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Amazon India Complaints & Reviews

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Updated: Dec 19, 2025
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T
T V Sudheer Kumar
from Hyderabad, Telangana
Dec 22, 2018
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Address: Nellore, Andhra Pradesh, 524004

Dear concern,
I already taken loan of 15k from zest money to purchase anything from u... I used just 13k for purchasing of realme1 mobile.. I already paid emi to zestmoney for 15k loan amount... My thought is remain bal is 2k in my amazon pay balance wallet... And also i upload of 3k to that same wallet for further purchase.. Now i checked in my amazon pay balance, is zero... Wht is this... I can't understand. I used loan amount for only 13k... Bit i pay emi for 15k... And more than my own money of 3k, whr it's going... Totally i am confused. Please give me the exact &clear reason asap...

With thanks,
T v sudheer kumar
Contact...[protected]
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    R
    Ramesh Kemburi
    from Manuguru, Telangana
    Dec 21, 2018
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    Address: Krishna, Andhra Pradesh

    Hi Sir,
    I applied for the supervisor post in Amazon through online. Then one male member ( says the recruiting staff of Amazon india) asked to send the photocopy of resume, qualification certificates and recent passport size photograph. And then within one day I got the confirmation letter. Then they asked to deposit Rs.1550 towards uniform security charges, I deposited the amount. Next he asked to deposit Rs.2550 towards opening of salary a/c in icici bank, I deposited the amount. Later he asked to deposit Rs.3000 for police verification, i deposited the amount.
    Now he is asking to deposit Rs.2550 to dispatch the courier (contains uniform, salary a/c, gate pass, id etc., ) because of over weighted (containing blazer and tie) .
    ALL the above transactions were made in the name of Senior accountant/ Hr kuber kumar .
    Sir kuber Kumar is really a senior accountant of Amazon or not.
    If it is not a fake one, please suggest me whether to follow up with the next transaction i.e., to deposit Rs.2500 in the name of Hr kuber kumar or not.
    Is there any confirmation that furtherly they don't ask me to deposit any amount, and they offer me the job that I applied for.
    If i refrain from continuing with this job process, do I get the amount refund (Rs.7100) which I had paid till now in the name of Hr kuber kumar ( SBI BANK) .

    Sir please respond at this email id: rameshsuryasri321 @ gmail.com
    Amazon India customer support has been notified about the posted complaint.
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      S
      Sunil 1234
      from Mumbai, Maharashtra
      Dec 21, 2018
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      Address: 825318

      We purchased redmi y2 order no[protected] on 23 november amount Rs 9999/-. And product reach near me but not delivered me due to courier issue after this order is cancelled on 29 November from this date Amazon axcutive say me your refund initiated but we fond massage on 14 December but up to now not added refund in account and no help provide by Amazon . Amazon agent say me refund initiated if you no foun then contact to your bank customer service i call them but he say can't i help you contact to Amazon then what can we pls help me
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        C
        CHANDRA bna
        Dec 21, 2018
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        Amazon mail us that we refunded sucessfully but no any refund refrence number provide me and email me on 13dec that your refund sucessful of order id[protected] but no money reflect in acconut which paid by card 372.50rps and some money about 25 rps paid by amazon pay that reflected in amazon pay.wht they dont provide refund refrence number when they refunded
        +1 photos
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          M
          Mahendra Chauhan
          from Nagpur, Maharashtra
          Dec 21, 2018
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          Address: 390019
          Website: consumer complain

          COD PACKING BOX SHOW INVOICE NO -BOM[protected] DATED 03/11/2018 RS 378-00
          AND OTHER ONE BOX CONTAIN OF TWO PRODUCT (1. ) 12 NOS CHIKEN Subject: Re: collection of Rs 540/- from your delivery man COD due amount remarks on box

          Sir,
          With reference to the above sited subject regarding COD against credit card payment wide order no ORDER NO-BOM1 1360605 CHIKEN AND LIVER FOR ADULT DOG 15 NOS PACKT OF RS 378/- AND OTHER CHARGES ALONG WITH RS 540/- COLLECT DELIVERY MAN AT THE TIME DELIVERY BECAUSE OF COD MARKING INDICATE
          AWAIT FOR YOUR QUICK REPLY
          I HERE WITH ATTACHED A BILL OF PEDIGREE 12 AND 15 PACKET
          COD PACKING BOX SHOW INVOICE NO -BOM[protected] DATED 03/11/2018 RS 378-00
          AND OTHER ONE BOX CONTAIN OF TWO PRODUCT (1. ) 12 NOS CHIKEN AND RICE GREVY OF RS 390-00 INVOICE NO IN 622
          (2) 04 NOS CHIKEN AND JELLY FOR ADULT DOG OF RS 220-00, , IN 622

          MAHENDRA CHAUHAN

          M[protected]
          AND RICE GREVY OF RS 390-00 INVOICE NO IN 622
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            F
            fatema soni
            from Ahmedabad, Gujarat
            Dec 21, 2018
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            Address: Jamnagar, Gujarat
            Website: Company website: globalcorporationjobs.com

            I had a job offer from global corporation regarding data entry from home.. They asked me to pay 1500 for security.. I paid

            Then they forwarded my application to amazon hr rahul sharma.. He asked me to pay further rs 5500 as security.. I denied and asked him to cancel my file.. He said that my previous amount will be refunded...

            He also sent me his job i'd card for my satisfaction..

            But now they are not receiving any calls or msgs..

            Please do help
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              A
              Ayswariya
              from Hyderabad, Telangana
              Dec 21, 2018
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              Address: Chennai, Tamil Nadu, 600100

              Hi,

              I have purchased my gift card but when i try to redeem the same, i got some error occurred contact customer care.

              I contacted one of the person from customer care, he replied that gift card was used by someone else.

              How it would happen, i wont be able to use the same now.: (

              I have purchased the card last feb 18 when i try to redeem it says someone has used the same. Not sure how it was usd.

              And the order id known by me not to any of the family member. The person used this gift card also not my family member. Not sure how it would have happened, i need my amount back as it was not completely used by me or my family member. Track the person detail who redeemed and you can check with him how it would be used.

              I was affected due to this.
              Amazon India customer support has been notified about the posted complaint.
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                E
                Eshwari Rede
                from Nashik, Maharashtra
                Dec 21, 2018
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                Address: 422905
                Website: Amazon

                I had returned this product and initiated for refund it's more than 2 months I have not received my refund and whenever I call the customer care they either ask me to call my bank which is not helping the service is really poor and of you assure refund make provision to return.the money dissatisfied with the whole process very inconvenient
                Amazon India customer support has been notified about the posted complaint.
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                  C
                  CHANDRA bna
                  Dec 21, 2018
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                  I have requested for refund but the refund is not process the order no of the item is[protected] and amount is 285. The costomer exucative not solving my issues and golm its you problem we have no resposibility of this. Amazon representative told me that we can no do anything for this refund we alredy refunded your amount but it not reflected in my acount they told me that your refund is initiated on 13 of december but still i have not received it.
                  +1 photos
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                    M
                    Manhoos din
                    from Delhi, Delhi
                    Dec 20, 2018
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                    Address: New Delhi, Delhi, 110032
                    Website: Amazon.in

                    This is to inform you with a fact that i gaurav verma resident of 33-d dda flats mansarover park shahdara delhi-32 have faced an online money fraud in the name of amazon india on date 20/12/2018. Around 12:36 pm i received a call from mobile no: [protected] saying, "we are pleased to inform you that since you our daily customer of online shopping we the amazon india company would like to give you a free gift hamper since you are our daily online shopping customer." they asked me to do a shopping of min. 5, 000 to get this gift and as of hearing all the cases of online fraud i denied with that but somehow they convinced me by giving all the details of mine which is saved on amazon, they gave me full record of on which date i purchased what with order id. They gave me their name and employment code with saying that this call is recorded on government portal and asked me to record their voice if i want too so by this i somehow convinced with their words. Keeping in mind that i have to buy some products of my use i agreed purchase of 5, 000 products and paying by bhim app of amount 5252 with upi ref. No[protected] to paytm account no: [protected] even though if i didn’t get my gift i still have the products later when i asked my receipt or invoice detail they mail me that particular product link which i ordered in the name of amazon offer from email id [protected]@gmail.com when i asked that its not from amazon.in they said it’s a daily basis offer only. So, after that they asked me for the free gift i have to pay 11, 999 as a gst tax of the product which is refundable on spot as they require gst and invoice no for custom clearance which is paid on the same account by bhim app with upi no[protected] after which they said due to bank transaction charges of 10rs the system is unable to proceed the refund gst tax refund and under certain policy they can’t refund my money back so to further getting the same amount back i need to do another transaction including that 10rs i. E. 12, 009 so that the system can approve my refund they also send me the screenshot from whatsapp of that error from mobile no : [protected]
                    So while doing the third payment its declining again and again they asked me to do a paytm transition in the name of priyanka of mobile no : [protected] and i did it unfortunately after that they said they are sharing the invoice to my email id and refund to my bank account but i didn’t get anything. And obviously after some time all numbers are switched off.
                    So, in and all while all this i lost 29, 260/- and it’s a case of online money fraud by using amazon’s company name and data breaching using amazon’s company server. So the company amazon india is also liable to have a poor security server that unsecure its customers information. They have all the information of mine including all my orders and my numerous delivery address where i use to deliver my products.
                    I’m enclosing the bank account details of the recipient:
                    Recipient name : amazon in
                    Recipient account number :[protected]
                    Ifsc code : pytm0123456 (Noida branch, gautam budh nagar)
                    Also i’m attaching the printouts of all the transaction which i have done with all the necessary details.
                    I request you to please look into the matter as soon as possible and also the necessary actions have to be taken upon those online fraud people and also the amazon company for not having a secure information data base.
                    +7 photos
                    Amazon India customer support has been notified about the posted complaint.
                    The same incident happened with me on 12/01/2019 (Saturday) at 11:22 am. I lost RS. 28, 999.
                    The same incident happened with me also on 24/1/2019 at 11:30 a.m . Please look into this and caught the gang who are making the people fool by doing so .
                    The same this happened with me today 02/01/2019(Friday) at 11:30am. I lost Rs: 29, 008/-.. Please do the needful and i have registered the complaint at Cyber crime police station as well.
                    The same has happened with me yesterday (Sep-9th-2019). I've claimed for a dispute in the bank and lodged a complaint with cyber crime. Was not aware of this thread or else could have avoided this fraud. Could anyone let me know if any of you received your money back or did cyber crime team help in any means ?
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                      R
                      Rjb Balaji
                      from Chennai, Tamil Nadu
                      Dec 20, 2018
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                      Address: 627002

                      By ur company name and details i have been cheated. From the mail id [protected]@amazoncarrers.in i have got the appoinment letter and they have told me to deposit 4990 for the salary account. And 4990 for the medicare life insurenc. They have cheated me. I have lost my money and i did'nt get thejob. The contact numer us [protected]. From this numer they have contact me. They have sent some photos i have add the image below
                      +3 photos
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                        S
                        sameerbelly
                        from Bengaluru, Karnataka
                        Dec 20, 2018
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                        Address: Bangalore, Karnataka, 560067
                        Website: www.amazon.in

                        I had my drawing tablet (Order id[protected] returned on nov 9th and it has been more than 1.5 months since and i have not received the return yet. Person who collected my order (Ramesh kiran - +91 [protected]) also admits that he collected it and showed in front of cctv camera in the collection center. I got a reply from [protected]@amazon.in on 6th dec that there was some technical glitch due to which the refund was not processed. Are you joking with your customers?
                        Person who takes care of the return (Anand +91 [protected]) says that he is unable to update in the amazon website that the refund was received.
                        Please have my refund processed. I have lost my faith on amazon.in
                        Amazon India customer support has been notified about the posted complaint.
                        119.00 charge to my credit card. For what I don’t know. It posted on 12/15/18. I have not ordered anything for these charges.
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                          V
                          Vijay Arthanareeshwaran
                          from Hyderabad, Telangana
                          Dec 20, 2018
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                          amazon job

                          Address: Erode, Tamil Nadu, 638311
                          Website: [email protected]

                          Hi,
                          i'm receive One SMS For Amazon Job Warehouse Supervisor, Then I'm Sent the [protected]@amazoncareers.in this mail Address After One Day Call to me Your Resume Shortlist In Online Requirement, and then Receive 18/12/2018 A mail fd or Offer letter and then Payment For Pay to Uniform charges, If you Pay And Sent tot the Screen shot And Address, Contact Num For [protected] name Jegathishwaran, Then I'm paid this amount Receive a another...
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                          Anindya Chanda
                          from Bahula, West Bengal
                          Dec 20, 2018
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                          Address: 713148

                          Dear sir

                          A refund of 1979 rupees was successfully processed on 23November 2018 to my account by amazon. This amount should have been credited to my SBI account by now, but I have not received the refund till now.

                          I have called the state bank of India customer service and also the state bank of India branch all the details many times including the unique transaction reference number but nobody has replied or resolved the problem. No action is being taken

                          I have confirmed with amazon and they have successfully processed the refund.

                          Kindly go through the charge dispute emails, locate the pending refund and follow the path back to amazon's payment processor to locate the refund.
                          my refund reference number:[protected]
                          my account no is : [protected]
                          Amazon India customer support has been notified about the posted complaint.
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                            J
                            Jacko21
                            from Bengaluru, Karnataka
                            Dec 20, 2018
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                            Address: 560078
                            Website: www.amazon.in/hz/pwo/ref=oh_aui_pwo_o04_s00?_encoding=UTF8&orderID=407-7729978-5589926&selle

                            Hi,
                            I had ordered a product on amazon and the product was received in a damaged condition. I had requested for refund on 28th nov, but the seller has been lethargic and not responding properly. Had raised a claim in dec 5, but even that is not resolved till date. The seller says he is arranging for the pickup, but has not taken any action till now. The amazon representatives also go in hand with the seller and put the customer in trouble. My hard earned money is now stuck in the hands of the seller.
                            Amazon India customer support has been notified about the posted complaint.
                            Refund for Amazon.in order :[protected] was successful but no money credot in account and no any authorizsn code give by which i complain him amd thatey say they dont provide any id because amazon account on hold .pls provide some proof id by which i can get my refund in accont

                            amazon not providing refund - Comment #3304101 - Image #0
                            Hi Team,

                            I received duplicate product, asked for refund still not received after many interactions on email and phone !

                            Kindly fix this issue ASAP!

                            Regards,
                            Shesikanth K
                            +91 [protected]
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                              venkatknd007
                              from Indore, Madhya Pradesh
                              Dec 20, 2018
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                              Hi there,

                              I made an order in amazon, order no:[protected] which should be delivered on 19/11/2018. I received a message on 19th from amazon that says my order is delivered but it's not delivered yet and courier people are not answering for my calls. Few times they responded and courier boy told me to remind him later to deliver my order but he just left the town with the parcel. People trust amazon very much but they are bluffing the customers before they deliver and they are very careless with customer parcels and amazon must be careful with client parcel. Amazon must have professional courier people and amazon must send accurate product tracking information. They must make sure whether product is delivered or not before they sending messaged to the customers.

                              Amazon must give value to the clients moneytoo
                              Amazon India customer support has been notified about the posted complaint.
                              I did not get my refund amount.amazon told me that your refund amount has been initiated even they provide me a reference No. for that. But PNB bank say there is no any amount like that is pending. help me out of it.
                              ordered date-2nd nov. 2018
                              refunded amount as told by amazon[protected]

                              careless service - Comment #3304107 - Image #0
                              3 products are order by amazon but my order not come i will payment through card but my refund not come in my account when i call to amazon customer say your money transffered but in my bank account the refund balance not come.
                              So please help to refund my balance
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                                SHRADHA TIRKEY
                                from Gurgaon, Haryana
                                Dec 20, 2018
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                                Address: 834003

                                The product[protected] purchased on faster 16 dec 2018, tentively be delivered on 20 dec 2018 as it is shown in application.in its application, status of delivery shown "delivered" on 20 dec 18 at 11:13 am but it was not received by me. I had called customer care and delivery agent both but they'r not picking calls. I had not expected that. Need refund.
                                Amazon India customer support has been notified about the posted complaint.
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                                  rsaifi
                                  from Noida, Uttar Pradesh
                                  Dec 20, 2018
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                                  Website: www.amazon.in

                                  I ordered a krisons polo 5.1 multimedia speaker (Ordered id[protected] on 16/12/2018 with cash back offer from amazon.in and payment already paid. They accepted my order and schedule that for delivery. Delivery promise date 18/12/2018 to 21/12/2018 but on 19/12/2018 they updated my order with this message that it might be delay but surely deliver. But when i checked my order status in evening i found that status "undeliverable as the address is outside the courier service area and product returning to seller" i contacted to customer care and asked about my order, they replied same as message. They replied that my product will return to seller. I asked to customer care that i had bought this product with cash back offer and some cash back received. And i also offer option that i will be picked my self my product near courier hub in my area but they rejected mu option and also my cash back. Again i give an option that i did not need my product and also money, i want to donate my money to amazon for improving services so that nobody frustrated by them in future. They forcefully cancel my order and stolen my cashback.
                                  +2 photos
                                  Amazon India customer support has been notified about the posted complaint.
                                  I am prime mamber of Amazon
                                  I have received empty pouch without proudct, seller cheated me after we paid full payment. RVS Red: Powerful Red 650nm/ Green 532nm/Pink Violet 405nm Laser Pointer Pen Beam Light 5mW Lazer
                                  ORDER NUMBER[protected]
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                                    Bradley Imlay
                                    from Kolkata, West Bengal
                                    Dec 20, 2018
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                                    I am utterly disappointed with the service and trust me out of words on my frustration. Amazon has set extremely incorrect expectations on delivery and continue to do so! I wrote earlier on a fake product issue and only resolution i got was a refund.. What about other customers that are getting impacted by this. Anyways this time i ordered a hoodie and the delivery was guaranteed one day delivery.. It said gurantee delivery on the date.. It has yet to come and says on its way.. This is utter crap and infuriating from a customer service perspective.. I am also an amazon prime customer and i will definitely not be renewing my subscription!!
                                    Amazon India customer support has been notified about the posted complaint.
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                                      Krutika Kale
                                      from Korba, Chhattisgarh
                                      Dec 19, 2018
                                      Sep 24, 2025
                                      This thread was updated on Sep 24, 2025
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                                      Resolved

                                      I lost my money fake job offer from amazon hr

                                      Address: 440010

                                      Dear sir,
                                      I request you to please help me
                                      I losed my money in fake job offer

                                      Job Name - Amzon Data Entry Operator
                                      I had applied on indeed.com for job . I had a call from Global India . They Forward my file to amzon HR Rahul Sharma. Whose ID No. is AZ586345. & mob. no. is [protected]
                                      They took 5500/- First in the name of Security deposit on 2/11/18
                                      I paid it by Pay TM on [protected] txn id...
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