Amazon India Complaints & Reviews

I have a charge for $12.99 on my credit card bill for january 21, 2019 transaction. I cancelled amazon prime months ago because they were charging me for prime and i didn't order it. The price of it is to high and i don't order much from amazon in the first place. I am requesting a refund for this invalid charge. It is listed under amazon prime and the site is amzn.com/billwa, reference number 5731 on my statement. I had a hard time cancelling amazon prime which is very frustrating in the first place. The site is somewhat odd and obviously easy to add to a person's account or order without their knowledge. I have heard many good things about amazon but after my experiences i am definitely not in agreement.

I did not authorize two charges on my card. D0l[protected] for $1.99 and d[protected] for $12.99.

This charges need to be off my card by next billing as will turn over to attorney general's office of nd.

My name is carla houghton my old address is 110 4th st ne, steele, nd my new address is 306 e interstate ave, bismarck, nd 58503. These charges appeared on my february 2019 statement. They were charged on 1/4/19 and 1/11/19. My card is amazon credit cards from chase. I will not give out the number until i get contacted through email, and that is houghton. [protected]@yahoo.com.

On 14th feb i purchase samsung a7 mobile phone on amazon but due to some reason i have to cancel my order and amazon accepted my cancel request and amount of 19538.51 which was spent on my credit card was refunded by amazon and same was confirmed by hdfc credit card. But still refund is not reflecting on my credit card account, please credit this refund on my account

After waiting for last 3 months yet refund not received to me what the he'll this is? I need refund on urgent my product is reached at your ware house before 20 days but yet refund not received please help my registered mail id: [protected]@yahoo.in attached file for post sent item kindly provide my refund on urgent else i have to sue legal as no one is able to help me from amazon end

The delivery boy of my city (Pin 244412 chandausi, district sambhal, uttar pradesh) made me much disappointed.
●when he came to deliver my product, his way of talking and attitude was so rude. He misguided to me about amazon services.
●he said to me that make an id on amazon pay otherwise from next time he didnot delivered my product.
●i have call recording on which he missbehave and missguide me about product.
Next time again he misbehave with me in front of my neighbours.
●i had complain this issue to amazon customer service but no action taken.
●i saved his contact number and some call recording.
I wish to change the delivery boy for my area or for me.
●i don't know his name but his contact no. Is [protected]
●vedio recording is in attached file have a look on it.
Plz try to improve on it.
Thank you

I m Gopinath.
[protected]
1371santhi nilayam, kk nahar 3'rd street, lakshminagar, bhavani-638316

I placed order from amezon website on Oct'17.
I paied full amount. Order ID:[protected].
Order received Nov'17. Its very worst product. Quality is very poor. So returning by self.
I submit all the document from returning proofs.
4month gone..i attached invoice and self returning proofs..still now no response, no refund. Please take a correct action. I m really hurting.

I have purchase havells trimmer from amazon. But after some days i have use it, it’s breed setting not working. I set its breed setting no but it always came on zero. I call amazon he says complaint to havells. When i complaint to havells his engineer take trimmer but after some days he says that he can’t repair it, because it buy from online. This product having 2 years warranty. But now amazon not replace or buy back it. So now guide...

1. Wecam mini compact video hdmi to vga 1080p converter adapter
Sold by: mdenterprises0901
Shipped: feb 2, 2019
Quantity: 1
Refund issued
Rs.699.00 refund issued on feb 4, 2019.
Return received on: feb 12, 2019

2. Pears soap set and shampoo ordered on 10 february 2019 order#[protected] never delivered, never contacted. Money paid 366
3. Harpic: ordered on 29 november 2018 order#[protected]. Never delivered. 279.

I bought sparx shoes on amazon, but they are not comfortable so i returned them. And they said your refund is processed, and this is your reference number * on[protected]. Today is[protected], in between, i contacted amazon and they said i have done my payment so i just give your reference number, when i go to bank they are saying we not going to stop any payments to you so it's not our problem. I even file a dispute form in my home branch of sbi. But these all are just throwing the issue on other people. This is my email associated with amazon "darsi. [protected]@gmail.com". Please solve the issue as soon as possible. Thank you

I paid 558 rupees to amazon sellers through paytm upi for the product delivered to me on 2nd february 2019 at 4:05 pm. But the delivery boy has told me that amount is not credited to amazon sellors account. He asked me to pay again and i made the payment again at 4:45 pm.
For both the times when i made payment money has been debited from my account but the amazon customer care executives are saying that they did not receive the money during the first transaction. Even in my account statement a it is clearly showing that money is credited to amazon sellers account.
Regarding this i contacted many times with amazon customer care executives and i asked them to refund my money but they are saying that they didnot receive the money. And when i contacted with the paytm customer care they said that it is credited to amazon sellers account on that day itself. Kindly help me in this to get my amount back

Order no.[protected]
Item description : uberlyfe blyssware folding/foldable ladders (Black, 5 step)

The product was returned on 28th jan, 2019 to amazon pick up agent. The return slip is attached. The company is not providing the refund inspite of several emails sent, only fake promises are given.

Inspite giving all proof to amazon india that i have returned the same, cctv footage is also available, they have failed to provide the refund.

It has been 3 days now, i have also contacted the amazon customer service, but there's no relief. They have really been troubling us since these 3 days.
I ordered some products, right after a few days they updated in the app that the delivery would take some time since the products were unavailable.
The past three days i have been receiving messages from amazon that they are trying to get the products delivered, but since no one is available at the address thus they weren't able to.
No delivery guy ever came to deliver nor did anyone ever call to enquire.
I am so fed up with this, when i registered a complaint with them, they kept apologizing but didn't take any action. Even today i received the same message from them that they were unable to deliver. There's always someone home, it's impossible that they are unable to deliver due the fact that no one's home.
Kindly suggest what to do because this is really disturbing me each and every day

Dear sir /mam,
My name is prince goyal and my contact number is[protected] and my email id is - [protected]@gmail.com, which is registered in your amazon.in site. I bought a product from your website which is a jiofi device. It is purchased on 20 january 2019 and their expected delivery date was 5-8 february 2019 which is not delivered yet. I want to know what's going on with my parcel and where is it. I also paid them advance already. Please check and deliver my package on my address as soon as possible you can. Company executive not guiding me properly.

I ordered ddr'4 'type ram in amazon app on 9th feb 2019. I recieved my order on 12 feb 2019 but when i opened what am recieved was its ddr'3' type. When i contact to customer support they will simply say there is no return policy but they are doing investigate the process given time is 10days. I contact to he seller and seller was agreed for replacement. But amazon service take too much tme.

Still no response from amazon. Kindly reslove my isuue. Either refund or replacement my correct product ddr4 type.

I have purchased a roti maker on amazon but found some problem in its working so i decided to return it. Next day only i have returned it from the day i have purchased it and their message is also there with me about the return they have accepted along with my refund but till now i haven't got my money refunded.
On the site there is mentioned that your money is already refunded but it isn't actually. This is not good they have done very wrong ethically. Such type of complaints can seriously deplete the image of company.
So please help me to get refund as early as possible..

The delivery boy of my city made me much disappointed.
when he came to deliver my product, his way of talking and attitude was so rude.
he misguided the people. he said to me that make an id on amazon pay otherwise from next time he didnot delivered my product. i have call recording on which he missbehave and missguide me about product.
next time again he misbehave with me in front of my neighbours. Such kind of people can hit the customer also. i saved his contact no. and some call recording.
i wish to change the delivery boy for my area or for me.
Plz try to improve on it.
Thank u

Order #[protected].

I had placed an order on 3rd feb 2019 for the following item & paid in full online while placing the order with guaranteed delivery on 4th feb. 2019

Samsung galaxy j8 (Gold, 64gb) without offer
Electronics
Sold by: m. S. Traders-fba-slp samsung authorised
Fulfilled by amazon

Rs.15, 790.00

Item subtotal: rs.15, 790.00
Shipping & handling: rs.100.00

Order total: rs.15, 890.00

Order #[protected]
Placed on sunday, february 3, 2019

The delivery received contained a mobile box which was of oppo (Real me) model no. Cph1859 / color : red imei 1 : [protected] / imei2 : [protected] / s/no. Qkgaceayrcgmlziz but inside the box it had only a surf excel soap bar. These details are available in the sticker affixed on the backside of the box.

There was no invoice copy also found alongwith the delivered package.

I have been following up with amazon to refund the amount paid me, but till now they have been stating that they are investigating on the same.

Every time there is a false commitment given & bloody no one honors their timeline also.

Such an "amazing" customer service where consumers like us to put to hardship due to the scrupulous miscreants at either the seller or their fulfillment centers or their delivery partners.

I need refund of the amount i had paid in full.

Regards
Seetharam

I have ordered an viva philips induction on amazon.in and they have delivered me the wrong product in the package, the label and product details are right on upper box but the product i received was wrong in the internal package and even the printed label on the internal package of product was wrong and the shipping address is of another state
And now after complaining to many times they are telling we have send the correct product and neglect to replace with my correct product or refund the product.
Please help me out. Take necessary action

I ordered a philips viva collection hd4938 induction cooktop from amazon on 24 december 2018 & recieved the package on 26 december 2018. After receiving the package i opened the external amazon box after that i opened the philips induction cooktop box which was not sealed after opening that i found multiple number of polythene airbags and among them there was a white colored polythene bag inside it i found a piece marble stone and a small brick inside it. Just after that i contacted to amazon customer service that said please wait for five days we will provide you resolution after waiting for five days i again contacted them they said to me that we are unable to provide you replacement or refund. I contacted them multiple times but their response was same.

Today, i've placed an order worth rs 120.
Around 10:49 pm, i've got a mail that i had requested seller to cancel my order.

After few minutes, my order was cancelled..

Order #[protected]

The moment i got to know about this spam, i called their customer care support.

Their executive took 20minutes to transfer my call to their senior..

Over phone, their executive agreed that one of executive has done this order cancellation by mistake, and afterwards they said due to limit reached, your order was cancelled.

Then their senior said, that you had requested for..

What a spam! Now they are misleading us completely, so that we don't have much options left to clarify..

Also i'm attaching their recording here, so that everyone knows about how fake they are. They completely agreed that mistake was from our end, then told due to limiy exceed, and then their senior faking out me completely.

Kindly take action against such executives... Worthless amazon company..

Already know how to keep our money without giving services..

Regards
Deepak