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Amazon India Complaints & Reviews

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Updated: May 11, 2026
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Amazon India reviews & complaints page 471

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R
raghava babu
from Bengaluru, Karnataka
Mar 22, 2019
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Address: FLAT NO.G05 HEMADURGA SIGNATURE APPARTMENT 1ST LINE RAVINDRA NAGAR PATTABHIPURAM GUNTUR ANDHRA PREDESH, Guntur, Andhra Pradesh, 522006

I have purchased "rayale hi design foldable mosquito net flexible for double bed, king size bed, queen size bed with 2 window zip door (Blue). The same was received on 10.03.2019. Since the above item is not correct size and not with the required feature and hence, the same was returned vide pickup id no.[protected]. As online return center, the item has to be pickup between 07.00 to 13.00 hours of 11th march 2019.

Even after laps os 12 days, the above said item was not pickup till and not refunded the paid amount.in the mean while i have booked another model in amazon and received as required.
Amazon India customer support has been notified about the posted complaint.
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    D
    Drjaykay
    from Ernakulam, Kerala
    Mar 22, 2019
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    Resolved

    Address: Health bazar.sv road, Dahisar East Mumbai, Mumbai City, Maharashtra, 695004

    As per order no[protected]Order dt[protected] i had ordered for respro auto star cpap and i had paid rs 30689 through federal bank pattom debit card. Order was delivered but the machine was different. So it was returned through amazon agent on[protected]Tracking no[protected]. On[protected] i received another machine (Vide order no[protected]ord date[protected]. But that was also not the machine i ordered for. So i returned it with machine through amazon agent vide tracking no[protected] and requested for refund. I wrote to health bazar who supplied the machine twice but no reply. Hence i am forced to raise this complaint against amazon to get my refund of rs 30689 at the earliest period to avoid further complications
    Apr 4, 2019
    Complaint marked as Resolved 
    No refund of money by Amazon.in even after registering complaint
    Amazon India customer support has been notified about the posted complaint.
    Mar 23, 2019
    Updated by Drjaykay
    Pl update my complaint
    Mar 25, 2019
    Updated by Drjaykay
    Pl update
    Mar 28, 2019
    Updated by Drjaykay
    Pl update, so far no reply
    Mar 31, 2019
    Updated by Drjaykay
    Not yet received refund
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      V
      Vidhukatdare
      from Himatnagar, Gujarat
      Mar 22, 2019
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      Hello, i purchased sandisck's 32gb memory card when i delivered it and made use of it, i lost my all data so, i contacted sandisk's customer corner they asked me some specific things like unique id of memory card etc. I provide all details and after checked out all these they inform me that memory card (Which i ordered from amazon india, i mean amazon.com) is fake or duplicate. So contact with amazon, so when i contacted them regarding this fake product they assured of prevention of my money, they told me that we will give you money back or original memory card. So they asked me to share photos and sandisk's mail, so i mailed them and share all details which includes memory card's photos, its cover photo and order number photo, sandisk's mail photo also. After that they send me mail in which they write that procedure is ongoing and it may finish in 5 to 7 business days. So after 5/7 days no action is visible to me through any way so i contacted them today again and they told me suddenly that we cant do anything about this because of our return policy, if you have complaint within period of returnable we can do something for you. So i told them its fake product your policy cant imply on fake product its nothing to do between fake product and policy bcoz from your platform somebody doing illegal things, instead of taking action against it, you looting only consumer. And i said them that who makes this type of fake products they have sense atleast that if consumer complaints within returnable period, they may be caught and they cant make profit so ofcourse illegal fake producers make sure that fake product is made in such a way that it creates problem after somedays. So they and amazon both can escape from responsibility and they both can be continue looting customers. I demand to return back my money but they are in denial mode. Now i feel cheated, amazon doing fraud with me. Agar product hi fake he to paisa vapas karna hi hoga na, policy tabhi apply hoti jab product original hoti. So i complaint on this platform hope some action will be taken by you and amazon india have to give back my money. It may be possible that amazon and these all fake production parties work for each other's interest. This is cheating with customers. Please take action very soon
      Here i shared details because photo limit is 2 mb only. On its back cover (Made in taiwan, xy201901 05, mmb32b8t22hzkm-t0/o, xy201901. I have bill also but photo cant upload bcoz of size. Money which i spent on fake product is 374.00rs. I dont know video of bill is uploaded or not but i tried to upload through video.
      Amazon India customer support has been notified about the posted complaint.
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        D
        Divakar778
        from Vellore, Tamil Nadu
        Mar 22, 2019
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        I haven't received my refund from amazon for the order i paid and cancelled on 12/03/19. From amazon end they started refund process on 12/03/19 which i have been got through mail and also said that the amount will credit by 18/03/19.
        No amount has been credited tilll date
        Amazon gave a reference number :[protected]
        They asked me to contact bank with this transaction number but no response from bank customer care.
        I still didn't get my refund. Its been 10 days
        Please do the needful
        Amazon India customer support has been notified about the posted complaint.
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          R
          Raman Deep Singla
          Mar 22, 2019
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          I had returned the order from amazon, but i have not yet received the rupees. I had called amazon costumer care, but they are asking from their side my rufund is complete. They are asking that there is problem from your bank side in giving your money back. They give me my order transiction no.[protected]. Please refund my money as soon.
          My registered mobile no. [protected]
          Amazon India customer support has been notified about the posted complaint.
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            R
            Rajgoswami4198695
            Mar 22, 2019
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            Address: 262308

            1. I, govind kholiya have ordered two pairs of shoe on 12 mar 2019 for rs 798/-. Order no is[protected] dated 12 mar 2019. I have already paid money for the same in advance. But i have received only one pair of shoe, which is not understood. My mob no is [protected] and email id is govind [protected]@gmail.com.

            2. Mob no of delivery boy who delivered only one pair of shoe is [protected]. The delivery boy assured me to deliver remaining pair of shoe on next day. But in spite of elapse of 10 days, i have not yet received remaining pair of shoe so far. The delivery boy has not only mischieved me but also misbehaved on phone with me.

            3.in view of the aforesaid, you are requested to investigate the matter and do the needful action to resolve the matter.
            Amazon India customer support has been notified about the posted complaint.
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              S
              sonal nenawa
              Mar 22, 2019
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              Address: 163 samridhi appartment haldigathi marg pratapnagar jaipur, Jaipur, Rajasthan, 302033

              I ordered oppo f 11 pro on 15 march from amazon i received empty box on 19 march i complained against this delivery with half hour and went to amazon facility within one hour they all assure me i will get refund or replacement and they will investigate matter but after three days without contacting me amazon denied to refund or replacement by saying we are unable to help you and you have to suffer loss. It is 25000 mobile why should i bear loss. It should be their responsibilty to catch the culprit. My order id is[protected]. Please help me which you can
              Amazon India customer support has been notified about the posted complaint.
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                S
                Srinibas pati
                from Angamali, Kerala
                Mar 21, 2019
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                Address: Kamrup Metropolitan, Assam, 781003

                Sir I am manoranjan Sahoo. I ordered a shoes from Amazon on 14.03.2019 order no was[protected].this order is cancelled by the seller on the same days.which amount was 2796.Amazon send me a message after cancell of this order my amount will be refund within 20.03.2019.But after 20.03.2019 my money is not refund by Amazon.when I call to Amazon they told Me that me account is now hold.pls rcheck this and refund my money sir .
                Amazon India customer support has been notified about the posted complaint.
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                  S
                  sirus23
                  from Chennai, Tamil Nadu
                  Mar 21, 2019
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                  Address: 190, Pongaliyur, Veerakerlam,, Vadavalli Near,, Coimbatore, Tamil Nadu, 641007

                  I bought mi a2 phone from amazon website. 1 day i get troubled after rise the complaint. After 10 days i received replacement phone i use only 10 days now the phone was dead. Today spoken to call center regrading this. They not ready to take over the compliant

                  Order #[protected]

                  My mobile no [protected]. [protected]@rediffmail.com
                  +1 videos
                  Amazon India customer support has been notified about the posted complaint.
                  Dear sir,
                  I booked one Classic Mosquito And my order no. Is a[protected] it's show delivered on email and meassge but I have not received this product.please send me detail of product.
                  Thanks
                  Dayaltewari
                  [protected]
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                    N
                    Nikita Bisht
                    from Agra, Uttar Pradesh
                    Mar 21, 2019
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                    I ordered a laptop on 9 mar and it was expected to be delivered on 16 but it arrived early and without any prior notice that it was out for delivery it arrived and the person by blue dart came without swapping machine i told him to return the next day he replied i m quitting i called amazon 2 times blue dart 1 time all assured me that it would be delivered
                    Here i am disappointed as my order is being returned
                    Never using amazon again
                    Amazon India customer support has been notified about the posted complaint.
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                      S
                      Shankar Thiyagarajan
                      from Bengaluru, Karnataka
                      Mar 21, 2019
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                      Hi,
                      I'm facing big trouble, i don't know why seller account is activated.
                      My credit card is got continues debits without my knowledge.
                      1. M-amazon seller servic, p:06, 0000396 (Ref#[protected]*) - inr *, *92.89 - 19/03/2019
                      2. M-amazon seller servic, p:06, 0000396 (Ref#[protected]*) - inr *, *61.91 - 19/02/2019
                      3. M-amazon seller servic, p:04, 0000396 (Ref#[protected]*) - inr *, *31.24 - 19/01/2019
                      4. M-amazon seller servic, p:03, 0000396 (Ref#[protected]*) - inr *, *00.90 - 19/12/2018
                      5. M-amazon seller servic, p:02, 0000396 (Ref#[protected]*) - inr *, *70.88 - 19/11/2018
                      6. M-amazon seller servic, p:01, 0000396 (Ref#[protected]*) - inr *, *41.18 - 19/10/2018
                      7. M-amazon seller servic, p:01, 0000395 (Ref#[protected]*) - inr *, *78.59 - 19/10/2018

                      I want to close my seller account and want to revert my amount back to my bank account.
                      Please help me with that, you can reach me with my mail or phone (+[protected]
                      Amazon India customer support has been notified about the posted complaint.
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                        P
                        PankajSalunke
                        from Pune, Maharashtra
                        Mar 20, 2019
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                        Address: Pune, Maharashtra

                        Hello,
                        I ordered book on amazon india. When I received it today. I was like shocked because price of book that is MRP price showing lower than I paid to amazon. No one can get extra money than MRP price plus they take extra delivery charge from me .. I want to complaint that owner of shop and amazon also..

                        Pankaj salunke
                        AMAZON PRIME
                        03/11/2019
                        $ -13.90
                        Purchase of Goods or Services
                        Collapse Amazon Prime 03/11/2019 details
                        Amazon Prime
                        Amzn.com/bill, Washington

                        Available Balance After Transaction: $ 67.13

                        Card Number: **** **** **** 4328
                        What is this charge for?
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                          H
                          Mar 20, 2019
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                          Sir I bought some books from Amazon
                          through online mode of payment and return one of them and the refund do not came to my payment account .When I call to Amazon customer care number they told me that refund has initiated. But the refunded amount did came to my account .When again I call them, the told me to contact sbi customer service to tell them the reference number for refund amount, but the told me that they can't help me with any reference number.
                          Please solve it sir
                          Amazon India customer support has been notified about the posted complaint.
                          Mar 20, 2019
                          Updated by [email protected]
                          Amazon give me a reference number 211885
                          Mera amazon se refund return aana tha jo ki abhi tak nahi aaya amazon ki taraf se refund return ho chuka hai 10march ko
                          Bank account =[protected]
                          Ifse code =IDIB000A143
                          DHANRAJ AHIRWAR
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                            T
                            Tayyaba Fatma
                            from Mathura, Uttar Pradesh
                            Mar 20, 2019
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                            Address: Zia clinic,Qaderganjroad GANJDUNDWARA, Kanshi Ram Nagar, Uttar Pradesh, 207242
                            Website: www.amazon.in

                            Mujhe aapse ye shikayat karni hai ke maine ek bowl order kiya tha jiska main paisa maine order karte waqt kar diya tha lekin amazon ke delivery boy ne wapas se paise le lia ye fraud hai iski jaanch karni Chahiye Nahi to aage se koi order Karne ke bare mein Nahi sochengey hum, to plz aap iska hal jald se jald nikalein or acche se karyawahi krein taaki aage se Amazon wale koi dhoka na kre
                            Amazon India customer support has been notified about the posted complaint.
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                              @sudhansu
                              from Dhaka, Bihar
                              Mar 20, 2019
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                              Address: Munger, Bihar
                              Website: Amazon India

                              Dear amazon.
                              I had ordered a mobile phone on 8th march worth rs7, 378 and the estimated delivery was 18th march. Prior it was showing that my item is late so, the estimate delivery will be 28 th march.
                              But now, it is showing that my item was delivered on 12th march. How is it possible???
                              My order id[protected]
                              Imei number of mobile - [protected]
                              Please solve my problem and deliver my order. Otherwise, i will go to court for compensation.
                              Thank you
                              Amazon India customer support has been notified about the posted complaint.
                              I am still being charged for shipping charges for the months of 2/12/19 and 3/12/19. My last order was 01/13/19. I did not place any orders since 01/13/19 The original purchase was for Peptiva prodigest and the order was for two. The cost for each was $34.99. Please drop my credit card charges since I will not order any more. Thank you.
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                                M
                                Mar 20, 2019
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                                Address: Mumbai City, Maharashtra, 212401

                                Dear
                                Respected sir
                                My name is mathura prasad
                                I am handicap person
                                Kindly help me

                                I had ordered samsung galaxy j8 from amazon.in the product is not good phones battery bad giving back up and phone so hanging.

                                That's why i am i want to return this phone.
                                Order id[protected] ordered date 11 march 2019

                                Kindly help me

                                Regards
                                Mathura prasad
                                Mobile [protected]
                                [protected]
                                Email: [protected]@gmail.com
                                Amazon India customer support has been notified about the posted complaint.
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                                  S
                                  from Allahabad, Uttar Pradesh
                                  Mar 20, 2019
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                                  Address: 3/95 Vikas khand Gomti Nagar Lucknow, 226010

                                  I placed the order oppo find x on 11.03.2019 and paid via credit card...
                                  Amazon provided me with wrong tracking information and after multiple attempts they avoided to provide with correct tracking information and after 9 days they admitted that courier has not been shipped even,
                                  My order details - order id[protected]
                                  A charge of $28.98 appears on my American Express on March 6, 2019.
                                  The code referencing this: AMZNMKTUS*MI8WG4DP2, BOOK STORES..
                                  I have no recollection of making any purchase for this amount. Please credit my account.
                                  The similac which was ordered by us is shortly going to get expired. Since it is a baby product we cannot take risk by using such an old manufactured product.

                                  We want to replace it by a new one or get the refund.

                                  Please do the needful.
                                  Very bed amazon
                                  order id =[protected]
                                  return id = d9mb8ppwrrma
                                  Nike- shoes buy but box open other quality and brand
                                  me buy rs. 5917/-
                                  product something rs.200/-
                                  pls fast give my payment ya same nike shoes.
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                                    R
                                    rithvick naidu
                                    Mar 20, 2019
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                                    Address: Mysore, Karnataka, 570023

                                    Sir/mam,
                                    My name is rithvick naidu and my amazon account has been on hold for no reason and i had ordered a product but it got automatically canceled and now as my account is on hold the refunded amount has not been credited to my account
                                    Name-rithvick naidu
                                    Email - [protected]@gmail.com
                                    I have not received any email from amazon and even i called the customer service several times they have done nothing
                                    Amazon India customer support has been notified about the posted complaint.
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                                      A
                                      ATIF A
                                      from Hyderabad, Telangana
                                      Mar 20, 2019
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                                      Address: Hyderabad

                                      I ordered a keyboard and the quality was very bad it looked like a fake one, i contacted customer service for a return and i was told to return the package and pickup has been arranged. I waited since non one contacted or turned up i again co tatted customer care and i was told that i cannot return the package, now i ama forced to keep a product that is expensive and also not good in quality, it’s like forcing customer to keep bad quality products

                                      I’ll enaure that i never buy any electronics in the future
                                      Amazon India customer support has been notified about the posted complaint.
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                                        Anam Qureshi
                                        from Pune, Maharashtra
                                        Mar 20, 2019
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                                        Address: Ahmad Manzil 3rd Floor Rm No 301 Masjid Bundar Old Bangali Pura Near Crawford Market Mumbai, Mumbai City, Maharashtra, 400003

                                        Dear sir/mam,

                                        Name: anamnaaz khalid hussain qureshi
                                        Account number: [protected]
                                        Mobile number: [protected]

                                        I have purchased naviforce men watch from amazon on 07th march 2019 by making payment of rs. 2724/- through indian bank debit card. I have cancelled the item and amazon initiated refund on 8th march 2019 with refund reference number of[protected] and transaction id provided by amazon - 1111yvgvahwpkydwl2jh8fbyp at the time 02:41 am ist. I contacted to indian bank customer care executives denying the existence. I am not in mumbai so that i wont able to come my home branch.

                                        Please find the attach screenshot copy from amazon and also my passbook copy and adhaar/pan card for your reference.

                                        I request you to kindly do the needful as soon as possible and refund the amount.

                                        Regards,
                                        Anamnaaz qureshi
                                        Amazon India customer support has been notified about the posted complaint.
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