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Amazon India Complaints & Reviews

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Updated: Apr 4, 2026
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Amazon India reviews & complaints page 465

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P
pssona
from Mumbai, Maharashtra
Apr 11, 2019
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Address: basant vihar Colony bharatpur, 321001
Website: ki

Hey...

My name is pushpendra singh and my issue is i want to know about my money status

This money is initiated from amazon on 23/03/2019 they ask me this money is credit in your account in 3-4 working days but still i am waiting the money regarding this issue i have already contact to your customer services they ask me wait 24 48 hours but their is no response from your side
After that i will contact to amazon customer services they provide me return reference number an as me contact to bank
The reference number for the refund is[protected]

I want to y money back as soon as possible
Thank you
Amazon India customer support has been notified about the posted complaint.
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    H
    hiteshkumarhgt
    from Mumbai, Maharashtra
    Apr 10, 2019
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    Address: Subash chowk hinganghat maharashtra, Wardha, Maharashtra, 442301
    Website: www.amazon.in

    Dear sir i had order one item on amazon india dated 28/03/19 and i had paid them by my debit card then the order is cancelled by amazon then amazon had issued refund on 02/04/19 which last date of the refund was 09/04/19 but i had not recived refund till now. I request you sir please help to get my refund. Bank exectives are not responding me and they are saying that we dont get any refund from amazon. So sir please help me.
    Amazon India customer support has been notified about the posted complaint.
    I have ordered the laptop on Thursday, they told me that the order will be delivered by 31st. I haven't received the order on 31st, not on 1st either.

    I have to urgently gift this to someone. Try to figure it out by today it's mandatory. Take the charge and act in response as soon as possible.
    I have order 2 mobile case with rate 495... With delivery charge 96 means it will be 591.. but delivery boy collected 640 from me.. why??
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      V
      vishal ugwekar
      from Pune, Maharashtra
      Apr 10, 2019
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      Address: Sant tukdoji maharaj housing society, dighi road, bhosari, pune 411039, Pune, Maharashtra, 411039

      Order #[protected]
      please give me my refund rs 459rs. paid by card payment.
      i am tired more time call to your call center and internation team. but this team misguide me for bank issue. i contact bank it clear no payment receive 459 rs from bank.

      please its total fraud by amazon for the payment.
      i want my refund imediate.
      Amazon India customer support has been notified about the posted complaint.
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        K
        kanisk
        from Kichha, Uttarakhand
        Apr 10, 2019
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        Address: UCO BANK, Champawat, Uttarakhand, 262523

        I have ordered my product"ritu creation women cotton" no[protected] dated 07/march/ 2019 but till date i have contacted many times amazon team via chat and telephonic regarding undeliver of my product and the traking id provided by seller is wrong. Traking id m73366919 which was wrong. My delivery pin is 262501. I also done a-z claim for refund, but my claim rejected without any proof. The amazon team replied me we understand your problem but wecant do anything. Uff how can we expect this kind of reply from big company like amazon. The amount is very low 389/- but the question is harassment and cheating done by company. Ihave all essential proof kindly lodge complain against amazon team i will provide all electronically document as proof
        Amazon India customer support has been notified about the posted complaint.
        Apr 10, 2019
        Updated by kanisk
        complaint
        I have purchased a smartphone honor 8x through my credit card. my amount has been debited from my account but product till now i have't received.
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          V
          vikrambansiwal
          from Delhi, Delhi
          Apr 10, 2019
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          Address: Jaipur, Rajasthan, 302039

          I have ordered a product (Samsung head phone) from your amazon app but i have received (09/04/2019) a damaged product from your side. When i am going for returning this product its showing customer care contact no of samsung. As you are having 10 days return policy but still you are not returning the product. I have contacted customer care also but they are not supporting.
          Its a legal cheating with customers.
          Details are as follows
          Order date 07-apr-2019
          Order #[protected]
          Amount - 2199
          Amazon India customer support has been notified about the posted complaint.
          Got an SMS stating that payment has been approved on 4/4/2019, but the amount has not been credited till now. PF number is[protected]. Please help.

          Thank you
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            M
            Manish99340
            from Pune, Maharashtra
            Apr 10, 2019
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            Hi.. I had ordered samsung m30 from amazon on 26th march of 2019 with order id:[protected]
            But before product getting delivered to me i made one cancel request and it was accepted by amazon team and my product returned again to amazon. But on 2nd april i got one mail regarding refund that your refund has been initiated to your account but still today also that amout has not been credited to my account. I talked to amazon customer service and they told me that you talk to your bank regarding this and bank people's are telling me that we cannot help you with this.. Bank also not accepting my charge dispute form. So please if possible can you make a complaint against this order.
            If they had initiated the refund then why dont it is not credited to account after 8 days also..
            Wish i should get help regarding this..
            Thanks
            Amazon India customer support has been notified about the posted complaint.
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              E
              Eva Bajpai
              from Delhi, Delhi
              Apr 10, 2019
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              Address: Hyderabad, Telangana, 500025

              I ordered redmi note 7 from amazon website worth rupees 14999/-. The order with order number - order #[protected] was done on 30th march and order received on 3rd april 2019 contained xtra soap instead of redmi phone inside the box.

              A complaint was raised against this in amazon and after 5 working days of their investigation process they closed the complaint without asking any details or proofs and decided not to process any refund. The items worth rupees 14999/- with 75/- delivery charges was missing and no proper action is being taken in this regard. The amazon website says the package started from maxell times hyderabad.
              Amazon India customer support has been notified about the posted complaint.
              I was purchase a mobile from amazon.in My account was closed, my order was canceled, and I received an email from amazon.in that my money was refunded, but when I went to the bank, I know that my money has not refunded
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                A
                annu429
                from Bengaluru, Karnataka
                Apr 10, 2019
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                Mobile battery drain and heating problem... On stand by without network in overnight it goes down 35-40%. Take more than 3.5 hours to charge and not last long for whole day battery discharge in 4-5 hours that means i have to spend more than 7 hours a day to charge mobile.2 time charge need in whole day.
                Amazon service is very slow expert will come to check mobile in 10 days after that process will start of return that means entire month i have to wait
                Amazon India customer support has been notified about the posted complaint.
                I have cancelled a order on amazon, amazon have sent a email reference tat they have refunded money to my bankon 5/4/2019 but it has bee 5 days there is no refund of money in my account...plzz refund it soon Refund referene num:[protected]
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                  S
                  superabby
                  Apr 10, 2019
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                  I’m being billed monthly for amazon prime. I’m assuming this is a tv thing. I never ordered this service. I was sent a confirmation email to return. I never responded to the letter. Why? Because i never ordered amazon prime. As a side note i don’t have a smart atv and i use an antenna to receive tv. Oh! And i don’t have the net. So i have no use for this service. I would like you to stop billing me. And return what has already been paid
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                    A
                    Ashu8050
                    from Mumbai, Maharashtra
                    Apr 10, 2019
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                    I ordered Sparx Men's Olive &Yellow Athletic and Outdoor Sandals - 7 UK (SS-604) at 29/03/2019 for Rs.799 the amount dedicated then i cancelled my order but my refund not yet credited to my account. I contacted amazon customer care & they told me that they processed refund already but banker not yet credited to account. Refund ref no[protected]
                    Amazon India customer support has been notified about the posted complaint.
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                      Sanskar Yash
                      from Lucknow, Uttar Pradesh
                      Apr 9, 2019
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                      My corier giftsonn personalized 2 side round shape metal key chain/ring amt.245 order I'd[protected] is undelivered. He say through SMS that your address is unlocatable. But on same address amazon deliver many time. Like 5 days in a week. The amazon deliverer also not call on order registered mob. No.. If they call then I receive on another address as easy for them
                      Amazon India customer support has been notified about the posted complaint.
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                        Puppy prashar
                        from Doraha, Punjab
                        Apr 9, 2019
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                        alexvyan woolen cap order no. 402-4864151-1445942

                        I ordered three caps of same brand but different colours. Blue and grey colours are amazing but red colour is not as good as expected. It is bit gaudy however i like decent colours so red cap does not suits my eyes. Moreover colour is different from one shown in the picture.in lieu of red it is mehroon. That's why i want to return the red cap....
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                        monalisa balsamanta
                        from Mumbai, Maharashtra
                        Apr 9, 2019
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                        Address: Khordha, Odisha

                        Sir I ordered a feto scope from Amazon. I make payment double time once in phone pe(Indian bank) and another in debit card(SBI).Sir 2 time money deducted from my account. BT Amazon denie no money receive 2 times or phn pe customer service told me payment confirmed by Amazon service.amazon customer service told me that SBI debit card payment confirmed. Phn pe told me to complain in bank because phone pay payment confirmed by Amazon service. Plz help 10 days above I don't found my problems solution. Plz return my money.plz take some steps.
                        Amazon India customer support has been notified about the posted complaint.
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                          khushbujain
                          from Pune, Maharashtra
                          Apr 9, 2019
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                          Address: flat-510,divya shanti,sus gaon, 411021

                          The item delivered was a face epilator, it was a expensive product.
                          The item delivered was defective, did not work at all.
                          When we filed a complaint to amazon, they did not take any responsibility at all.
                          We have dropped several mails and called several of times, but no help.
                          Its a fraud that you deliver such product and then you say that it is seller delivered and also that as it is beauty product you cannot return it.
                          Amazon India customer support has been notified about the posted complaint.
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                            @pappu Kumar
                            from Mumbai, Maharashtra
                            Apr 9, 2019
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                            Resolved

                            Dear sir,
                            My name is Pappu Kumar email id is [protected]@gmail.com which is registered with Amazon. My Amazon account is locked from 5 months. Reason is that i placed a order on Amazon by mistake i fill wrong credit card no after please order i relies that i fill anything wrong i imidately cancelled that order.
                            After one day i see my account is locked . I try to contact customer care but they tell they can't help me only investigate team unlock my account. I sent mail on [protected]@amazon.in, [protected]@amazon.in ans [protected]@amazon.in but they not listening anything they send me mail that [ your order can't be delivered please fax your credit card details with billing address ] but that credit card no i filled is wrong . I also try to fax my own credit card details but fax no which they given give transmission error and fax not sent, i told these things to customer care but they are not helping me also send again mail with all details that happen with me but they are not response to any my request .
                            Apr 9, 2019
                            Complaint marked as Resolved 
                            E-mail is [email protected] Mobile number is 8651974687
                            Amazon India customer support has been notified about the posted complaint.
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                              Aishaish
                              from Edakkulam, Kerala
                              Apr 9, 2019
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                              Address: Sivaprabha, Aruvappulam P.O, Pathanamthitta, Kerala, 689691

                              I have ordered products several times from amazon and they have delivered it to my door step. But few days back the products i ordered are returing to the seller since the delivery team has updated that my pincode is incorrect and so service is unavailable to my pincode. Our postoffice is aruvappulam and the zipcode is 689691. But the delivery agents here are arguing that google is showing 689699 is aruvappulam's zipcode. But 689699 is the zipcode of manneera postoffice. I am attaching the screen shots of chats and other statements i have as the evidences.
                              Amazon India customer support has been notified about the posted complaint.
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                                AvinashChavan
                                from Pune, Maharashtra
                                Apr 8, 2019
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                                I have bought sony xb 10 speaker from amazon on 8 march 2019, after some hours of performing the product i realized that sound qaulity of the speaker is not good and there is distortion on high volume also.

                                So i had requested for return but even there is returning policy i. E (Performance or qaulity adequate) amazon declined return request by giving unusual answer.
                                Amazon India customer support has been notified about the posted complaint.
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                                  Venkikklr
                                  from Hyderabad, Telangana
                                  Apr 8, 2019
                                  Resolved
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                                  Address: Krishna, Andhra Pradesh, 521333

                                  My name is venkatesh. I have ordered memory card on 31st march 2019, it's delivery date is 6th april 2019. The product didn't delivered on that date. But, in my account orders page it showing product delivered to the customer with signature on 6th. I intimated amazon care about it, they have asked me to wait for one more week to solve it, it's a technical issue, wait for a week we will try to solve it.
                                  It's prepaid order. They are not even giving courier partner number also. I need proper action on them. I need to know who took my product with my signature.

                                  Tracking id[protected].
                                  Apr 10, 2019
                                  Complaint marked as Resolved 
                                  No amazon support in this. No calls from their side. I found my near by amazon office and taken the phone number of boy and asked him directly. He replied some technical issues so it happened. He lied once again. What ever it happens, I have taken it. Amazon gave me a good lesson from this. Rest amazon
                                  Amazon India customer support has been notified about the posted complaint.
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                                    Karthik Sameer
                                    from Bengaluru, Karnataka
                                    Apr 8, 2019
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                                    Address: #10/11,1ST B MAIN, 3RD CROSS RAMANJANEYA, RAMANJANEYA NAGAR CHIKKALSANDRA, 560061

                                    I am disappointed being amazon prime customer waited for the product for 5 to 10 days and now i got the wrong delivery and those courier guys scheduled to deliver on saturday and they attempted to deliver at 11:30 pm in night what a dedication, amazon is worst made me waste my time, none of them knows to resolve the issue stupid call centre people make there own rules and speak about law,
                                    Amazon India customer support has been notified about the posted complaint.
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                                      Singh Lata
                                      from Chandauli, Uttar Pradesh
                                      Apr 8, 2019
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                                      I have ordered a product godrej professionals argan oil from Amazon, I have waited for product delivery but it's showing on site that product lost in transit and will come late.. than I have contacted Amazon customer care they said they are not responsible, so I have contacted seller, but seller also denies to refund and shown some fake signature hand written and both seller and Amazon denies to refund for my product I haveailed them contacted them so many times..
                                      PLEASE help me..
                                      Please see in pictures it's ordered in Jan and still not delivered..
                                      Amazon and seller both cheated me as both don't want to refund money
                                      Amazon India customer support has been notified about the posted complaint.
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