Amazon India Complaints & Reviews

Hi,

I have placed an order on amazon.in with order number #[protected] on 28th october 2018 and the item is dispatched on 29th october 2018 with the tracking details provided with the website theshippy.in. This tracking website (Theshippy.in) doesn't contain the contact number or email address. Also, "leave a reply" option is not getting any response regarding the courier tracking shown on the website. No replies...

Last month I took Amazon Prime membership worth Rs. 999. On 2nd November 2018, I have ordered a product "Mi A2 mobile", order no.[protected] with expected delivery of 3rd November 2018.

Unfortunately, I don't received the product till 6t November 2018. I received the amazon agent number on 5th November through message saying the product will be delivered through him today (5th November 2018). I called the number more...

My name is krishna. my bank is state bank of India madurai . Date i am purchased two Saree was 16.09.2018 of cost Rs.838 from amazon india. date 16.09.2018 bt SBI debit card. Due to damage i returned this item on 22.09.2018. On September 24 amazon issue a refund Rs.838. But till date i not recvd refund my bank accounts. against amazon Oder is #[protected]. then i call amazon customer care No is.[protected]. pls help us. but He provide Reference...

Ordered toyzone eco panda as details mentioned below:
Order date - 04/11/2018
Order #[protected]
Order total rs 1079.00
Received the product on 07/11/2018 with missing part, paid rs.1080.00 and after a while applied for return as i realised the matter on 08/11/2018 between 1.00pm-7pm which was initiated for which i received message on 08/11/2018, but again received a message from phone no[protected] that...

The delivery boy calls and says that your order can not be delivered at home and calls you half km away to pick order.
If you reject to do so, he does not delivers your order and if you warm him for complaints he is least bothered.
I ordered induction stove with prepaid payment and still can't get it due to above mentioned reason.
This is not the first time i have experienced such things, it is regular behaviour of the...

The order was placed on 27 Oct 2018 and the expected delivery date was 31 Oct 2018. Also i got the message on the same date at 9:49 AM that the order is Out for delivery (Ph: [protected]). But till now i dint received the order. I have called the Amazon customer care twice and also had Chat twice. Every time the person from Amazon has assured that I will receive the call from delivery guy and the order will get delivered the next day by 2...

I has placed an order of 10059.rs on 24th and 25th both days included. After Which i have Returned few products and the billing amount was reduced to around 5600. Even then for which i am Eligible for 1000 cash back according to there terms and conditions but for the products which i have returned amazon India has minused the cash back amount and imitated the refund. After calling them many times they have responded telling its only on the...

I placed the order from account name: Ritika contact no +[protected] on 2nd of November by paying 16000 rs from my credit card.
First they promised that it'll be delivered by 3rd, the whole day I kept on waiting, customer support telling me to wait till 8-9 . But IT NEVER CAME.

SAME THING HAPPENED ON 4TH, where I had clearly told them to deliver it anyhow by 4th night cause from 5-7 I will not be in town.
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On 23rd of october I ordered a Nikon D3400 DSLR from Amazon Prime sale . It was sold by mamidi narayan murthy. It was supposed to be delivered on 31st of october . I was tracking the order on hunty.in . It showed that the order had reached Delhi on 30th of october and was out for delivery on the same day but the order wasn't delivered . On 31st the tracker ID was showing the same message of out for delivery bit not delivered on that day too...

I had purchased a Sujatha Juicer Mixer grinder from Amazon India (E-Emporium as vendor) on 22nd Oct. Which arrived by 30th Oct. However since it had some issues I had asked for replacement which was not honoured by Amazon. Every time I called their customer care they used to tell me that it had been cancelled or the executive could not reach me on the phone.

It does not even refund the money when their system triggered saying...

Order ID:[protected]
I have purchased F&D F3800X 5.1 Speaker and OnsiteGo 2 Year Extended Warranty for Audio Systems (Rs. 0 to 5, 000) 10th October 2018.
I have successfully returned both items due to quality issues.

I got a mail stated that,
1) Your refund of Rs.4049.10 has been processed successfully on[protected]. The amount should reflect in your account by[protected].
2) Your refund...

Order#[protected]
One plus 6t mobile was ordered as delivery was promised 5th nov for a special occasion.
1. Packet reach coimbatore hub on 5 nov 8 am not delivered till now (8th 2 pm)
2. No help from amazon customer service. No update what happened to the packet.
3. If they cannot deliver, customer should be given option to pick up from local hub. Since last 3 days no update.
4. Everyday different...

I placed a pantry order on amazon on 2nd november and was given a guaranteed delivery date of 4th november. Since i didn't got the product on 4th november i called their customer care number on 5th november and the executive assured that my product will be delivered in 24 hours. After waiting for two more days when i called the customer support, the executive said, if you want you can cancel your order. After waiting for almost a week and...

Amazon logistics are the most difficult of them all. When for delivery, the delivery person will never call from the phone number provided by amazon to the customer. If you don't pick up, the next moment, the delivery status will show that the parcel could not be delivered today as you were not at home. On top of that, if you call the delivery person and ask, he will say that if you have any grievances with his behavior/functioning, please...

I was cheated and fooled by Amazon with fake promises. I have ordered TIMEX J 102 WOMEN'S WATCH from Amazon India tracking I'd is[protected] purchased on 25th october and was promised to be delivered on 31th October. They stopped providing information through trackers then i talked with customer service they told me it will arrive by 1st of November after that they told me to wait, the product is delivered to you between 2 to 3 November....

Date of Purchase : 11-Aug-2018 INVOICE No. : IN-4571
Order No. : Order#[protected]

Product : Green Soul London High Back Office Chair (Grey & Wine) | B0768G4DC2 ( London_HB_lightGrey_Wine ) HSN:9403

I have purchased above mentioned product through Amazon on 11-Aug-2018 - it has been covered under 1 year guaranteed - Amazon as well as actual seller of this product have supplied a defective piece...

I am a prime member. I ordered an hp laptop (15q-ds0009tu) and mouse on[protected]. On 5th, i received a message saying, it will be delivered. Then evening, i got a message saying they couldn't contact me, so it will be delivered on 6th. Then on 6th at 4.09pm, i got a message saying, item was refused at the time of delivery! Nobody came home. Nobody phoned me either. On amazon site, it is "item marked as rejected by you - returning to the...

I ordered 2 products(Tracking ID[protected] and Tracking ID[protected] through Amazon in sale. one of them were ordered Via Prime (2 days Guaranteed delivery). I didn't received any Call or message from delivery guy, though the Delivery date for both product crossed more than 2 days. After calling Customer Executive they said within 24 hrs i will receive my product, i waited fr 2 days but nothing happened. Then they asked me to pick...

Dear Sir

I am very heart fully issue affected in Amazon transportation delivery trivandrum anayara office. I odered a product with Amazon site( one plus 6t amount with 42000) i also paid with my card on 2 Nov friday and I also selected guaranteed delivery for 2 day and they have paid additional 80 rupees from my account. And I'm tracking the product on Monday the item has been arriving in trivandrum office. But they have not...

Today i got amazon product

I got product delivered today as soon as the product got delivered the agent misbehaved to my wife asking about her through her whatsapp number. I am frequent customer of amazon and i am very much frustrated in this case. I hope there will be severe action from your end in this case

Agent phone : [protected]

Kindly investigate...