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Amazon India Complaints & Reviews

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Updated: Apr 4, 2026
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P
Pooja Tamborekar
Mar 7, 2019
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Address: Behind darshandham mandir kannamwar nagar 1,vikhroli(E),mumbai 400083, Mumbai City, Maharashtra

May product last dilevery date is 28 feb but now 7 march product is not reached. Their is no reply to email.
The is fully made by me in online payment method. The boy call me and knowing by address and their after call is not.
My product name is alite face face pink colour.
My name is pooja tambrakar
My contact number is [protected]
My email is is [protected]@gmail.com
Plz contact me and delivere my product
Amazon India customer support has been notified about the posted complaint.
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    Tamilselvi selvi
    from Cheyyur, Tamil Nadu
    Mar 6, 2019
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    Address: Sriram nagar, Thamarai veedhi, backside of jipmer., Pondicherry, Puducherry

    We bought three sarees in amazon. They had sent us wrong sarees that's why we have asking for refund amount. But they told that refund process has been done successfully. They debited 20 before. But still we are not receiving amount. So we have called to amazon they told problem with in indian bank only. This is the problem.. Plzz consider this complaint.. And we need amount immediately...
    Amazon India customer support has been notified about the posted complaint.
    Hey,

    i am not sure whether amazon is going to reply you/solve your query here as their customer satisfaction rate is pretty low in this site.

    The best thing you can do is to call the AMAZON CUSTOMER CARE NUMBER and inform them directly/ask them your query .
    Am pretty sure they'll resolve your issue within 48 hours. Good luck!
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      B
      Badal123Maharana
      Mar 6, 2019
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      Address: TSRD (House of Sanjoy Sen), Podder Para (Byepass), Manbazar, West Bengal, Pin - 723131, Purulia, West Bengal, 723131

      This has reference of the order #[protected] dated 24/02/2019 and the materials received on 01/03/2019. After open the packages the materials defected.

      I had already return through your online system on 01/03/2019 but still not collected the materials from my address. When will be materials replace or refund the amount.?

      Badal maharana
      Amazon India customer support has been notified about the posted complaint.
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        J
        Jigarb Prajapati
        Mar 6, 2019
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        The refund note has been receive seller all ready process amount of 1860 on 23th february 2019 the tedline provided by the seller has allredy passad they her provided mea refund reference number[protected] for the revars transection. Please look in to this add hallp me in getting by my amount in to bank account please sir hallp me refund ke liye
        Amazon India customer support has been notified about the posted complaint.
        Mar 06, 2019
        Updated by Jigarb Prajapati
        Refund has bin not provide
        Mar 06, 2019
        Updated by Jigarb Prajapati
        The refund note has been receive seller all ready process amount of 1860 on 23th February 2019 the tedline provided by the seller has allredy passad they her provided mea refund reference number[protected] for the revars transection . please look in to this add hallp me in getting by my amount in to bank account
        Mar 06, 2019
        Updated by Jigarb Prajapati
        Please hallp me sir refand hass been not received
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          O
          ogliastris
          Mar 6, 2019
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          Me hicieron un cargo no autorizado en mi cuenta con mi tarjeta de debito de bank of america. Fecha de registro: 01/16/2019. Cantidad: 120.60 $. Tipo: tarjeta de debito. Comprador: nancy m figueroa. Descripción:01/15 purchase amzn.com/bill wa. Categoria del comerciante: direct marketing continuity /subscription merchants. Codigo de categoria del comerciante: 5968, nombre del comerciante: amazone prime, categoria de transacción: compras y entretenimiento: mercancias en general referencia # [protected].
          Solicito sea reembolsado dicho monto a mi cuenta a la brevedad posible
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            J
            Jeevaharry
            from Angamali, Kerala
            Mar 6, 2019
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            Address: Ayyagoundar line,valapaddy, Salem, Tamil Nadu, 636115

            I have refunded by amazon. But till now i didn't receive the refund. They gave me the reference no:[protected]. But your customer care told that we want a utr code for proceeding further. Sir please dispute my transactions. And you will find the pending transactions. And refund my transactions quickly. I believe that you will take an action of this issue. You will contact me through my mobile number:[protected]
            Amazon India customer support has been notified about the posted complaint.
            I have received a letter for the post of the supervisor in amzon so please confimed that real or fake
            Thank u sir.
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              M
              Manu8875
              Mar 5, 2019
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              Address: Bahatana deeg bharatpur rajashthan, Bharatpur, Rajasthan, 321203

              Dear sir,
              My name is manu kumar email id is [protected]@gmail.com and my no. Is [protected]which is registered with amazon. My amazon account is locked from 20 days. Reason is that i placed a order on amazon by mistake i fill wrong credit card no after please order i relies that i fill anything wrong i imidately cancelled that order.
              After one day i see my account is locked. I try to contact customer care but they tell they can't help me only investigate team unlock my account. I sent mail on [protected]@amazon.in, [protected]@amazon.in ans [protected]@amazon.in but they not listening anything they send me mail that [ your order can't be delivered please fax your credit card details with billing address ] but that credit card no i filled is wrong. I also try to fax my own credit card details but fax no which they given give transmission error and fax not sent, i told these things to customer care but they are not helping me also send again mail with all details that happen with me but they are not response to any my request.
              Amazon India customer support has been notified about the posted complaint.
              I'm kannan! I have returned the product and the delivery agent picked up on 4th of February and till now I have not received my refund as my account was on hold since that time. Please proceed with the refund as soon as possible and I have mentioned my order details below

              Order number - #[protected]

              Order name - TP-Link TL-WA850RE N300 Wireless Range Extender, Broadband/Wi-Fi Extender, Wi-Fi Booster/Hotspot with 1 Ethernet Port, Plug and Play, Built-in Access Point Mode

              And

              Order number - #[protected]

              Order name - SOUTH SAILOR Mens Cotton 3/4 Shorts Side Pockets with Zip Pack of 3

              I had ordered two products on the above order name ending 2343 and totally I have received 3 units only which mean 2 units from south sailer men's cotton short
              and 1 unit from Jugular men's cotton short
              But I had placed 2 units in Jugular men's cotton short. So I received the refund for the missing item and I made the return for all products ending with 2343 after that my account was hold my account specialist team.

              I have explained all details but you the investigation team not responding to me.

              Please reply with an update if any issue please contact me with the mobile number [protected]. Contact me with the mobile number personal and through amazon 🙏.

              Thank You,
              I have put wrong card name due to which after completing payment and balance cut from my account my account get blocked on amazon.in. I tried various channel to unhold my account but no resolution received. My order value is 3.5 lacs approx. And no solution received from amazon. Please unhold my account. I did not know order id also.
              Sir I am in police India I am a good person sir please unhold my account sir I know order was done but sir I had not done it sir my account is leaked and anybody has done it by fake credit card I got the order confirmation notification in that credit card was mentioned but it was not mine i think it was someone’s else and he scammed me sir please unblock my account I have to do 12 payments I only use Amazon pay balance sir please sir help me sir please here are my account details
              [protected]@gmail.com
              Mobile number-[protected]
              Name - Anil Singh
              Sir please unhold my account please I am scammed I have been frauded it’s not my fault please sir please
              i am a very old customer of amazon and did shopping many times but last year my account was hacked and unable to access my account after resetting password many times even sending a complaint many times i was unable to regain access to my account.

              1. my amazon upi is working fine
              2. my amazon merchant account is working and setup fine
              3. I have also valid amazon pay icici credit card linked with this account.
              4. When I use my credit card issued by amazon i am also getting cash back in the same account.
              5. but i am always getting a message my account is temporarily on hold pls contact customer care.

              i have done kyc provide all my legal and genuine proofs i still don't know why my account is on hold and i really fed up keep on calling your company didn't get any resolution of that whether u will continue block my amazon account but it is my right to use cashback of my credit card which i am getting in same account whether i will not use this account for shopping but my amazon pay should work like recharge and pay bills which cashback i am getting in this account that is my problem.i currently have 1159 rs in pay account. my mobile number [protected] whether u can visit to home or office or verify anything i am genuine person and never breach and kind of law but its really makes me upset that my account u put on hold without any reason whether u check location of last one year where my account has been used u will come to know about truth. for your reference i am sending u screen shots of my account as well as my id proofs so that u will help me to get this problem resolved as soon as possible whatever things or verification or documents u want i can provide but dont harras me without any fault of reason by putting my name or number on google you can check my record online also what type of person i am .

              With Regards,

              Sumit Narang
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                K
                kiewshaphrang
                from Salem, Tamil Nadu
                Mar 5, 2019
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                Address: Mawlai Iewrynghep, Near Community Hall, 793017

                I have requested for refund but the refund is not process till now. The order no of the item is[protected] on 23rd febuary 2019 and amount is 1552.23. The order has failed but debited for three times of the said amount and i got the message on my mobile no that it will be refunded soon. But till now no refund was made. Why not solving my issues when my complain was resolved. Please let me know.
                Amazon India customer support has been notified about the posted complaint.
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                  B
                  Balwant Singh001
                  from Jalandhar, Punjab
                  Mar 5, 2019
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                  I made a payment of rs.7710 by state bank debit card for electricity bill online through website of amazon. The amount of rs. 7710/- was deducted from my sbi account no. [protected] on 05.02.2019 but payment has not been made to uhbvn and has not been received back to my account. Therefore, you are requested to do the needful at the earliest as possible and make the refund of the said amount in my sbi account no. [protected] ifsc code: sbin0050089
                  Amazon India customer support has been notified about the posted complaint.
                  Hi
                  am sunil patil, from gadag
                  i have ordered in amazon on the date of 09-FEB-2018

                  Id no :ORDER #[protected]

                  And i have ORDER PLACED on 9 February 2019 and i have cancelled in 9feb only, so still am not got the amount ..

                  so plz refund me the amount...

                  Refund me the amount to my bank account :[protected]

                  THANK U
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                    S
                    Shadab Hamid Siddiqui
                    from Dehra Dun, Uttarakhand
                    Mar 5, 2019
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                    Address: India, Sonbhadra, Uttar Pradesh, 231221

                    Dear sir,
                    My refund issued by amazon but not reflect in my account.
                    Dear hounarable sir,
                    My refund ruppee is below.
                    1- rs 579/- transjection no is
                    [protected].

                    2- rs.155/-
                    3- rs. 525/-
                    Honerable sir my three refund issued by amazon but not got to my account.
                    Please sir please provide me my money in my account. Tofay i update my passbook buy not credited these amounts.
                    Please help me.
                    Thanks sir.

                    Best regards
                    S. H. Siddiqui
                    Amazon India customer support has been notified about the posted complaint.
                    Mar 05, 2019
                    Updated by Shadab Hamid Siddiqui
                    Dear Sir
                    2 refund issued later this order but not reflect in my account.
                    RS.155/- & Rs. 525/- .
                    Amazon refund issued.
                    But not got to me.
                    I update Passbook Today. But no amount will be credited.
                    Amazon has processed a refund of Rs1288.32 on[protected] but it is not showing in my account statement.they have provide the authorisation code (refund reference number) for the transaction which is[protected].please process the refund of this amount
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                      abhishek199519951
                      from Amethi, Uttar Pradesh
                      Mar 5, 2019
                      Resolved
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                      Resolved

                      Address: Raj Wali Gali, near ICICI Bank, Bathinda to Mansa Road, 151302

                      My account number[protected]
                      I purchased a product on 21th of this month using my canara bank debit card same was not received i asked them for refund. As per their confirmation refund was initiated 28th of the month maximum time frame was 5 days. Still it was not reflected in my account. Amazon had provided the refund reference number[protected], please check and confirm the status.
                      Mar 6, 2019
                      Complaint marked as Resolved 
                      Thank you
                      Amazon India customer support has been notified about the posted complaint.
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                        A
                        alik_61
                        from Pune, Maharashtra
                        Mar 5, 2019
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                        Address: Amazon Seller Services Private Limited Ground Floor, Eros Plaza, Eros Corporate Tower, Nehru Place, New Delhi 110019

                        From sri alik kr. Bhattacharjee
                        44, bindubasini road
                        P. O. Bhatpara
                        Dist. North 24 parganas
                        West bengal
                        Pin. 743123
                        Mo.[protected]
                        Email [protected]@yahoo.co.in

                        To
                        The amazon india customer care
                        [protected]@amazon.com
                        [protected]@amazon.in
                        Sub. Delivery of 6 kg. Of surf excel matic
                        Ref. Deduction of rs. 898.00 on 02.02.2019 at 20:34:45
                        Txn reporting goo. Gl/4g2ww3. Info:amazon from
                        Bh-ubibnk 02/03/2019 08:36 pm
                        Sir,
                        I have ordered 4+2 kg of surf excel matic and deducted rs. 898 from my united bank of india
                        Bhatpara branch as under but on tracking it it shown that payment is due.
                        Please look into the matter and deliver the same at the earliest.

                        Transaction details
                        Account number [protected]
                        Transaction date 02/03/2019
                        Transaction amount inr 898.00
                        Transaction type dr
                        Transaction description amazon /[protected]
                        Your earliest action please.
                        Thanking yoy,
                        Dated 04/03/2019
                        Yours faithfully
                        Alik kr. Bhattacharjee
                        Amazon India customer support has been notified about the posted complaint.
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                          U
                          Upadhyay5592
                          Mar 4, 2019
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                          Address: PALSANA CHAUKADI, Room no 406 aayojan residency, Surat, Gujarat, 394315
                          Website: amazon.in

                          I have ordered a levi's sneakers on 28/2/2019. The offer price is 989 rs. I have paid online. I got a delivery date 3rd march 2019. Before buy i checked my area delivery options by pin code. That time it show me the package is available in my pin code area but on the delivery time it say that my area is not available for delivery and my order is returned. I want compensation for mental harassment or send my order free of cost.
                          Registered mobile number [protected]
                          Amazon India customer support has been notified about the posted complaint.
                          I, Aubrey Lunn had ordered for an engraving machine, costing Rs. 209/- battery operated. On checking orders since the last six months. This item was ordered around a month ago. Also no message received si far. Please help out.
                          Aubrey Lunn's reply, Feb 27, 2019
                          Still np feedback from amazon. Should I place order again?
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                            G
                            govindu.rajulu
                            Mar 4, 2019
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                            Address: 1.202, Guntur, Andhra Pradesh, 522510

                            I have bought alexly tf3 neckband from amazon on 12 dec 2018. It had a warranty period of 1 year. Sadly it stopped working from 2 days.. Only one side is working.. Please resolve my issue and help me with the warranty.. I have been continuously contacting.. But the number is not reachable.. And they are not responding on whatsapp also

                            Order no[protected]
                            Amazon India customer support has been notified about the posted complaint.
                            I have been getting bills about audio books but I haven't bought any.
                            My credit card is being charged each month called Amazon Prime
                            I didn't sign up for anything. Please credit my account and than remove my credit card number from your files. Thank you! Pauline M. Snyder
                            Pauline Snyder's reply, Feb 26, 2019
                            A charge that I didn't authorize to my credit card.
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                              D
                              Diali
                              from Kolkata, West Bengal
                              Mar 4, 2019
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                              Address: 33 Shibtala Street Uttarpara near TIP TOP, Hooghly, West Bengal

                              I purchased a dream palace leather gym hand gloves on 23/02/2019vide order no[protected]. The item was delivered on01/03/2019 but the item is inaccurate displayed in website. I wanted to return on next day. But when all steps are filled in last column continue is not activated. So how can i return. If it is continued then i will leave from this company.
                              Amazon India customer support has been notified about the posted complaint.
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                                S
                                Sangu1608
                                from Chennai, Tamil Nadu
                                Mar 4, 2019
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                                Dear sir/madam

                                I placed an order with amazon india as follows:

                                Order id[protected]:
                                1 of zhou nutrition saw palmetto capsules for prostate health extract & berry powder complex to reduce frequent urination 500mg 100 caps

                                The item should have been delivered by 27-feb-2019. Till date it has not been delivered. I do not need this item as i made alternative arrangement. When i contacted amazon india they are not cooperative to cancel the order and refund my money. Please help.

                                Thanks

                                N sangameswaran
                                Mobile:[protected]
                                Email: [protected]@hotmail.com
                                Amazon India customer support has been notified about the posted complaint.
                                Mar 05, 2019
                                Updated by Sangu1608
                                Amazon does not bother about my emails asking them to cancel the order and refund the money.
                                They keep supporting the seller instead of supporting the customer/buyer.
                                Worst of all the Amazon operations.
                                I am Amazon app used to Airtel Recharge Rs.179 (Monthly Pack) Ny no [protected] Recharge from my Debit card. Rs. 179 Rupees deteced from my card. But Recharge was failed. Amazon is send the Massages was Recharge failed Amount is Refund in 24 Hours. But no Refund from three days.
                                I have ordered,[protected]. They have confirmed delivery on 04. 03.2019(monday).
                                Without even trying a delivery on sunday they had returned the item to seller, .
                                I order in amazon blackaberry z10 (charcoal, black) my amount not refunded and not receive from bank message alert money cut
                                Amazon India supports only the vendors. They do not care for the customers.
                                Amazon India is totally different from other Amazons in other countries.
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                                  S
                                  Samruddhi@1
                                  from Delhi, Delhi
                                  Mar 4, 2019
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                                  Address: Shree Sadguru Appt 706, MANISHA NAGAR GATE NO.2, Behind Swimming pool, Thane, Maharashtra, 400605

                                  I perched one mobile on 15 the feb.
                                  On 18 feb, when i started using the mobile found its not working properly.
                                  Immoderately i lodge complaint and send mail to amazon.
                                  On 22 feb technician visited my place and confirmed about faulty mobile. He promise me to refund or replace. On 25th i called customer care they said your complaint has been resolved.
                                  Again i lodge complaint again technician visited my place on 28th feb, and he provided certificate for faulty mobile and software.
                                  Certificate uploaded for reference.
                                  Name of technician visited is mr, gupta no... [protected], from tvs
                                  Now amazon is not ready for refund due to time over.
                                  But is was not my fault, amazon technician did not visited my place on time.
                                  Amazon India customer support has been notified about the posted complaint.
                                  Hi Team

                                  I bought a Tissot watch from Amazon for RS 24000. But they have given a fake tissot.
                                  I have tried looking for the model on official website and also looking for seller details
                                  Kindly expedite

                                  Thanks
                                  Bhagyashree
                                  I have charges for 1/11 and 2/11 for 13.90 on my credit card. I do not know what these charges are for. Please refund my credit card at once.
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                                    R
                                    rammurarka12
                                    from Hyderabad, Telangana
                                    Mar 4, 2019
                                    Resolved
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                                    Resolved

                                    Address: New Delhi, Delhi

                                    Dear sir,

                                    Cash back pending

                                    Till date not received

                                    Mail received mr ambuj s

                                    Hello ram,

                                    Greeting from amazon.in! I am ambuj from amazon.

                                    Thank you for sharing the images. I appreciate your effort.

                                    I am sorry to did not receive the cash back. This is certainly not what we want you to experience with us.

                                    I truly regret for the inconvenience caused to you.

                                    I checked that the cash back has been initiated from our end and it will take 15 days for the amazon pay amount to credit in your accounte.

                                    I will try to do it as soon as possible.

                                    I request you to kindly take stern action in this regards.
                                    Mar 6, 2019
                                    Complaint marked as Resolved 
                                    [email protected] 9640339339 ram
                                    Amazon India customer support has been notified about the posted complaint.
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                                      Z
                                      Zeena Joseph K
                                      from Angamali, Kerala
                                      Mar 4, 2019
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                                      I purchased generic table cloth (152cm).in the item description, they mentioned the size is 152cm, but delivered 137cm table cloth. I couldn't return the same because i understood the cheating after one month.
                                      You should take the matter we, the customers put forward seriously.

                                      1) in item description, details should be correct.
                                      2) ensure the sellers integrity.
                                      3) don't allow the sellers second sales thru' amazon india.
                                      4) customers review should be given.

                                      We trust amazon, but the sellers are not honest. They will spoil amazon's goodwill.
                                      Take the matter seriously, please...

                                      Higher authorities should be understood the matter.
                                      Amazon India customer support has been notified about the posted complaint.
                                      Mar 04, 2019
                                      Updated by Zeena Joseph K
                                      ..
                                      ...

                                      .
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                                        C
                                        C R Niwas
                                        Mar 4, 2019
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                                        Address: Ganyari thana road waidhan, 486886

                                        I purchase one product with amazon india and then after i return that product to amazon due to some problem in product. But still after 20 day past but still we not received my refund in my bank account and amazon people told that he send the amount in my bank account. Sir pls look this matter and do the needful. My ref no is[protected]. So sir kindly look this matter we are suffering from last 20 days. If it not possible we take legal action against firm.
                                        Amazon India customer support has been notified about the posted complaint.
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