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Amazon India Complaints & Reviews

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Last updated Apr 29, 2024
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Amazon India reviews & complaints page 51

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P
Priyank Mamar
from Mundi, Madhya Pradesh
Sep 24, 2022
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I received wrong item and amazon not returning my money

[protected]

I ordered a Levi's jeans and which was delivered to me on 19th September and when i opened the packaging what i saw that i received different jeans with Levis tags and it was totally different from what i ordered... I complaint it to Amazon but they are only saying to contact on 25th not before that ... Plz help me with my money back and resolve the issue... Order id of product is[protected]......
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Aravindhan Seetharaman
from Mumbai, Maharashtra
Sep 24, 2022
Sep 24, 2022
This thread was updated on Sep 24, 2022
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Customer Service and Product Related Issue

This is to let you know that I placed an order for household items with Amazon under Amazon Fresh on which was delivered on 30th August. I had ordered for around 14 items and it was delivered on 30th August 2022. When I opened the carton, I found that one of the package (Haldirams Panchratna Mix – 150g) was torn and the content was spilled inside the carton itself.
Regarding this, I had called the customer care and they asked me...
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Priyank Mamar
from Mundi, Madhya Pradesh
Sep 23, 2022
Sep 23, 2022
This thread was updated on Sep 23, 2022
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Received different product and Amazon not helping me with my refund and return

I ordered a Levi's jeans and which was delivered to me on 19th September and when i opened the packaging what i saw that i received different jeans with Levis tags and it was totally different from what i ordered... I complaint it to Amazon but they are only saying to contact on 25th not before that ... Plz help me with my money back and resolve the issue... Order id of product is[protected]... And registered mobile number is [protected]...
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siddhant sakhuja
Sep 23, 2022
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Refund/return issue

Had ordered a wiper almost 2 months back,
The status of return/refund hasn't been done,
And no update also from the platform,
Resolve it asap...
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R
reenaraj505
Sep 23, 2022
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Late delivery

Address:BANGALORE
Website:amazon.in

My order was to be delievered today (i.E 23 september 2022) by 7am to 12pm but it hasnt delivered until and is not showing status of delievery....
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Order ID:[protected]...
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H
Hari_71136
Sep 23, 2022
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Regarding a product I purchased on Amazon

Hello sir,

My wife (Ranjani) purchased a HP laptop bearing serial number CND1234YZ1 from Amazon online on 5th Jan 2022 (ORDER #[protected]. We were under the impression as per online sale that the laptop has 1 year manufacturer warranty. Laptop went faulty couple of weeks back and we took the laptop to HP authorised service center and we found that warranty start date was 6 months before our date of purchase. So...
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ankush2233
from Kolkata, West Bengal
Sep 23, 2022
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Order not placed and money deducted

Hello, today i ordered iqoo neo 6 smartphone from great indian sale(23rd-27th september). but my order does not placed and my money was deducted. help me please....
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Address:Amazon india

To,

I ordered an item from Amazon india and had return the order on 18/09/2022 and the refund had been processed on 18/09/2022 RRN.[protected] for the refund amount of Rs. 778/- but yet I am to receive the refund and it's been over 5 days and the amount has not been credited in my bank account (i.e., Central Bank of India) yet.
my order id is[protected]
Reference number for Rs. 778/- refund is #[protected]br...
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E
Eshaan051
Sep 23, 2022
Sep 26, 2022
This thread was updated on Sep 26, 2022
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Scam And Fraud

Website:Amazon.in

I Ordered The Processor From Amazon But When It was delivered There Are no processor inside the box and seal was broken too..After complaining the amazon team they said that the product was send from there is perfectly fine but when I were received that product was missing...
I am requesting you to please refund my payment...
The price of the product is Rs.14, 690...
I order the processor in 14 september and it was delivered...
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M
Molvika Pandita
Sep 22, 2022
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Delivery of any Product ordered from Amazon

Amazon is known for its door step delivery.
But I never get it delivered to my door step.
I order from many e-commerce sites and every one of them provides the delivery to my door step except Amazon.
This has been going on for quite sometime, and when insist the delivery person for door step delivery, argue and put a comment that If I want the product, I should come at the township gate and collect it, otherwise he won't...
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Pilla Venkat Vineeth Kumar
from Delhi, Delhi
Sep 22, 2022
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Iphone 12

I recently brought an Iphone 12 from Amazon.in and they sent me a defective product. The mobile is not turning on. I tried reached out to them. They told me that i need to contact Apple Inc and Amazon cant provide any return or replacement services. I called Apple customer care and they told me to go and visit Guwahati Apple service center for further assistance. Guwahati is in another state for me. It is far and expensive for to and fro...
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Amazon India do not provide any complaint number or provide an ema is for raising written complaints. Only option is chat and talk with biased resolution.

There is no grievance redressal mechanism, everything is this either chat or talk only....
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p_rashant
Sep 21, 2022
Sep 21, 2022
This thread was updated on Sep 21, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

UPI fraud

Date-18/09/2022
Amazon offer me for part time job and understand me for invest for selling products,
after the investments he stuck my all payments....
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H
Harry Pal Singh
Sep 21, 2022
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Failing to Close Account and Continuous Spamming

Website:Amazon india

Dear sir,
i had created an account with Amazon.India using this email ID for online shopping. Sincei started getting multiple mails daily from them and their dealers I decided to close my account. There is NO option on their website so iI wrote to their Grievance Officer. He has not replied instead the unhappy company has started sending even more spam mails.
Please take up the case for closing my online shopping account with...
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I had ordered a beetel phone on amazon and as it was not as per my requirement, I returned it. The payment was done in cash. I was given two options 1) the amount would be credited to amazon pay 2) the amount would be credited to bank account. I opted for amount to be credited to bank account. Even after waiting for few days as the amount was not credited, I checked again and realised that the bank account linked to my amazon account was...
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A
Anooprajan
from Kozhikode, Kerala
Sep 21, 2022
Nov 4, 2022
This thread was updated on Nov 4, 2022
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Refund dispute Order id 40254221292044323

Address:Brigade Gateway, 8th floor, 26/1, Dr. Rajkumar Road, Malleshwaram(W), Bangalore-560055, Karnataka, India

Respected Sir,

Respected Sir,

I purchased Car body cover Worth Rs.1662 on 31/05/22 and it was replaced on June 20. But received item was damage and again replacement request placed but asper Amazon conditions return & refund was approved.
Regarding return&refund I called customer care on 04th July and spoke to Ms. Arya (customer service executive). Due to my personal reasons i was closed the bank account...
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surajrudrakar
from Amravati, Maharashtra
Sep 20, 2022
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Delivery not attempted n status showing refused

Order no.[protected].I have ordered this on 10.09.22 delivery not attempted n order got cancelled. As per customer care suggestion i again order the same on 16.09.22 but again same thing happened. The delivery not attempted in City like Puna n i gave detailed address with floor no n office no....
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A
Amandeep Bishnoi
Sep 19, 2022
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Redmi note 11

Multiple request seller is changed colour return...
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18Madhu
from Nagpur, Maharashtra
Sep 19, 2022
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Not processing return and refund

Address:Godrej Two, located in Mumbai's Godrej Tech Park
Website:www.amezon.in

I buy the Khaitan gas stove from amezon, in they mentioned that having return and refund policy. But now I'm doing return request they are cancelling my request and talking rudely ... return request cancelling by themself only ... I asking about refund processing they are denying for that . I need my refund .. many time I requested for returning and they cancelled it...
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