Amazon India Complaints & Reviews

Hello,

I am using amazon since long time and was very happy with their service.
But after my this time experience with customer service/technical support while playing return request is worst at all.

Regarding my order id/tracking i'd[protected], i tried to place a return request 5-10 times due to not good quality of camera as expected, but unable to place.

I requested a call back from...

My name is rehan qureshi.. I have placed an order on amazon on 11october 2018.
And the delievery date was 15th and 17th october for two products.. The one product is lost in transit.. I got a message of out for delivery with delivery agent number on 17th but when i call him he said, "sir abhi to me office ni gya or me apke area me delivey b ni krta m ni deliver kraunga. After that the product agai out for delivery at around 10:30 pm...

I have ordered hp 14q cs0006tu on 9/10/18 and delivered on 10/10/18 with different cheap model, i have contacted customer service and requested for product replacement on same day, also provided all the required details with product pics. They asked me to wait for 15 days for replacement as they need time to investigate it. Today on 23/10/18 i have contacted them to enquire status, they are telling that they have contacted me to enquire but...

Hi,
This is regarding Order ORDER #[protected] from Amazon.in for product LG 23.8 inch Borderless LED Monitor - 24MP88HV for which the invoice / bill I have received does not have product serial number on it. Also warranty card is not filled-up with any info ( Blank). As without product serial number being specified on bill / invoice service centre is not going to entertain warranty claim I had contacted Amazon customer...

Hey,
My name is Amal Dev A S .I have ordered a laptop from amazon on 10th October 2018.But the seller has cancelled the order on 11th October 2018.The thing is that amazon people sending mail as that i have cancelled the order.I didn't do it.They just publishing some offers when after we have payed the order they have canceling it.And holding our money for lot of days and didnt return the money.Till now the amount was not credited...

Meine oct 11th, 2018 ko sale me one plus 6 (Price 40, 000) mobile purchase kiya amazon india se, amazon sale me offer tha, agar aap sale me mobile purchase karte ho, to aapko 'free replacement screen protections plan' for one year. Ke liye provide kiya jayega. Yeh plan auto active hona tha, delivery ke baad but avi tak ni hua. Mein pareshan ho gaya complaint kar kar ke amazon reply ni de raha....

Per amazon app and amazon.in website order tracking shows that the order for the above product number is delivered to customer address, but the same has not been delivered and upon asking the customer support team, they have responded to me rudely and have asked me to update kyc details for inquiry, as if the customer is committing a fraud. Have updated the same on amazon.in website.

Order was placed on: 11 october 2018, upon...

I have ordered a product (Samsung galaxy tab a) on 12 oct 2018 in the offer price of 9499 rs. And paid by my credit card.
After order shipped and on the way. The order got cancelled by amazon saying that there was pricing error of that product.
Now the price for that tab is double.
I contacted amazon regarding the issue and mr. Zain from customer service said that we can not help you in this.
I just want my tab...

Order no[protected] was ordered on 12th october and due for delivery on 22 october, no intimation what so ever and when i check the order status it says failed delivery and i have been delivered to same address previously. Confirmed with customer care yesterday they said 24 hrs will be delivered now they say resolution is cancel the order.
When amazon cant deliver why take payment in advance and keep us waiting and don't deliver...

Returned a purchased article on[protected] &Rs395/- to be refunded by[protected], still now no money refunded . payment made on[protected] & ID[protected] .On line Rs417/- has been paid from myaccount & Rs18/- paid from my pay balance, finally, Rs 395/- to be refunded after deduction delivery charge.please enquire the matter & take proper and adequate steps to solve the problem...

I am using hdfc visa debit card but while on buying on hdfc debit card emi its says you are not eligible kindly check how can i make the payment in my hdfc visa debit card and how can i buy the product my contacts number is [protected] and amazon user id is [protected]@gmail.com..
Kindly check and call back by mrng between 9am to 6pm or write a email to me above mentioned

Thanks and regards...

My order number[protected]), date 10 october 2018, payment method - debit card

In this order i have received only one shirt (Alcott) on 13/10/2018 and the rest have not been received by me which was
1. Two red tape formal shoes
2. Two john players trousers
But it was showing the product has been delivered on 16/10/2018 and i have given the contact number for delivery was (+919696*20), even no...

Shopped during great indian festival, shoping value was more than 3000 and had an offer of cash back i guess it was 15%. No cash back received. Had chat with different executive for help, every body provided time period and promised it will be done, still i have not received any cash back....

Hi, I have ordered a mobile phone from Amazon.in and they delivered a just broken screen guard in it.
My order id is :[protected]

Date of delivery: 15/10/2018

They delivered something else and cheated me. After followups with customer care and courier services also, no proper response.

The courier team visited and checked, told me product will be delivered or refunded in 3 days,...

Amazon isn't standing true to its name and brand, Delivery guys are making the things [censored]er, they don't even contact me and update that I was contacted and I didn't reply.
This happened twice, also the 3 customer care executive I had a word with didn't help me either to fast track the delivery process, instead cancelled and rescheduled the delivery which furthermore took 3 days to deliver and I don't have my product handy yet.br...

Sir/ madam,
I ordered a product on 12 october from amazon and i was supposed to get it by today ie 22nd october. I got the forewarded mesage that it will be delivered by today. I waited for the product till 6:00 pm. But still the product had not reached my hand and to my horror i got the message that it was delivered successfully.
My product id is
[protected]
Please help me resolve my issue at earliest...

Whne we purchase any product from amazon. Their delivery boys are not much co operative. They didnt take efforts to deliver product at given address. If we provide proper address, why they contact us and asking to come any landmark?

And even we are not available to recieve on their time. We should get it next day confirmly. But we didnt get.

So what can we do? The distributors and delivery boys are abase of...

I received a msg saying your package will be delivered by 9pm so i was not at home. By evening amazon agent called me your package is delivered i told him i am not at home and told him can u bring it on some other day for this he told me do u think petrol is for free. This is not the right way to answer. Its very rude alteast he should answered me politely exlpaining things. Bad amazon agent : (...

Its been 3 months, i have not got my two Refunds from amazon. They are giving refund refrence number, but not UTR, and SBI is not acknowledging their refund reference number and demanding UTR for filing charge dispute.
Contacted SBI but they are not ready to listen and only asking to contact Amazon. Amazon is giving only refund reference number and saying they have refunded the two amount and suggesting to contact bank....

Amazon India a big cheaters. Initially they were fine in dealing the consumers. Once, they smelled the dodging method of Indian companies they also following the same. This complaint is regarding my purchase in amazon pantry in June 2018. My order no is #[protected] dt 17/6/2018 worth of Rs 2111.30. I suppose to get 15% of cashback on this amount. but till date it is not credited. I have sent many mails to them. They also replied,...