Amazon India Complaints & Reviews

Order #[protected]. I booked it on 11/09/2018 paid win advance. Recieved it on 20/09/2018. Got it installed on first week of oct 2018. One channel is not working from the begining. Contacted amazon on 27/10/2018 thinking the product has some warranty but got a reply return window closed!! I paid rs 3739/- if i have to return now they will pay back 1614/- balance is shipping and import duty deposit. They are not ready to repair and...

[protected]

Two items from this order were returned and picked up by the amazon boy.
But i dint get any refund
On contacting amazon theey are not ready to help. When i said i will complain on consumer forum they said you can go anywhere. They will block my account if anything is complained against them
This is a worst company
I demand my refund and compensation...

We paid rupees Rs 27, 999/- Online to Amazon on line for the purchase of
ONEPLUS-6 64 GB mobile with order number[protected] on 09/10/2018.
WE were delivered one package – ( Photo Shown Here in – PHOTO 1. ) on 11 october 2018 at 05:07 P.M.

The package had the details as invoice number-DEL4-153 & INVOICE Details - HR-DEL[protected] dated 9/10/2018 FROM AMAZON.IN
The product was shown...

I have purchased an apple iphone 6 on 10 oct in which charger and earphones were missing and then i called amazon and they provided me replacement but the replaced phone is having lots of scratches on it and now they are giving refund instead of replacement and saying u have to place a fresh order but the concern is that i have purchased this phone during the sale and i got this phone at discount so now who will bear the extra cost if ipurchase...

I hv been online consumer of amazon product since long but these days, i'm really facing problem with

— false assurance by customer care

— misbehavior by delivery boy

If you go back to history of order # [#][protected], (Order placed on 13th oct but not yet delivered) continuously, i'm in touch of customer care to follow up these product. Apart of that i made a complain for delivery...

I had bought boat nirvanaa uno earphones from amazon which i got on 15 october. But that product was so poor quality so i requested them for return on 16 october. But till now there is nothing updates from amazon in spite of that i had called them 100 of times but their customers service didn't done anything, they just told from my first call that to wait just for tomorrow we will pick up your order.
And customers services telling...

I have experienced amazon in many countries as a customer-centric company. Their response has always been very quick and the effort has always been to resolve the issue addressed.in india, they have taken on a new avatar. They just ignore a complaint. I try not to buy from amazon in india and i find it is a loss to me because i like amazon and use it in two other countries: germany and in the uk, they are excellent there....

My order regarding v guard water heater, order date is 11.10.2018 i have contacted through your call centre many. They are not giving proper reply. When i call they told us your item by tomorrow morning. But till date it is not delivered. As per your tracking system my item reached to ranchi centre on 19.10.2018. Your delivery service making fool to people. From 20.10.2018 in morning they shows out for delivery and night it is delivery attempted....

This bluetooth speaker was not working. And this item was charging. Once i replaced and got a new product but again the condition was same. For this product warranty period period given is 3 months and now you are saying that you are not eligible for return. For this product i given is 980 rupees i lost my money and also i need my money back please give my money back other wise i will complaint a case to consumer court...

Hello
I have purchased a meat grinder with amazon via order no#[protected]. But the product was defective at the time of delivery so i have put the return request company asked me to self shipping the product via bluedart courier service. But courier charges was very heavy rs.2520/- so i wrote back to them they said we will refund the full courier charges so you please sent to us i have send the product back to company. And...

This is the second time i am experiencing this quality. Ordered my apple cover from amazon. Took like a week on prime membership and then the product is an absolute fake. I am paying almost 4k for this and this was completely unacceptable!! Now i have to wait 3-5 days for the money to be refunded. This is going on various forums not only this one!!...

On 13-oct-18, i purchased moto g5s plus. It stopped working on 19-oct-18, as it was a faulty product - first failure. Support person promised action & call back in 24 hrs. He said phones are tested before delivery. This should not have happened. But nothing happened in next 24 hours - 2nd failure. I called again, exchange was scheduled for 21-oct. Delivery didn't give the replacement phone, as bar code was faulty. Phone sent without checking...

Dear team,
Date: 27th october 2018,

Due to technical glitch from amazon website i'm unable to purchase the above mentioned product. I've spent 3-4 hrs with your customer service and they were unfit to fix the issue. I have valuable proof which i shared with executive as well. Told me they can't address my issue and disconnected the calls. I have contacted multiple times to customer care and no one helped to follow...

On august 20, september 20 and october 20, 2018 my visa card was charged $14.03 each month under the address of "amazon primeamzn.com/billwa" i did not authorize any of these charges, and in checking with bestbuy/geek squad, they determined that one of the intermediates "100bestbuy.com" was not a bestbuy inc company.
I will contact visa for a credit and fraud prosecution....

I ordered some items on amazon during their sale. Out of seven items which i ordered i received only six items. One item was missing, while in my account on amazon the status of that particular product changed to delivered. I raised the complaint to their customer care executive. But till now no communication has been done from the amazon site. This has reduced my faith in amazon. The order was prepaid. My phone no is [protected]...

I purchased motog6 4gb ram 64gb internal storage from amazon indian great sale through sbi debit card from your delivery man on 12/10/2018 but i not yet received 10% cash back from this offer. Hope you will take proper step quickly in this matter. My address is b-16 chirantani park bansdroni, kolkata, west bengal. Email id: [protected]@gmail.com. Phone no : [protected].

Thanking you,
Yours truly
Antarima...

Sir/maam,
My love for amazon is deteriorating day by day
Because of the lack of efforts provided by amazon customer and i am sure i am not the only person.
I ordered a product on 12 oct 2018 and recieved the product late but it ok bacause i have recieved the product well but to my horror it was defective, not upto the par, my product was an earpiece for mobile. Though its not a big product yet small as it is amazon...

Brings to your notice that i have initiated refund requested on: oct 21, 2018 at amazon and mentioned pickup date and time for oct 22 between 8:00 am to 1:00 pm, but i received the return message saying that change the product return date time.

But i could see the option to change the product pick time and date in amazon site and customer care center not responding my calls...

I am an amazon prime member.
This complaint is in reference to order no. (Protected) and tracking id (Protected) delivered by your amazon delivery agent mobile no. [protected] delivery made on 26th october 2018.
My place of residence is on the first floor of the building i live in. The courier delivery agent refuses to delivery the items ordered on 1st floor and very rudely asked me to come down and collect the items. On my...

I have purchased IFB washing machine from Amazon on date 10 Oct 2018 and found damaged. so I complain about the same on 14 Oct 2018 but from that date, no resolution is there and every time when I call customer care they ask me to wait for 24 to 48 hours. I have call recording of same....