Amazon India Complaints & Reviews

Dear Sir,
I have to Inform you that I have purchase a Laptop dated[protected] from Amazon company online with the debit card of our Indian Bank, whose number- [protected] by paying Acer Aspire 3 NXGN VS.I.I.I. 005 Laptop 18165 Order No.[protected] and canceled the order. In this regard, Amazon released Money Refund Reference Number 7550372 9 [protected] on 3 January 2019 And asked to contact the Indian Bank's Customer Care, whose complaint was filed by the petitioner on[protected], whose number-IBE022020 is the completion of the complaint process when the applicant approached the Indian Bank's e-banking care. Told and the money refunds have not been received by Amazon in the account of the applicant till date[protected], so the urgent resolution of the complaint of the applicant needs to be resolved. Necessary to engage independent evidence.

I have ordered for two products on the same day from amazon india as a gift for my friend at chennai being at vietnam. One product had been delivered on time with few items missing. Another product delivered with one week delay and product was damaged. I had raised a query on that to amazon customer care and they were very casual in reverting for that query.

Written so many mails across and asked for a replacement and in all the mails, i have only got feedback that they will improve on their quality. But that is not the right answer. I needed a proper explanation and they ignored to do it so.

After few follow up's, there were no reply at all and they didnt acept my request.

So i would like to file a complaint on them and need your support to take severe action for this incident. Thought from them is since it is a very less amount no action is required.

Couple analogue watch (Jainx - jc424) was ordered dated 24th feb 2019 at amazon.in. I have received order on 01/03/2019. Received product was of different brand and different design.
On the same return request was made and requested for said jainx - jc424 brand and ordered design. They have accepted request and return item was picked up on 03/03/2019. On again receiving revised ordered, they had sent me different brand and different design.
Customer service representative is also rude while conversation.

It was not expected from amazon to make repetitive mistakes several times and they have not been action.

I have purchased two kurtas pyazamas from amazon vide
Order id #[protected]th march 2019.
I was guaranteed delivery by 7th march 2019. At morning when i checked tracking status message "item not deliverable returning to seller" appeared on the screen. I have not been even contacted, if need be i would have mentioned nearest address.
I haven't got any response from customer care team, despite raising the issue twice with customers care team. Either
Customer team forcing me to cancel order and switch to other competitors like flipkart or what else i don't know. During
Jan 19 and march 19 i had made purchase of rs.80000/- plus.

Sir, i am a amazon prime member and have deep trust in services of
Amazon. I want punitive action against person responsible and request you to make delivery of product at the earliest. Hoping needful will be
Done by you.
It will be very disheartening for me.

Regards
Sunil kumar
[protected]
Amazon prime member and avid customer since last 7 years.

Dear sir / mam
I am janki bangar from indore. Mp
I want to complain against amazon and amazon costomer care team or product. My amazon registered email id is [protected]@gmail.com mobile no [protected]. I ordered one rashi ratan ring (Nilam ring) 15.25 cerat.in amazon in site. I am from india. Product amount is too hight 4550rs i did online paid my product order id[protected]. I ordered on[protected]. Amazon package was delivered on 5-3-2019. When amazon package was deliverd ti opened it i got only empty box mean to ring i did not got i got only product pick or detail. I got ring box is empty i called to costomer care in amazon i told my problem that i got this type product in this i got empty box. Amazon costomer care told me pls call after 10 days. My product returnable days in 10 or amount returns days in 10. Amazon costomer care also told me email i will sent you plu wait. I did wait. Yesterday on 6-3-2019 i got one email that your amazon account is permanent closed
I did not do anything from my site. Amazon your ofm team yesterday block my account. I am regular coustomer.in amazon. I am very upsad from your site. I ordered 4550rs nilam (Rashi ratan) ring my order id is[protected] from your amazon site. Package was deliverd on 5-3-2019 when i was open package i got only empty box. This is not good to me i paid you 4550rs online payment. I got empty box product. I called to costomer care no. I told all problem to your costomer care person thay told me your problem will solv 48hrs yesterday morning on date 6-3-2019 i got email from your ofm that my account is block i want to know any without reason why you did my account block i emailed to ofm regarding my problem i got one more email that you will not refund my amount its not good to me. I am very unsatisfied from your amazon costomer care person your amazon team. I called to coustomer care again i told all problem your costomer care person beahave with me very rudaly i am coustomer of your. You can not do this type beahave to me. I complained to national consumer form. My complain no is 1193269 i want my account unlock because i did not do anything wrong from my site. All problem was cream from your site. I want my product amount return i also want competition. Because your amazon team did rudaly beahave with me or amazon costomer care did not help me if you did not help me i will not quite i will fill cases against you or your seller or your product. I am costomer you should help me you did mentality harisment to me your team is doing wrong with me.
I am very upsad or disopointed from amazon. Amazon is big company. But buyer h have right to tell problem regarding product and company i am regular buyer in amazon.in this before i order one vejyanti mala i got demage product. But amazon costomer care beahave is very bad or rudaly i want to help pls help me my amount is big i also want competition. How can amazon costomer care bad or rudaly behaviour with me. Iam sending your order id screenshot and product deliverd screenshot or product package other pick.

May product last dilevery date is 28 feb but now 7 march product is not reached. Their is no reply to email.
The is fully made by me in online payment method. The boy call me and knowing by address and their after call is not.
My product name is alite face face pink colour.
My name is pooja tambrakar
My contact number is [protected]
My email is is [protected]@gmail.com
Plz contact me and delivere my product

We bought three sarees in amazon. They had sent us wrong sarees that's why we have asking for refund amount. But they told that refund process has been done successfully. They debited 20 before. But still we are not receiving amount. So we have called to amazon they told problem with in indian bank only. This is the problem.. Plzz consider this complaint.. And we need amount immediately...

This has reference of the order #[protected] dated 24/02/2019 and the materials received on 01/03/2019. After open the packages the materials defected.

I had already return through your online system on 01/03/2019 but still not collected the materials from my address. When will be materials replace or refund the amount.?

Badal maharana

The refund note has been receive seller all ready process amount of 1860 on 23th february 2019 the tedline provided by the seller has allredy passad they her provided mea refund reference number[protected] for the revars transection. Please look in to this add hallp me in getting by my amount in to bank account please sir hallp me refund ke liye

Me hicieron un cargo no autorizado en mi cuenta con mi tarjeta de debito de bank of america. Fecha de registro: 01/16/2019. Cantidad: 120.60 $. Tipo: tarjeta de debito. Comprador: nancy m figueroa. Descripción:01/15 purchase amzn.com/bill wa. Categoria del comerciante: direct marketing continuity /subscription merchants. Codigo de categoria del comerciante: 5968, nombre del comerciante: amazone prime, categoria de transacción: compras y entretenimiento: mercancias en general referencia # [protected].
Solicito sea reembolsado dicho monto a mi cuenta a la brevedad posible

I have refunded by amazon. But till now i didn't receive the refund. They gave me the reference no:[protected]. But your customer care told that we want a utr code for proceeding further. Sir please dispute my transactions. And you will find the pending transactions. And refund my transactions quickly. I believe that you will take an action of this issue. You will contact me through my mobile number:[protected]

Dear sir,
My name is manu kumar email id is [protected]@gmail.com and my no. Is [protected]which is registered with amazon. My amazon account is locked from 20 days. Reason is that i placed a order on amazon by mistake i fill wrong credit card no after please order i relies that i fill anything wrong i imidately cancelled that order.
After one day i see my account is locked. I try to contact customer care but they tell they can't help me only investigate team unlock my account. I sent mail on [protected]@amazon.in, [protected]@amazon.in ans [protected]@amazon.in but they not listening anything they send me mail that [ your order can't be delivered please fax your credit card details with billing address ] but that credit card no i filled is wrong. I also try to fax my own credit card details but fax no which they given give transmission error and fax not sent, i told these things to customer care but they are not helping me also send again mail with all details that happen with me but they are not response to any my request.

I have requested for refund but the refund is not process till now. The order no of the item is[protected] on 23rd febuary 2019 and amount is 1552.23. The order has failed but debited for three times of the said amount and i got the message on my mobile no that it will be refunded soon. But till now no refund was made. Why not solving my issues when my complain was resolved. Please let me know.

I made a payment of rs.7710 by state bank debit card for electricity bill online through website of amazon. The amount of rs. 7710/- was deducted from my sbi account no. [protected] on 05.02.2019 but payment has not been made to uhbvn and has not been received back to my account. Therefore, you are requested to do the needful at the earliest as possible and make the refund of the said amount in my sbi account no. [protected] ifsc code: sbin0050089

Dear sir,
My refund issued by amazon but not reflect in my account.
Dear hounarable sir,
My refund ruppee is below.
1- rs 579/- transjection no is
[protected].

2- rs.155/-
3- rs. 525/-
Honerable sir my three refund issued by amazon but not got to my account.
Please sir please provide me my money in my account. Tofay i update my passbook buy not credited these amounts.
Please help me.
Thanks sir.

Best regards
S. H. Siddiqui

My account number[protected]
I purchased a product on 21th of this month using my canara bank debit card same was not received i asked them for refund. As per their confirmation refund was initiated 28th of the month maximum time frame was 5 days. Still it was not reflected in my account. Amazon had provided the refund reference number[protected], please check and confirm the status.

From sri alik kr. Bhattacharjee
44, bindubasini road
P. O. Bhatpara
Dist. North 24 parganas
West bengal
Pin. 743123
Mo.[protected]
Email [protected]@yahoo.co.in

To
The amazon india customer care
[protected]@amazon.com
[protected]@amazon.in
Sub. Delivery of 6 kg. Of surf excel matic
Ref. Deduction of rs. 898.00 on 02.02.2019 at 20:34:45
Txn reporting goo. Gl/4g2ww3. Info:amazon from
Bh-ubibnk 02/03/2019 08:36 pm
Sir,
I have ordered 4+2 kg of surf excel matic and deducted rs. 898 from my united bank of india
Bhatpara branch as under but on tracking it it shown that payment is due.
Please look into the matter and deliver the same at the earliest.

Transaction details
Account number [protected]
Transaction date 02/03/2019
Transaction amount inr 898.00
Transaction type dr
Transaction description amazon /[protected]
Your earliest action please.
Thanking yoy,
Dated 04/03/2019
Yours faithfully
Alik kr. Bhattacharjee

I have ordered a levi's sneakers on 28/2/2019. The offer price is 989 rs. I have paid online. I got a delivery date 3rd march 2019. Before buy i checked my area delivery options by pin code. That time it show me the package is available in my pin code area but on the delivery time it say that my area is not available for delivery and my order is returned. I want compensation for mental harassment or send my order free of cost.
Registered mobile number [protected]

I have bought alexly tf3 neckband from amazon on 12 dec 2018. It had a warranty period of 1 year. Sadly it stopped working from 2 days.. Only one side is working.. Please resolve my issue and help me with the warranty.. I have been continuously contacting.. But the number is not reachable.. And they are not responding on whatsapp also

Order no[protected]

I purchased a dream palace leather gym hand gloves on 23/02/2019vide order no[protected]. The item was delivered on01/03/2019 but the item is inaccurate displayed in website. I wanted to return on next day. But when all steps are filled in last column continue is not activated. So how can i return. If it is continued then i will leave from this company.