Amazon India Complaints & Reviews

Dear sir we have made purchase on amazon for mi poco f1 mobile... We received the mobile on 30th nov.. We made the purchase of 25999/- but this is to inform that on box price of mobile is 24999/-... How did you charged 1000/- extra from mrp rate plz let me know or i will cancel my purchase from amazon next time... U r advertising that we have less rate then other but here we r charged extra than mrp rate... Plz explain

I didn't get my refund amount after submitting the product it's been over a month
After calling them several times they kept saying it is stuck with the bank where in which was not the case
Got a msg from Amazon stating that they couldnt process my refund as the details were incorrect and asked me to contact their customer care.
I tried calling them but unable to contact the customer care executive as I can only hear the automated message which is saying that they cannot find me product.
But I'm my Amazon account I can clearly see it
The refund reference no is[protected] product: Huawei g10 watch
Amount 2544
Kindly help me get my refund

My account number[protected]
I purchased a product on 7th of this month using my canara bank debit card same was not received i asked them for refund. As per their confirmation refund was initiated 16th of this month maximum time frame was 7 days. Still it was not reflected in my account. They had provided the refund reference number[protected]
I had contacted your customer service number there is no proper response. Please check and confirm the status.

Still the refund was not reflected in my account. How much time it will take to refund.

Recenty my friend ordered a pair of adidas shoes for me. .But after opening I realised it was not that shoe that my friend ordered and even the size was bigger...Then I realised that it was not original adidas as the colour was a big funny looking and the tag looked fake...On the top of that I was there was a nike logo on that adidas shoe...I mean what kind of joke is this??It costs 3100 something and this is what we get...

I'd placed an order from Amazon.in, but they delivered a unknown product, I'd requested for replacement of product but they told me to refund my whole amount to me, they initiated an amount of Rs.709/- on 9th november 2018
but didn't receive the amount yet. Their customer care executives are tolrating me. They always says that, " You will definatly receive your refund today",
"it will take 14 working days. ", " bank have blocked you transaction.", and all, they always have an excuse. still I'm waiting for my refund.
This is the wrost online shopping site I've ever used.
i'll not suggest to anyone this site.
I've received wrost kind of service.
only there are making fools us
And Indian government should band this type of shopping sites.

Jessica Agnihotri

THINK TWICE BEFORE U BUY FROM AMAZON..
BE READY WITH SELF DEFENSE WEAPONs BEFORE OPENING DOOR FOR AMAZON/ATS DELIVERY BOYS..

AmazonIndia sent GOONS with WEAPONS for PICKUP of defective delivered item via it's courier ATS(Amazon Transport Services) at the premises of customer.. they attempted to KILL him & LOOT his home n shop.

Pickup id[protected]

On 28-oct-2018 i ordered a mi band 3 order no[protected]
But due to some issue i return it and on 19 nov 2018 they processed me the refund of 1998 which is partially done 169 in amazon pay balance and 1829 in my pnb mastercard with reference no.
75503728324024675037575 but the amount doesn't credit in my account and bank customer care and branch say they can't help me with this reference no. And can't file charge dispute as they can only file if the amount is debited from my account or the transaction is failed now amazon india still not helping me regarding this issue and my money is gone plz help what to do

I send same shies puma unisex uk 12 but dies not send my refund rs.2249, plz send my refund plz and your amazon team says that your item nit original but they tell a lie, i send my shoes on nov. 16 at 1:25pm by sachin kumar (Your team) same item but my refund dies not send😭😭,, i am poor person plz send my refund sir, plz and i tell very truth sir plz believe me

I purchased a product on amazon on 13th of this month using my canara bank debit card same was not received and i asked then for refund. As per their confirmation refund was initiated on 17 th of this month maximum time frame was 5 days. Still it was not reflected in my account. They had provided the refund reference number as[protected]. I had contacted your customer service number they is no proper response hence i mail you. Please check and confirm the status.

Order #[protected] i ordered this product (I. E. Mi usb cable) of rs 319 on 23 nov and payment is done online through upi (I. E. Upi link[protected]@ybl) and after 5-10 min of placing order i cancelled this order on same day due to some reason and today is 29 nov still refund not credit yet in my bank account

On 12 nov 2018 i placed order for online purchase of bitdefender anti virus plus (Windows) - 1 user, 3 years for rs. 360/- vide order #[protected].

Item was due on 14 nov 2018 but has not been delivered so far by arhan world.

Kindly do the needful so that confidence maintained in online shoopping from amazon.

Thanks.

(Ghasi ram)

Dear sir
My name is sohan lal, this is my order details
Order number - #[protected]
Order date - 24-nov-2018
This is my registered email id - [protected]@gmail.com

I have been a regular customer of amazon. Of late, they have become cheats
And just don't care about their mistakes.
First i ordered same product one n half month ago and they send a defective
Product, when asked for return, i contacted the customer care and then
Return was approved and picked up. After that, for every complain in their
App, and customer call, i get their standard email reply, we will get back
To you after 3-5 working days. Excluding sat, sun. Everytime i call, i have
To explain the problem. And now right from the beginning. They send me a
Empty box. And say, return received, yet to give refund for7 days.
Off late their phone pe wallet too is not working,, previous when i
Transferred to my bank account, it was supposed to go to my account in 4
Minutes,, but the excuse given was the maybe the phone pe network was not
Working. For the past 3 months their standard has come down. Getting
Incomplete products, products missing,. And for each and every time have to
Go through this harassing experience to get refund back.
I don't have any other amazon account, please sir understand my situation.

Amazon order number[protected], as directed by amazon the item was returned to amazon through third party courier. It was promised by amazon that the courier charges rs 1300/- will be refunded by amazon. Only email communication is in progress however no action.
Courier charges refund not received till the date. Courier receipt had already submitted to amazon through email. Same email drafts are receiving last two months.
Kindly refund the courier charges rs 1300/- as promised by amazon at the earliest.

Item ordered on 7th nov and never reached me with in the estimated timeline and time lines keeps extending.. After waiting for 15 days had to cancel it and now they are not even delivering it to seller. Every time i ask about refund they state that refund can't be initiated unless item is received by seller. Amazon transport services lost the product and its doing drama by neither delivering it to the buyer nor seller and potentially blocking the refund. Order id is[protected] and tracking number[protected]. Its bee more than 21 days and there is no track of the item. Even its customer care fails to initiate refund and can't help until the product reaches the seller. And in this case it will never reach the seller and my refund is blocked indefinetly as the estimated time lines keeps changing. So this a online robbery and cheating amazon customers. I have all the evidences of the actual and modified estimated dates and the call records of the amazon service and can provide the same if required. All that i get from amazon is sorry/ we don't have such intentions/ informed concerned team to take action and at times they your refund will automatically initiate after estimate date which actually they keep extending and this goes infinitely

Tabla puran[protected] -
For this product i had to pay on delivery. But before delivery i received sms to pay on link. I paid on link provided.
But the delivery boy said i did not send you any link. Hence you have to pay cash to me otherwise i won't deliver the product.
Hence i paid cash to get the product.
When i contacted amazon for this matter, they said you will get refund in 4 business days. Now it is 15th day.
Below are the messages i received on 16th nov 2018

Arriving today:tabla puran will be delivered by amzagent ([protected] pin 4855). Pay rs.675 by cash/card. Track: http://amzn.in/d/77UgIf8

Arriving today:tabla puran will be delivered by amzagent ([protected] pin 4855). Pay rs.675 by cash/card. Track: http://amzn.in/d/6jI8MlX

Pay now: pay rs 675.00 for your package with tabla p... Through paylink. Click to pay: http://amzn.in/5EwDu11

Payment successful: rs 675.00 successfully paid for tabla p... (Tracking id:[protected]. Code to be shared with our amzagent: 294140

Attached payment success screen.

I have been charged twice on my account for 12.99 from amazon and have not purchased anything today from you. I was also charged last month as well. The only thing purchased from you was a firewall about two months. Please stop charging my account. Please credit my account for the two errors you have made. I will be doing more business with you if this correction is made soon. Thank you for your cooperation in this matter.

What a joke still i'm not recd product or my refund and you asking review. Still after above a month nothing information about my order how amazon fraud this type to several customers. After taking money from customer they fool the customer without any responsibility and use money in other work without any interest if in india 1.25 crore population they done this type fraud in 1 percent customer how it's big fraud in india or other countries. For star selection provide stars for fraud.
For selection star its choose in compulsion.
Anup kr. Dimri
[protected]
[protected]@gmail.com

Amazon really have free rupees to pay such lazy delivery agents. My order no is[protected] and many other orders as well. I ordered the product to my friend's house as there is no delivery in my address. The agent misbebaved with my friend when he came to deliver the product. She asked that agent to wait a minute she ll get the money in 2min and that agent said he cant wait n need to go to other locations to deliver and used harsh words and returned bck. And i got a msg that all products r rejected and returned. That agent was such a rude person his contact no is +91 [protected]. Amazon transport service is the worst i have ever seen.

This order should have been delivered today as per schedule but the delivery agent did not take any effort to search for this address. He just called us asking for location as if he was standing in the next street. Later he said it will take around 15 mins. For him to reach our place. We were waiting for the pack but he just gave a missed call. When we called back he said that we did not respond his calls and he has left the place. He has mentioned the comments as door closed. I want this issue to be fixed on priority and request you to deliver the package to us.

Two days before my account was locked. I dont know i have done anything wrong that avoiding
Amazon terms and conditions. I actually didn't done anything intentionally.
I always tried to be valuable customer of amazon and i always prefer amazon than other websites.
Please kindly unblock account so i really need it badly/ i will be great full if you consider my case. I get mail from amazon send fax my
Gift card purchase bill with my name and address. Actually i did not buy any gift card from third party's.
I am a amazon mechanical turk worker. I have work hard in amazon mechanical turk and get some rewards from amazon.
If you need more info i am ready to send.

i have given transactions details below.

Transfer details:
—
Transaction id: 305sv9zfhxrk3tpeuy3y6cx6x6n3kl
Amount: $27.25
Date: sat, nov 24, 2018 06:47 am
Transaction id: 3njk60i2g5fc98ipbwwlp7gmj7iadb
Amount: $25.56
Date: fri, nov 23, 2018 10:12 am
Transaction id: 3vq6nldt7uqg8vk7juzs0149al5d0m
Amount: $40.44
Date: thu, nov 22, 2018 05:10 am
Transaction id: 3m92eyzwzt9a494s562dgl3iu6v42j
Amount: $29.46
Date: tue, nov 20, 2018 12:41 pm
Transaction id: 3d2etxznwedm1zv37adj7gmcm4i99b
Amount: $40.92
Date: mon, nov 19, 2018 07:05 am
Transaction id: 3nq9rielk5thsinhhawhki0s1pxbd1
Amount: $127.96
Date: sat, nov 17, 2018 06:28 am