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Amazon India Complaints & Reviews

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Last updated May 6, 2024
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Amazon India reviews & complaints page 514

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I ordered xiaomi redmi 6 pro from amazon on 14th October and on 20th i got the msg that it will be delivered to me on 20th i called courier person thrice then he received my call and told me it will be delivered to me but delivery might get late this number is a office number so he didnt know the current status of the product, but i had my office so i called him again after an hour after calling him for the 17 times he received my call and...
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J
Jayesh.Patel
from Mumbai, Maharashtra
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non delivery of product and false leading and lying by customer care

Address:400097

Have placed an order for same product twice with increasing price every time. First time (@ rs 4138 + 150 next day delivery) the delivery guy asks me to collect the parcel on road at 1pm despite me paying additional 150 for before 11am delivery (Need not say at my home address and not midway on road) which i denied and product was returned. The second time (@ rs 4499) the delivery guy's contact number provided was not reachable and the product...
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S
Swapnalip
from Bengaluru, Karnataka
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decoration coffee table refund not initiated

Address:Pune, Maharashtra, 411047

I have ordered the coffee table from decoration. And i returned the product around 11oct and still the refund is not initiated yet.
It's been almost 15days and still refund is not got.
And when i connected amazon call, they are asking me to update my email id and send the receipt from registered email id and receipt is must for refund.
My email id is already registered and i am getting delayed in the refund. Also when...
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J
Jai Kumarr
from Chennai, Tamil Nadu
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worst seller for online shopping

Address:302017

= please help
= no one is there to support customer and his customer needs.
= pathetic support
= all the number provided on net are just useless and not in use
= then how can you claim you are best online support provider on the web.
= i guess you must close the shutter down for all time
= i have lost my all the trust from amazon for life long but i guess i have...
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N
from Kolkata, West Bengal
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eureka forbes dx1150-watt...

Address:Mumbai City, Maharashtra

As we have placed order of our product on 15th october 2018 bt still we have not yet received our product after taking followups and they have cancelled our order and now inspite of sale the same product price has been increased to 8784 rs which i was getting in rs 7849/- in off sale. Then what is the use of sale and discount if this things are happening and we are not getting any replacement....
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P
PraveenNair
from Mumbai, Maharashtra
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product not delivered cheated in great indian festival

Address:Thiruvananthapuram, Kerala, 695008
Website:Amazon

I ordered for a. Jbl.5.1 sound bar (Order id :[protected] through amazon on oct-14, 2018 which was on offer price mentioned in the great amazon festival. After 11 days amazon says the product got damaged and i need to pay the extra amount without offer to buy the product, even which was not available live. This is pure cheating from amazon, advertising offers and making people fools. What i need is a product replacement and not...
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N
Nirihums online
from Basti, Uttar Pradesh
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fraud in return of product

Website:www.amazon.in

I am seller at amazon website, i had delivered an order of digisol dg-hr3400 300mbps wireless broadband home router mon, oct 01, 2018, 12:34 am through order id[protected] for 3units. But i received only one product in return without adopter and box, rest of 2 units are not received to me.
I need delivered product in the original condition and rest of two products are also missing....
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B
Birdlady
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unauthorized charge

Array
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R
rakeshrr1991
from Lakshettipet, Telangana
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delivery agency

Address:Ernakulam, Kerala, 682309
Website:www.amazon.com

This is a repeated habbit of the delivery agency of amazon india located at kochi. The agency name is krgs. It is located at eroor tripunithura kochi. The delivery boy named jithin joseph is shipping back the product without contacting the customer. He simply reships it back to the seller. This happens when cash on delivery is applied. If payment is made online he delivers the product to home. I enquiered about this to him and he is so arrogant...
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S
shresth mittal
from Bengaluru, Karnataka
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memory card not delivered

Order :[protected]. Its been more than a week i have placed an order. On 16th, i got the message that the product will get deliver by 16th evening but till today i have not received my order. Next day also got the same message and try to reach the executive ([protected]) since morning but he is not picking up the phone and sometimes its not reachable. The most annoying part is that the status is showing delivered and i have not...
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Address:560035

Order #[protected]

This is regarding a serious fraud that i faced while purchasing nikon d5600 with 18-140 mm lens kit during the great indian festival on 9th october, 2018 (From appario retail private limited).

Now nikon is running a promotion that gives out a free samsung level u bluetooth headset along with this product (Aug 2018 promotion). Date of import for my product is august 2018 earlier i though...
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S
sudip80
from Mumbai, Maharashtra
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duplicate product / no return pick up / no refund

Address:422009

W. R. T amazon india order no. #[protected], i have ordered "nirlon delux non-stick aluminium cookware combo set, 4-pieces, red" with gift wrap. Problem related to the product and amazon india service is as below : 1. Since it was pre-paid consignment courier boy never bothered to delivered at my address instead it was kept with security and no acknowledgment was obtained for delivery. 2. Product i have received seems to be a duplicate...
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D
Divya Paritala
from Chennai, Tamil Nadu
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redmi 6 pro not delivered

Address:600091

Hi, this is madhu, my amazon account mobile no:[protected]. I brought redmi 6pro mobile in amazon during great indian festival. That order has been cancelled from amazon side, and refund initiated from their end. I spoke with customer care ppl, they said they are going to give 864/- gift coupon as compensation. They didn't credit that amount and every time they are saying something. Please don't buy anything from amazon. They will keep offers,...
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M
mathenkuriyil
from Ferokh, Kerala
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order number#40795985207445106 non receipt of partial items

Address:682020

Re: amazon.in order #[protected]

Dear sirs,
Today 24/10/2018 i received the order[protected] order date 18/10/2018), invoice number in -2942, invoice date 15/10/2018 parcel containing 2 packets totaling only 4 nos vip frenchie briefs (100cm) instead of 8 (100cm) briefs. The other description of the item is:
Vip frenchie plus men's cotton brief (Pack. Of 4) b0727r8qmq (Sku190081), amounting to rs....
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V
Vinod Israni
from Gonda, Uttar Pradesh
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mobile phone karbonn k9 music

Address:421003
Website:Www.amazon.com

I have order karbon k9 music champagne from amazon on 19 the oct 2018 the status showing delivered however the product has not yet arrived asking for cancellation /refund the customer care is saying to wait for sometime and it will take time for refund/cancellation as investigation team needs to look into this matter the payment for above mobile is already made please share some advice...
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K
from Hyderabad, Telangana
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regarding delay of my refund

Address:Hyderabad, Telangana

Hi sir I'm from Hyderabad, recently i had oredered KAAVI FAB WOMENS SILK JACQUARD THREAD WORK SAREE (KVA_3223_ORANGE) price :1799 (seventeen hundred ninety nine ) on october 3 and received the product on october 8 but returned the product on october 9 by blue dart courier
Awb number ( blue dart ) : [protected]
This is the reference number given by blue dart at the time of pick up .with this reference it is clear that product...
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T
tkmsd
from Jaipur, Rajasthan
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non-delivery and cancellation of order without consent

Address:Ghaziabad, Uttar Pradesh, 201012
Website:amazon

I have placed order for dslra 750 + lens in amazon. It has come for delivery on schedule day (20.10.2018) in damaged packet. On questioning about the package the delivery boy took it back and declared it as delivered. The customer care always assured that the same will be delivered by 24th oct 2018 and on 24th amazon on its own violation cancel the order and initiate the refund process. The credit will be effected in 3 to 5 days. Now for...
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V
vsankaranara
from Tirur, Kerala
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refund status for order #405-3520903-4879514

Hi,

I had returned an item (Alc creation's women's straight kurta - order #[protected] on september 11th, but still now i didn't get my refund amount.
I had contacted amazon for more than five times but still now i didn't get my money back. I didn't expect this kind of service from amazon. I'm waiting for more than a month.

Please return back the amount at the earliest.

Thanks,...
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M
Movin Jain
from Mumbai, Maharashtra
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fake kent ro filter

Address:560034
Website:amazon.in

I ordered a kent ro filter from amazon india on 27 july 2018. Here is the product link:
https://www.amazon.in/gp/product/B0073QJ32A/

The seller was aqua smart services.

Since then, all o[censored]s have been having health problems like indigestion, cough and cold, etc. We had upgraded to kent ro from an old aquaguard, which never gave us such problems. So it was quite surprising. But we never thought it was because...
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N
nsjuneja
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

second delivery attempt not done even after one week passed

Address:North Goa, Goa, 403001
Website:www.amazon.in

My 2 orders at amazon[protected] and[protected] were shipped together through amazon transport vide tracking id[protected]. They attempted delivery at my office address on 18th oct, but the office was closed due to dassera. I asked them to deliver the parcel next day, that is 19th oct, but they didn't turn-up. Then i called amazon customer care and asked them to instruct amazon transport to deliver the parcel on monday...
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