Amazon India Complaints & Reviews

I have buy one shoe from amazon but i received fake product.
Same was conveyed to their customer care and after all the checking they pull it back but now they refuse to return my money.
Need help
order[protected]
Jitin
# [protected]

Dear Sir/mam,
Maine Amazon ke prime membership ke liye Airtel ka 3359₹ wala 1 year validity recharge kiya jisme mujhe 1 saal ka Amazon ka prime membership milna chahiye par Amazon wale bol rahe hai ki apka prime membership aapke kisi aur account par active hua hai
Jab ki mere pas koi aur account hai hi nahi uske alawa wo bol rahe hai ki ek hi number 2 account hai aapke lekin inko ye pata nahi ki agar hum same number pe dusra account banana chahe to nahi ban sakta existing number ka error ata hai ye baat maine unko batayi tab bhi nahi maan rahe hai bol rahe hai ki address me aapne house no. Kya daala hai batao
Ab inhe mai bar bar bataa raha hu ki maine address me house number dala hi nahi aur na kabhi mai dalta lekin maan nahi rahe hai aise hi issue create karke meri baat taal rahe hai aur last me airtel se puchho aisa suggest kar rahe hai
Aisa pichhle 2 month se chal raha hain

My name is Abhishek Gautam and I had ordered a product from Amazon of Rs. 1696/- on dated 02.02.2023 and I returned this order due to personal reason. And on 07.02.2023 Amazon initiated the amount to my card but I still didn't get the money. Amazon sent this reference number 74766513038305004600540 and told me to fill charge dispute form but State Bank of India told that they are not able to track any transaction with this reference number. So please kindly respond to this complaint it's very urgent.

Thank you sir

My order is not yet delivered.

My delivery is so late. I want to compensate for it. They have initiated my payment today.

Placed online order from amazon on 18th Feb 2023 and supposed to be delivered on the same day by 9PM. My order ID:[protected].
out of 14 Quantity Jockey products, only 1 Jockey Short Sleeve Vest Thermal product is delivered, rest of the products are missing / Not delivered.

All products are under 1 tracking number, when delivery person asked for OTP I share with him, all products marked delivered but delivery person gave me only 1 product. when I questioned delivery person, he told me he got only 1 product that he delivered.

Delivery Person Contact number: +[protected].

I request a refund to my source account.

when I try to raise a complaint, customer service team is not ready to take my complaint and disconnected my call repeatedly without providing solution. Again I got connected through chat they are not ready to provide investigation complaint number and ended chat with out providing solution (Agent Khalid)

I have attached invoice and chat screenshot for evidence.

I have raised a police complaint on this issue, at Uppal police stations.

My name is Richa Kalyani.I ordered Chewers freshly baked veg dog biscuits pack of 12 from Amazon but at the time of delivery only 2 packets were found inside the box and that too in damaged condition.I called the Amazon customer care and told them about both of problems with product.But they didn't listened to me properly and told me to wait till 18 Feb since they had registered my complaint.So i called Amazon on 18 seeking for a resolution but customer care team told me that there is nothing that can be done in my case and no replacement and refund will be given.I requested them again and again that I have not received my full product and delivered product is also damaged but they didn't paid attention and said they can not do anything on their behalf. I requested that atleast pay concept to my case or connect me with your senior or share his email address.But despite all my requests they disconnected my call very rudely.I really can't believe that Amazon is providing such type of customer care service who disconnect the ongoing call with out even listening to their customer. Everytime I called Amazon customer care each executive gave me different information .It is really disappointing that because of Amazon poor customer care service i am suffering and have lost my product as well my money.But i will not accept their resolution I want either my full product or my refund.Please provide a solution for my problem.I am attaching the invoice of my ordered product and images of damaged product i have received.Regards

Dear Sir/Madam, I placed order on Amazon for carvan saregama mini kids special edition radio on date 22 dec 2022 with order I'd[protected]. Which I cancelled before delivery. Till date I haven't received refund for the same and every time Amazon call centre people saying please wait for 3 working days to get refund

I had ordered a cosmic byte Keyboard through its website but when i received that item there was actually hair oil in the keyboard box, after mailing to cosmic byte they showed me cctv footage of my parcel and it didnt happen from their side, so it was frol amazon agents please giveee meee myyy refundd i have a video o[censored]nboxing images and the hair oil bottle i received has a weird seal sticker on it which obviously i cant produce mail me on [protected]@gmail.com

Hi,
I have ordered Slide on Jan 6, Order #:[protected]
As its size was smaller I ordered another one and returned this one.
Now they are not picking it up, even after requesting so many times.
The pick up get cancelled every time without any reason.
Tried calling customer care many times, they create a new pickup request but it gets cancelled.

I ordered lava blaze 5g(renewed) mobile from amazon on 1st feb .on 6th feb when packet was delivered by deliveryman i looks like small size .i complaint to amazon helpline at time of delivery i hold the delivery man for providing small packet but helpline person assured me of refund and told me to free deliveryman .i have the full conversation recorded as proof. further when i opened the packet it was just tiny usb cable (video proof).now after 12 days amazon is delaying refund date after date on mails if solution dont come early i have to file case againt amazon as i have sufficient proofs

I ordered a FEGSY Adjustable Knee Cap Support Brace on 02 Feb 2023 and money is Debit and then I cancel the order on next day and they initiate my refund but didn't recieved in my bank account till yet. I talk both to bank and Amazon customer care but it didn't work.
Kindly please help me in getting my refund.
IFSC code. UCBA0002315
Reference no.[protected]

Item Ordered - Amazfit GTR 2e Smart Watch with Curved Design, 1.39 Always-on AMOLED Display, SpO2 & Stress Monitor, Built-in Alexa, Built-in GPS, 24-Day Battery Life, 90+ Sports Models, 50+Watch Faces(Matcha Green)
Order #[protected]

Returned the above item on 02/02/2023 and haven't received the refund of Rs.7999 yet. After contacting the Amazon customer service multiple times, the are claiming that I have returned the item without serial number but I have returned the right item as is without even turning on the device.. I would like to get a full refund of the item.

Chat correspondence:
Customer Service
I am sorry it is taking longer than usual. Please allow me 2 more minutes.
Thank you for waiting. I appreciate your patience.
I see that an investigation was raised for your issue and we have found that the item that you have returned is an incorrect item, it is different than the one that was delivered to you.

I ordered air car mattress thru Amazon on 17-oct-2022 but still I am not received my delivery of it.

Hi,

I'm totally disappointed with the service that Amazon customer support, provided .. the reason why Iam getting back to you .

I placed order in Amazon order id[protected].
I'm so excited for the order to get delivered, I paid additional charges for the one day delivery, as soon as the product is delivered., , I opened the Amazon box .. the box inside the product is slightly damaged . And I called Amazon that the product in accessories is missing of the lighting cable. They said me to wait till 17th Feb for the investigation.., in the meanwhile they asked me yo provide the picture with the piece of paper with mentioning Name in it .
The same is provided to them and now, I called Amazon regarding the status of my complaint.., for the replacement of the item . They are saying . Nothing can be helped from our end .. I requested to kindly help me for the replacement if not the return ..
please help me on this . The product of item is costly . I trust Amazon and placed the order . But now I'm disappointed with the service that they are not helping me out ..
please reach me out to the registered number or through email .
Waiting for your reply

Ordered Kids radio from Amazon India...I returned the product before I received it...But yet I didn't received my money...
Order no. #[protected]
Order date 22nd October 2022.
So many times I called Amazon customer care...Bug no response

Hi, my name is richa, my amazon id and my contact number is [protected]. I ordered chewers vegetable dog biscuits (Pack of 12) from amazon, the parcel was delivered to me on 13 feb. After opening the box i found out only two packets were delivered. I called amazon customer care and told them about my problem, they told me that they have registered my complaint and i need to wait till 18 feb for any resolution. On 15 feb i contacted amazon...

Ordered a skirt with order id[protected] on dec 28/ 2022. Returned the product immediately but till now I didn't receive the refund of 499.

We recently came to USA and before we came my husband has bought Grey Linen Upholstered Convertible Futon Sofa Bed With Cup Holder Couch Recliner Lounger Sleeper Home Living Room Bedroom Apartment Studio Modern Space Saving Furniture Décor Multifunctional Versatile from amazon.com. Once we ( family ) came the sofa is not sufficient for us. Later we have applied for return request and we mentioned that since we came new here we can't drop the parcel in drop off location since we don't have vehicle and also we don't have the package material and even we mentioned that if the agent comes to home for pick up we are ready to give. And this conversation i had with customer associate upon their words only we said ok and later they have sent email to seller and mentioned if we haven't received any response with 2 working days we will be eligible for a-z guarantee claim. We said ok and waited. again after 3 days I contacted them and they said that seller didnt mention so you will eleigible for a-z claim and assured us that we get refund within 3-5 business days. Again after 1 week when i asked them they said it's in process. so after few days when i contacted them they mentioned that no one has filed a-z claim then i asked that why the other associates are giving false updates, then this associate created and the next day i got a mail that they need some details and when i asked the same question to associate they mentioned that no need to provide they have updated all, but that all updates are incorrect, later that claim was closed stating it has been rejected, I have requested for appeal and when i contacted the management they mentioned that it needs 5-7 days and on the last date they mentioned that it has been closed since the time frame has been completed to return the item.

The above conversation took 1 month almost and it's fault from amazon team that they have incorrect updates and false assurances. So far I have contacted around 8-9 customer associates for the same issue. If the issue is at their end how can we blame for this. I want to take serious action on this.

My amazon account has been hacked. Contacted multiple times Amazon care and no response. All linked Credit cards and debits are cards details are stolen.. There is a huge security flaw with amazon india . My complete Amazon pay balance money are stolen.. Still Amazon india customer care team not address the customer issue.

my email id : mr.saravanan.[protected]@gmail.com