Claimed

Amazon India Complaints & Reviews

1
Updated: Feb 18, 2026
Complaints 20346
Resolved
1482
Unresolved
18864
Contacts

File a complaint to Amazon India

Having problems with Amazon India?

File a complaint and get it resolved by Amazon India customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Amazon India reviews & complaints page 502

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
Aman108
from Lala, Assam
Dec 23, 2018
Report
Copy

Lenovo 310-20iap 19.5-inch all-in-one desktop (Celeron j3355/4gb/1tb/dos/integrated graphics), black

I'm writing this after using 5 month of the product but the problem is my order place on date 16/07/2018 & as per warranty status shows start date 01/06/2018 of this product. Why it is happening only amazone knows. The main things is there is no sl no mention on invoice. I'm continuing rises issue about that from august 2018 but no one can solved it (Amazon customer service) till today.

I need sl no print on invoice
Amazon India customer support has been notified about the posted complaint.
May 26, 2019
Updated by Aman108
updated on 26.05.2019 remains unsolved .
I have ordered Bluetooth earphone that had a warranty of 6 months. It worked for just 2 months I asked Amazon to get it replaced but they said it is seller's deal so it has not yet been replaced.
Helpful
Found this helpful?
1 Comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    D
    dehner
    Dec 22, 2018
    Report
    Copy

    Website: amzn.com/bill

    On 12/18/18 you billed my debit card for $12.99 as a recurring payment. I do not have an amazon account so therefore i should not have a charge. The transaction #s[protected]. This is the first time this has shown on my account that i know of. But, since you 350 words to process or notice this complaint, here i am typing wasted information, my time, and your time just so the program will take this complaint. So, my second complaint is that you all need a user friendly was to make complaints after all this is a high tech world. So if that was not enough words i load this sentence so that there is no hold up. Do you have my attention now!
    On December 27, 2018 Amazon Prime took $12.99 from my account without my permission. I didn't order any thing from Amazon. The last time I order from Amazon was after the week of Black friday. I don't understand why Amazon would to this. me
    Helpful
    Found this helpful?
    1 Comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      Samikshan
      from Gurgaon, Haryana
      Dec 22, 2018
      Report
      Copy

      Website: Amazon.in

      This is the second time that this has happened, so i think people should know about this.
      When you make pre-payment for any product on amazon, the delivery guy still tells you that payment needs to be done.in case the person receiving the product is unaware of the pre-payment, they usually make another payment for the same product for which payment has already been done.
      Amazon has already done it once in the past, and even though i did register a complaint with them, still no action has been taken till date.
      Even today, when someone in my family was receiving the product for which i have already made a payment, the delivery guy again asked for payment. Thankfully they called me to clarify. And when they asked the delivery person to take the product back to amazon out of disgust, only then he said that he was confused and accepted that the payment has already been done.
      There are no checks and balances these days, this is how amazon is growing their business nowadays.
      Amazon India customer support has been notified about the posted complaint.
      Dec 31, 2018
      Updated by Samikshan
      I haven't heard from Amazon India. Is there a way to escalate this? It seems Amazon India doesn't really care about customer complaints
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        A
        Abhinav kumar Sharma
        from Dehra Dun, Uttarakhand
        Dec 22, 2018
        Report
        Copy

        Address: New Delhi, Delhi, 122010
        Website: Amazon.in

        Ten days ago, was order 2 products and after then i got a message from amazon (I. E... Pay now: pay rs 439.00 for your order mi orig... Through paylink. Get flat rs. 50 back. Valid once per user. Click to pay: http://amzn.in/4rcksOz).

        And, if i make payment using amazon link then 50 rs will be credited in my amazon pay balance as a cashback. But today is 22 december and still i am waiting for 50 rs cashback on each product. And, i already asked help for amazon associate through chat they are just escalating complaint but at the end result is nothing... Today again amazon associates told me that i have to wait for 5 working days for cashback.. Please help me regarding this..
        Amazon India customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          J
          jaydevt27
          from Anand, Gujarat
          Dec 22, 2018
          Report
          Copy

          Address: Jamnagar, Gujarat, 361350
          Website: amazon.in

          I purchase item from amazon.in but it does not fit on me, then o request for refund for 2 times and i call there customer service more than 5 times but theyare not taking there product from me and they are not giving my money back. Pickup time was on
          Wednesday, 28 nov, 2018, 15:00 - 18:00 and the pickup tracking id
          Number is : [protected]
          Please help me
          Amazon India customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            A
            Akshay Keshav Pradhan
            from Ingraj Bazar, West Bengal
            Dec 22, 2018
            Report
            Copy

            Address: Darjeeling, West Bengal, 734203

            It has been observed in darjeeling (Kurseong) and complained by several of the amazon customers that-the goods ordered are never being delivered to the homes like it is done at other places. They quote 'shortage of staff' and make people come to their shops or else delivery cancelled. This is normal behaviour of these people taking people for granted.
            Amazon India customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              K
              Karanam garu
              from Hyderabad, Telangana
              Dec 22, 2018
              Report
              Copy

              Address: Kurnool, Andhra Pradesh, 518002
              Website: Amazon.in (upi-amazon@apl)

              I, mr. K. Narasinga rao am a customer of andhra bank, budhawarpet branch, kurnool. My sb a/c no-[protected] and ifsc code-andb0000053. I am a subscriber to amazon india online shopping app. I sent rs.500 to amazon.in ([protected]@apl) through andhra bank netbanking on[protected] as requested by them through sms. Netbanking transaction id-ib/citrus/[protected]. The transaction was successful and the amount has been deducted from my andhra bank account. But the amount is not credited into my beneficiary:s account. Hence i complained about this matter to amazon india through email. I received the reply email stating that my refund of rs.500 has been processed successfully on[protected] and the authorization code (Refund reference number) for the transaction is [protected]. I request you to kindly process the same and credit the amount back into my andhra bank account at the earliest.
              My contact details are as follows.
              Mobile no-[protected]
              Email id - [protected]@gmail.com
              Thanking you,
              Yours faithfully,
              K. Narasinga rao.
              Amazon India customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                T
                T V Sudheer Kumar
                from Hyderabad, Telangana
                Dec 22, 2018
                Report
                Copy

                Address: Nellore, Andhra Pradesh, 524004

                Dear concern,
                I already taken loan of 15k from zest money to purchase anything from u... I used just 13k for purchasing of realme1 mobile.. I already paid emi to zestmoney for 15k loan amount... My thought is remain bal is 2k in my amazon pay balance wallet... And also i upload of 3k to that same wallet for further purchase.. Now i checked in my amazon pay balance, is zero... Wht is this... I can't understand. I used loan amount for only 13k... Bit i pay emi for 15k... And more than my own money of 3k, whr it's going... Totally i am confused. Please give me the exact &clear reason asap...

                With thanks,
                T v sudheer kumar
                Contact...[protected]
                Amazon India customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  R
                  Ramesh Kemburi
                  from Manuguru, Telangana
                  Dec 21, 2018
                  Report
                  Copy

                  Address: Krishna, Andhra Pradesh

                  Hi Sir,
                  I applied for the supervisor post in Amazon through online. Then one male member ( says the recruiting staff of Amazon india) asked to send the photocopy of resume, qualification certificates and recent passport size photograph. And then within one day I got the confirmation letter. Then they asked to deposit Rs.1550 towards uniform security charges, I deposited the amount. Next he asked to deposit Rs.2550 towards opening of salary a/c in icici bank, I deposited the amount. Later he asked to deposit Rs.3000 for police verification, i deposited the amount.
                  Now he is asking to deposit Rs.2550 to dispatch the courier (contains uniform, salary a/c, gate pass, id etc., ) because of over weighted (containing blazer and tie) .
                  ALL the above transactions were made in the name of Senior accountant/ Hr kuber kumar .
                  Sir kuber Kumar is really a senior accountant of Amazon or not.
                  If it is not a fake one, please suggest me whether to follow up with the next transaction i.e., to deposit Rs.2500 in the name of Hr kuber kumar or not.
                  Is there any confirmation that furtherly they don't ask me to deposit any amount, and they offer me the job that I applied for.
                  If i refrain from continuing with this job process, do I get the amount refund (Rs.7100) which I had paid till now in the name of Hr kuber kumar ( SBI BANK) .

                  Sir please respond at this email id: rameshsuryasri321 @ gmail.com
                  Amazon India customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    Sunil 1234
                    from Mumbai, Maharashtra
                    Dec 21, 2018
                    Report
                    Copy

                    Address: 825318

                    We purchased redmi y2 order no[protected] on 23 november amount Rs 9999/-. And product reach near me but not delivered me due to courier issue after this order is cancelled on 29 November from this date Amazon axcutive say me your refund initiated but we fond massage on 14 December but up to now not added refund in account and no help provide by Amazon . Amazon agent say me refund initiated if you no foun then contact to your bank customer service i call them but he say can't i help you contact to Amazon then what can we pls help me
                    Amazon India customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      C
                      CHANDRA bna
                      Dec 21, 2018
                      Report
                      Copy

                      Amazon mail us that we refunded sucessfully but no any refund refrence number provide me and email me on 13dec that your refund sucessful of order id[protected] but no money reflect in acconut which paid by card 372.50rps and some money about 25 rps paid by amazon pay that reflected in amazon pay.wht they dont provide refund refrence number when they refunded
                      Amazon India customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        M
                        Mahendra Chauhan
                        from Nagpur, Maharashtra
                        Dec 21, 2018
                        Report
                        Copy

                        Address: 390019
                        Website: consumer complain

                        COD PACKING BOX SHOW INVOICE NO -BOM[protected] DATED 03/11/2018 RS 378-00
                        AND OTHER ONE BOX CONTAIN OF TWO PRODUCT (1. ) 12 NOS CHIKEN Subject: Re: collection of Rs 540/- from your delivery man COD due amount remarks on box

                        Sir,
                        With reference to the above sited subject regarding COD against credit card payment wide order no ORDER NO-BOM1 1360605 CHIKEN AND LIVER FOR ADULT DOG 15 NOS PACKT OF RS 378/- AND OTHER CHARGES ALONG WITH RS 540/- COLLECT DELIVERY MAN AT THE TIME DELIVERY BECAUSE OF COD MARKING INDICATE
                        AWAIT FOR YOUR QUICK REPLY
                        I HERE WITH ATTACHED A BILL OF PEDIGREE 12 AND 15 PACKET
                        COD PACKING BOX SHOW INVOICE NO -BOM[protected] DATED 03/11/2018 RS 378-00
                        AND OTHER ONE BOX CONTAIN OF TWO PRODUCT (1. ) 12 NOS CHIKEN AND RICE GREVY OF RS 390-00 INVOICE NO IN 622
                        (2) 04 NOS CHIKEN AND JELLY FOR ADULT DOG OF RS 220-00, , IN 622

                        MAHENDRA CHAUHAN

                        M[protected]
                        AND RICE GREVY OF RS 390-00 INVOICE NO IN 622
                        Amazon India customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          F
                          fatema soni
                          from Ahmedabad, Gujarat
                          Dec 21, 2018
                          Report
                          Copy

                          Address: Jamnagar, Gujarat
                          Website: Company website: globalcorporationjobs.com

                          I had a job offer from global corporation regarding data entry from home.. They asked me to pay 1500 for security.. I paid

                          Then they forwarded my application to amazon hr rahul sharma.. He asked me to pay further rs 5500 as security.. I denied and asked him to cancel my file.. He said that my previous amount will be refunded...

                          He also sent me his job i'd card for my satisfaction..

                          But now they are not receiving any calls or msgs..

                          Please do help
                          Amazon India customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            A
                            Ayswariya
                            from Hyderabad, Telangana
                            Dec 21, 2018
                            Report
                            Copy

                            Address: Chennai, Tamil Nadu, 600100

                            Hi,

                            I have purchased my gift card but when i try to redeem the same, i got some error occurred contact customer care.

                            I contacted one of the person from customer care, he replied that gift card was used by someone else.

                            How it would happen, i wont be able to use the same now.: (

                            I have purchased the card last feb 18 when i try to redeem it says someone has used the same. Not sure how it was usd.

                            And the order id known by me not to any of the family member. The person used this gift card also not my family member. Not sure how it would have happened, i need my amount back as it was not completely used by me or my family member. Track the person detail who redeemed and you can check with him how it would be used.

                            I was affected due to this.
                            Amazon India customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              E
                              Eshwari Rede
                              from Nashik, Maharashtra
                              Dec 21, 2018
                              Report
                              Copy

                              Address: 422905
                              Website: Amazon

                              I had returned this product and initiated for refund it's more than 2 months I have not received my refund and whenever I call the customer care they either ask me to call my bank which is not helping the service is really poor and of you assure refund make provision to return.the money dissatisfied with the whole process very inconvenient
                              Amazon India customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                C
                                CHANDRA bna
                                Dec 21, 2018
                                Report
                                Copy

                                I have requested for refund but the refund is not process the order no of the item is[protected] and amount is 285. The costomer exucative not solving my issues and golm its you problem we have no resposibility of this. Amazon representative told me that we can no do anything for this refund we alredy refunded your amount but it not reflected in my acount they told me that your refund is initiated on 13 of december but still i have not received it.
                                Amazon India customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  M
                                  Manhoos din
                                  from Delhi, Delhi
                                  Dec 20, 2018
                                  Report
                                  Copy

                                  Address: New Delhi, Delhi, 110032
                                  Website: Amazon.in

                                  This is to inform you with a fact that i gaurav verma resident of 33-d dda flats mansarover park shahdara delhi-32 have faced an online money fraud in the name of amazon india on date 20/12/2018. Around 12:36 pm i received a call from mobile no: [protected] saying, "we are pleased to inform you that since you our daily customer of online shopping we the amazon india company would like to give you a free gift hamper since you are our daily online shopping customer." they asked me to do a shopping of min. 5, 000 to get this gift and as of hearing all the cases of online fraud i denied with that but somehow they convinced me by giving all the details of mine which is saved on amazon, they gave me full record of on which date i purchased what with order id. They gave me their name and employment code with saying that this call is recorded on government portal and asked me to record their voice if i want too so by this i somehow convinced with their words. Keeping in mind that i have to buy some products of my use i agreed purchase of 5, 000 products and paying by bhim app of amount 5252 with upi ref. No[protected] to paytm account no: [protected] even though if i didn’t get my gift i still have the products later when i asked my receipt or invoice detail they mail me that particular product link which i ordered in the name of amazon offer from email id [protected]@gmail.com when i asked that its not from amazon.in they said it’s a daily basis offer only. So, after that they asked me for the free gift i have to pay 11, 999 as a gst tax of the product which is refundable on spot as they require gst and invoice no for custom clearance which is paid on the same account by bhim app with upi no[protected] after which they said due to bank transaction charges of 10rs the system is unable to proceed the refund gst tax refund and under certain policy they can’t refund my money back so to further getting the same amount back i need to do another transaction including that 10rs i. E. 12, 009 so that the system can approve my refund they also send me the screenshot from whatsapp of that error from mobile no : [protected]
                                  So while doing the third payment its declining again and again they asked me to do a paytm transition in the name of priyanka of mobile no : [protected] and i did it unfortunately after that they said they are sharing the invoice to my email id and refund to my bank account but i didn’t get anything. And obviously after some time all numbers are switched off.
                                  So, in and all while all this i lost 29, 260/- and it’s a case of online money fraud by using amazon’s company name and data breaching using amazon’s company server. So the company amazon india is also liable to have a poor security server that unsecure its customers information. They have all the information of mine including all my orders and my numerous delivery address where i use to deliver my products.
                                  I’m enclosing the bank account details of the recipient:
                                  Recipient name : amazon in
                                  Recipient account number :[protected]
                                  Ifsc code : pytm0123456 (Noida branch, gautam budh nagar)
                                  Also i’m attaching the printouts of all the transaction which i have done with all the necessary details.
                                  I request you to please look into the matter as soon as possible and also the necessary actions have to be taken upon those online fraud people and also the amazon company for not having a secure information data base.
                                  Amazon India customer support has been notified about the posted complaint.
                                  The same incident happened with me on 12/01/2019 (Saturday) at 11:22 am. I lost RS. 28, 999.
                                  The same incident happened with me also on 24/1/2019 at 11:30 a.m . Please look into this and caught the gang who are making the people fool by doing so .
                                  The same this happened with me today 02/01/2019(Friday) at 11:30am. I lost Rs: 29, 008/-.. Please do the needful and i have registered the complaint at Cyber crime police station as well.
                                  The same has happened with me yesterday (Sep-9th-2019). I've claimed for a dispute in the bank and lodged a complaint with cyber crime. Was not aware of this thread or else could have avoided this fraud. Could anyone let me know if any of you received your money back or did cyber crime team help in any means ?
                                  Helpful
                                  Found this helpful?
                                  4 Comments
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    R
                                    Rjb Balaji
                                    from Chennai, Tamil Nadu
                                    Dec 20, 2018
                                    Report
                                    Copy

                                    Address: 627002

                                    By ur company name and details i have been cheated. From the mail id [protected]@amazoncarrers.in i have got the appoinment letter and they have told me to deposit 4990 for the salary account. And 4990 for the medicare life insurenc. They have cheated me. I have lost my money and i did'nt get thejob. The contact numer us [protected]. From this numer they have contact me. They have sent some photos i have add the image below
                                    Amazon India customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      S
                                      sameerbelly
                                      from Bengaluru, Karnataka
                                      Dec 20, 2018
                                      Report
                                      Copy

                                      Address: Bangalore, Karnataka, 560067
                                      Website: www.amazon.in

                                      I had my drawing tablet (Order id[protected] returned on nov 9th and it has been more than 1.5 months since and i have not received the return yet. Person who collected my order (Ramesh kiran - +91 [protected]) also admits that he collected it and showed in front of cctv camera in the collection center. I got a reply from [protected]@amazon.in on 6th dec that there was some technical glitch due to which the refund was not processed. Are you joking with your customers?
                                      Person who takes care of the return (Anand +91 [protected]) says that he is unable to update in the amazon website that the refund was received.
                                      Please have my refund processed. I have lost my faith on amazon.in
                                      Amazon India customer support has been notified about the posted complaint.
                                      119.00 charge to my credit card. For what I don’t know. It posted on 12/15/18. I have not ordered anything for these charges.
                                      Helpful
                                      Found this helpful?
                                      1 Comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        V
                                        Vijay Arthanareeshwaran
                                        from Hyderabad, Telangana
                                        Dec 20, 2018
                                        Report
                                        Copy

                                        amazon job

                                        Address: Erode, Tamil Nadu, 638311
                                        Website: [email protected]

                                        Hi,
                                        i'm receive One SMS For Amazon Job Warehouse Supervisor, Then I'm Sent the [protected]@amazoncareers.in this mail Address After One Day Call to me Your Resume Shortlist In Online Requirement, and then Receive 18/12/2018 A mail fd or Offer letter and then Payment For Pay to Uniform charges, If you Pay And Sent tot the Screen shot And Address, Contact Num For [protected] name Jegathishwaran, Then I'm paid this amount Receive a another...
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy