Amazon India Complaints & Reviews

Amazon order number[protected], as directed by amazon the item was returned to amazon through third party courier. It was promised by amazon that the courier charges rs 1300/- will be refunded by amazon. Only email communication is in progress however no action.
Courier charges refund not received till the date. Courier receipt had already submitted to amazon through email. Same email drafts are receiving last two months.
Kindly refund the courier charges rs 1300/- as promised by amazon at the earliest.

Item ordered on 7th nov and never reached me with in the estimated timeline and time lines keeps extending.. After waiting for 15 days had to cancel it and now they are not even delivering it to seller. Every time i ask about refund they state that refund can't be initiated unless item is received by seller. Amazon transport services lost the product and its doing drama by neither delivering it to the buyer nor seller and potentially blocking the refund. Order id is[protected] and tracking number[protected]. Its bee more than 21 days and there is no track of the item. Even its customer care fails to initiate refund and can't help until the product reaches the seller. And in this case it will never reach the seller and my refund is blocked indefinetly as the estimated time lines keeps changing. So this a online robbery and cheating amazon customers. I have all the evidences of the actual and modified estimated dates and the call records of the amazon service and can provide the same if required. All that i get from amazon is sorry/ we don't have such intentions/ informed concerned team to take action and at times they your refund will automatically initiate after estimate date which actually they keep extending and this goes infinitely

Tabla puran[protected] -
For this product i had to pay on delivery. But before delivery i received sms to pay on link. I paid on link provided.
But the delivery boy said i did not send you any link. Hence you have to pay cash to me otherwise i won't deliver the product.
Hence i paid cash to get the product.
When i contacted amazon for this matter, they said you will get refund in 4 business days. Now it is 15th day.
Below are the messages i received on 16th nov 2018

Arriving today:tabla puran will be delivered by amzagent ([protected] pin 4855). Pay rs.675 by cash/card. Track: http://amzn.in/d/77UgIf8

Arriving today:tabla puran will be delivered by amzagent ([protected] pin 4855). Pay rs.675 by cash/card. Track: http://amzn.in/d/6jI8MlX

Pay now: pay rs 675.00 for your package with tabla p... Through paylink. Click to pay: http://amzn.in/5EwDu11

Payment successful: rs 675.00 successfully paid for tabla p... (Tracking id:[protected]. Code to be shared with our amzagent: 294140

Attached payment success screen.

I have been charged twice on my account for 12.99 from amazon and have not purchased anything today from you. I was also charged last month as well. The only thing purchased from you was a firewall about two months. Please stop charging my account. Please credit my account for the two errors you have made. I will be doing more business with you if this correction is made soon. Thank you for your cooperation in this matter.

What a joke still i'm not recd product or my refund and you asking review. Still after above a month nothing information about my order how amazon fraud this type to several customers. After taking money from customer they fool the customer without any responsibility and use money in other work without any interest if in india 1.25 crore population they done this type fraud in 1 percent customer how it's big fraud in india or other countries. For star selection provide stars for fraud.
For selection star its choose in compulsion.
Anup kr. Dimri
[protected]
[protected]@gmail.com

Amazon really have free rupees to pay such lazy delivery agents. My order no is[protected] and many other orders as well. I ordered the product to my friend's house as there is no delivery in my address. The agent misbebaved with my friend when he came to deliver the product. She asked that agent to wait a minute she ll get the money in 2min and that agent said he cant wait n need to go to other locations to deliver and used harsh words and returned bck. And i got a msg that all products r rejected and returned. That agent was such a rude person his contact no is +91 [protected]. Amazon transport service is the worst i have ever seen.

This order should have been delivered today as per schedule but the delivery agent did not take any effort to search for this address. He just called us asking for location as if he was standing in the next street. Later he said it will take around 15 mins. For him to reach our place. We were waiting for the pack but he just gave a missed call. When we called back he said that we did not respond his calls and he has left the place. He has mentioned the comments as door closed. I want this issue to be fixed on priority and request you to deliver the package to us.

Two days before my account was locked. I dont know i have done anything wrong that avoiding
Amazon terms and conditions. I actually didn't done anything intentionally.
I always tried to be valuable customer of amazon and i always prefer amazon than other websites.
Please kindly unblock account so i really need it badly/ i will be great full if you consider my case. I get mail from amazon send fax my
Gift card purchase bill with my name and address. Actually i did not buy any gift card from third party's.
I am a amazon mechanical turk worker. I have work hard in amazon mechanical turk and get some rewards from amazon.
If you need more info i am ready to send.

i have given transactions details below.

Transfer details:
—
Transaction id: 305sv9zfhxrk3tpeuy3y6cx6x6n3kl
Amount: $27.25
Date: sat, nov 24, 2018 06:47 am
Transaction id: 3njk60i2g5fc98ipbwwlp7gmj7iadb
Amount: $25.56
Date: fri, nov 23, 2018 10:12 am
Transaction id: 3vq6nldt7uqg8vk7juzs0149al5d0m
Amount: $40.44
Date: thu, nov 22, 2018 05:10 am
Transaction id: 3m92eyzwzt9a494s562dgl3iu6v42j
Amount: $29.46
Date: tue, nov 20, 2018 12:41 pm
Transaction id: 3d2etxznwedm1zv37adj7gmcm4i99b
Amount: $40.92
Date: mon, nov 19, 2018 07:05 am
Transaction id: 3nq9rielk5thsinhhawhki0s1pxbd1
Amount: $127.96
Date: sat, nov 17, 2018 06:28 am

On 15/11/2018 i have paid an amount of rs. 699.00 from my debit card on amazon.in but after sometime (After 10-12 min) i have canceled the order and the refund of amount rs.699.00 was initiated by amazon. On 19/11/2018 i received a message that the amount of rs.699 has been successfully refunded. But still the amount has not been reflected in my account. The authorization code (Refund reference number) for the transaction is 102615. I have contacted the pnb customer care and they have told me that i cant file transaction dispute and no such money was added to my account

I had ordered samsung earphone of rs.260 at amazon by ss brand plot no 28 block a. Mohan coperative industrial estate delhi (110044).
But it was not of samsung company.. Samsung is not written anywhere.. No proof..
After retrun and replacement again it send the same product which was also not a samsung earphone..
I had received wrong product twice after replacement.
Help me..

Order placed on 11th nov'18, status on 16th nov'18 on amazon as delivery attempted 10:12 pm but nobody contacted us. On 23rd nov'18 status on amazon as delivery attempted at 10:44 & 10:50 pm but nobody contacted us. On 25th nov'18 status on amazon as delivered at 09:18 am but nobody contacted us & we not received the product yet. The amzagent is [protected]. Most of the time this number was switched off. Amazon's above action is as good as fraud & cheating of customers. Without visiting or delivering how amazon can update such false status against the order of customers. Today up to 27th nov'18 there is no real feedback from amazon regarding my order & no delivery yet.

The item in the above order has not been delivered to my given address, i. E., he-213, block 2, 1st floor; new quarters tower building; indian institute of science; bangalore 560012.
However, i have received a message saying that it has been delivered on 19th november. The whole day i was there at home but did not receive my package and neither was there any call from any amazon agent. When i called up the delivery agent (Ph: [protected], pin 2191) to enquire about the same, he said he know nothing about it.

My name is srinivas. R. Email id is [protected]@gmail.com which is registered with amazon. My amazon account is locked from one month. Reason is that i placed a order on amazon by mistake i fill wrong debit card details after please order i relies that i fill anything wrong i imidately cancelled that order.

After one day i see my account is hold. I try to contact customer care but they tell they can't help me only [protected]@amazon.in, [protected]@amazon.in. Ans [protected]@amazon.in. But they not listening anything they send me mail that (Your order can't be delivered please fax your debit card details with billing address) but that debit card details i filled is wrong. I also try to fax my won debit card details but fax which they given give transmission error and fax not sent i told them things to customers care but they are not helping me also send again mail with all details that happen with me but they are not response to any my request

Name. Srinivas. R
Mobile no. [protected]
Address. No152 2nd main road 7th cross hanuman chamber chamarajpet bangalore 560018

Bank details
Name. Srinivas. R
Mobile no. [protected]
Address. No99 8th cross
Kp agrahara bhuveneshwari nagara bangalore 560023

No cost emi not provided for my purchase of washing machine from amazon.in order #[protected] on 11 oct 18 using sbi credit card as promised by amazon as rs.2301.46 per month for 6 month. The sbi card generate credit card bill to pay the full amount of rs.13261.99 oct 18 in stead of emi and charge me fine of rs.1134 in statement for nov 18

I have ordered one sarees as follows
Order date
16-Nov-2018
Order #
[protected]
Order total
999.00 (1 item
We recieved the item on 21/11/2018 but we cancelled the item same day as the item is on expected level.. The Amazon reprentatvs picked the item on 22/11/2018 at 11 am. Then after 1.30 pm I got the message that pick up the item is cancelled.
Then I tried to contact the customer care., but their response was very bad as they asked evidence for the pick up.
So I request you to refund my money and compensation of rupees one lakh as I mentally suffered lot., due to their I'm necessary comments

I have ordered Leeway Stamina Air Bike From Amazon on 28Oct 2018 with Order no[protected]. Item arrived to me on 12 Nov 18 . I found the product Defective and I requested to return this on 13 Nov 18. Customer care executive told me this is seller product so I have to return it to seller. On 14 Nov seller asked me about the problem with product I explained but I was not getting satisfactory response from seller again I call to Amazon CC they gave me a mobile number of seller when I tried to contact to seller he didnt pick my call after some time he blocked my number. I again mail the seller about the issue seller reply that if I remove the poor feedback about the seller he will replace my item I do the same. Again I tried to contact seller he is telling there is some technical issue . I call to Amazon CC he told me seller is misguiding me actually I have removed the feedback. CC executive on my request complaint against seller under Amazon A-Z guarantee on 18 Nov after that seller mail me to return the item through courier then he will refund. I asked who will pay the courier charge seller reply sender means I. Why I will pay such a huge charge Seller send me defective item why I will suffer. Again I contacted to Amazon under A-Z guarantee I received a mail on 21 Nov to send back the item within 3 calender days. I again contact Amazon CC on 22 Nov they told me I have to send it within 3 business day. As 23-25 Nov was holiday in Kolkata so I have not returned the item I had already some plan in this vacation. Today I received a mail from Amazon A-Z guarantee that my claim is denied by Amazon as I have not sent the product within 3 days. I am unable to understand Amazon policy I am suffering a lot I have invested money RS.6799/ and Amazon is not doing anything. I am ready to return the product Amazon may pick at any time this product from my address. But as I have to send the product it is difficult for me to arrange everything in a short period. At first I have to hire a rickshaw as the product is very large deliver it to the courier agency office within official time. I am also a working lady I have to go Office on time I will return it my own convenience atleast in a week. Its a harrassment Amazon is harrassing me. I am mentally disturbed as I have spent much money on this product. Amazon is not helping me on this issue . I want to return this product and refund my money . If I have any accident for this Amazon will responsible. I always think how I will return this and got my money also I am not performing in office because of this tansion. I want justice why I will suffer . Amazon can pickup this item any time but from my side I can return within 7 days. I want my money any how. I will go to consumer court other wise . Amazon is worst online shopping site I realised.

I bought this product on 11th july 2018. Original mrp of the product is 725 rs. However, fly usa seller of amazon sold this product to me for 1299 rs. At that time i was not aware of the mrp. Worst thing is they are still cheating customer after my complaint. Their sellers are selling it for more than mrp.
https://www.amazon.in/gp/offer-listing/B005DYJZ7M/ref=dp_olp_new_mbc?ie=UTF8&con...⇄
If amazon cannot regulate its sellers, probably it should not expand its business this way. After talking to customer care, they kept asking me proofs like how do you the mrp of the product etc. They said they have escalated the issue but they are not ready to refund the amount they charged me extra.

Hi team,

I ordered a seller fulfilled product on 21st oct 2018 and the same was cancelled on 27th oct. Been a month since i asked for refund, had 6 calls with amazon customer care but they dont seem to care since it is seller fulfilled.

Even the credit card bill has been paid for this purchase, but amazon doesnt seem to act on this case. Everytime i call you people, i explain the entire case that happened. Worst customer service from amazon.

I've purchased a phicomm mobile (Amazon india invoice no.in-14375 dated 03.10.2018 for amount indian rupees. 5, 945.00.) and it failed within a month showing "youtube stopped working" error message and even after hard reset also the error and frequent hanging up problem is there and also the mobile is overheating. When i contacted the local service centre celltech/trident techiologies/united mobile service-chennai, they simply refused to accept saying they are no more dealing with phicomm. When i contacted amazon also there is no any remedy provided to me and instead their customercare used to give some mobile nos like [protected]/[protected] (Pansonic?) and no response from these nos also. I've informed also amazon to stop selling bogus products like phicomm in order to save their customers from cheating by phicomm and like these companies. Need solution to solve this issue but where to find?. Suggestion?

My name is srinivas. R. Email id is [protected]@gmail.com which is registered with amazon. My amazon account is locked from one month. Reason is that i placed a order on amazon by mistake i fill wrong debit card details after please order i relies that i fill anything wrong i imidately cancelled that order.

After one day i see my account is hold. I try to contact customer care but they tell they can't help me only [protected]@amazon.in, [protected]@amazon.in. Ans [protected]@amazon.in. But they not listening anything they send me mail that (Your order can't be delivered please fax your debit card details with billing address) but that debit card details i filled is wrong. I also try to fax my won debit card details but fax which they given give transmission error and fax not sent i told them things to customers care but they are not helping me also send again mail with all details that happen with me but they are not response to any my request

Name. Srinivas. R
Mobile no. [protected]
Address. No152 2nd main road 7th cross hanuman chamber chamarajpet bangalore 560018

Bank details
Name. Srinivas. R
Mobile no. [protected]
Address. No99 8th cross
Kp agrahara bhuveneshwari nagara bangalore 560023