund process, till today i.e 21 October no agent has come to pick up the laptop. Basically, Amazon is trying their best...
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bhumika.abbi
from New Delhi, Delhi
Oct 21, 2022
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Refund processed not yet credited

My order refund as detailed below from amazon to my PNB account has not been credited yet despite various followups with bank and amazon customer care. Please help
My account is in PNB west patel nagar branch Delhi.

My payment of Rs. 584 has been processed successfully on 9/9/2022 at 4:48pm as per amazon via UPI. The amount should have been reflecting in my account but not yet credited in my bank account. The order id...
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M
Mayank1500
Oct 21, 2022
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Wrong Promises

I've ordered a daikin 1 ton AC on 22nd Sep at Rs 43526(net. After deducting 4322 IBD and 150 promo) and amazon delivered me a wrong model, I complaint about it in Amazon but still no action has been taken. The Amazon executive told me to reorder the same product again but as the price was increased to 57, 111 Rs he promised me to give a price difference of 9112 Rs and IBD of 4332 Rs both (email attached) so as to match the initial order price...
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R
RaSiNe
Oct 21, 2022
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Amazon delivery not available at 263656

Hello Sir/Madam,

Amazon service is getting degraded day by day and never ever I get my product deliver at the doorstep, for my order I need to go to the market and take my product. More than one week has been elapsed, to be accurate with the timing I would say the complaint I started registering is from 11th Oct 2022 and what I am getting as a response each and every time is an apology but not the product. Firstly, I thought...
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B
Bharat5657
Oct 20, 2022
Oct 21, 2022
This thread was updated on Oct 21, 2022
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No solution

Address:VILLAGE AND POST ACHALGANJ, BEHIND VIVEK MEDICAL STORE, MAIN BAZAR

Amazon delivered me defective product but when i orders for replacement but not deliver and cancel mu order when i ask for refund they can not do

Reg. Mob. No. [protected]...
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T
Tom BOY 7416
Oct 20, 2022
Oct 20, 2022
This thread was updated on Oct 20, 2022
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Refund amount was not credited in my account

Refund amount was not credited in my account w...
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Address:MOBILE NO. 09876002571

I have ordered 2 nos. Of mmtc-pamp india pvt ltd. Lotus series 999.9 purity 50 gm silver bar vide order no.[protected] by paying of rs. 8318/- ( after discount rs. 7666.20) but just now i have received only 01 ( one) no. Of 50 gms silver gms instead of 02 in box.
There is no contact no. Of shipper as well as amazon on invoice and all the contact detials of harasharatna inc, banglore, karnaktaka ( shille/seller) is wrong on...
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A
Adity@singh
from Delhi, Delhi
Oct 20, 2022
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Got honey jar on ordering oneplus phone

I ordered a phone from amazon of one plus model ( CE 2 lite 5g ) blue tide, 6gb ram, 128 gb storage which costed me ₹17499 on 10 oct 2022 with order id[protected] on 14 oct 2022 and received a honey jar in it and on the same day i complained this to them and they asked me to wait till 20th oct 2022 so that they can investigate . And on 20th oct they are saying that we can not help you and your phone is delivered to you...
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S
Sameerjiyaan1
Oct 20, 2022
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Installation provided by Amazon not done

Address:India
Website:Amazon.in

My order number[protected] ordered on 30th Sept, and delivered on 12th Oct.
Tv installation was scheduled to be done on 17th oct. But technician denied to visit my location, whenever i call him he says I'm coming. Now he's not picking my call,
I want full refund of 23499+ 11000 compensation from Amazon and easyfix. I'm mentally harassed...
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V
vatskusha
Oct 20, 2022
Oct 20, 2022
This thread was updated on Oct 20, 2022
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Refund rejected by amazon

I have returned the reebok tights after a regular follow up for many days with their escalation department they raised an investigation for which they have asked to call me after 3 days after 3 days when i have called they said i haven’t returned the original product they’ve sent how would i know on what basis they’ve conducted this investigation and if they’re so particular there shouldn’t be any option like received wrong item...
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N
Nishika Mittal
from Bengaluru, Karnataka
Oct 19, 2022
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No response on Return/Refund

Address:BAngalore

I am writing here after complaining everywhere found no resolution of my issue. there are 2 products that needs to return to http://Amazon.in. I tried hard via emails call, chat, feedback, social media platform but nobody is coming to pick these.

i request you here if you are not able to pick these products than pls initiate my refund for all of them. It's been 1 month now. this is serioulsy a shame on Amazon...
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S
sweetaish27
Oct 19, 2022
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Amazon is not giving my money

Address:Mata khudi lane Mahendru patna Bihar

I had booked train ticket on 27th August from amazon pay later and on 27th September I paid 3500 then on 29th September I canceled the ticket then I got an email from Amazon in which it was written that after cutting 1700 railways cancellation charge I will get back 1765 I haven't received it yet, I talked to customer care on October 10, then I was told that I will get the money on October 12, but today is October 19. I haven't received any...
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Saksham.sa119
from Bihar Sharif, Bihar
Oct 19, 2022
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A Bluetooth neckband

I ordered a Bluetooth neckband headphones from Amazon But I received a wrong Product...
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B
Bhavana26
Oct 19, 2022
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Faulty AC not replace as par policy

We have ordered LG-Split-1.5ton-4 star AC-model-PS-Q19RNYE on amazon.in on 18.09.2022, Order no #[protected]. At the time of ordering the policy was replacement of the unit if there was any manufacturing fault.). Also order for installation Ordered no:#[protected], (AC installation by LG - Chargeable by brand INR1504+stand Rs749, Job no-RNP[protected]. This was need as family member was sick and season temperature was high...
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M
mksardana27
Oct 18, 2022
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Not delivering my order

Address:307, Haroli, Ratia

I have ordered one mobile on 28th September first it took 20 days to make it out for delivery and it is not yet delivered, their team sent it to wrong address and delivery boy is very rude and saying it, he will deliver on right address when he will have time, i have escalated to customer support but not getting any help. Escalated it on social media but no help, i again called customer support and he said i have to wait nothing else and...
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R
Rizwan121
Oct 18, 2022
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HP laptop battery

I ordered HP laptop battery and red tape shoes separately from Amazon on 30/09/2022, shoes delivered on 4/10/2022 and battery was missing in the package.
I made two orders separately, but amazon sent both items in one package when i received it I got shoes and battery was missing.

I complaint to customer care about it, they said that their team will investigate about it, after investigation they said delivery was made...
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S
Subhalaji
Oct 18, 2022
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Refund Denied after repeated follow up

I bought a boat watch for 3000 rupees and it’s price was reduced by 1000 rupees the next day ordered. I contacted customer support person if there’s any way I can return it and get a refund so that I can buy the one which is 1000 rupees cheaper. Customer support agent told me that he will raise return request on my behalf and i would get refund upon returning the product.

The agent went on and raised refund on return but...
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D
devices.3245
Oct 17, 2022
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Refund Not Credited In My Account132

[protected]...
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I
Ipsita Kumbhakar
from Bankura, West Bengal
Oct 17, 2022
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I'm complaining about Amazon delivery and pick up boy

Address:Vill+P.O-Salboni, Dist.-Bankura, West Bengal
Website:Amazon

2-3 people from amazon come to my area to deliver products but one of them is very bad His name is Sudip Dey. Every time he came to deliver or pick up the product, he was harassed in some way or the other. His behavior is very bad. If the product is cash on delivery, they increase the price, for example, if the product is 329 rupees, they say 330, but they never refund the money. Thus one day he left with an extra 50 rupees. He always told...
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S
Sachin6593
from Delhi, Delhi
Oct 17, 2022
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Mujhe Galat saman Mila

Sir mera name sachin hai or mene Order Date: 02.10.2022
Order Number:[protected]
Or ya order meko[protected] ko mila or mene Samsung Galaxy Buds Live Bluetooth Truly Wireless
in Ear Earbuds with Mic, Upto 21 Hours Playtime,
order kara tha usme mujse charger mila hai mene complement kara tha or customer support meri koi help nhi karte sir mene 3990 rupaye ka saman maga ya tha or mujay abhi tak na koi refund...
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