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Amazon India Complaints & Reviews

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Last updated May 6, 2024
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Amazon India reviews & complaints page 499

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S
Sameer Lakhera
from Noida, Uttar Pradesh
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refund concern

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:Amazon India

Name - sameer lakhera
Branch - canara bank pauri garhwal
Acc. No.[protected]
Ifsc code - cnrb00002149
Ref no.[protected]
Phone no.-[protected]
Email id - [protected]@gmail.com
We had ordered a mobile oppo real me 1 on 13 oct in amazon online shopping app and we had cancelled the order immediately & then had refunded the amount of rs.10, 490 & from your side & we did not get...
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jeetu8741
from Hyderabad, Telangana
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regarding refund of malfunction product

Address:Gaya, Bihar, 823001
Website:amazon.in

Hello there,

I bought one moto turbo charger. It was delivered on time. When i checked it, i found that it wasn't working. I raised a return request. But no one came to pick the item. I called customer care and they asked me to cancel return and raise it again. I did it. Once again, no one came next day to pick return request.
The same happened for more than 8 times.

From the latest interaction, i was...
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A
Abyssek
from Agra, Uttar Pradesh
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return not being picked up

Address:New Delhi, Delhi, 110017

I ordered this item (Order id #[protected] on 14.10.18 as a diwali gift for my family and got it by 19.10.18. But the glass panes were broken. So i initiated return by 21.10.18.
Today is 14.11.2018 and the item is still lying packed waiting to be returned. Every time the delivery guy comes and says the item is too big for his vehicle. I keep calling amazon customer care and they keep apologising and promising the same would...
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A
avishrestha
from Pune, Maharashtra
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lenovo l420 14.1 inch laptop (certified refurbished)

Address:Indore, Madhya Pradesh, 452010
Website:www.amazon.in/gp/product/B07D3DWKTB/ref=oh_aui_detailpage_o01_s00?ie=UTF8&psc=1

I ordered lenovo l420 14.1 inch laptop (Certified refurbished) product from amazon on 5th aug 2018. I received laptop on 11th aug 2018.
Product having 6 months warranty thus i have registered for the same on 13th aug 2018.
I was busy on leave for week so i had not used my laptop post 13th aug.
When i came back from leaves i found that laptop is not working properly (Laptop was not getting started) and then i complained...
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9
9654143734
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order not delivered

Address:110045
Website:AMAZON

This is sumit rawat, one of an amazon prime member with id - [protected]/ [protected]@yahoo.co.in.
This e-mail is to share an discourteous experience with amazon order id[protected] and top being a prime member.

I order the product on 10th nov18 to gift it to my sister in law on a special day of her birthday 11th nov18. As per product guarantee delivery this was supposed be delivered on 11th nov18.
I...
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Pooja Raje
from Pune, Maharashtra
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amazon order no 40369673283325125

I had ordrered nirlon ceramic aluminium tawa during great indian festival from amazon. But they had delivered some different item. While speaking to customer service officer he said that this rarely happens and he asked me to return the order and place a new order. I did the same thing and placed a new order. Order id[protected]. But again they have delivered wrong item. Rather they have again sent the previously delivered same wrong...
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S
Supriya Lucy
from Bhagalpur, Bihar
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amazon delivery service is very bad and harassing

Address:800011

Respected sir /ma'am, this time I'm very annoyed with yr service . My name is Supriya and I am from Patna. I placed 4 order on 2nd November. Order no. 1.[protected], 2.[protected], 3.[protected], and 4.[protected]. On 6th of November there was a msg at 12:17pm that my product no. 3 above will be delivered today and at 3: 52 pm there was a msg that my order will be delivered as per my request. There was...
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gautamvmenatheril
from Ernakulam, Kerala
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arrogant and insulting behaviour by amazon agent

I have made an order on 6th november 2018 wit order no[protected]. The sheduled delivery date was 12th november 2018. On 12th i got a message that order is delayed and will be delivered on 13th.

But till now the book is not delevered, and i have contacted the amazon agent by phone in the number [protected] which was along with the 'out for delevery message' i got. But the person whi answered the call was very insulting...
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S
sara-2020
from Chennai, Tamil Nadu
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washing machine not yet delivered

Address:Dindigul, Tamil Nadu, 624001
Website:amazon.in

I have purchased an LG washing machine on 3rd Nov at "amazon.in" website, and it was during the discounted sale. At the time of purchase, it was mentioned that estimated delivery is 3-5 business days[As I am a prime customer] which is within 8 Nov. Later, at the time of shipping it was changed to 13 Nov. However, the item is not yet delivered. As my current washing machine is dead, I am in desperate need of this item to be delivered at earliest....
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Rajkiran Wardhaiya
from Mumbai, Maharashtra
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jbl wireless headphone fake product

Address:Thane, Maharashtra, 421004
Website:Amazon

I purchased JBL 450 BT from Amazon india and it stopped working within 29 days I called Amazon and they refused to replace or refund the product it cost 2890 rs. I contacted JBL and they said will check if they can replace the product but I need to visit there service centre which is not convenient for me since it's in lower Parel. I stay at Ulhasnagar why is should be doing this replacement for d fake product I need my money to be refund...
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Address:800014

In connection with installation of my ifb washing machine i have been issued ticket no.[protected] and given two no.[protected] and [protected] to contact installation executives. Unfortunately, the first no. Is invalid and the second no. Is perennially busy. May i know is it the way to help your customer or to take them for ride? I am aghast how a giant entity like amazon can afford to dent its credentials by stooping to such misinformation....
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Rajkiran Wardhaiya
from Mumbai, Maharashtra
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jbl 450bt stopped within 29 days of purchase

Address:Thane, Maharashtra, 421004
Website:Amazon

I purchased JBL 450BT wireless headphone from Amazon and it stopped working in 29 days now Amazon refused to refund or replace it. This is duplicate product for sure since JBL very well and it doesn't stop working so soon. Now it's been 2 months without any solution.When I called Amazon they said to contact JBL for replacement since it's more than 15 days when I contacted JBL they said to visit to there service centre which is located in...
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A
anuradharudhramoorthy
from Chennai, Tamil Nadu
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issue with my order

Address:635001
Website:Amazon

I ordered sarees from amazon on 25th october, 2018. It was supposed to be delivered on 2nd november, 2018. But the product was not delivered. When i contacted amazon, they said shipment was late and asked me wait till 6th november, 2018. And i waited till 6th. Then there was no update. So i contacted again then they requested me order again but the sarees were unavailable in the website to order. So they instructed me to wait until 12th november,...
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M
Mahek Shamsukha
from Kolkata, West Bengal
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poor customer service and order problem

I have been facing a lot of problems with my orders lately.
(Amazon account registered with name Mahek Shamsukha and mobile number [protected])
I had ordered a book (Vectors and 3D Geometry for JEE Main and Advanced Paperback – 2017) on 30 Oct 2018 (ORDER #[protected].
I received a wrong product on 5 Nov, one belonging to some Neeraj Kumar in Ranchi.
Immediately, I called the Amazon customer service...
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S
Smart Gadget
from Bengaluru, Karnataka
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poor product quality

Address:560049
Website:amazon.in

Order ID :[protected]
e ordered carpet as per design and given in catalog but received very poor quality carpet where carpet fur are coming out everyday. We asked for return the carpet and supply either good quality carpet or refund the money. This carpet is under 10 days return policy. We want this carpet to be returned and applied the same. No one picked the carpet for last 3-4 weeks. Pickup service has to be provided by...
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Vikash k pandey
from Ahmedabad, Gujarat
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delayed in delivery

Address:Kutch, Gujarat, 370210
Website:Amazon.com

My package arrived in gandhidham on 6 nov. But till 13 nov. It is not even tried by courier office to deliver it. Its estimated delivery is 13.i ordered it on 3rd november and after lots of complaint they are saying always same that they are apologized for that, but this is their habitual problem.they donot solve the problem, and only try to frustrate the customers.They are totally responsible for this.You can track by awb no. That i have...
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Rakesh Deepak
from Nagpur, Maharashtra
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return of a product is not facilitated

Address:Khammam, Andhra Pradesh, 507101

Hindware chimney was bought from amazon and after recieving the product in cod process, the installation of the product which was supposed to be in the next 72hrs was left aside by the company, even after calling up amazon regarding the issue they were reluctant and directed towards the company toll free number and amazon has sounded very irresponsible regarding the issue then after calling the brand toll free and registering a complaint...
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R
ratti_sk
from Basi, Punjab
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12 inch cast iron tawa

I ordered 12 inch cast iron dosa tawa [black with amazon india on 24/10/2018 order no.[protected] and made payment of rs. 1048.00 on line on the same date. After a few days i received 10 inch tawa in place of 12 inch.
I contacted them and as per their advice i returned the same through their back pick up service vide their pick up slip no. Awb[protected] on 02/11/2018. I have not received the amount till date. Their contact...
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Raveena Gour
from Noida, Uttar Pradesh
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incomplete refund of my order

Address:New Delhi, Delhi, 110061

I ordered some bedsheets 2-3 weeks ago (25-oct-2018) from amazon and i already paid amount through debit card and include amazon pay balance (330/-) of this order. But i had to cancelled my order for some reasons in a that day, but i did not received full refund of that order till now. Refund process will be take maximam 1-2 weak so please refund my pending amount as soon as possible.
Thanks...
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V
Vmonusahu
from Bhopal, Madhya Pradesh
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my order was cancel without my permission

Address:Bhopal, Madhya Pradesh

मैंने Amazon से prassure कुकर आर्डर किया था लेकिन मेरा आर्डर मेरी बिना परमिशन के कैंसिल कर दिया गया ।
Amazon Costumer care से बात करने पर उन्होंने तकनिकी सर्वर प्रॉब्लम बताई थी एवं उन्होंने...
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