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Amazon India Complaints & Reviews

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Updated: May 11, 2026
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Amazon India reviews & complaints page 469

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H
Hari Mas
Mar 29, 2019
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Address: 79, 1st Main Road, Ferns City, Doddanekundi, Doddanekkundi, Bengaluru, Karnataka, Bangalore, Karnataka, 560037

Sir, i lost my 10000 amount in amazon fake jobs in online which was posted in quikr. And they told to deposit 4990 for salary account and 4990 for mediclaim
They said the amount will be refunded but still now i didn't get job and also i didn't get my amount sir. Please help me sir.
Account number: [protected]
Ifsc code:sbin0017930
Name: abhishek pathak
Amazon India customer support has been notified about the posted complaint.
Mar 29, 2019
Updated by Hari Mas
please help me sir
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    G
    Ganesh Gowtham
    from Bengaluru, Karnataka
    Mar 29, 2019
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    Resolved

    Address: 3-4, Munireddy apartment, 4th b cross bellandur, Bangalore, 560103
    Website: Amazon.in

    Amazon sent me an empty box instead of the item which i've ordered. Upon asking for a replacement or a refund, they are not willing to give any. I've called them thrice and still saying they've sent the item, but i didn't get the item, they just told me to anything but we don't process any refund or replacement
    Order #
    [protected]

    Please help me with this.
    Mar 31, 2019
    Complaint marked as Resolved 
    Amazon had resolved my issue. They processed my refund. Thank you for your support.
    Amazon India customer support has been notified about the posted complaint.
    Mar 29, 2019
    Updated by Ganesh Gowtham
    Simply they are saying that the item is packed and delivered. But they just stuffed some card board sheets inside the box and instead of the item.

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      G
      from Amritsar, Punjab
      Mar 29, 2019
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      Address: Sangrur, Punjab, 148001

      I am purchased some item due to some reasons i was returned the items and delivered successfully. But now when i demand our refund they r not replying properly many of items r amazon fullfilled and all items was successful carried from me. I send many mails to amazon but till the time no refund.
      Pls refund from amazon my all attached items immediately.
      Thanks.
      Gurpreet singh
      [protected]@yahoo.com
      [protected]
      Amazon India customer support has been notified about the posted complaint.
      Apr 01, 2019
      Updated by [email protected]
      Hi sir/madam
      I was purchased some items from amazon.
      Due to some reasons i was returned the items.
      All items pickedup successfully from me in mentioned time and date.
      But till the date no refund from amazon.
      When i demand our refund they r not replying properly.
      I send many mails and phone calls to amazon but till the date no refund.
      Pls refund attached items from amazon as early possible.
      Thanks.
      Gurpreet singh
      [protected]@yahoo.com
      [protected]
      Item descriptions:
      Hammonds flycatcher brown men\’s laptop bag
      Quantity-1
      Order no-
      [protected]
      Pickup tracking id:
      [protected]
      Item descriptions-
      Hammonds flycatcher genuine leather 15.6 inch laptop messenger bag for men office bag travel bag laptop bag messenger bag.
      Quantity-1
      Order no-
      [protected]
      Pickup tracking id:
      [protected]
      Apr 01, 2019
      Updated by [email protected]
      Hi sir/madam
      I was purchased some items from amazon.
      Due to some reasons i was returned the items.
      All items pickedup successfully from me in mentioned time and date.
      But till the date no refund from amazon.
      When i demand our refund they r not replying properly.
      I send many mails and phone calls to amazon but till the date no refund.
      Pls refund attached items from amazon as early possible.
      Thanks.
      Gurpreet singh
      [protected]@yahoo.com
      [protected]

      1-avioni handloom rugs soft fur reversible silver -92x152 cms (3x5 feet) 59% off
      Amount 1449/-
      Order no.
      [protected]

      2-cloth fusion premuim shaggy carpet for living room 3 feet x 5 feet (Grey)
      Amount 1895/-
      Order no.
      [protected]
      Apr 01, 2019
      Updated by [email protected]
      Your complaint is registered with the following details:
      Complaint id : 9992042
      Name : gurpreet singh
      Email : [protected]@yahoo.com
      Mobile :[protected]
      Address : sangrur
      City : sangrur
      State : punjab
      Complaint against : amazon india
      Complaint : hi sir/madam
      I was purchased some items from amazon.
      Due to some reasons i was returned the items.
      All items pickedup successfully from me in mentioned time and date.
      But till the date no refund from amazon.
      When i demand our refund they r not replying properly.
      I send many mails and phone calls to amazon but till the date no refund.
      Pls refund attached items from amazon as early possible.
      Thanks.
      Gurpreet singh
      [protected]@yahoo.com
      [protected]
      1. Boutique living india alpha offbeat smooth & silky touch sateen printed king bedsheet with 2 pillow covers – ornamental, grays pink
      Order-
      [protected]
      Price-1999/-
      2. Boutique living india cotton trendsetter rainforest cool and crisp percale printed bedsheet set with 2 pillow covers - floral, green, king
      Order-
      [protected]
      Price 2565/-
      3. Urban hues d\’decor cotton comfort 150 tc cornsilk bedsheet with pillow covers (Double, silver blue)
      Order-
      [protected]
      Price -1799/-
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        A
        archer rides
        from Delhi, Delhi
        Mar 29, 2019
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        Dear sir/ madam

        1. It is with grave concern i've to intimate that the case for refund of samsung galaxy watch returned by me on 26 feb 19 has still not been executed.

        2. Despite numerous calls and chats and emails the case stands hanging for the reason being intimated off late that the product ordered and returned do not match.

        3. It is ridiculous to know that a reputed ace corporate of the stature of amazon has no system in place to monitor the correctness of the returns from the customers. More so, it sounds so very absurd that a customer who is dealing with you since so many years and had ordered hundreds of products of all ranges has no credibility profile mapping at your end to gauge an insight into the abstract decisions need to be taken by your investigation teams.

        4. To investigate the anomaly and to arrive at such a complex conclusion, i would request you to kindly go through the entire chronological correspondence recordings of mine of every kind, right from telephonic conversations to chats to emails and for god's sake save me from wasting my time almost everyday other than the psychological agony.

        5. Even an amateur can question the very essence of investigations being carried out for more than a month now that why would a customer after the clearance from your technical team will not return the same product which has been ordered and the same day will buy another product which is still continued satisfactorily with him.

        6. Hoping for the good sense to prevail and your masters to look deep into the management before a company of such repute is doomed.

        With warm regards and regrets to use some harsh words in rage
        Amazon India customer support has been notified about the posted complaint.
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          S
          sahupapun8
          from Mumbai, Maharashtra
          Mar 29, 2019
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          Address: 761110

          I am papun sahu, registered mob. No.- [protected] and ordered 2 piece of 9 watt phillips ĺed bulb at r. S.-257/- on 03.01.2019 with order id - #[protected] and transaction ref. No.[protected] paid by rupay debit card xxxx5032. The seller delivered me two duplicate bulbs i. E. Croma company and another inactive phillips used bulb. I have replaced by delhivery courrier but i have not received two bulbs yet. I want a refund for this failed and cheated order by delivered dealer.
          Amazon India customer support has been notified about the posted complaint.
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            S
            Suresh babu Gudapati
            Mar 28, 2019
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            Address: Guntur, Guntur, Andhra Pradesh, 522212

            Dear sir
            I have purchased samsung galaxy m20 through amazon after two days of receiving mobile is not working properly & also phone hanging. I am trying to return the order but the amazon technician's are not providing services i have losed money by the amazon with mobile.
            Please take action and to repeat this problem to any customer. They delivered fake product that's why they are not providing services. Still my touch is not working
            Amazon India customer support has been notified about the posted complaint.
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              V
              Vishal Ramkabir
              Mar 28, 2019
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              I ordered shoes in amazon india shopping online shopping. And i return back item to amazon as per tat and it refund initiated on 23 feb 2019. But refund amount not reflect in my account. Since i was chasing last month pls help us for this issue and refund amount credited
              Pls find the reference no provided by amazon after refund initiated[protected]
              Amazon India customer support has been notified about the posted complaint.
              Apr 17, 2019
              Updated by Vishal Ramkabir
              Amazon India notice that complaint but not resolved yet
              Kindly lies with customers and resolve the complaint
              Apr 17, 2019
              Updated by Vishal Ramkabir
              How much time u have been resolved complaint I already filled charge dispute form but not get the refund amount
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                J
                Junaid Baghdadi
                from Hyderabad, Telangana
                Mar 28, 2019
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                Address: Golden heights colony upperpally, Rangareddy, Andhra Pradesh, 500048

                Dear sir/ madam,

                I saw employee requirement advertisement in olx. I applied supervisor post and i was sent soft copy of resume, photo, i'd proof, educational and experience documents, on 28th may 2018. I got a confirmation letter and one resource processing form amazon jobs from message and mail. I filled that form and replied that ([protected]@hramazoncare.com) mail. One person called you deposit rs. 1550 for uniform.

                I don't pay the money
                I dont weather it's original or not .
                my mail id [protected]@gmail.com
                Amazon India customer support has been notified about the posted complaint.
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                  S
                  Silvia14
                  from Hyderabad, Telangana
                  Mar 28, 2019
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                  Address: Ramkrishna Lane, Near JPC Club, Joynagar, Battala, West Tripura, Tripura, 799001

                  I have returned my products for order id[protected] which has 3 items. I got the information from amazon that 2 products
                  1. M&d 3/4 sleeve beautiful embroidered pure cotton knee long kurti for women, they have received an empty box and
                  2. Alc creation women's a-line kurta (Alc2099-xl_multi-coloured_x-large) they have received a different product.
                  But i have sent the original products and why will someone send other product!! Kindly help me with this.
                  Amazon India customer support has been notified about the posted complaint.
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                    K
                    kamalvidin
                    from Kakinada, Andhra Pradesh
                    Mar 28, 2019
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                    Address: Mallikarjunapet near vasantharayapuram, Guntur, Andhra Pradesh, 522002

                    I had made a purchase on march 23rd 2019.On 28th march i had got a message your order will be delivered on today.but after some time i had checked my order status that your order is refused at delivery address.But no amazon delivery boy has came there and even not called me how can they cancel the delivery without proper guideness...worst service...
                    Amazon India customer support has been notified about the posted complaint.
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                      G
                      Govind Sharma23424
                      from Delhi, Delhi
                      Mar 28, 2019
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                      Address: B41 gali no 13 gupta enclave vikas nagar new delhi 110059, New Delhi, Delhi, 110059

                      Amazon firstly behave like seller's are god for them but after opening account they never reply to the emails sometimes. They hold my account without any reasons. I emailed amazon 10 to 15 times but they did'nt reply my mail yet. When i call customer care they cut my call.

                      Mob :- [protected]
                      Email :- mr. [protected]@gmail.com
                      Amazon India customer support has been notified about the posted complaint.
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                        B
                        Bikash Verma
                        Mar 28, 2019
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                        Address: Gzsccet bathinda, Bathinda, Punjab, 151001
                        Website: Amazon application

                        Sir,
                        I have a complain regarding my oredered item (Optimum nutrition on serious mass weightgainer powder-6lbs) having price 2884rs
                        Which is ordered in address (Hostel no.4, giani zail singh campus college, bathinda, punjab, 151001, at date of[protected], with my order no.[protected], and i received this parcel at date of[protected], and i got two packets of tata salt, and a news paper at place of my order and regarding this i complain at amazon india and they are denying about the falt which is happend because of amazon so i want to complain here for my solution and to get back my whole order amount, for this please take action against amazon and give me solution as soon as possible for this i will be very thankfull to you.
                        Amazon India customer support has been notified about the posted complaint.
                        I had self shipped product as per amazon request but after product god delivered to amazon warehouse still date there is no refund plz help
                        i have mailed Proof of delivered and courier receipt as per amazon request

                        First flight tracking id M991B8738530

                        Order #[protected]
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                          M
                          Mariappan v
                          from Valparai, Tamil Nadu
                          Mar 28, 2019
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                          Dear sir,
                          I regret to note that i have ordered a book guitar for beginners a complete guide step by step guide to learning guitar kindle edition on 26.02.2019 and
                          An amount of rs.240.72 was paid by internet banking of /state bank of india on the day itself. But i have not so far received the captioned book. I request you to kindly look into the matter and arrange to send the book at your earliest convenience.
                          Amazon India customer support has been notified about the posted complaint.
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                            H
                            harish17
                            from Delhi, Delhi
                            Mar 28, 2019
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                            I have ordered a bluetooth headset from amazon india on 11 march 2019. I was out of town at that time so one of my colleague has received my parcel on 18 march 2019. When i came back and opened my parcel there is nothing in the earphone box except then earphone buds. So i called amazon customer care but they have refused to take return saying that we have only 10 days return policy. If someone was out from 10 days and came back after 10 days and then check there is nothing in his amazon box means he/she will not get any resolution.
                            Regarding packing: outside packing was fine but bluetooth box was tempered. I called there customer support but they refused take return my package. What i got inside my bluetooth headset box was just earbuds. I got this box which seems like that it was already opened by someone earlier. Please look into this urgently.
                            Amazon India customer support has been notified about the posted complaint.
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                              N
                              Nom Jimmy
                              from Gurgaon, Haryana
                              Mar 28, 2019
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                              Address: Khirki Village, House No - 47, 3rd Floor, New Delhi, Delhi, 110017

                              I have been using amazon for long time but never got my order on time or either they never delivery on the correct address not even give a call before delivering the orders so what’s the use of giving contact number and address if they can’t delivery on the proper place and contact the person, they just send a message that can’t find address or
                              No one was available that’s the lame story given by courier guy. Hope you can solve my problem and i can still be with amazon. Thanks
                              Amazon India customer support has been notified about the posted complaint.
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                                M
                                Mrinmoy Pramanik
                                from Mumbai, Maharashtra
                                Mar 27, 2019
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                                Address: Will. - Bamanpukur, P.O. - sree Mayapur, P.S.- Nabadwip, Dist- Nadia, West Bengal,, Nadia, West Bengal, 741313

                                Dear sir/madem
                                On 23/02/2019 i was placed an order to a seller of amazon for luminous zelio 1100 inverter with rc18000 150 ah tubular battery, being order id no.[protected] and the delivery date of this product was fixed between 11/03/2019 to 14/03/2019, but the date was failed and extended to 21/03/2019 but when till the last date the seller failed to delivered then i filed a complaint / claim to the amazon authority and now they issued a refund of my purchase mony without any intimation to me. I never prayed for refund of my purchase money. Each and every occasion i prayed for delivery of my said product and till now my demand is 'delivery' not 'refund'. Because there was no fault on my part i was paid the total consideration money rs. 12099/- of this product at the time of date of purchase on 23/03/2019, and till now i am waiting for delivery.
                                Hence, it is prayed that, please take necessary action against the amazon authority.
                                Amazon India customer support has been notified about the posted complaint.
                                Mar 29, 2019
                                Updated by Mrinmoy Pramanik
                                They don't take any steps to deliver the product till now.
                                I have ordered intern guitar then. I refunded it to amazon pay it told to transfer it to bank since 3 months they are telling its not coming even i entered correct details plzz help i am porr its cost 1990
                                Chinmay Salimath's reply, Mar 23, 2019
                                My refund is not done since 3 months.. I added my bank details correctly.. This is 7th time. Till now also they are not refunding i very poor plzz help.. 1990 rupees if i call they will tell again to add account plzz help
                                Actually i have not placed any return request, However following order ID picked up from my location without refund. attached pickup sheet for order picked up without request.

                                [protected]
                                Order date[protected]
                                Delivery date[protected]
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                                  A
                                  Anshsetia123
                                  from Patna, Bihar
                                  Mar 27, 2019
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                                  Address: India, Sirsa, Haryana, 125055

                                  I was order a guitar firsty amazone send me another guitar i was ordered a 14500 rupees of guitar thet send me 9500 rupees of guitar and then i replace it i orderd a guitar on 2nd march today there is 27th march but m guitar doesn't came i have show and that show is not possible without guitar its rupees of 15000
                                  They doing fraud with all peoples they doing tymwaste of peoples
                                  I do mistake by ordering in amazone
                                  Amazon India customer support has been notified about the posted complaint.
                                  This has heppened with me recently and they have refunded my money to the bank but the bank cx service officer sadi that there is no such service available
                                  But i want my money because they are disputing my charge
                                  Amazon
                                  Refund reference no :-
                                  607460 :- 139.00Rs
                                  Regards
                                  Sameer
                                  I have a bill on my account for $12.99 on 2/22/19
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                                    H
                                    Hema Balan
                                    from Mumbai, Maharashtra
                                    Mar 26, 2019
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                                    Address: 31,Main road,Dalmiapuram Near dalmia school.Swami sri iyangar bakery.

                                    I orderd music keyboard in 19th march. The delivery boy is call me that time netwok problem. I call that delivery boy he answers me i am in travel tommorow i deliverd your order sir. But today he did not deliver the order. I call him but he did not take my call. Today evening i call in another number he take my call he answer today i am not healthy. I questioned them tommorow u deliverd my order. He is answer i tell later. So tommorow deliverd my order.
                                    Amazon India customer support has been notified about the posted complaint.
                                    आपका cervice provider persone दिये हूये Address पर cervice provide नही करता और कॉल करने पर ठिक से बात भी नही करता इस लिये हम आपके प्रॉडक्ट खरिदना नही चाहते.
                                    I want my refund as soon as possible as i had order for tshierts which are completely not worth for and WHICH CAME WITHOUT THE MRP TAGS and now they are asking for tags WHILE REFUNDING
                                    I have been charged $12.99 from February 23, 2018 to February 25 2019
                                    I did not authorize these charges, and it is saying for purchase, I have nothing
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                                      GautamNag
                                      from Gurgaon, Haryana
                                      Mar 26, 2019
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                                      Address: WZ 48, PLOT 86, VISHNU GARDEN, SECOND FLOOR, New Delhi, Delhi, 110018

                                      I was not able to use my amazon pay balance of rs. 509.
                                      Kyc documents already uploaded and approved in the account settings.
                                      According to customer service i connected on chats they have many opinions and the same solution which is 24-48 hours.

                                      Its been more than a month since the issue i am facing.
                                      I have attached the screenshots:
                                      1. Amazon1: which shows the balance.
                                      2. Amazon2: which shows the kyc documents in amazon pay account.

                                      And error 'your amazon pay balance is temporarily locked, please connect with customer service'

                                      1. First they said it is because of kyc.
                                      2. You have same debit card linked and saved with two different amazon accounts.
                                      3. Your mobile number is not linked. (I tried to explain that i am using my amazon account with my mobile number as login id and its linked everywhere, they agent left the chat without any update)
                                      Amazon India customer support has been notified about the posted complaint.
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                                        F
                                        Faiz Wani
                                        Mar 26, 2019
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                                        I ordered a new redmi note 6 pro 4 gb on 18 mar 19. It got delivered on 25 mar 19. I was shocked to see the detergent cake instead of mobile. I called amazon customer service they replied that they will take 5 days to investigate it. And also said don't call in between. They are not helping me out. They are simply giving excuses that they are on job. They are transferring calls to other investigating branch which is also unable to solve the issue. Please do needful.
                                        Amazon India customer support has been notified about the posted complaint.
                                        Purchased an Amazon Fire Tv Stick under the order id order: #[protected]. The product has been returned still the refund is pending. On top of that Amazon has closed my account.

                                        Pls help in getting my rightful money back.
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