Amazon India Complaints & Reviews

I had returned the order from amazon, but i have not yet received the rupees. I had called amazon costumer care, but they are asking from their side my rufund is complete. They are asking that there is problem from your bank side in giving your money back. They give me my order transiction no.[protected]. Please refund my money as soon.
My registered mobile no. [protected]

1. I, govind kholiya have ordered two pairs of shoe on 12 mar 2019 for rs 798/-. Order no is[protected] dated 12 mar 2019. I have already paid money for the same in advance. But i have received only one pair of shoe, which is not understood. My mob no is [protected] and email id is govind [protected]@gmail.com.

2. Mob no of delivery boy who delivered only one pair of shoe is [protected]. The delivery boy assured me to deliver remaining pair of shoe on next day. But in spite of elapse of 10 days, i have not yet received remaining pair of shoe so far. The delivery boy has not only mischieved me but also misbehaved on phone with me.

3.in view of the aforesaid, you are requested to investigate the matter and do the needful action to resolve the matter.

I ordered oppo f 11 pro on 15 march from amazon i received empty box on 19 march i complained against this delivery with half hour and went to amazon facility within one hour they all assure me i will get refund or replacement and they will investigate matter but after three days without contacting me amazon denied to refund or replacement by saying we are unable to help you and you have to suffer loss. It is 25000 mobile why should i bear loss. It should be their responsibilty to catch the culprit. My order id is[protected]. Please help me which you can

Sir I am manoranjan Sahoo. I ordered a shoes from Amazon on 14.03.2019 order no was[protected].this order is cancelled by the seller on the same days.which amount was 2796.Amazon send me a message after cancell of this order my amount will be refund within 20.03.2019.But after 20.03.2019 my money is not refund by Amazon.when I call to Amazon they told Me that me account is now hold.pls rcheck this and refund my money sir .

I bought mi a2 phone from amazon website. 1 day i get troubled after rise the complaint. After 10 days i received replacement phone i use only 10 days now the phone was dead. Today spoken to call center regrading this. They not ready to take over the compliant

Order #[protected]

My mobile no [protected]. [protected]@rediffmail.com

I ordered a laptop on 9 mar and it was expected to be delivered on 16 but it arrived early and without any prior notice that it was out for delivery it arrived and the person by blue dart came without swapping machine i told him to return the next day he replied i m quitting i called amazon 2 times blue dart 1 time all assured me that it would be delivered
Here i am disappointed as my order is being returned
Never using amazon again

Hi,
I'm facing big trouble, i don't know why seller account is activated.
My credit card is got continues debits without my knowledge.
1. M-amazon seller servic, p:06, 0000396 (Ref#[protected]*) - inr *, *92.89 - 19/03/2019
2. M-amazon seller servic, p:06, 0000396 (Ref#[protected]*) - inr *, *61.91 - 19/02/2019
3. M-amazon seller servic, p:04, 0000396 (Ref#[protected]*) - inr *, *31.24 - 19/01/2019
4. M-amazon seller servic, p:03, 0000396 (Ref#[protected]*) - inr *, *00.90 - 19/12/2018
5. M-amazon seller servic, p:02, 0000396 (Ref#[protected]*) - inr *, *70.88 - 19/11/2018
6. M-amazon seller servic, p:01, 0000396 (Ref#[protected]*) - inr *, *41.18 - 19/10/2018
7. M-amazon seller servic, p:01, 0000395 (Ref#[protected]*) - inr *, *78.59 - 19/10/2018

I want to close my seller account and want to revert my amount back to my bank account.
Please help me with that, you can reach me with my mail or phone (+[protected]

Hello,
I ordered book on amazon india. When I received it today. I was like shocked because price of book that is MRP price showing lower than I paid to amazon. No one can get extra money than MRP price plus they take extra delivery charge from me .. I want to complaint that owner of shop and amazon also..

Pankaj salunke

Sir I bought some books from Amazon
through online mode of payment and return one of them and the refund do not came to my payment account .When I call to Amazon customer care number they told me that refund has initiated. But the refunded amount did came to my account .When again I call them, the told me to contact sbi customer service to tell them the reference number for refund amount, but the told me that they can't help me with any reference number.
Please solve it sir

Mujhe aapse ye shikayat karni hai ke maine ek bowl order kiya tha jiska main paisa maine order karte waqt kar diya tha lekin amazon ke delivery boy ne wapas se paise le lia ye fraud hai iski jaanch karni Chahiye Nahi to aage se koi order Karne ke bare mein Nahi sochengey hum, to plz aap iska hal jald se jald nikalein or acche se karyawahi krein taaki aage se Amazon wale koi dhoka na kre

Dear amazon.
I had ordered a mobile phone on 8th march worth rs7, 378 and the estimated delivery was 18th march. Prior it was showing that my item is late so, the estimate delivery will be 28 th march.
But now, it is showing that my item was delivered on 12th march. How is it possible???
My order id[protected]
Imei number of mobile - [protected]
Please solve my problem and deliver my order. Otherwise, i will go to court for compensation.
Thank you

Dear
Respected sir
My name is mathura prasad
I am handicap person
Kindly help me

I had ordered samsung galaxy j8 from amazon.in the product is not good phones battery bad giving back up and phone so hanging.

That's why i am i want to return this phone.
Order id[protected] ordered date 11 march 2019

Kindly help me

Regards
Mathura prasad
Mobile [protected]
[protected]
Email: [protected]@gmail.com

I placed the order oppo find x on 11.03.2019 and paid via credit card...
Amazon provided me with wrong tracking information and after multiple attempts they avoided to provide with correct tracking information and after 9 days they admitted that courier has not been shipped even,
My order details - order id[protected]

Sir/mam,
My name is rithvick naidu and my amazon account has been on hold for no reason and i had ordered a product but it got automatically canceled and now as my account is on hold the refunded amount has not been credited to my account
Name-rithvick naidu
Email - [protected]@gmail.com
I have not received any email from amazon and even i called the customer service several times they have done nothing

I ordered a keyboard and the quality was very bad it looked like a fake one, i contacted customer service for a return and i was told to return the package and pickup has been arranged. I waited since non one contacted or turned up i again co tatted customer care and i was told that i cannot return the package, now i ama forced to keep a product that is expensive and also not good in quality, it’s like forcing customer to keep bad quality products

I’ll enaure that i never buy any electronics in the future

Dear sir/mam,

Name: anamnaaz khalid hussain qureshi
Account number: [protected]
Mobile number: [protected]

I have purchased naviforce men watch from amazon on 07th march 2019 by making payment of rs. 2724/- through indian bank debit card. I have cancelled the item and amazon initiated refund on 8th march 2019 with refund reference number of[protected] and transaction id provided by amazon - 1111yvgvahwpkydwl2jh8fbyp at the time 02:41 am ist. I contacted to indian bank customer care executives denying the existence. I am not in mumbai so that i wont able to come my home branch.

Please find the attach screenshot copy from amazon and also my passbook copy and adhaar/pan card for your reference.

I request you to kindly do the needful as soon as possible and refund the amount.

Regards,
Anamnaaz qureshi

To the Manager at Amazon.

I had placed an order Order #[protected] for Lenovo T480 laptop
What I ordered was Lenovo T480 with 8250 processor, instead what I received was Lenovo Yoga 510 with i3-6006u processor.

I had sent all the photos of the product that was received to support my claim about the wrong product shipped.
I was informed by Amazon that an investigation would be launched into this matter and the product would be returned.

Since I am the complaining party, its natural for me to assume that if there is an investigation, even I have to be informed of the status of the investigation as I had complained about the wrong product shipped.
Also there were many observations like the product was i3-6006U with just 4 GB ram and internal graphics, but there were stickers on the laptop to pass it off as an Intel i5 processor and having AMD Graphics. These pictures were also passed to Amazon.

Now my complaint was how is it that when an order was given for T480, how exactly do I get shipped a an older, lower model like Yoga 510? Also what were the stickers for i5 and AMD Graphics doing as neither was the laptop an i5 and nor was there any AMD graphics, so surely there was a deliberate attempt to pass it off as a higher end model so that the customer feels happy at getting a better configuration and would be quiet about it, but in reality, those are only stickers to fool the customer, the real product is lower end cheap model.
Now having complained about it, Amazon told me there would be an investigation. The investigation was perhaps a bigger farce. Someone called me from Amazon, and had no clue about the problem. It was surprising when the Amazon staff conducting the investigation is not even aware that the product was already picked up for return.
After about 12 hours from this incident, I connected with amazon to know the status of investigation because even I was curious how exactly was I shipped a Yoga 510 instead of T480. Even the outer carton of the laptop screams Yoga 510, who can be this dumb? Or perhaps they did try an attempt to cheat?

I connected with person called Arin, D. of Amazon service, She informed me that since the product was returned and money refunded, so I have no right to know about the investigation. This is one of the hilarious thing to know. I am the party thats has reported the matter of cheating, and I dont have the right to know who is the guilty party? When the product was apparently picked from seller, it was first shipped to Amazons Sonepat facility (tracking) and then it was sent to Bhiwandi. So my guess is that someone at Amazon facility tampered with it and changed the product? Surely I can see this a possibility.

Now I see this matter as ATTEMPT TO CHEAT. And surely on that basis I have the right to know what they did with their "investigation" maybe they are covering up one of their comrades. I think that if I do not get a suitable answer then I should take the matter with the police as surely this becomes an "attempt to cheat"

This is the second time that Amazon has done an "investigation" the first time it was when the shipped to me a fake Sennheiser earphones and they had clained that "our products are genuine"

Also I would like to say that I am very disappointed with the attitude of your Staff Arin D, who I just chatted online. Rather that explain to me what the issue was, she simply disconnected the line. Amazon is not only an online platform but a service, and if this is kind of service they offer, then perhaps amazon best hire new staff.

Best regards

Sachine

The thing so happened that, someone else used my account, and the last I remember that I logged my account to a random computer in the cyber Cafe, but today when I opened Amazon, I found that 2 orders were there which were not done by me and even I asked [protected]@amazon.in for help, but they are asking me to provide billing proof, but the credit card is not mine!!!

I have ordered 2 earphones from amazon and my order id is[protected], The delivery guy did not deliver my package and made it as status delivered, I have given the delivery feedback and raised the replacement request, I didn't hear anything from amazon till date, Please refund my amount

I resigned to my job on 19/02 of this year and i got my full and final settlement letter after 20 days in which there are “other deductions” when i called the ecr team to check what are these deductions for they are not responding or clarifying my doubts. I have been calling the exit team or ecr team how say they don’t have an update on this ticket call us back after 1 pm when i call back after 1 pm they say the concern person is not...