Amazon India Complaints & Reviews

I have ordered Lenovo k 10 which i didn't receive the model which i have ordered and Amazon refuse my request and talk very rudely with me.

Hi,

I’ve placed an order for a Clark’s shoe in Amazon with the order ID[protected], due to size issue I’ve exchanged the product with the order ID[protected]. As the quality of the product wasn’t meeting the expectation I’ve initiated the return request, the Amazon pick up agent picked up my own good in stead, and they never returned it back I’ve contacted Amazon Customer service regarding, they’re unresponsive as usual, therefore I’ve decided to contact their twitter handle, they initiated the return for actual product, now they’ve picked up my own goods and their product but they’re not initiating the refund. Pls help.

I am also Started with 200 and ended up with 75k. Lost amount. They are asking to pay 87000 to get my principle amount. Please help me out cause I used all my salary now I don't have anymore money to feed my family Please

As per partime job the started and give task to do and compelling to recharge again and again l lost 46500₹ i need my money back

Kotak a/c [protected] IFSC KKBK0003630
RS.11750 UTR[protected]
RS.3797 UTR[protected]
RS.3299 UTR[protected]
RS.2099 UTR[protected]
I have payment made through UPI But merchant did not responding and did not provided goods and services So please raised charge back request and refund my amount.

My wife has purchase a laptop charger 1 month ago and as soon as we received the charger it was the wrong charger as the port is not matching. Soon we processed a refund but the process is so slow that till now it has not been processed and don't know whether we will get our refund or if amazon will take back the charger or not.

Order Details - SellZone Laptop Charger
ID[protected]

My ORDER #[protected]
I order POCO X3 (Cobalt Blue, 6GB RAM, 128GB Storage) from amazon.in and i paid COD amount =15690 and received item, When I open the box in front of courier boy where shows products name =Poco m3 pro 5g mobile.its totally different phone, I told courier boy please return parcel and refund my cash, Courier boy told me i can't return back your cash and told me call to customer care and they provide me customer care number[protected], call the amazon team immediately and then they forward the call to the investigation team.. Then they said sent me a product photo with a signature with a mention date. Immediately we share all required details and told me please wait[protected], i am waiting but still showing my amazon account is hold, we are unable to login, please return back my parcel honestly and sent me correct mobile.i am mentally harassing from amazon.in

My Amazon Register
Phone Number:[protected]
Email: [protected]@gmail.com
Address:Tufanganj Main Road
House No-28B, Near Post Office
City:Tufanganj, State:West Bengal-736159

I do a transaction on amount 23507 buy products on amazon so some products are cancelled by amazon amount 11215 so amazon initiated the refund on 21/01/2023 but that refund not reflected in my account and i complaint everywhere.

I have complete my all tasks but they didn’t allowed my withdrawal again asking withdrawal charges my principle amount is 3 lakh please help I only want my principle amount please 🙏

I had ordered atomberg fan but they sent Havells fan. Return has placed but no one has picked up

My order no is #[protected] dated 11.02.2023.

I was informed of delivery on 16.02.2023. But I received it only on 19.02.2023.

In between, there were many fraudulent attempts by delivery persons.

I got my first OTP on 13.02.2023. Then I got more OTPs on 16th, 17th & 18th.
But suddenly, I get an email on 18.02.2023 at 18.29hrs as an attempt failed. They did not attempt and falsely put it as an attempt failed. It's false. I attended the call from them and the number is [protected]. My email ID is [protected]@yahoo.com. In fact, I called almost every day nearly 20 times and how can a number be engaged for all the attempts?

The most shocking one is I got an email from Amazon market on the 18th at 10.08 pm asking me to share my experience with Amazon when the item was not at all delivered. It's ridiculous on the part of marketing to send such an email without even knowing what is happening in the ground.

Then I got yet another OTP on the 19th.

The package was delivered at 03.26 pm.

The worst part was that I planned plumbing work on the 17th and 18th of Feb. The plumbers came and went back because the material was not delivered as per your schedule.

For the agony & stress, I went thru, because of your poor logistic management, I suffered set back in my health.

Hence I need a financial compensation of Rs. 50000/= ( Rupees fifty thousand). Please expedite at your earliest.

Manoharan P +91 [protected]

N.B: - I have not attached anything because all correspondences I am referring to are from you only.

14 feb 23 - I bought Oneplus 11 phone from amazon to gift my mother with exchange of her old iPhone.
15 feb 23 - the product was delivered after full inspection of my old device. As soon an I opened the phone box, I plugged in charge to fully charge the batter. i kept it for 15mins and the phone was super hot and when I tried to power on the device I found that the volume buttons were also not working ( not physically pressing ).
16 feb 23 - I called amazon and conveyed 3 issues with that product.
1) the box was slightly tampered ( not a much problem for me since I was interest in product not box)
2) the battery was getting hot and not giving enough backup.
3) volume up and down buttons were not working.
In response to above problems amazon executive told me that:- A technician from OnePlus will visit my door step and verify that the device is defective. after that he will submit a report to amazon and then a replacement of the device will be provided.
17 feb 2023 - OnePlus executive called me and made me install some app and run test via the app. he then made me do some changes and settings and told me to restart and reset device and told me that he will call me tomorrow.
18 feb 23 - I waited for his call but he didn't call.
19 feb 23 - he called in evening and asked me if problem was fixed. i told him no. then he told me that for the verification of the same he has 2 options:-
1) Oneplus will arrange a pickup from doorstep in 7 days and the will verify the product and return back after 7days of pickup.
2) (He recommended this one) I will personally have to visit the service center in Ghandhi Nagar, Jammu & they will verify the defect in product.
he than told me that he will call me on 21 feb EOD.
20 feb 23 - I went to the service center. i told them my problem and my reference and conversation that I had with oneplus team on 19 feb. the person in charge there told me:-
we don't have any procedure like that. i can only make a job sheet if you want to clam a warranty ( he said it will take not less than 30 days for your device to come back.). he again referred me saying that i should talk to amazon for the replacement.

i then called Oneplus and asked them about the report. they also told me that there is no such process & that you should talk to amazon for a replacement.

i again called amazon and the lady told me that :- i didn't have to visit any service center and i shouldn't give my phone to anyone for 7 days. and that the technician visit should be made at my doorstep and device should be verified in front of my eyes. she also told me to wait till 23 Feb 23 and assured me that by 23 feb she will generate a replacement request and by 26 feb 23, the replacement will be done. but she faild to give anything over the mail.

i am working as a fresher in a company and I spent my 3 months salary to buy my mother a new mobile phone.
but amazon & oneplus are referring me to each other like a football. i am mentally harassed by both amazon and oneplus. i have done every thing they have asked so far just to cooperate with them. but now I feel like i am in dark don't know what to do. i have developed anxiety issues over the last 5 days.

order id[protected]
email- [protected]@gmail.com

14 feb 23 - I bought Oneplus 11 phone from amazon to gift my mother with exchange of her old iPhone.
15 feb 23 - the product was delivered after full inspection of my old device. As soon an I opened the phone box, I plugged in charge to fully charge the batter. i kept it for 15mins and the phone was super hot and when I tried to power on the device I found that the volume buttons were also not working ( not physically pressing ).
16 feb 23 - I called amazon and conveyed 3 issues with that product.
1) the box was slightly tampered ( not a much problem for me since I was interest in product not box)
2) the battery was getting hot and not giving enough backup.
3) volume up and down buttons were not working.
In response to above problems amazon executive told me that:- A technician from OnePlus will visit my door step and verify that the device is defective. after that he will submit a report to amazon and then a replacement of the device will be provided.
17 feb 2023 - OnePlus executive called me and made me install some app and run test via the app. he then made me do some changes and settings and told me to restart and reset device and told me that he will call me tomorrow.
18 feb 23 - I waited for his call but he didn't call.
19 feb 23 - he called in evening and asked me if problem was fixed. i told him no. then he told me that for the verification of the same he has 2 options:-
1) Oneplus will arrange a pickup from doorstep in 7 days and the will verify the product and return back after 7days of pickup.
2) (He recommended this one) I will personally have to visit the service center in Ghandhi Nagar, Jammu & they will verify the defect in product.
he than told me that he will call me on 21 feb EOD.
20 feb 23 - I went to the service center. i told them my problem and my reference and conversation that I had with oneplus team on 19 feb. the person in charge there told me:-
we don't have any procedure like that. i can only make a job sheet if you want to clam a warranty ( he said it will take not less than 30 days for your device to come back.). he again referred me saying that i should talk to amazon for the replacement.

i then called Oneplus and asked them about the report. they also told me that there is no such process & that you should talk to amazon for a replacement.

i again called amazon and the lady told me that :- i didn't have to visit any service center and i shouldn't give my phone to anyone for 7 days. and that the technician visit should be made at my doorstep and device should be verified in front of my eyes. she also told me to wait till 23 Feb 23 and assured me that by 23 feb she will generate a replacement request and by 26 feb 23, the replacement will be done. but she faild to give anything over the mail.

i am working as a fresher in a company and I spent my 3 months salary to buy my mother a new mobile phone.
but amazon & oneplus are referring me to each other like a football. i am mentally harassed by both amazon and oneplus. i have done every thing they have asked so far just to cooperate with them. but now I feel like i am in dark don't know what to do. i have developed anxiety issues over the last 5 days.

order id[protected]

I have buy one shoe from amazon but i received fake product.
Same was conveyed to their customer care and after all the checking they pull it back but now they refuse to return my money.
Need help
order[protected]
Jitin
# [protected]

Dear Sir/mam,
Maine Amazon ke prime membership ke liye Airtel ka 3359₹ wala 1 year validity recharge kiya jisme mujhe 1 saal ka Amazon ka prime membership milna chahiye par Amazon wale bol rahe hai ki apka prime membership aapke kisi aur account par active hua hai
Jab ki mere pas koi aur account hai hi nahi uske alawa wo bol rahe hai ki ek hi number 2 account hai aapke lekin inko ye pata nahi ki agar hum same number pe dusra account banana chahe to nahi ban sakta existing number ka error ata hai ye baat maine unko batayi tab bhi nahi maan rahe hai bol rahe hai ki address me aapne house no. Kya daala hai batao
Ab inhe mai bar bar bataa raha hu ki maine address me house number dala hi nahi aur na kabhi mai dalta lekin maan nahi rahe hai aise hi issue create karke meri baat taal rahe hai aur last me airtel se puchho aisa suggest kar rahe hai
Aisa pichhle 2 month se chal raha hain

My name is Abhishek Gautam and I had ordered a product from Amazon of Rs. 1696/- on dated 02.02.2023 and I returned this order due to personal reason. And on 07.02.2023 Amazon initiated the amount to my card but I still didn't get the money. Amazon sent this reference number 74766513038305004600540 and told me to fill charge dispute form but State Bank of India told that they are not able to track any transaction with this reference number. So please kindly respond to this complaint it's very urgent.

Thank you sir

My order is not yet delivered.

My delivery is so late. I want to compensate for it. They have initiated my payment today.

Placed online order from amazon on 18th Feb 2023 and supposed to be delivered on the same day by 9PM. My order ID:[protected].
out of 14 Quantity Jockey products, only 1 Jockey Short Sleeve Vest Thermal product is delivered, rest of the products are missing / Not delivered.

All products are under 1 tracking number, when delivery person asked for OTP I share with him, all products marked delivered but delivery person gave me only 1 product. when I questioned delivery person, he told me he got only 1 product that he delivered.

Delivery Person Contact number: +[protected].

I request a refund to my source account.

when I try to raise a complaint, customer service team is not ready to take my complaint and disconnected my call repeatedly without providing solution. Again I got connected through chat they are not ready to provide investigation complaint number and ended chat with out providing solution (Agent Khalid)

I have attached invoice and chat screenshot for evidence.

I have raised a police complaint on this issue, at Uppal police stations.

My name is Richa Kalyani.I ordered Chewers freshly baked veg dog biscuits pack of 12 from Amazon but at the time of delivery only 2 packets were found inside the box and that too in damaged condition.I called the Amazon customer care and told them about both of problems with product.But they didn't listened to me properly and told me to wait till 18 Feb since they had registered my complaint.So i called Amazon on 18 seeking for a resolution but customer care team told me that there is nothing that can be done in my case and no replacement and refund will be given.I requested them again and again that I have not received my full product and delivered product is also damaged but they didn't paid attention and said they can not do anything on their behalf. I requested that atleast pay concept to my case or connect me with your senior or share his email address.But despite all my requests they disconnected my call very rudely.I really can't believe that Amazon is providing such type of customer care service who disconnect the ongoing call with out even listening to their customer. Everytime I called Amazon customer care each executive gave me different information .It is really disappointing that because of Amazon poor customer care service i am suffering and have lost my product as well my money.But i will not accept their resolution I want either my full product or my refund.Please provide a solution for my problem.I am attaching the invoice of my ordered product and images of damaged product i have received.Regards