Amazon India Complaints & Reviews

I ordered ultimate nutrition whey protein and i found no bar code is not available then i contact with amazon customer service and arrange a replacement on 11th may then delivery station team or delivery boy cancelled the my replacement and after this i make multiple time picups from 13th may to 20th may daily delivery station team cancelled my picups and delivery boy not come at my picups location and no phone call received.

I had purchased the mi band 3from amazon.in on 14th may 2019 for rs.1998 and received it on 16th may 2019. The order number for this purchase was [[protected] ]. On opening the packaging, i found that the seal of the box containing the mi band was tempered with. And after the opening item was missing. I called customer care and told me that they file investigation you have to wait for it. After some day i called again they just say our investigation said that we sent the original product. Sorry we are not giving any refund or replacement.

Dear Amazon,
My name is shyamlal, my amazon account email id is [protected]@gmail.com.

My account is locked from past 5 months I have keep on calling your customer care service still they have no answer they said it's in investigation department and I have 14500 balance in my Amazon pay which is bought from krazybee I have cleared the balance with them I'm tired of calling your service give me the clear explanation why this is happening
14500 is not a small amount it's been locked from past 5 months need immediate explanation from your side so kindly help with this

I have an account with canara bank ending 5738 have placed an order from amazon whuch was later on cancelled on 14 may 2018 and refund has not yet credited to my account till date. This is my third complaint regarding this issue and i m not gettong any response in this regard. Kindly, proceed to refund my credit as soon as possible as it has been more than 5 days till my refund is not credited.

I am being charged for Amazon Prime and did not sign up for it, remove it from my account! I was almost hacked by someone claiming to be a Amazon employee! My husband and I have ordered from Amazon but never signed up for Prime. How you are trying to make it hard for us to get it off our checking account is wrong and we will contact Better Business B. We have already reported this complaint to our city's police dept. I demand a response!!!

I placed an order in amazon, due to some problem it was not delivered, so they claim that, they have initiated refund amount to my account on 13th of may 2019. Refund reference id which they have given is[protected]. So, i kindly request you to look into the matter as soon as possible the expected refunding date was on 17th of may but, there is no message from my bank

Please refer order no.[protected] dated 16.05.2019 supplied by SBK International vide Invoice no. IN-8369 Invoice details DL[protected] dated 16.05.2019.
The order was for two items worth INR 1920/- but only one item was received.
Request supply the remaining item or refund the excess amount.
Regards,
MS Malhi

Hello team,
I made an order from amazon.in on 4th may (Order#[protected] having harrison t-27/ bcp-0033 steel 8 levers padlock with 3 keys, a laptop bag and some plastic sheets.
Out of which the lock was not delivered to me but marked as delivered on 6th may. It was a plastic bag that they claimed to have send my order in. But the bag that i received had only two items (Bag and plastic sheets).

Amazon is now neither delivering it nor giving my money back.
Kindly help.

Regards,
Shweta singh
Ashutosh singh

Hello i’m hafis hakkim. Recently i have purchased a book from amazon india then i paid cash through my debit card on 9th may 2019. Then after i have cancelled the order due to some personal reason. I will give the product details below

Introduction to the theory of statistics
Mood, alexander, graybill, franklin, boes, duane
Paperback
Sold by: cloudtail india
Order #[protected]

I have paid rs636 for the product. I have been contacting you so may times. And i have called amazon customer care support. And they told me that the issue will be solved by 17th may. But issue haven’t solved. And they given me a reference number for further enquiries for bank. And after contacting you i’m not getting any follow back by canara bank. So please solve my issue.

Thanking you

Hafis hakkim

I didn't get a product but it is showing delivered in my account. There should have given two items in a box but only a single product i got. After complaining about the issue they refuse to refund me back.
They have given the same tracking id to two product and delivered in the same box. I only got the sinlge item. After complaining about this issue with amazon they didn't give me any prove about their investigation and also said that from their side the item gets delivered now they can't do further inquiry. I didn't even sign anywhere or given otp to them how can they marked an undelivered item to deliver.

I was enquiring about ons of refunds which i have not recieved from amazon yet for some reason may be. I was seeking help about what should i do and o e customer care executive mr. Jhon britto was so rude and talking to me like i was his maid and did some mistake...
If this is the way ur executive treat consumers... Then i need to think of other option of online shipping as u know there are piles of other sites which will give me satisfaction and importance both like myntra... And quality as well... U need to teach these foreign # how to talk to ladies specifically in india..
Thank you

Bankscanara bank charge dispute amazon
Canara bank — charge dispute amazon

Dear sir

My account no[[protected] ]

I purchased a product on amazon on 24th of april using my canara bank debit card same was not received and i asked then for refund. As per their confirmation refund was initiated on 15th of this month maximum time frame was 5 days. Still it was not reflected in my account. They had provided the refund reference number as 75503729131029440827441. I had contacted your customer service number they is no proper response hence i mail you. Please check and confirm the status if your response was worst in mail too i'm going to file in banking.

I ordered two of the toilet roll holder. They delivered only one. I sent a message to the vendor and there was no reply. I left a review and they called me immediately and made me withdraw the review promising a delivery of the second product with in few days. But it’s been a week and they haven’t even dispatched the product yet. I requested for a return and replacement for the order. No response from amazon and couldn’t get hold of customer service.
Now i ended up with paying the cost of two toilet roll holder for one. When i wanted to leave a review they didn't want to post.
Untrustworthy and pathetic customer service.

One item had purchased from amazon india on 22.4.19- (Ie) 1 year ew pro+plan - air cooler, i had returned back that on 23.4.18. The amount is rs.349.in the amzon company they told that the amount was transacted to me, but till now it was not credited. They had given reference no:[protected] for a/cno.[protected]. Kindly refund the amount for me.. Thank you..

I have issue from amazon india regarding return because i purchased some product from amazon and on 14 april 2019 i raised a request regarding returning and waited some time but no one came to take then i called in amazon customer care for the same and from amazon customer someone told me to wait 48 hours, i waited but same thing happened then i raised a complaint to jeff to get resolution and from jeff team, shiva is handling my issue and he told me that allow some time to resolve this issue. Again i waited buy on 16 may 2019 he has denial to help me because he says that i am raising request to pick up cancellation and i refused to return the item but still i have been waiting to return. On 16 may 2019 shiva told me that without return, my refund can not be possible, i agree with that and he also told me that either he can arrange new pick up to return or i can return this from my end, i wrote a mail for the same and i told him that if pick up is possible then arrange, otherwise provide me self return option but 2 days has completed, he is not responding to me. This is no way to handle to customer to resolve their concern. I am using amazon since 2016 and there is a number of order which i took and i have not returned any single product before these. I am losing my experience and i need resolution because the amount value for all product is rs.4875 and i can leave this for this cheap products. Kindly help me and take necessary action against the amazon and shiva

I have mentioned details below side with order number and product name

Order no:[protected]Pepe jeans boy's striped regular fit shirt (Pb301553_green_16)

Order no:[protected]Bourge men's loire-18 navy and sky running shoes-7 uk/india (41 eu) (Loire-18-navy-07)

Order no:[protected]Pepe jeans boy's slim fit jeans (Pb201417q03_deep blue_16)

Order no:[protected] (612 league boys' straight regular fit jeans (Ils00s110098e_blue_13-14yrs)

Order no:[protected]Us polo assn. Boys' shirt (Uksh5941_medium blue_el fs)

Order no:[protected]Pepe jeans boys' slim jeans (Pb201347wa0_black_14)

I ordered a beetel f2n (Dual sim) (Fixed phone) from my amazon account by paying rs. 2167.00 through net banking on 1st may 2019. On 4th may 2019, i got an email from amazon that the product has been delivered, which actually i have not received till date. Since 4th may 2019, i contacted amazon customer care several times regarding this issue. Every time they assured that the investigation is going on and told you can call after 16th may 2019. Today, on 17th may 2019, when i contacted to the amazon customer care, they refused to take any action. They replied that i have received the product according to their investigation team, which i have not received till today. Also, they refused to give any evidence of receive of the product.
Is there any system by amazon which assures the product is delivered to the right person or not? They should have a strict system by which the product should be delivered to right person.
I, hereby, complain that i have not received the product till today and claim the amount should be refunded immediately or the product should be re booked to me.

I have ordered something on cash on delivery today and the account got locked. I tried to deliver the product to my home address. Please unlock my a/c and get the product delivered to my home address as soon as possible. My home address is:-siddhartha mahanta
Sandail
Daffodil, mirza
Sanpara, assam 781125
India
Email - [protected]@gmail.com
Phone number: [protected]/[protected]

I ordered 2 buddha paintings however o received only 1 packet and that too it was empty. I complained about this however till date there is. No resolution provided. Neither i received refund nor the paintings. I am highly disappointed and i am going to take this consumer forum now because i don't see anything being done on this case. Pls see all the calls recordings and the way this has been handled.

Nokia 6.1 (Blue-gold, 4gb ram, 64gb storage) ordered on 8th may'19.
As per schedule they promised on 15th, not given on 15th.
Courier guy called at 6pm on 15th and said the mobile will deliver on 16th.
But i received the mail saying that as per my request delivery rescheduled to 17th.

However i received the parcel on 16th, while verifying the mobile, touch screen not working. For checking i need to call the call centre and for pick up and replacement it may take another few days. I badly need mobile, i can't wait for all these procedures. Please try to provide the replacement asap or cancell this order and refund back asap.

I was shifted to this new place very recently so i requested the delivery boy to talk to my husband regarding the address details... He spoke me to very rudely and gave me all sorts of replies...
Finally i requested him to talk to my husband by taking some time and he reached home on my husbands instructions... He could not press the calling bell and in return he asked me if the calling bell is working (Sarcastically) and spoke to me as if he was giving me order for free..
He gave me cheap look as if i am someone dependent on him for a living..
This is not my first order in amazon...
I have ordered many items previously in different places and never faced this problem..
The delivery boys phone number is
[protected]