Amazon India Complaints & Reviews

I have ordered an viva philips induction on amazon.in and they have delivered me the wrong product in the package, the label and product details are right on upper box but the product i received was wrong in the internal package and even the printed label on the internal package of product was wrong and the shipping address is of another state
And now after complaining to many times they are telling we have send the correct product and neglect to replace with my correct product or refund the product.
Please help me out. Take necessary action

I ordered a philips viva collection hd4938 induction cooktop from amazon on 24 december 2018 & recieved the package on 26 december 2018. After receiving the package i opened the external amazon box after that i opened the philips induction cooktop box which was not sealed after opening that i found multiple number of polythene airbags and among them there was a white colored polythene bag inside it i found a piece marble stone and a small brick inside it. Just after that i contacted to amazon customer service that said please wait for five days we will provide you resolution after waiting for five days i again contacted them they said to me that we are unable to provide you replacement or refund. I contacted them multiple times but their response was same.

Today, i've placed an order worth rs 120.
Around 10:49 pm, i've got a mail that i had requested seller to cancel my order.

After few minutes, my order was cancelled..

Order #[protected]

The moment i got to know about this spam, i called their customer care support.

Their executive took 20minutes to transfer my call to their senior..

Over phone, their executive agreed that one of executive has done this order cancellation by mistake, and afterwards they said due to limit reached, your order was cancelled.

Then their senior said, that you had requested for..

What a spam! Now they are misleading us completely, so that we don't have much options left to clarify..

Also i'm attaching their recording here, so that everyone knows about how fake they are. They completely agreed that mistake was from our end, then told due to limiy exceed, and then their senior faking out me completely.

Kindly take action against such executives... Worthless amazon company..

Already know how to keep our money without giving services..

Regards
Deepak

Hello sir
I am ajay frome shahdara
I buy a shue ( brand name pumha
Then i cancel it
Theen my money detect 1136 rupes

I want my refund in my account
Pls sar help
My no [protected]
My account in canra bank
Account no last five disets
37160
Pls help sir

I was trying to add money to my amazon wallet from my debit card on 1 February but the transaction failed and the amount was debited. I was supposed to get the refund within 2-3 business days.

I contacted Amazon customer service. I was told that the amount would be refunded within 5-8 working days but nothing happened so far.

Dear sir
Mene ak order kiya tha amazone pr
Puma shue
Fir mene cancelsd kr diya
Or jo mera belance cut ho gya thaa vo
Abhi tk mere account main nhi aaya
Mera acc no hai last five digits no 37160

Or amazone wale bol rhe hmne yaha se bhej diye apke account main
But vo nhi aaye abhi tk

Or amazone walo no mujhe tranjection id bhi di hai.[protected]
Pls sir help kro

I have received a message from amazon stating that a refund was initiated and will show in my account on 2.7.2019 but that has not happened. Kindly sort the issue out or dispute the transaction as 'transaction not processed' so that i can take it up to the higher authorities. Thank you kindly and i do hope that the issue is rectified as soon as possible

I order a product on 19th january 2019 and after few days it showed that the product is delivered but i didnt receive any product and i didnt even receive a call from the delivery man i spoke to the customer care they told me that the will place a replacement order they did that and again on it showed that the product is delivered but still i didnt receive the product again i spoke to the customer care executive they told me that i have to wait till 12 feb 2019 i did that and i dont know why but they blocked my amazon account and they denied refund request

I always always purchase from amazon, i was billing but somw technical fault was there but again i did billing by card and it had been done still my account is locked not getting unlocked while i got mail i have been unkocked but when i talked to customer care i found it was locked again.
What the hell is this?
M very sad. Plz donr cheat and play dirty game
I hav given u lakha of business and also shared u at facebook a lot what thw hell ia this

I ordered a t shirt which I didn't liked. So, i returned it . The actual cost was 422 rs with 40 rs delivery charges. Though I returned the package but I got only 422rs as refund. Left 40 (delivery charges) was not refunded . It was a very bad treatment given by Amazon. I don't think it suit to the ethics of Amazon Group .

I ordered a battery and buzzer in amazon. It was showing delivered and i didn't receive the product and if i call amazon they refusing to refund my money. I want amazon to investigate this issue with cctv camera and find out to whom the delivery guy delivered. Now i'm helpless and my money is totally looted here... Very worst kind of service... Amazon is involving in fraud activities...

Call me at [protected]
Dr. Raj kumar

I ordered a battery and buzzer in amazon. It was showing delivered and i didn't receive the product and if i call amazon they refusing to refund my money. I want amazon to investigate this issue with cctv camera and find out to whom the delivery guy delivered. Now i'm helpless and my money is totally looted here... Very worst kind of service... Amazon is involving in fraud activities...

Call me at [protected]
Dr. Raj kumar

I (Subhadra pramod pandey) have returned a product of amazon india (Product code :[protected] on cod and they transferred they amount to my account (A/c number :[protected] on 14/10/2018 and claimed that it will be reflected in my account at a maximum period of 24/10/2018.
The refund reference number is :[protected]
I have visited to my branch (Canada bank, varanasi saranath) and have not received money (12/02/2019)
It had been 4 months and still i am struggling to receive it.

My name krishnakumar. I ordered total 4 books (Order #[protected] but i got only 2 books.
While contacting customer care service regarding this issue, they not giving valuable reason for this. They telling careless answers..
Previously last month (Order #[protected] also like this happened for me..
Always i am getting less quantity of products than what i ordered..
I am unsatisfying with amazon service...

Amazon se e-mail (Hr/amazon.in.@ gmail.com)
Mujako yek email me appointment letter
Owr resource processing form beja
Usme mobile no. Bhi tha usko me ([protected]) phone kardiya ow bola sir apko shale 1550 dena hoga uniform owr shoes job id lene keliye, ow account no muje beja

Amazon.[protected]@
Account number. 3076*866
Holder name. Deepika bhardwaj
Ifsc coad ubi*60
Bank. Union bank of india

It was very disappointing to see such a big company, who are also misleading the consumers.. And committing errors and not even resolving even after admitting the mistake and after half a dozen follow ups.
Deposited 10k in amazon pay using credit card with an intention to use pay a retail shop like paytm.. But could not make the payment using scan and pay option.. And the customer service explained the it infrastructure is currently under development and the option is currently only available in bangalore. This is not mentioned/ cautioned anywhere. Still havnt got the refund even after couple of dates and deadlines to resolve promised after multiple followups and still continuing my follow up.

Balakrishnan, chennai.

Dear sir/madam,
I have received a suspicious mail stating that "code 138782."
[protected]@verificationemail.com via amazonses.com. I would like to know weather i got this mail from your side or its an anonymus mail which i have got. If its not from your side do let me know what should i do regarding this mail.
I have already sent the mail to amazon.com/ customer care, they said it is not from them and they asked me to contact you, they also mention that you are their partner site so let me know what to do.

I have booked tyre puncher kit from amazon on 3-2-2019 but today on[protected] delivery boy delivered a dashmat so i want to be complaint against to amazon company for wrong item delivered by delivery boy so pls kindly help me and resolve my complaint and i paid the item amount -111 rs cash to delivery boy at delivery time so pls help me i am waiting for your response

Sir, I had ordered a item in Amazon through my Rupay debit card amount of 2, 099. I cancelled the item due to some issue. So they refund my amount and give me a refund reference no. But my amount is not credited to my account. Three month passed already, I have done all the formalities.
Kindly solve my problem as soon as possible.

I m regular customer of amazon
I buy
https://www.amazon.in/gp/product/B07B4VSXNP/
Sandisk microsdhc 32gb memory card
But later sometime its fault when i go to sandisk they say its unauthentic product. And fake.
Then i contact amazon they say need physical leter from sandisk and seller reply only "ok"
Now what i do, in there product it look like real sandisk and have 5 year warranty, what i do now, im stucked