Amazon India Complaints & Reviews

I have requested for refund but the refund is not process till now. The order no of the item is[protected] on 23rd febuary 2019 and amount is 1552.23. The order has failed but debited for three times of the said amount and i got the message on my mobile no that it will be refunded soon. But till now no refund was made. Why not solving my issues when my complain was resolved. Please let me know.

I made a payment of rs.7710 by state bank debit card for electricity bill online through website of amazon. The amount of rs. 7710/- was deducted from my sbi account no. [protected] on 05.02.2019 but payment has not been made to uhbvn and has not been received back to my account. Therefore, you are requested to do the needful at the earliest as possible and make the refund of the said amount in my sbi account no. [protected] ifsc code: sbin0050089

Dear sir,
My refund issued by amazon but not reflect in my account.
Dear hounarable sir,
My refund ruppee is below.
1- rs 579/- transjection no is
[protected].

2- rs.155/-
3- rs. 525/-
Honerable sir my three refund issued by amazon but not got to my account.
Please sir please provide me my money in my account. Tofay i update my passbook buy not credited these amounts.
Please help me.
Thanks sir.

Best regards
S. H. Siddiqui

My account number[protected]
I purchased a product on 21th of this month using my canara bank debit card same was not received i asked them for refund. As per their confirmation refund was initiated 28th of the month maximum time frame was 5 days. Still it was not reflected in my account. Amazon had provided the refund reference number[protected], please check and confirm the status.

From sri alik kr. Bhattacharjee
44, bindubasini road
P. O. Bhatpara
Dist. North 24 parganas
West bengal
Pin. 743123
Mo.[protected]
Email [protected]@yahoo.co.in

To
The amazon india customer care
[protected]@amazon.com
[protected]@amazon.in
Sub. Delivery of 6 kg. Of surf excel matic
Ref. Deduction of rs. 898.00 on 02.02.2019 at 20:34:45
Txn reporting goo. Gl/4g2ww3. Info:amazon from
Bh-ubibnk 02/03/2019 08:36 pm
Sir,
I have ordered 4+2 kg of surf excel matic and deducted rs. 898 from my united bank of india
Bhatpara branch as under but on tracking it it shown that payment is due.
Please look into the matter and deliver the same at the earliest.

Transaction details
Account number [protected]
Transaction date 02/03/2019
Transaction amount inr 898.00
Transaction type dr
Transaction description amazon /[protected]
Your earliest action please.
Thanking yoy,
Dated 04/03/2019
Yours faithfully
Alik kr. Bhattacharjee

I have ordered a levi's sneakers on 28/2/2019. The offer price is 989 rs. I have paid online. I got a delivery date 3rd march 2019. Before buy i checked my area delivery options by pin code. That time it show me the package is available in my pin code area but on the delivery time it say that my area is not available for delivery and my order is returned. I want compensation for mental harassment or send my order free of cost.
Registered mobile number [protected]

I have bought alexly tf3 neckband from amazon on 12 dec 2018. It had a warranty period of 1 year. Sadly it stopped working from 2 days.. Only one side is working.. Please resolve my issue and help me with the warranty.. I have been continuously contacting.. But the number is not reachable.. And they are not responding on whatsapp also

Order no[protected]

I purchased a dream palace leather gym hand gloves on 23/02/2019vide order no[protected]. The item was delivered on01/03/2019 but the item is inaccurate displayed in website. I wanted to return on next day. But when all steps are filled in last column continue is not activated. So how can i return. If it is continued then i will leave from this company.

Dear sir/madam

I placed an order with amazon india as follows:

Order id[protected]:
1 of zhou nutrition saw palmetto capsules for prostate health extract & berry powder complex to reduce frequent urination 500mg 100 caps

The item should have been delivered by 27-feb-2019. Till date it has not been delivered. I do not need this item as i made alternative arrangement. When i contacted amazon india they are not cooperative to cancel the order and refund my money. Please help.

Thanks

N sangameswaran
Mobile:[protected]
Email: [protected]@hotmail.com

I perched one mobile on 15 the feb.
On 18 feb, when i started using the mobile found its not working properly.
Immoderately i lodge complaint and send mail to amazon.
On 22 feb technician visited my place and confirmed about faulty mobile. He promise me to refund or replace. On 25th i called customer care they said your complaint has been resolved.
Again i lodge complaint again technician visited my place on 28th feb, and he provided certificate for faulty mobile and software.
Certificate uploaded for reference.
Name of technician visited is mr, gupta no... [protected], from tvs
Now amazon is not ready for refund due to time over.
But is was not my fault, amazon technician did not visited my place on time.

Dear sir,

Cash back pending

Till date not received

Mail received mr ambuj s

Hello ram,

Greeting from amazon.in! I am ambuj from amazon.

Thank you for sharing the images. I appreciate your effort.

I am sorry to did not receive the cash back. This is certainly not what we want you to experience with us.

I truly regret for the inconvenience caused to you.

I checked that the cash back has been initiated from our end and it will take 15 days for the amazon pay amount to credit in your accounte.

I will try to do it as soon as possible.

I request you to kindly take stern action in this regards.

I purchased generic table cloth (152cm).in the item description, they mentioned the size is 152cm, but delivered 137cm table cloth. I couldn't return the same because i understood the cheating after one month.
You should take the matter we, the customers put forward seriously.

1) in item description, details should be correct.
2) ensure the sellers integrity.
3) don't allow the sellers second sales thru' amazon india.
4) customers review should be given.

We trust amazon, but the sellers are not honest. They will spoil amazon's goodwill.
Take the matter seriously, please...

Higher authorities should be understood the matter.

I purchase one product with amazon india and then after i return that product to amazon due to some problem in product. But still after 20 day past but still we not received my refund in my bank account and amazon people told that he send the amount in my bank account. Sir pls look this matter and do the needful. My ref no is[protected]. So sir kindly look this matter we are suffering from last 20 days. If it not possible we take legal action against firm.

Dear team,
I have ordered a book named soil science on 13 feb. And still havenot received yet.
I need compensation for delay.
Please note following points are observed during talking to your helpline number;-
1-no tracking for delayed product by amazon employees.
2-after too many follow ups, there is no action taken by customer care.
3-amazon cannot pay compensation for delayed product.
4-there are millions of customers, so amazon cannot track the delayed product as informed by amazon executive.
5.-there is no benefit for prime customer as there is too much delayed.
6-there is no proper email id provided by amazon care.

If such type of problem exist then how can we trust on amazon.
This is not the first time that prodcts are getting delayed.
Please look for this and take a strict action and provide me the compensation.

I ordered two books from amazon.in on 24 february 2019 in my sisters college (My order was paid), but non of them got delivered to my sister and they were marked as delivered and signed by my sister (Shivani) on the amazon.in site (Photo attached) when i tried to contact amazon customer service regarding this issue for my first package that was marked as delivered on 28 feb 2019, they said to fix it (Chat with vivek attached as 1st chat). My sister received only a msg from the delivery boy for this (Photo attached). But it was not delivered to where she asked them to delivered it (In girls hostel office) and when i tried calling the delivery boy he didn't pickup the call every time i called him.
But for the second package there was not even a msg from the delivery boy and when i randomly check on amazon.in to track my package it was marked as delivered. When this thing happened to another book then i again contacted them they asked me for more time, and i was not feeling right about it so i ask them for the refund but they said they cant do anything about it so i am stuck plz help me.

We registered trademark owner of copper heritage brand copper glasses.. Sir our copper glasses are sold by ayur patra in amazon.. But we are not giving our product to them.. They are selling fake product.. Please ban ayur patra to sell our product.. Please take action as soon as possible so that ayur patra would not be able to sell fake product by our brand name

Rahul garg
[protected]
Owner of copper heritage brand

Online shopping done on 27 oct 2018 order id[protected]
But later on cancelled it and complained many times for the refund but did not get it till date. The amount is rs1021. Kindly process it as neither the online shopping site nor the bank is helping to get me the refund. Ref no provided by bank is
[protected] but the refund could not get processed

My package should deliver yesterday 2nd of march 2019 but they did not come and deliver my package. And told me your package will deliver on tomarrow morning at 9 am but then i got a call from delivery guy that he was saying i put wrong address and can't deliver my package on today. He was harsh. No manners to talk. I want to complaint against him. If this the service you provide and let your delivery guy to do whatever they do, you shouldn't promise customer to deliver the product on time.

I was charged $13.99 from amazon prime when i did not give any authorization
My bank charged me $34.00 for insufficient funds i want my money back and now i have to speak to a bank associate about not been charged for this transaction, this happened on march 1 please i need this resolve. Also, i have never done business with a company that does not have an email to contact or a customer service phone number, it is a shame that i trusted you and you without my permission take my money from my bank, shame on you.

I am totally disappointed today because of the worst service provided by amazon india. I have ordered a laptop on 1st mar, 2019 (1 am) cost around 36k from amazon just because as i needed that asap to give as a gift and as a prime customer i thought of getting this on time. As promised by amazon in "shipment details" i found this tag "one-day delivery at rs 100. Free with prime". I was totally impressed and was eagerly waiting for its arrival. On 2nd mar, 2019 i got a notification for its arrival in the app with delivery agent number.
Around 12 pm i placed a call but unable to connect. Till evening 7 pm i waited but didn't got any response from the agent. After some time got connected but that agent told the package is not available with him and some other agent have that. Then i connected to the customer care and one lady picked the call. After listening to my query she assured me that the package will arrive on time. I asked her to provide the agents mobile number so that i can communicate with him but surprisingly she told that they can't trace it. Again i waited till 9 pm still i have not received any call but in app its showing to be delivered today. I tried to connect the customer care again and told the same story but he changed the story and told to raise a complaint, also scheduled the delivery to the next day.

As a prime member if am not getting those facilities and getting treated as a regular customer then please revoke my membership and please refund my monthly membership money.

Don't give fake promises if you are not able to keep it. Also living in a city like bangalore if amazon is not able to deliver things on time and most important thing is tracking is just for name sake.