Amazon India Complaints & Reviews

Address: 473551

I received damaged product and they are not giving me refund or replacement and also blaming me for that. Please help me. My money got stucked. Also they says, that their enquiry team says that she sent right product and indirectly blaming me for all that and deny for any help with that.
I'm calling their customer service since 15 days and everytime they made any other excuse and this time i talked their head (Mamta) she says we can't help you so don't waste your time in that, etc etc.

Please i need help.
My contact number :- +91 [protected]
I'm from shivpuri, m. P.

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Address: Jaipur, Rajasthan, 302020

I have purchased hammer solo truly wireless bluetooth v.5 earbuds with charging case and i found product is in without seal pack and used product received. Also quality and performance is not good which i seem in different product of hammer. I wanted to return this product and get refund which i paid but amazon dont have electronic refund policy. Please request to amazon to provide me refund on it and help to their customer on same issues.

Seller contact details are below
Plus kart slp
Subject: contact seller
C/o amazon seller services private limited,
26/1, 10th floor, brigade world trade center,
Dr. Rajkumar road,
Bangalore - 560055

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Address: Village and post Malawan district etah, Etah, Uttar Pradesh, 207001

I have done add money in my amazon pay Wallet of ammont 5500 with my bank of India rupay card... On 30 march 2019
After that transaction has failed due to some error...after that my balance Is. 5500 have been debit in my account...
I call customer care in amazon...
He told me that I have to wait for 5 working days for refund...
But still I have not get my refund...
I call in bank and fill pos refund form on 6 April 2019
i have communicated to bank of india on their email id pos. [protected]@bankofindia.co.in. But still the refund has not been credited.

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Address: Bangalore, Karnataka

I had purchased a samsung 43 inch TV as per onder no[protected] dt 26.3.19. As the TV is defective the company ordered for replacement and placed the order for replacement on 4.4.19. So fa r not picked up the defective TV from my home and not delivered the new one. contacted the customer team several times.

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Address: Bangalore, Karnataka

I have purchased a tv from amazon order no[protected] dt 26.3.19. As the tv is not working properly and as per report from the samsung technician they placed the replacement order on 4.4.19. So fa r they have not picked up the defective tv from my house and not given the new one. I have already paid the full amount to the company. This si a kind of cheating the customer

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kandula shekhar

from Hyderabad, Telangana

Apr 8, 2019

Sir iam purchege one batmanton rocket in amezon unfurchunutily item has been canceed but money has been deducted in my account. Iam consult amezon customer care they are telling sir refund intaited yor account please check your reference no that's why iam requesting plz refund my money in my account

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I purchased samsung galaxy m30 and paid full in advance. During purchasing time they offer that the product delivery will be on sat (06/04/19). But it won't delivered on that day and they gave the information that delivery should be postponed to monday (08/04/19). I have received a message from fedex service that the delivery will be delayed and not given any reasonable explanation regarding the delay. So i need to keep up on the exact delivery date as possible.

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FedEx Customer Care

from Mumbai, Maharashtra

Apr 8, 2019

Dear Customer,

we regret the inconvenience caused. Please share your contact number and AWB number. We will get in touch with you.

Regards,
FedEx Express

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T

tech guruaditya

Apr 8, 2019

Seller has been refund 335 rupees but rupees is not add my account and seller provided a reference number[protected]

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tech guruaditya's reply, Apr 3, 2019

Seller has been refund 335 rupees but rupees is not add my account and seller provided a reference number 905818700185

P

Paresh khandu pawar

from Mumbai, Maharashtra

Apr 8, 2019

Not giving return policy

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Address: Chairman Narasimhaiah Layout, 5/33, 560026

I purchased mi a2 mobile on[protected] and delivered same day at 8-40pm. Appreciate for quick service.

However when login to mobile i found following issue.

1. I was trying to change ringtone and i found voice recorders and fm recordinngs instead tones.

2. Scratches on mobile case and when it cleaned myself.

3. Ringtones, screenshots options are not available.

4. Battery drying very fast and kept for charging twice matter of 3hrs use.

All this incidennts further affirming that it's used product.

Infact i would have accepted exchange if product has a problem but here it's used products and i can't even think that amazon does such with customers.

Appreciate immediate resolution to it. Otherwise i wi be forced to go to consumer forum.

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Apr 07, 2019

Updated by Gopal Naik CS Sorry typo error infact it was delivered on[protected].

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Address: Vinayak nagar, Gachibowli, Hyderabad., 500032

Website: Amazon

So here's my issue: i ordered few products from amazon. Which is maybelline strobing cream, neutrogena hydro boost cream, maybelline mascara and unloc serum. Which i prepaid from my card. And on wednesday it showed that it got delivered but it didn't. I never received a call from teh delivery boy nor i received my products. This is the poorest service i have ever experienced. I'm not gonna order from amazon anytime after this. I contacted their customer service they are telling me that they will investigate this. Wth what they will investigate? Why would some waste their time and energy to contact them everyday? This is the worst service a customer will ever get. They even told me to upload my id proof. Which i did. They didn't even bother. I want my products or refund. That's all.

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Address: Sangrur, Punjab, 148001

Hi sir/madam
I was purchased some items from amazon.
Due to some reasons i was returned the items.
All items pickedup successfully from me in mentioned time and date.
But till the date no refund from amazon.
When i demand our refund they r not replying properly.
I send many mails and phone calls to amazon but till the date no refund.
Pls refund attached items from amazon as early possible.
Thanks.
Gurpreet singh
[protected]@yahoo.com
[protected]
Item descriptions:
Hammonds flycatcher brown menâ€™s laptop bag
Quantity-1
Order no-
[protected]
Pickup tracking id:
[protected]
Item descriptions-
Hammonds flycatcher genuine leather 15.6 inch laptop messenger bag for men office bag travel bag laptop bag messenger bag.
Quantity-1
Order no-
[protected]
Pickup tracking id:
[protected]

Amazon India customer support has been notified about the posted complaint.

Apr 07, 2019

Updated by [email protected] Hi Sir/Madam
I was purchased some items from Amazon.
Due to some reasons i was returned the items.
All items pickedup successfully from me in mentioned time and date.
But till the date no refund from Amazon.
When i demand our refund they r not replying properly.
I send many mails and phone calls to Amazon but till the date no refund.
Pls refund attached items from Amazon as early possible.
Thanks.
Gurpreet Singh
[protected]@yahoo.com
[protected]
1. Boutique Living India Alpha Offbeat Smooth & Silky Touch Sateen Printed King Bedsheet with 2 Pillow Covers â€“ Ornamental, Grays Pink
Order-
[protected]
Price-1999/-
2. Boutique Living India Cotton Trendsetter Rainforest Cool and Crisp Percale Printed Bedsheet Set with 2 Pillow Covers- Floral, Green, King
Order-
[protected]
Price 2565/-
3.Urban Hues D\â€™Decor Cotton Comfort 150 TC Cornsilk Bedsheet with Pillow Covers (Double, Silver Blue)
Order-
[protected]
Price -1799/-

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Address: 395003

Sir
It is to brought to your notice that an amount of rs.3759/- initiated by amazon on dt. 31.03.2019.
I am having authorization code (Reference number) - 74332749091909035602000 and transaction id 4sj2a0hkoyc has not been transferred to my saving account no. [protected] till date whereas the mail i received from amazon clearly mentioned that i will receive the amount by 31.03.2019.
A screenshot of the same has also been attached with this mail.
I contacted amazon regarding this matter and they sent me a mail clearly mentioning to file a 'file transaction dispute as 'return never processed'.
I am attaching a screenshot of the same also for your reference. So, kindly do the needful at the earliest so that the amount will be transferred in my account at the earliest without any further inconvenience to me.

Regards

Manish soni

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Address: Shamshabad, Hyderabad, Hyderabad, Andhra Pradesh, 501218

I have recharged my mobile number with amazon pay and after taking long time they gave me a reference number of 0nr[protected]
And the recharge is delayed at operator side and deducted my balance and advised me to contact the operator.
When i contact the operator they are saying that they see no such request on my recharge and they are advising me to contact amazon pay
After heavy disappointment i am decided to file a complaint

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Address: Sitapura jaipur, Jaipur, Rajasthan, 302022

I have buy three cpu threw amazon
As per amazon return policy .
But I have recd wrong and dead prouduct.
But amazon not taken back.
Bill amount 41175
Three pcs of cpu
1 is working
But another 2 is not working
As bill brand and received product brand is different
Invoice no IN-511
Sold by. Sufi computers. Telangana

My contact no is [protected]

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Website: Amazon Prime Amzn.com/bill WA

There is a charge on February 23 and March 13 of 2019. Both amounts are for $14.06. I don't believe I have made any Amazon purchases. For some reason the complaint form showed India. I don't normally buy anything from Amazon which is what brought it to my attention. And both charges were for the same amount which makes it look like a subscription of something of that nature.

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Actually i have ordered from amazon some cloths. But i has got empty parcel from amazon and that time one of my product on the way as per tracking on amazon side, so i thought cancel the product and i need my money but when i complain on amazon website customer services they blocked by amazon account and i didn't get my money or product, so be customer i need a proper resolution from your side
Order id[protected]

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Refund of rs. 9949/- has been made by amazon on 24th of august 2019 regarding a product (Order number is #[protected].
"the reference number of the refund is ref - 75503729084028086735949.
But, the refund has not been received yet.
Bank is saying no amount has been received by them. I've talked to them again and again but no responss is coming. So i need to file a"charge dispute" on them, to get the full details.
I need bank to resolve this issue as soon as possible or i'm gonna take some legal action.
Regards
Anurag maurya

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On 28th march, i received a package from delivery man. When i asked abt change which he had to give to me in return, he said dat he will give it back next tym. As i was in a little hurry i could not count exactly hw much it was. He said he has to pay back just 10 rupees bt later after he had gone n when i counted it was 21 rupees n now dat man is no where to be seen even though after dat i made other orders. I know it may not sound as dat much amount but issue here is about honesty of delivery men... Hw can dey dupe ppl like this n always try to pocket extra money... I want my money back n action must b take against such greedy persons otherwise next tym i m not going to buy anything from dis platform n will ask others to do same

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Address: E5 Sai kunj appt maulvi bagh siddhgiri, Varanasi, Uttar Pradesh, 221010

Dear amazon team,
As per telephonic conversation with your executive mr. Soumya r, i am providing you with the details-
Order dt 20.03.2019
Order no.[protected]
Amount rs 548.00
Product chicco bl pack blue and green 250ml feeding bottles
Till yet i have not received my refund amount ref no. 74332749083908271709776 dt 23.03.19.

Kindly do the needful as i attached screenshot of my bank statement from 23.03.19 till 31.03.2019.

With regards,
Harshit bhatia
Registered mob no. [protected]
Alternate mob no. [protected]

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Address: Kolkata, West Bengal

I have again cheated by the name of amazon. They have contacted me from westbengal by the name of varun aditya. As they said frist i have deposit 1650 fro uniform charges after to that for mediclaim and bank account opening they said to deposit 5150. After to that based on each and everything they saisd to pay. Totally 30k has been paid but now all the telephone numers are in switched off from 2days. As they said they will refund everything as this is a financia year ending so it may take 2 more days but now all the numbers are switched off the contact numbers are [protected], [protected], [protected], [protected], [protected]
I have talk with the above mentioned numbers.
They have forwarded me the documents as they have accepted my proposal

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Apr 14, 2019

Updated by chndu880 Hello sir or madam
Please help me

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Address: 8424 South Kilpatrick Avenue, 60652

Amazon prime is charging $ 12.99 for 3 months last reference number is [protected] my name is rosaura chavez owner of this card. I believe my son used my card please stop this charges i never use a computer. What iam trying to say is i do not know how to buy in internet. I never contacted amazon and if sombody any body stop this charges you charged three months thank you for your attention

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Address: 140 HILLTOP FARMS BLVD, 46184

My name is debra weaver. And i have been getting charged for amazon prime for a very long time and i have no idea what this is.. Or applying for this. Months of this payment and i have no clue of this. Please fix this. Im sure i will not get any of my money back and were talking months of this.. I have tried to figure out how to contact u and i finally got help on this matter. This really needs to get resolved as soon as possible. Im being charged for something i don't use and im tired of this. This really needs to be resolved as soon as possible. I don't have amazon prime. Please get back with me asap on this matter.

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W

walter573

Apr 5, 2019

I have a charge on my bank account and I did not order any thing for Amazon. can you tell me why was my account was debit for 13115 on 4/02 without my permission the tran on# isS[protected]. PLEASE EXPLAIN this charge

Amazon India Complaints & Reviews

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Amazon India reviews & complaints page 466

received different and damaged product

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hammer used product received and I want refund

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refund not credit in my account

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replacement order dt.4.4.19 item not picked up so far and new one not delivered

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replacement of defective tv. replacement order placed on 4.4.19. not picked up so far

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order delay

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i received used mobile on 07-04-2019 and need immediate refund.

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product not delivered but in the app it's showing delivered.

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still refund pending

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I am complaining about refund never processed

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amazon pay refund

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not accept return

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charge of $14.06 for unknown purchase

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I haven't received refund from amazon

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mobile/ request for refund

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delivery person

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product return but refund not credited till yet

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recruit as supervisor in our native but from 2 days it is also switched off

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stop charging to my credit card

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bill

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