Amazon India Complaints & Reviews

Its been 3 months, i have not got my two Refunds from amazon. They are giving refund refrence number, but not UTR, and SBI is not acknowledging their refund reference number and demanding UTR for filing charge dispute.
Contacted SBI but they are not ready to listen and only asking to contact Amazon. Amazon is giving only refund reference number and saying they have refunded the two amount and suggesting to contact bank....

Amazon India a big cheaters. Initially they were fine in dealing the consumers. Once, they smelled the dodging method of Indian companies they also following the same. This complaint is regarding my purchase in amazon pantry in June 2018. My order no is #[protected] dt 17/6/2018 worth of Rs 2111.30. I suppose to get 15% of cashback on this amount. but till date it is not credited. I have sent many mails to them. They also replied,...

I ordered a dinner set on 12/10/2018 and the delivery date was between 15 to 17th of october 2018. But the product has not received till the mail is written. I have been continuously following the amazon customer care since the delivery date but they provide me nothing more but a false hope in the name of today or tomorrow. I have received almost 6 times a departure message but there is no activity happens after that.
So kindly look...

I ordered Pazzo laptop backpack from Amazon on 12th October, the product was supposed to deliver by 18th October 2018.

On 18th of October, I got a message from amazon service, product out for delivery with delivery boy contact number. The whole day I was waiting for the product and no one came to deliver.

Without any reason, on that evening it was resent back to the seller on top of that the product kept at the...

I had replaced a Denim Jack And Jones Blue Denim and order a large size.
Order ID[protected]-8603561
When that product reached to seller they told me that you had returned a old used item . I also rises TT, called E.Mails too many times . But no positive response .

This is totally not forgettable. Now they are not exchanging or refund my money.
Too hilarious.

And Also I had ordered...

I ordered rewy universal 12x zoom mobile phone telescope lens with adjustable clip holder on 15.10.2018 and my order no.[protected] dtd.15.10.2018. But i have received telescope lens only not clip holder on 20.10.2018. How can i use telescope through my phone without clip holder.
Hence kindly arrange the clip holder. I am regular customer of amazon but this time i am very upset due to pooer service...

I had ordered one plus six on amazon on oct 10th through emi and the package was delivered on 13th. When i opened the package in front of the delivery boy, it was empty. I registered complaint for the same and they told me to wait for 5 business days. When i called them after 5 days for the update. They are saying they cannot do anything as "the package was opened after 5 minutes" even though i opened it in front of the delivery boy. I need...

Had a most pathetic experience with amazon while purchasing nikon d5600 camera (Along with 18-140 mm lens) during the great indian shopping festival, october 2018.

1. Delivery — for high value items, amazon has introduced secure packaging wherein a code is sent to the customer which must match with the code on the package.in my case it didnt match and in spite of opting for 1 day delivery and urgent requirement of the camera,...

I have made a purchase vide amazon order no.[protected] on 10 oct 2018.
The amazon package was delivered to me on 14 oct 2018 but it was not containing mobile phone. Immediately i contacted customer care, who said we will resolve the issue, call us after 04-05 days. When i contacted them on 19/20/22 oct. They said they can not do anything as investigation team has said that the package was delivered. Just to put in your knowledge,...

Order #[protected]
14 october 2018
Wd my passport 4tb portable external hard drive (Yellow)
I ordered this hardisk & got a fake hardisk which describes as below
Segates 4tb box (Inside it a damaged opened 256 gb hardisk)

After complaining so many times to amazon nobody is coming to pick up the fake product & my 7551/- amount is stuck they are not refunding nor giving me my product.
br...

I have to wait a long time to receive my order. Many times i call to customer service but they make false promises. When finally 22 oct 18 item brought by delivery person he asked to me i will have to removed tempered glass of phone but i said to him its your risk. When he was removing tempered glass my phone get minor crack and he refused to exchange my phone. He didn't give me phone and make my phone faulty.
I want my order or refund...

I had placed an order on 18th october for a dell laptop computer, and paid the full amount by credit card.
Yesterday, i was expecting delivery, at 15:51 i got the following sms

Arriving today: dell vostro 3478 intel core i3 8th gen 14-inch laptop (4gb/1tb hdd/windows 10 home/black/2.25kg) will be delivered by amzagent ([protected]). Enter otp-xxxxxx only after getting the package. Track: http://amzn.in/d/fG2FZ66br...

Hello, yesterday i received"dalan d'olive oil anti dandrauff shampoo" but when i added it to bag it was "repairing care" shampoo, so i dont know how it changed to"dalan d'olive oil anti dandrauff shampoo".
Hence i requested amazon india to replace"anti dandrauff shampoo" with 'dalan d'olive oil repairing shampoo", also it falls in fba category so please do the needful,
But they denied my request. As a consumer i have a right...

I purchase
Cloudwalker 80 cm (32 inches) 4k ready smart hd ready led tv 32shx2 (Black) in amazon but not delivered to me
Amazon rep told me rebook the product i track my order it showing customer refused to deliver i purchased this product in bajaj finance emi option and emi starts from 2nd november, they told me rebook the product my order no is[protected]
What can i do...

I had ordered a phone (Redmi y2) on 11th october, 2017 the delivery as specified was between 15th oct to 18th oct. As per the tracking details i found that the delivery was made on 15th oct 9:23 pm, however the product was not delivered. I tried calling amazon customer care for 4 days after 15th oct the customer care executive said the has not yet been delivered, the same will be delivered by 20th oct. On 20th oct when i called customer care...

I ordered the item on 15 Oct and selected the days to deliver it between Monday to Friday, but the delivery was on Saturday. And i ask him to come on Monday he started arguing with me and my order got cancelled. This is indeed very disgusting and embarrassing situation, I'm very disappointed from your service. I mentioned my delivery to be done by mon to Friday only so how could you send it on Saturday, moreover despite doing this mistake...

Order no.[protected] ordered on 9th oct 2018, status shows lost. No proper communication is possible with amazon india. Customer care link is connecting to an automated chat and no human interaction is being possible. And no indication for refund is also there. The link for cancellations of order is also removed. So disappointed with this largest international brand.....

Xolo era 2 4g with volte (Black) - i have purchased this item on 2 mar, 2018. This item started getting hanged too much and contact list is getting deleted the time we restart this phone.
I am unable to reach out the customer care executive as the number provided by amazon is not reachable.
Could you please do the needful or call me at : [protected].
Email : [protected]@gmail.com...

I purchased OneAssist-Prolong 2 Year Extended Warranty for Laptops from Rs 30001 to Rs 40000 from amazon.in on 02-oct-2018 and paid the full amount online by credit card. my Order #[protected]. the order is not delivered yet to my father-in-law mr. gopinath pal at 28/8a, priyanath middya road, belghoria - 700056, west bengal. but amazon india's record shows it was delivered on 09-oct-2018. i first register a complaint on 12-oct-2018...

Dear sir / madam, i am writing to you to raise an issue about: online & mail order the issue that i have experienced was: we had purchased nokia 105 with invoice number hyd[protected] and delivered to me on 18th october...

Is there any process we can get the money back or we can go for any other replacement with the money

We are pleased to get the money back or replacement of other mobile from other brand...