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Amazon India Complaints & Reviews

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Last updated Apr 29, 2024
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Amazon India reviews & complaints page 497

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S
Sunjit Rana
from Pune, Maharashtra
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refund not credited into account

Address:Bharuch, Gujarat, 392001
Website:www.amazon.in

I have requested for refund but the refund is not processed for the order no:[protected] and amount is 690. The costomer exucative not solving my issues and say its your problem we have no resposibility of this. Amazon representative told me that we can not do anything for this refund as we alredy refunded your amount but it not reflected in your acount. They told me that your refund is initiated on 5th of nov but still i have not...
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tippu416
from Chennai, Tamil Nadu
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amount not credited to my account

Address:Shimoga, Karnataka, 577205

On 1st nov 2018 i've order a mobile phone and i've cancelled it on the same day because of no liking it anymore. Then they have initiated refund on 7 nov 2018 still i didn't get my amount credited to my account. As amazon says you've to contact bank customer care regarding this and charge dispute file against this but they're saying we cannot do that. And our state bank of india is also not responding with this....
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A
Anand727523
from Bathinda, Punjab
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order not delivered and unprofessional service of amazon

Address:202394
Website:Amazon

I ordered philips table lamp and the product was not delivered at my
Home. The courier guy just updated in his system that customer refused
Delivery. The courier guy did not even attempt to deliver it at my
Home. When i was frustrated by the ridiculous service of the ecom
Express courier guy i contacted mr vishal of amazon service i was even
Further ridiculed by the reply of his. He told me blindly that...
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L
LindaLou
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charge on my bank card

Address:42431

On 11/14/2018 there is a charge from amazon prime in the amount of 13.77. I am not an amazon prime member and i have not ordered any products from them. Please refund my bank card. There is a number for the charge[protected]. Several months ago i contacted amazon prime for a charge on my bank account and i thought it was resolved. I am not a member, nor do i want to be. Thank you for your consideration....
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S
sumeshkollam
from Ernakulam, Kerala
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compaint against the postal deliver of my parcel

Address:691506
Website:www.amazon.in

I have ordered and paid product kaspersky anti-virus during the depavali offer but delivered the product and received our post office kottarakkara ho pincode 691506 on 12 november 2019 but the product is unfortunately delivered at me and went to the post office and enquired the matter at the post office. After checking the details they told me that they delivered the product at a person. Then i enquired the matter and find that the post man...
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V
Vinni G
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

order not delivered & refund issue

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:www.amazon.in

Please find below the whole incident which happend.

I had placed an order on October 25th which was supposed to be delivered on October 28th. But i had not received the order on oct 28th. Then i got the
message that it will be delivered on 31st October. But due to some reason
i was not able to receive the package. Then i got the message that it will
be delivered on November 1st, but i had not received...
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S
Sujata301
from Bahula, West Bengal
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refund queries

I have two pending refunds with reference numbers_[protected] of rs499 for san disk memory card and 567162 of rs 165 for fabwomen saree. Amazon executives are telling that refund has been issued on 12th nov, but there is no msg confirmation from bank side. Pnb executives are telling that they can't help anyway and i should contact amazon. I had. Ordered the 32 gb memory card through online payment method on28 th of october which was auto...
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S
Sabarinathan86
from Peravurani, Tamil Nadu
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regarding, receiving wrong mobile

Website:www.amazon.in

I have ordered moto x4 (64GB/4GB RAM) variant in amazon. But, the mobile I have received is 32 GB/3GB RAM variant.
When I enquired to the customer service, they are mentioning the statement as "I am not speaking the truth".
I have all the proof for purchase....
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S
sabyasachi14
from Bengaluru, Karnataka
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pureit classic 23 ltrs water purifier order # 408-1856641-8696315

Address:752026
Website:Amazon

Hi, i had last ordered pureit classic 23 lts water purifier on dated 31/10/2108 order #[protected] and paid an amount of rs 2499/-. My delivery date was mentioned as 14/11/2018 but till date i have not received the order at my place. I had received the sms from amazon's third party courier services i. E. Gati courier services on 12/11/2018 stating same will be delivered on 12/11/2018 through pod #[protected] but till date same is...
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A
Amruth k n
from Bengaluru, Karnataka
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cancelled product refund amount

Address:Kolar, Karnataka, 563101

Dear amazon team

As i am an favourable customer of your amazon where i have spent my credit card for purchase of an mobile one plus 6t and soon after within 24 hours i have been cancelled my order through my amazon portal but still from my credit card there is a suspicious two deductions of the product is incurred amount rs. 73, 768 kindly refund my amount

Regards.,

Amruth k n
Contact...
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S
Samir R Mehta
from Rajkot, Gujarat
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mi led tv 4c pro 80cm (32) hd black

Address:Panchmahal, Gujarat, 389330

Dear Sir,
I had Purchase MI LED TV dated 03rd Nov., 2018 I had got delivery of Item in 06th November., 2018. After that Installation team had not come. I am continue sly called to Brand & Amazon but after that installation man comes dated 15th Nov.2018. after that i and my family shows Not supported Pain-Drive, USB cable, OTG cable, proper picture & demo. After that i called customer care at 7:52 PM in 15th November., 2018 they told...
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S
suchira_reddy
from Delhi, Delhi
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unethical behaviour and fraudulent

Amazon cheated me by selling refurbished dell laptop without mentioning that its refurbished while selling in the product details. After using hardly for 5 times, laptop gets shut down upon slightest movement immediately after 11 days from purchase date. When i reported the same with manufacturer, dell informed me that its refurbished product. I forwarded the same email from dell to amazon asking for justice, they said return window is 10...
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S
Sushila Induar
from Beliator, West Bengal
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non receipt of order no #408-5282638-5644306

Address:Darjeeling, West Bengal

I have not received the order #[protected]. But amazon official claiming that the order is delivered under the receiver's signature. Thay have not provided me the scan copy of the person received the order and the address of delivery, also the mobile no & mail id to which the confirmation message about the delivery of order was sent. Though i have not received the above information after several request. Since i have neighter received...
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H
Hemant Mittal
from Hoshiarpur, Punjab
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defective and twice returned 49 inch mi tv 4a pro delivered

Address:Mohali, Punjab, 140301
Website:AMAZON INDIA

I ordered for a 49 inch mi led tv 4a pro on amazon (Order i. D[protected] on[protected] and received the product on[protected] with many blank slips pasted on the box. Being worried, i checked and found order slips below these slips. This mi 49 inch tv was firstly shipped to mr. Deepak gupta of delhi on 11th october (Awb no.[protected] where this particular unit was decided as defective piece by mi technician, either it should...
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R
Richa94.94
from Bengaluru, Karnataka
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defective product | jbl endurance jump

Address:560100
Website:www.amazon.in

I ordered a bluetooth earphones on 9th of october, and it got delivered on 11th oct. It was a gift for someone, so i just kept it after opening the package. I handed it the person (For whom i ordered it) on 23 oct. He used it 3 times and now the ear piece is not working. I tried to contact the amazon customer support, but they asked me to contact service center. The number they provided, denied service for the product, as they don't deal...
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P
prasoon chowdhury
from Noida, Uttar Pradesh
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skull candy ink'd bluetooth

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:www.amazon.in

Hi i have faced an issues with amazon so as the issue was faced by amazon, hence they had refunded 3000 to my amazon pay balance out of which i have ordered two products one the earphone and the other is the speaker.

I received the speaker but till yet not received the product, now the amazon application is showing as delivered to me. While discussing with an associate with amazon team they told me product is lost at transit...
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S
Sourabh Das10
from Auraiya, Uttar Pradesh
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oneplus 6t pre booking offers not provided after pre-booking the device

Address:251203
Website:amazon.in

I have pre-booked one plus 6t on october 18 & purchased on november 1but the pre book offers which includes rs 500 cashback & coupon code for free type-c earphones were not provided to me. Even having a chat in customer they ensured me & told me wait till last date of receiving the offers i. E. 15 november but still i haven't received those offers. Even i called up in amazon customer care helpline & they also ensured that i will be receiving...
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G
Gurusiddappa Narona
from Hyderabad, Telangana
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vivo v11 pro smartphone order# 406-4400260-8705963

Address:Bangalore, Karnataka, 560068
Website:www.amazon.in/progress-tracker/package/ref=oh_aui_hz_st_btn?_encoding=UTF8&itemId=qjpgkrpntrkvq&

The complaint is about non delivery of product in time. While booking i have made the extra rs 50 apart from the product cost for the desired date and time of delivery. But the same has not happened.
The order was booked on 14th november 2018 and the estimated delivery was on 15th november 2018 at 11:00 am as desired by me.
But in the online tracking system the status on 15th november at 9:35 am, order was showing attempted...
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S
shivinmk
from Mumbai, Maharashtra
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product not delivered need compensation

Address:401107
Website:Amazon.in

Dear team,

I have purchased item from amazon as a birthday gift to someone on 7th november, birthday was on 12th november, till date i haven't received the item. I am really upset now that i couldn't present the gift to someone i care, amazon was assured that it will be delivered on 11th of november. It caused mental stress to me as i couldn't purchase it from other means as i was expecting this will get delivered from amazon...
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H
Hemant Shrivas
from Pune, Maharashtra
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about no emi cost online shopping

Address:411001
Website:Amazon india

Amazone commiting no cost on emi on their side & due to same offer i was purchased 2 mobiles by my credit card & now i am getting EMI with Bank interest & GST. so i want refund of money paid for interest with GST.
find the attached Prouct bill & bank statement which i got by bank.
NOTE :-
SBI
11235/- bill Amount
1950/- Emi Amount
131/- interest
212/- Gst Charge
411/- Fines Charge.br...
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