Amazon India Complaints & Reviews

Hi i had really bad bad experience today by amazon.in and amazon delivery department there is a agent in ulhasnagar who behaved tottaly disrespectfully and used harsh language on call multiple times and purposely denied for delivery on the schedule day by amazon itself

Amazon should think 1000 times before they hire these kind o[censored]nprofessional and irresponsible people who doesn't know how to treat customers his name is girish dembani working for amazon covering ulhasnagar location for delivery

But i am totally disappointed by amazon who can't control situation like this whole day i did follow up on calls and chats they failed to get me delivery on the same day schedule by them

I have paid in advance for the order and i am suffering these kind of situation which will be not tolerate in future

Today is me tomorrow someone else will get and face these kind of problems

I really salure amazon.com they really serve customers like god i wish amazon.in amazon india will be same in future if they hire good people

I will suggest amazon india don't spoil your reputation in this online market there are other brands are ready to serve customers better

Regards

Your valuable customer

Please find screenshots of chats of amazon customer care representatives

As i have ordered a product from amazon and have returned it so there was refund amount on 08.03.2019at 09:30 pm and the reference no is:[protected]. But amount has not been credited in my account till late and continuously i am contacting customer care. The product is poco f1 back cover. Kindly return my money

As i have ordered a product from amazon and have returned it so there was refund amount on 08.03.2019at 09:30 pm and the reference no is:[protected]. But amount has not been credited in my account till late and continuously i am contacting customer care. The product is poco f1 back cover. Kindly return my money

I book m3 band from Amazon but I cancaling that order before delivery but my amount not refund in my account. I call to Amazon customer care they say we transfer amount to 14feb, on your transaction I'd[protected] in bank . But amount not disply in accordance. Bank costumer say no any amounts refunded in your account

I placed order on amazon tracking id no.[protected] as per amazon delivery will be today in ulhasnagar pin code 421002 that's right but what i faced problem that was totally rude and unprofessional,

Delivery agent came he called his mobile number is [protected] and his name is girish dembani he was tottaly rude and told me delivery will be tomorrow who the hell are you deciding that you will deliver tomorrow,

As per amazon delivery is today and i have paid in advance money and look what i have to face just like they are doing favour on me for services

This is tottaly rediculous amazon should take strict action on this matter and should not hire these kind o[censored]nprofessional illiterate people in future

I need revert on this and necessary actions asap,

#amazonindia #amazon #unproffesional

Regards,

Your valuable customer

My account number[protected]
I purchased a 2 product on 6th of this month using my canara bank debit card same was not received i asked them for refund. As per their confirmation refund was initiated 13th of this month maximum time frame was 5 days. Still it was not reflected in my account. They had provided the refund reference number
[protected]
[protected]
I had contacted your customer service number there is no proper response. Please check and confirm the status. This information. Is sufficient for refunding

I am praveen sharma in amazon i have booked 2 mobile phones red mi 6 pro on 6 th march again i have cancelled the refunfed amount is not apperaing in my account please considering this issues refund my amount as soon as possible
I havr called to amazon they are given this below refernce id to contact canara bank
[protected]
[protected]
This i formation is sufficient. For refunding amount i to my account i didnt get what exact information u want

I ordered a phone redmi note 6 pro (Order no[protected]) through amazon on february 25th 2019. The phone became dead in a week without any mishappening. Amazon representatives told me that they will replace the phone with a new one. On separate 2 occasions there delivery boys didn't pick up the phone saying the phone is dead which itself is the problem that the phone has became dead in a week. Every day the representatives told me for a week that the problem will be solved in 24hrs. I stayed late at night at office in wait of their delivery boys who after arriving every time told me that they will not pick up phone. Atlast i asked for refund. They said again a delivery boy will come and this time it will only be pick up. Again the delivery boy said that he has not received any such information from amazon. The customer care representatives told me that they have raised the complaint, escalated the issue, sent the mail everyday. I would like to add that the report regarding my dead phone has already been submitted by aamzon technician. Despite then they could not communicate a simple thing and have not taken back or replaced the phone

My registered
Mobile no. Is [protected] and mail id is banerjee. [protected]@yahoo.com
I had purchased oneplus 6t phone on 02/03/2019 and it was delievered on 03/03/2019.
I found that the alert slider on right side of the device is in a damaged condition.
So, i asked for a technician visit and the appoinment was scheduled on 07/03/2019, that day the technician didnt show up.
I contacted amazon and they asked me to reschedule the appoinment.
The next date available was 11/03/2019, so i booked it. Again the technician didnt show up.
I again contacted amazon and they asked me to reschedule, the next date available was 14/03/2019.
No, my 10-day return window was expiring on 13/03/2019, so i informed amazon regarding this, they assured me that i had raised the issue well within that period and assured me that its their responsibility to look after the issue.
On 14/03/2019, the technician visited and told me to ask for a replacement.
Now, when i contacted amazon they told me to contact oneplus as my return window period is over and they cant help.
Even, the technician had marked my compalint resolved without my concern or anything.
How can they be so irresponsible and make conclusions on their own?
First of all, it is the technician who doesnt show up during the initial appoinments and when he does he marks the compalint resolved without my issue.
Secondly, amaozon assures me for assistance and now is not sticking to its own words.
They have fooled me during this 10-day return window period and now denying any kind of help.
I deserve the replacement of a damaged device but not getting any help.

I am attaching some images to support my cause.

Ordered a laptop on amazon via seller shopspare. Instead i recieved bricks in the box. I have full video and images proof. Even the ecom courier guys saw the bricks. Order details are in the screenshot attached.
I order a laptop worth rs 51500 rupees via amazon but when the package reached me. The box was too small even to accomodate a laptop and was making noise on movement. When i opened the box i found bricks and marbles. I doubt seller shopspare is playing a fraud game. They have bad feedback from other customers as well. Justice shall prevail.

I have a seller account in amazon india by the name of 'shopspare'. I am not able to login my account from last 7 days. They are not even replying my emails. They dont even have their seller support number. I have inventory in their fba warehouses and also my payment is pending which is more than 5 lacs. But they are not reponding to any thing. They done this fraud with many sellers. Please help me.

I am being billed $13.54 a month for something that i don't know what for. I asked to not be involved with this and have gotten another bill for it. Please take me off of whatever this is. I don't want it. On my chase statement it is listed as: amazon prime amsn.com/bill wa. This started when i purchased a sewing machine on ebay. Something popped up on screen about a payback and when i tried to find about it they said i had signed up for this whatever it is. I don't even know what they were talking about but i would like to get off this billing each month.

I had ordered borosil klip n store microwable container with lunch bag on 5th march 2019 order no[protected] by paying full amt. Rs 988. Delivery date was 13 - 15 march. On 13th march i got sms saying my order has been cancelled and refund rs 988/-initiated. On 14th march i got sms saying refund success. But i have not recd. My money yet. My order is also not visible on amazon

I had received this product and i checked it upto my knowledge. But the mobile body was bloated at the centre of mobile screen that i saw after the replacement date was over.. So i decide to go for gionee care.. And they told me that it cost me 4000 for repair it. Actually it is manufacturing defect so why should i pay for that.. So please kindly do something as soon as possible

I have done the full kyc through amazon. Still they dont release my amazon pay emi limit. Plus they also counted a cancelled item in my remaining limit as used. But in the amazon pay emi page it says it is irrespective of cancellation and refunds. I have talked to capital float as well where amazon always redirect my complaints to as they are their lending partners. Capital float don't realise that iam saying im not a otp based kyc user anymore and they dont really seem to care for reference i'm attaching the snapshots

I have bought helicon gas burnor from amazon in nov. 2018. It has service provider's number in description. Before purchasing this, i called up raj singh (Whose number updated on amazon as service perovider). He assured me that they provide service when required by just giving them a call.

Then only i purchased this. Initial weeks it was working fine, but it started trobling me in dec. I called up [protected] (Raj singh the service prvider) he forced me to send him video of gas on whatsapp which i denied as i am facing gas leakage issue from burnor which is highly dangerous. He asked me to send him address to send his machenic for replacement. I did, but no responce and amazon is denying any help in this stating this is service provider's job.

Service provider is disconnecting my calls and not even responding on msgs.

This is highly dangerous as it is regarding safety of my family.

It is still under once year warranty.

I seek help in this asap as amazon is bluntly denying any help and i cant take risk regarding with safety of family.

Seeking help on priority.

This is cheating case.

Regards,
Jayshree

Hello dear sir/ madam

We ordered dairy milk silk heart pop chocolate through amazon, we have received the product but at the time of opening the chocolate l, it was in normal dairy milk chocolate shape there is no heart bite in the middle of the chocolate and there are no partitions in the chococlate and more over we have received only 3/4 th of the chocolate only. We have ordered it for 300 rs. But we are not satisfied to the worth. We don't know where and why the problem has arisen. Below iam attaching the images and please you see how we have received the product. Please do the what ever you can do.

Dear sir,
I have to inform you that i dated[protected] from amazon company online a laptop by debit card of our indian bank, whose number - [protected] by paying acer aspire 3 nxgn vs. I. I. I. 005 laptop 18165 order no.[protected] and cancelled the order.in this regard, amazon released money refund reference number 7550372 9 [protected] on 3 january 2019 and asked to contact the indian bank's customer care, whose complaint was filed by the petitioner on[protected], whose number-ibe022020 is the completion of the complaint process when the applicant approached the indian bank's e-banking care. Told and the money refunds have not been received by amazon in the account of the applicant till date[protected], so the urgent resolution of the complaint of the applicant needs to be resolved. Necessary to engage independent evidence.

I have been trying to schedule the (Rbi mandate) kyc document pick up repeatedly from amazon and their preferred vendor karvy in hyderabad.
Every time they’ve missed the appointment and now they want me to reschedule the appointment for the 3rd or 4th time.
How can i trust a vendor to handle my documentation when they cannot even keep up their appointment or their commitments? I think they have acted in a very irresponsible way and this issue needs to be handled at the highest level possible particularly because this is a government and reserve bank of india mandate.

Phone -[protected]
Acc no[protected]
Had ordered from amazon and later cancelled it. And the amount has been refunded but the money has not come to the account. And the amazon are telling the amount has been refunded but the amount is not reflected in the account. Do the needfull. The amount was refunded in 5 days the company says. But has not got the amount and says mighht be the amount has been struck.

I ordered a item from amazon on 27th feb using canara debit card of ₹1448 later i returned it. And now they are saying they initiated refund for this on 4th march but money was not available in my ac they provided refund reference number as[protected]... Please raise a charge dispute aganist amazon they didn't refunded my money but saying they refunded it