Claimed

Amazon India Complaints & Reviews

1
Last updated May 20, 2024
Complaints 19944
Resolved
1460
Unresolved
18484
Quick Links
Statistics
Share
Contacts

File a complaint to Amazon India

Having problems with Amazon India?

File a complaint and get it resolved by Amazon India customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT

Amazon India reviews & complaints page 475

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
N
Narasingh Das
from Bengaluru, Karnataka
Report
Copy

product not delivered to me but showing delivered

Address:Mysore, Karnataka, 571130
Website:amazon.in

Even i not received any item yesterday it is showing delivered yesterday. I already told at home today may amazon agent come but this time nobody came and also not got any messages for any amazon agent even before this type of problem not faced, disgusting by amazon. Pastly this type problem not faced. If it will resolve please refund my amount paid for the product as soon as possible....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:35120

In sept 2018 i had charges for prime video so i called amazon to tell them their mistake. I was told that they had no record of making the charges. I was refunded however when i made a dispute with visa. I then started looking at my old statements starting in 2015. Then in 2016 the fraud charges started slowly until they were charging $44.23 for 3 years. How can they charge my visa if they have no record of their charge? Dispute support says...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Reenajsl
from Fatehgarh, Uttar Pradesh
Report
Copy

want refund

Address:Allahabad, Uttar Pradesh, 211001
Website:www.amazon.in

I have been purchased nokia 8.1 on 29 december 2018 from amazon but due to delay i returned my order. Till now i didn't get my refund. They told that they initiate my refund on 2nd january 2019 and reference no. Is 167395 but what should i do when i didn't get my refund. I don't know whose fault is this. Sbi customer care said that they can't help with reference no. Please solve my problem immediately.
Reena jaiswal...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Stalini Yesudas
from Mumbai, Maharashtra
Report
Copy

amazon package not delivery

Address:560103
Website:Amazon.in

My colleague has ordered a package for me in with his amazon username, ref id's (Tracking id[protected], order #[protected] which i have not received. Although tracking details mentions its delivered to security guard named arun, no such guard works.

Kindly share details as in who took the delivery named arun.

Delivery address : amadeus 1st floor electra b block, prestige tech park internal rd,...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shivangi Saxena Shrivastava
Report
Copy

need amount return for order # 407-9996117-0039562

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

Hi team,

I have ordered a trouser with order number order #[protected] for which i have paid 599 inr from amazon pay wallet. Later on when i read the reviews of this product i have cancelled the delivery of this order on 9th january 2019. I am waiting for my money return for this order as now i am not buying it but already paid the money for this order, but till yet no refund is generated against this order in my...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Sonipat, Haryana, 131001
Website:www.amazon.in

I ordered a philips viva collection hd4938 induction cooktop from amazon on 24 december 2018 & recieved the package on 26 december 2018. After receiving the package i opened the external amazon box after that i opened the philips induction cooktop box which was not sealed after opening that i found multiple number of polythene airbags and among them there was a white colored polythene bag inside it i found a piece marble stone and a brick...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:560003
Website:www.amazon.in

Dear sir

I had ordered fossil dean chronograph watch on 26th dec 2018. But i have received a damaged fossil dean chronograph watch on next day which i had returned requesting for replacement. But unfortunately i got a different model of the same brand next day. This time it is really unacceptable, hence i had requested for refund.

Amazon courier guy took the product next day., that was on 30th dec'18. Since then...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vipulnegi24
from Dehra Dun, Uttarakhand
Report
Copy

refunds for undelivered product

Address:+91

I have ordered and paid for a product from amazon.in which was unable to deliver. For that i contacted to amazon service and they told me that due to some delivery problem you can't have that product and your money will be refunded. Then it was returned and the refunds was under process till now since december 20th. I am loosing faith now on amazon...
+7 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Nagpur, Maharashtra, 440008
Website:www.amazon.com

Hello sir
My self mohit chaware from nagpur maharastra 440008

I order a mobile phone from amazon one plus 6t of ₹37999 thru the bajaj emi card delivery comes on 4th january but when i opend it i dont get mobile phone at the box i complaint at amazon 1st day they told me that wait till 12th of january will help u now i get the msg that they did not help me told me that we cant help u with this order at any replacement...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
akshitha
from Kavali, Andhra Pradesh
Report
Copy

complaint on amazon service

Address:Prakasam, Andhra Pradesh
Website:www.amazon.in

I bought Think value wifi camera on 11th november, 2018, it was worked for 20days, later it has a complaint, i tried to make call to the seller but not received calls, it has 1 year warranty. so that i tried to contact amazon but amazon representatives cleared that they are not responsible for seller issues. I paid/bought through amazon only, then whom should i blame/ask/complaint?...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Nandakumar Patil
from Nagpur, Maharashtra
Report
Copy

provide fake information as product delivered however I didn't receive product

Address:Pune, Maharashtra, 411033
Website:amazon.in

I am facing issue with amazon service. Without bothering they provide me fake information about product delivery.

I have order sweater from amazon and which supposed to be delivered on 7th jan 2019. On 7th jan i have received messages that order is out for delivery and evenings time i have received email that product successfully delivered and in amazon application order status has been changed to delivered.

I...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
Smineet
from Shimla, Himachal Pradesh
Report
Copy

bluetooth headsets not delivered from 1 month | no refund too

Address:Solan, Himachal Pradesh, 173212
Website:www.amazon.in

Purchased sports hd sh 12 wireless bluetooth headphone from amazon services with order id:[protected]-23337955 dated 13 january costing rs. 489 which is still not delivered and when i asked for a refund they said to wait for 2 weeks. They created so much of mental tension for me.

My product is under amazon guarantee and they are responding properly creating harassment for me

I wanted to put a legal case against...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Sini Panikar
from Pune, Maharashtra
Report
Copy

fraud transactions on amazon, amazon pay is not secure

Fraud transactions and orders placed on amazon.

Amount deducted from amazonpay without any authorisation from me.
Amazonpay is not secure at all.

It happened on jan 7 for rs 1500,
Croma gift certificate issued to [protected]@gmail.com

Second on 9 jan for rs 250, book my show gift voucher to [protected]@gmail.com.

Customer care is clueless and says refund or cancellation...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
N
Nanavanalla
from Bengaluru, Karnataka
Report
Copy

products returned but refund not initiated by amazon.in

Address:560020
Website:Amazon.in

I have returned the products to amazon due to wrong was sent by amazon And Also I was paid Rs 7534 to amazon towards my order but after return pick up they didn’t give my refund and also not responding.
So please help me.
Order Number:[protected].
I have attached a photo below, out of 4 products 3 was delivered to me and due to wrong items sent by amazon I have returned all three products back.
And...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Address:Rajkot, Gujarat, 360005
Website:www.amazon.in

Yogesh parmar
Rajkot
+91-[protected]

Date 09/01/2019

Sub : rest of balance not refund to my account bcoz told company rels and regulation

Respected sir

I wish to complain about online shopping web amazon india (Rest of balance not refund to my account bcoz told company rules and regulation ac. No. Icici pay later[protected], [protected] - icic0000930) that i purchased...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
aash143
from Indore, Madhya Pradesh
Report
Copy

cheap n fraud company

Address:Khargone, Madhya Pradesh
Website:amazon.in

I m ordered the shoes on amazon india but i m geting defective shoes. amazon not checked ordered product without check send product to customer. i m geting also defective shoes i conatact amazon customer care they said replacement not available they said replacement available in 8 jan5:30am 2019. i m still waiting 30dec. 2018 to 8 jan. 2019.
on 8 jan. 2018 again i talk to customer care they said again replacement not available. i...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
Tpoo
from Noida, Uttar Pradesh
Report
Copy

defective product delivery and not replaced

Address:110059

Worst services. I Ordered wonderchef item on Jan - 6, and the item was delivered on 7 Jan that was defected. I raised a concern on 7th, and your team will raise a concern and process the replacement item. However, on 8th jan delivery agent came at my friend home and said he need to authority for customer care regarding the delivery of this product and replace older one. But, this item is purchased for someone like as my friend. So that i...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
karthik rasoori
from Ozhukarai, Puducherry
Report
Copy

about product cancellation and refund

Address:Hyderabad, Telangana

Sir, This is Kartheek I have ordered Sanyo 49inch TV through Amazon on 31st December 2018 Order No.[protected]. On the same day I have cancelled my order, but till date they haven't forwarded the request for cancellation and are not ready to refund my amount which is of RS.43000. Everyday iam speaking with their customer service representatives and they are saying we have initiated the request for cancellation. But on 8th January...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
Tripti Soni
from Jodhpur, Rajasthan
Report
Copy

online money fraud by using name of amazon.in

I am Tripti Soni lives in Jaipur.Around 12:36 pm i received a call from mobile no: [protected] saying, "we are pleased to inform you that since you our daily customer of online shopping we the amazon india company would like to give you a free gift hamper since you are our daily online shopping customer." they asked me to do a shopping of min. 5, 000 to get this gift and said that i will get 50% of 5000 back and as of hearing all the cases...
+4 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
D
DrSantanu Sarma
from Kokrajhar, Assam
Report
Copy

failure of delivery of order no. 405-5902932-9409129 by gati kwe

Address:Dhubri, Assam, 783324

My order of “Zibuyu 1 SET Cane CP-5 Guitar Pedal Power Supply 9v 12v 18v 10 Output” (Order no.[protected]
Tracking ID[protected]purched from Amazon.in on 18 Dec 2018 was sent through Gati Kwe. The item reached Guwahati on 27 December. But the agency failed for delivery of the item even today. After my repeated e.mail one lady of the agency misbehaved calling to my mobile number too....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy