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Amazon India Complaints & Reviews

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Last updated May 20, 2024
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Amazon India reviews & complaints page 444

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I ordered a book written by ruskin bond "captain
Young's ghost: ghostly tales from the indian hills" with amazon.in
Order #[protected] priced rs.185. The seller amazing books
Didn't deliver than on 30th march which was the due date & when i
Asked about delivery they cancelled my order. Next day i received
Refund of only rs.19 on amazon wallet but the rest of rs.166 was not
Added to my bank...
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Utpal Dhal
from Mumbai, Maharashtra
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refund is not credited to my account

Address:KALINDI, LAKE TOWN, Kolkata, West Bengal, 700074

My refund of rs.399.00 has been processed successfully on 22.03.2019 by amazon. The amount should reflect in my account by 28.03.2019. The authorization code the transaction is 231417 and transaction id is 74332749083908175959840.
I already talked with your customers service she told me it's take time of maximum 14 days but till it is not created....
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R
rtimchen
from Dhekiajuli, Assam
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poor product and poor customer service

Address:Amazon.in, 797112

Sir / madam,
I ordered a product on 14 march 2019, with order no[protected]. Now, honestly today is 12th of april. Its been a month still i havent got my product. I waited patiently for over a month now please help me with the product if it dont get delivered to me then, please give me the money back.
Last time i did a complaint about a product from amazon yet to my horror not even a message neither calls were attempted...
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Ankitm143
from Mumbai, Maharashtra
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regarding refund not credited to my account

Address:Ramgad nagar goshala road mulund west, 400080

Hiii i am ankit mohite
Maine amazon se 28th march ko product purchased kiya tha woh seller ke end se amazon ne cancelled kiya nd 2ndth april ko mera refund processed hua. Mene customer care ko call kiya customer klcare me bataya aap nishchint rahite aapka paisa aapke account me 101% aajayega jo card se aapne payment kiya hai us account me. Aaj me call krke puch to bataya li aapka refund aapke bank account me aaya hai me 2 bar bank...
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B
BALAKRISHNAN KUMAR
from Mumbai, Maharashtra
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payment -refund not received

Sir,
I haven't received refund for my order no[protected] from amazon..
But amazon has already processed the successfully refund on 01/04/2019. And provided me with refund reference number is[protected] and amount sum of ₹12990 is not yet received..in my Indian bank account no [protected] to date.
And Indian bank home branch does not helped me for refund/ or not filed a charge dispute form. Pls help and solve this...
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R
Rini94
from Chennai, Tamil Nadu
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amazon is not processing refund

Hello,

I ordered a back brace posture corrector (Order ID:[protected], and instead received a faulty cheap product of wrong size not matching the description given on the website, and costing 4 times more than the actual price of the product I received.

Contacted Amazon, they told me to contact the seller. Seller said he won't process refund even though the product was defected, not matching the description...
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V
Vijayt7917
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

amazon pay not refunding my amount in original payment mode

Address:Ahmedabad, Gujarat

Hello Sir,

I have added 4520 Rs. in my amazon pay on 18th Feb 2019 For bill payment, but due to technical issues my payment was not done. and added amount is unused, I have raised 4 time queries for refund my amount in my original payment mode.but all the time they had decline for refund and says according to RBI Guideline amazon not transferring that amount. I have asked for close my amazon account and refund that amount...
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S
sunilmatti
from Delhi, Delhi
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my refund not received

Address:705-C, Ward no 3, Mehrauli, same as above, New Delhi, Delhi, 110030

Dear sir,

We have received of the following details against my refund from amazon india.

Our refund of rs.3050.00 has been processed successfully initiated on[protected]. The amount should reflect in your account by[protected].

The authorization code (Refund reference number) for the transaction is[protected]. But still we don't have received our refund.

We have complained to amazon...
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R
ruchi0523
from Nagpur, Maharashtra
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concern - order no: 404-8292961-0063561

Address:New Delhi, Delhi, 110089

Writing with the reference to the order no:[protected]Awb[protected] dated 1st april 2019.
This order was placed from the id - ani. [protected]@gmail.com
I am highly thwarted with my recent purchase from amazon prime account wherein i’ve placed an order of a mobile phone of xiaomi redmi 6 (Black 3 gb ram, 32 gb rom).
The shipment delivery was scheduled on 5 april, however post receiving the order; it...
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R
Rahil Saini XoXo
from Mumbai, Maharashtra
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for charge dispute "refund not processed"

Address:486001

To,
The chief branch manager
State bank of india
Main branch

Subject: charge dispute "refund never processed"

Dear sir

A refund of 1099 rupees was successfully processed on 2/04/2019 to my account by amazon. This amount should have been credited to my sbi account by now, but i have not received the refund till now.

I have called the state bank of india customer...
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S
smalhotra1925
from Nagpur, Maharashtra
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tatasky connection

Address:359-A Ram Nagar Extension Delhi-110051, 110051

Order number :[protected]

Bought tata sky from amazon.in on 19th mar 2019. Facing issue getting warranty on that product as no invoice was provided with the serial number of set top box.

Trouble ticket raised with amazon.in on 26th march & 3rd april 2019 but still no proper invoice was provided.

Tatasky confirmed no warranty as that is grey market product...
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Address:New Delhi, Delhi, 110014

I've ordered a phone, oneplus 6, a while ago the day it arrived i noticed the volume rocker key was harder than usual to slide. I received the replacement which again had the same issue.
When i reported this for second time to amazon, the executive told me that it seems since the phone is new it will loosen up with time. Ever since i've called amazon multiple times, even sent emails but all in vain. No help whatsoever.
I'm being...
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pssona
from Mumbai, Maharashtra
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my refund status

Address:basant vihar Colony bharatpur, 321001
Website:ki

Hey...

My name is pushpendra singh and my issue is i want to know about my money status

This money is initiated from amazon on 23/03/2019 they ask me this money is credit in your account in 3-4 working days but still i am waiting the money regarding this issue i have already contact to your customer services they ask me wait 24 48 hours but their is no response from your side
After that i will contact...
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hiteshkumarhgt
from Mumbai, Maharashtra
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refund not received

Address:Subash chowk hinganghat maharashtra, Wardha, Maharashtra, 442301
Website:www.amazon.in

Dear sir i had order one item on amazon india dated 28/03/19 and i had paid them by my debit card then the order is cancelled by amazon then amazon had issued refund on 02/04/19 which last date of the refund was 09/04/19 but i had not recived refund till now. I request you sir please help to get my refund. Bank exectives are not responding me and they are saying that we dont get any refund from amazon. So sir please help me....
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vishal ugwekar
from Pune, Maharashtra
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order: 406-3862142-2057911

Address:Sant tukdoji maharaj housing society, dighi road, bhosari, pune 411039, Pune, Maharashtra, 411039

Order #[protected]
please give me my refund rs 459rs. paid by card payment.
i am tired more time call to your call center and internation team. but this team misguide me for bank issue. i contact bank it clear no payment receive 459 rs from bank.

please its total fraud by amazon for the payment.
i want my refund imediate....
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kanisk
from Kichha, Uttarakhand
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my online order not delivered

Address:UCO BANK, Champawat, Uttarakhand, 262523

I have ordered my product"ritu creation women cotton" no[protected] dated 07/march/ 2019 but till date i have contacted many times amazon team via chat and telephonic regarding undeliver of my product and the traking id provided by seller is wrong. Traking id m73366919 which was wrong. My delivery pin is 262501. I also done a-z claim for refund, but my claim rejected without any proof. The amazon team replied me we understand your...
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vikrambansiwal
from Delhi, Delhi
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received the damaged product from amazon

Address:Jaipur, Rajasthan, 302039

I have ordered a product (Samsung head phone) from your amazon app but i have received (09/04/2019) a damaged product from your side. When i am going for returning this product its showing customer care contact no of samsung. As you are having 10 days return policy but still you are not returning the product. I have contacted customer care also but they are not supporting.
Its a legal cheating with customers.
Details are as...
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Manish99340
from Pune, Maharashtra
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refund not credited to my account by amazon india

Hi.. I had ordered samsung m30 from amazon on 26th march of 2019 with order id:[protected]
But before product getting delivered to me i made one cancel request and it was accepted by amazon team and my product returned again to amazon. But on 2nd april i got one mail regarding refund that your refund has been initiated to your account but still today also that amout has not been credited to my account. I talked to amazon customer...
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Eva Bajpai
from Delhi, Delhi
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soap received instead of mobile

Address:Hyderabad, Telangana, 500025

I ordered redmi note 7 from amazon website worth rupees 14999/-. The order with order number - order #[protected] was done on 30th march and order received on 3rd april 2019 contained xtra soap instead of redmi phone inside the box.

A complaint was raised against this in amazon and after 5 working days of their investigation process they closed the complaint without asking any details or proofs and decided not to process...
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A
annu429
from Bengaluru, Karnataka
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refurbished asus zenfone 4 selfie battery drain

Mobile battery drain and heating problem... On stand by without network in overnight it goes down 35-40%. Take more than 3.5 hours to charge and not last long for whole day battery discharge in 4-5 hours that means i have to spend more than 7 hours a day to charge mobile.2 time charge need in whole day.
Amazon service is very slow expert will come to check mobile in 10 days after that process will start of return that means entire...
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