Amazon India Complaints & Reviews

I purchased a book on 16th may 2019. I completed bank transaction. But unfortunately no items received till date. I tried many time to contact amazon customer service through email and contact process though provided on shopping website, but nothing happened. There is no record of order history. Please look into the matter and guide what should i do.
Please make my identity private.

20 days back i ordered power bank, its not there as i prefred or i selected, so retrned back your concern person and he checked every thing then after few mins i got message your order succesfully received from shadowfax courier services along with acknowledgement recipt. Then i mail to your cs - [protected]@amazon.in to tel every thing what ia done, then they will telling when courier is recived after that we can refund that amount, but from yesterday onwards you send a fake product or dupliate product, what the hell is talking with me, this is the problem with your company product and and team. I want quick responce from you and refund the amount immeadtly.

I had ordered an ipad case on 24th may 2019 which included a touch pen and a screen guard but when i recieved the package it only included the case and not the screen guard and touch pen...regarding this issue i complained in customer care so they exchanged the case and when i received the new package the screen guard and touch pen was missing again so i contacted the costumer care once again so they told me that they are registering a complaint against the seller and said that she would refund it again and the money will be in my account after 3-5 working days that is too much time for me as when the money will then only i can order it again and then it will be alright or not there is no guarantee and this so frustrating waiting for the case...
The product name on amazon:segolike smart case for new ipad 9.7 inch.
Tracking id:[protected]
Order id:[protected]
I request you to help me and get the missing items without returning the case...

Amezon ki tarf se mere account me 410 Rs. 24 january 2019 ko credit kiya gya that lekin ye amount above take mere account me credit nahi hua.
Amezon ki tarf we mujhe refund reference number mila that Jo hai[][protected]

Mai chahta hu ki aap charge dispute file kare. Mera account no. hai[[protected] Name Mamta kumari
Mera amount jald se jald WAPS Marne me merit help kare.

There was a refund done by amazon on 13th may and 19th may 2019 which was supose to be credited in my bank account by 17th may n 23rd may 2019. The refund reference no given by is ref.[protected] this reference no is for both the refunds and amount was 3398 so i contacted the bank on customer care number they was no help been provided by bank for the same issue.
Request u look in the same and revert me with the resulation on priority.
Name Ritesh Jain
A/C no [protected]
Barnch Bhiwandi
State Maharashtra
Contact number [protected]/[protected]
Email id [protected]@gmail.com

My name is Mohd Sufiyan email id is [protected]@gmail.com which is registered with amazon.in. My amazon.in account is locked from some days. Reason is that i placed a order on amazon by mistake i fill wrong credit card no after please order i relies that i fill anything wrong i imidately cancelled that order.
After one day i see my account is locked. I try to contact customer care but they tell they can't help me only investigate team unlock my account. I sent mail on [protected]@amazon.in, [protected]@amazon.in ans [protected]@amazon.in but they not listening anything they send me mail that [ your order can't be delivered please fax your credit card details with billing address ] but that credit card no i filled is wrong
I have also provide all the details to amazon.in by mail and fax but still my account is locked

My order id is[protected] for sony braiva 123.2cm full hd led smart android tv. I have ordered on 12th may-2019. I have paid full amount online wyhile booking itself. At the time of booking it showed that the delivery date will be inbetween 17-22 may-2019. Still i didn't received my ordrer. And there is no information from the seller regarding delivery of product. When i booked a call back from amazon they are saying that sorry forthe deley and will take strict action on seller and requesting me to give 48 hours time to resolve the issue. But the same thing was happend on 24th may-2019 discussions with amazon executive. So now i dont have any patiency to wait for the order because i cann't bear my mental tentions. With this bad experience and cheeting with customers by amazon i have decided to go to consumer court. Then court will take an appropriate action against these kind of online issues with amazon company. The link provided in an attachment regarding a-z guarentee ccalim not able to open it.

I have ordered neti pot but received ramdev acupuncture tool instead. I have told the delivery boy that this is not the thing i have ordered but he isn't agree e take the courier back. So i am sending u the pic of my order. I also paid 1100 rs to the delivery boy. Please replace the order asap as this order is purchased for one of nri relative. Waiting for the response.

With regards

Raman sidhu

I had order a headphone which i had intialized for replacement later i cancelled the replacement and opted for refund i returned the product but haven't received the refund since 4 months i think they have took the parcel under replacement and not under refund and i complaint a lot of times to the customer care and everything but no body is responding maybe the dilvery person misplaced the product because i have the confirmation for pick up

Hello i have bought a pair of shoe of puma company for my mothrr from amazon via order no.[protected] amounting rs. 2999/- on 14.05.2019 using my amazon account naming navit kumar, but after using them just for 3 4 days, they are causing excessive pain in sole, ankle, toes of my mother. His toes have been swollen also due to this uncomfortable item. The price of this is too much still the quality is extremely poor therefore, it is requested to kindly look into the matter or either return my money or replace it with another comfortable shoe.

Regards
Varsha singh
[protected]

I deepshika dutta ordered a quick heal total security software (Antivirus) on 23 may 2019, order number is[protected] and it was delivered on 26th may 2019. When i received and opened the package in front of your delivery agent mr. Sayyed (Mob no. - [protected]), i found that the box was empty, there was no cd/dvd. The cost of the software is ₹2200 which was paid by debit card via online. Kindly do the needful at your end and the amount be refund on my account as soon as possible. My registered mobile number is [protected] and registered email id is '[protected]@gmail.com'.
Regarding this already spoken to mr. Prateek of amazon customer service and assured me to solve by 29th may 2019. Kindly take an action before 2nd june 2019 as i am going out of station.
Thank you
Deepshika dutta

This is regarding order no.[protected].
I ordered a wall clock on 3rd may. The glass was completely broken. Then i requested for exchange. That too came broken. And the delivery guy was aware of it. And i rejected the parcel.
The first clock wasn't taken back. And i wasn't refunded of the defective product.
Its been more than 3 weeks since i rejected the exchange piece (As it was broken too).
Please take back the initial wall clock. And refund.

Date 26/05/2019
I'm writing this review after using 10 month of the product. There is no doubt that overall product is good you can buy it. But the problem is my order place on date 16/07/2018 & as per warranty status shows start date 01/06/2018 of this product. Why it is happening only amazone knows. The main things is there is no sl no mention on invoice. I'm continuing rises issue about that from august 2018 but no one can solved it (Amazon customer service) till today. I have never seen this kind of irresponsibility from amazon as before.

Is there any hope to solve it?

I have ordered redmi 6 pro (Red, 4gb ram, 64gb storage) from amazon.in,
Sold by: appario retail private ltd, worth 9999 rupees. The item was ordered on 19th may 2019. The item was delivered on 22 may 2019, as shown on web page. But, i did not receive the ordered item though it is showing delivered.
Number of delivery boy was also not given to customer to track back.
I contacted customer care several times to resolve the issues, but could not get right response.
I need my placed order or money back.

Thank you
Reema chaudhary
Phone number: [protected]

Hai.. I ordered mamy poko pants and stayfree pad for 504 rs.. I pay through my credit card and my amazon pay balance of 50 rs. Unfortunately i cancelled my order because of incorrect size of diaper.. Amazon initiated refund amount. 50 rs of amazon pay balance amount is credited but remaining amount of 454 rs not credited to my bank. I asked so many times they said simply it takes 4 business days to refund.. 5 days gone still now no refund.. The authorization code (Refund reference number) for the transaction is 932710 given by amazon. Kindly sort it out. Worst experience with amazon. Her after i wont do online transaction in amazon.

My account no[protected]

I purchased a product on amazon on 14th of this month using my canara bank debit card same was not received by amazon and i asked then for refund of rupees 389. As per their confirmation refund was initiated on 16 th of this month maximum time frame was 5 days. Still it was not reflected in my account. They had provided the transaction id as.867290. I had contacted your customer service number they is no proper response hence i mail you. Please check and confirm the status if your response was worst in mail too i'm going to file in banking ombudsman.

I have purchased iphone charging cable but its not working. Product is still in warranty. I want refund or replacement
Amount - 200

Tax invoice/bill of supply/cash memo
(Original for recipient)
*asspl-amazon seller services pvt. Ltd., aripl-amazon retail india pvt. Ltd. (Only where amazon retail india pvt. Ltd. Fulfillment center is co-located)
Customers desirous of availing input gst credit are requested to create a business account and purchase on amazon.in/business from business eligible offers
Please note that this invoice is not a demand for payment
Page 1 of 1
For sunrise trading:
Authorized signatory
Order number:[protected] invoice number : in-5353
Order date: 06.03.2019 invoice details : dl[protected]
Invoice date : 06.03.2019
Sl.
No description unit
Price qty net
Amount
Tax
Rate
Tax
Type
Tax
Amount
Total
Amount
1 humble usb 2.0 a charge & sync fast charging cable compatible for
Iphone, ipad, and ipod charge & sync (3 months warranty) |
B07l9v5q6x (Hbl00010_wt)
₹97.46 1 ₹97.46 18% igst ₹17.54 ₹115.00
Shipping charges ₹42.37 ₹42.37 18% igst ₹7.63 ₹50.00
Total: ₹25.17 ₹165.00
Amount in words:
One hundred and sixty-five only
Sold by :
Sunrise trading
*
Bg-7/66, second floor, paschim vihar
New delhi, delhi, 110063
In
Pan no: adsfs4806m
Gst registration no: 07adsfs4806m1zd
Billing address :
Pramod satardekar
Plot no 15, shri datta pratik banglow,, mane colony, samrat nagar
Kolhapur, maharashtra, 416008
In
Shipping address :
Pramod satardekar
Pratik satardekar
Flat no 514, gangotri apartment, om hill side
Soc., bavdhan
Pune, maharashtra, 411021
In

Order placed
19 may 2019

Order#[protected]

I have done recharge of rs. 29 against recharge your prepaid mobile & get 100 % cashback up to 20!

But after done recharge no cashback received!

I have sent email to costumer service as well but no cashback credited!

Check following email received as follows :

Hello syed,

I understand your concern regarding the cashback for the order #[protected]. I will assist you with my best efforts.

To help you with this, upon checking i see that the cashback will be credited for the eligible customers within 3 working days of recharge.

In this case i kindly request you to wait till the mentioned time and in rare case if you have not received the cashback by then please write back to us so that we will help you further and do the needful.

Your patience and understanding is highly appreciated in this regard.

Thank you for choosing amazon. We look forward to seeing you soon.

We appreciate your feedback. Please use the buttons below to vote about your experience today

Warmest regards,
Rachitha s
Amazon.in

_

But here no cashback already 20 days passed, they are harassing all costumers by sending offers to collect & after collecting not providing cashback for that orders, so immediately initiate several severe action on this fraud company & penalize with 50, 000 /-,

Requirement :

Immedaite credit of cashback & additional compensation of rs. 50, 000 /-

For the harassment caused by amazon costumer service & & lead team!

Screenshot of offer received & collected :
https://m.media-amazon.com/images/G/31/img19/AmazonPay/HFC/May/Coupons/HFC_440x4...⇄

Check proof of no cashback credited from order date :

Screenshot attached!

I made this order on 4th may 2019 and was eagerly waiting for the same and made the payment through amazon pa. It said the order got delivered on 5th may but i didnt recieve it niether the delivery guy contact me and they usually do. I have been chasing with customer care but no assistance has been provided just simply saying we cant help. Atleast i need to know who recieved the order, i had paid my money for it. Neither for 1000 rs i would make a wrong story

Ordered number[protected]

Ordered not received but status showing delivered even though i contacted to the courier person he cheated me

I have call the courier person 3 times but he only reply i am coming and in the evening he told me he will come in the morning but not come. Customer care person telling me o ask your wife about this i am at home and continues call the courier person than how my wife received it. I want they show my wife signature