Amazon India Complaints & Reviews

Details about my Order are:-

I returned 1 item in this order before delivery.

Item name -
(CERTIFIED REFURBISHED) EGATE i9 MIRACAST LED HD PROJECTOR - HD 1920... 4, 399.00
Qty: 1
Sold By: Rockingdeals-DL

Order date
31-Oct-2018

Order #[protected]

Order total
4, 399.00 (1 item)

I cancelled this order before delivery.

Order Cancellation date -11/04/18

Refund Issue date -11/05/18

A msg I received that

" Refund issued
A refund will appear on your original payment method in 2-4 business days."
With a

Refund Reference Number- 509693

on 11/05/18.

I applied Charge Dispute file against SBI Bank for refund issue
on 11/18/18.

SBI Complaint ID - 2148045

Till now I didn't received my refund

Sir, Please refund my amount as soon as possible.

I purchased one mobile Blackberry Q10 which cost 6, 999 INR on 4th Nov from Amazon.in, i paid 7, 099 INR through my debit card, I received the product on 5 Nov 2018 and my order id is[protected] But the product which is received was defective so I request Amazon to Refund the amount but according to Amazon India replacement is not under their policy so they were ready to refund the amount, if I send this product by self courier to the given distributor address from my home, I am agreed and send this product to back as per the given address mention on the box distributor by 6th of Nov 2018 on below given distributor address as per the Amazon CS instruction.

DREAM TECHNOLOGIES CO.
Plot no. 28, Block A, Mohan Co-operative Industrial Estate,
New delhi-110044
Delhi AWB no. DTDC PLUS V33168468

After the product dispatch from my end I will reply on same amazon CS mail with all the attached data like shipment AWB no. and snapshot of the courier box by same day, from my end!
The shipments has been delivered on destination by 12th or Nov 2018, Also I informed the same with Amazon along with DRS slip and all other attachments, but they are response the same has been not delivered on their end still! Sill I continuously follow-up with my product refund with Amazon team but they are not giving any porper response just mailed me wait for 3 to 4 working day ! each and every time on my mails, I tried to call amazon india several times but every time they told me it takes 24hrs to 48 hrs and every time new person pick up my call and provide different solutions, now i am fed up with amazon response so i am sending the proof of my Awb scan copy with all related mail some emails by amazon and my order summary, plz check the attachment and help me as soon as possible plz its a request from my side.

I have ordered a flying machine women's skinny jeans (Fwjn1338_blue_30)
Order #[protected]. But unfortunately i didn't received the product and got a wrong product. Then i return the product. And it's been more than three days i haven't got my refund.
Have contacted customer care thrice and also mailed amazon about this issue but didn't get any response.
I have thought whole night and then came to know that actually my prime membership has ended few days back and that's why amazon is treating me like this and not giving me any proper information about my refund.

Dear sir/mam. My name is shubham rawat recently working in amazon under sanjay sir in dehradun. He tells us about incentives catalog when we appoint in amazon as da but not a single rupees we collect as incentive. From 28 sept 2018 to 7 nov we work in this firm. And we also not collect wages of 7 days from 1 nov to 7 nov 2018. Please take some action against him otherwise you damaged your number 1 amazon reputated goodwill
.

I had placed an order of 2 trolly bags on 15th of october through amazon india app.
Order no -#[protected]
The 2 bags were -
1. United colors of benetton abs 75cms navy suitcases (Hereafter referred as ucb)
2. American tourister skyrock abs 75cms black hardsided check-in luggage (Hereafter referred as at)

At first both bags were expected on 18th of oct 2018 but only ucb was delivered. I had to return ucb as it had a small crack on it. There was bit issue during return but later got cleared and i have received refund amount as well.
Now, the issue with at is that there is no update on the refund status even after several calls to amazon custome service.in one call they just selected tha item to be returned without my consent. How can i return a item which is not delivered to me? So, the pickup was cancelled but still on aop it shows as return scheduled. Again i had to call sutomer service and the last update i got was that they have escalted the matter to leadershi and it was said i will get refund amount till 20th on nov.
I haven't received refund amount nor any update.
Attached are the images for your perusal.

I monica bhavnani had purchased a bleack kurta as given under on 7th november
Put in for an exchange as the size was too big. They collected the product and mentioned that they would refund my rs949 but nothing has been done. They have both my products and have not refunded me the amount
Have called several times but they say they do not have the original product. T
Ada women's cotton black kurta (3xl188048_xxx-large)
Sold by: ada chikan
949.00

I ordered mi a2 and due to some problems i cancelled the order. The phone has been returned to the seller. But the money has not been refunded to my bank account after one month has passed.
I have tried to call amazon costumers care but they aren't solving the matter.

Order date -13-oct-2018

Order[protected]

Order total - 13, 499.00

I had bought a smartphone named gionee a1 plus w1617 mocha gold order id[protected] which was delivered to 1 nov, which turned out to be bad, whose compliant i did in amazon, which i had to get a refund, i sent the order from self-courier (Dtdc) because the order pickup facility at my house was not available. Which is delivered in 15 nov in
Amazon seller services private limited, plot no 33, block a
Mohan cooperative industrial estate
New delhi dl110044
In was sent to this place. Then when i confirmed the call on amazon customer services, i was told that your product has been delivered. As soon as we get the confirmation, your refund will be automated process. And i was asked to weave 3-5 days which i did. Then when i called on 20 nov, in customer service, i was told that your product has not been delivered. We were waiting for 5 days without any reason and we are now being asked to contact the courier and asking to send the reception. And we are waiting for 28 nov. We have not received a refund yet due to which i have to complain. Hope you will help us get a refund as soon as possible. Otherwise, we will have to take another action.
Amol jambhurkar

Order#[protected]
I received a message that the above order has been delivered on 19th november, but i did not receive it. I called up the amazon delivery agent whose number was in the message. He denied any responsibility. The next day i received the other package that was ordered together with the above. I checked with one neighbour. But they also did not receive it.

Worst experience from amazon. I bought red mi 6a mobile rs 6999with replacement term condition. But the proximity sensor of mobile not working. I want to replace the phone during the period mentioned by amazon, but they deny told that product not available u got refund.
But after the next hrs of expiry of replacement same colour, same specification mobile with higher price available to sell.
Means amazon sells damaged product during seasons sell with less price and then not replace.
They cheat with customers
I have talk to many officals of amazo in technical wing mr. Shashikant, mr ranjan and their senior person mr. Saklin m. But they didnot help me.

My account is in hold please unhold my account and refund my money back to my bank account no.[protected]. Ifsc code. Vijb0001153.
Name. Srinivas. R

Refund amount. 616. Rs

Amazon account details.
Srinivas
[protected]
No152 2nd main road 7th cross hanuman chamber chamarajpet bangalore 560018

Bank account details.
Srinivas. R
[protected]
No99 8th cross kp agrahara bhuveneshwari nagara bangalore 560023

Amazon.in sending wrong and cheap items...

I faced bad experience from amazon.in. I ordered 1st birthday dress for my baby girl. Today we got delivered and wen we opened we found used pillow cover which was in stitched condition. Wen i enquired executive staffs saying repeated dialogues... Sorry for the inconvenience.. I didn't expect such an action from amazon which i trusted for a long time. This is my second bad experience. If product is out f stock we can understand... It's complete waste f time and its hurts a lot

Manoj martin mathew
[protected]

I ordered the shoes from amazon on 5th october and returned due to size issues on 19th oct but i didnt recieve any refund till date. I have called many times to check the status they always say that your return has been issued but i still didnt get any amount.it been a month, i supposed to get an amount of rs 1421 as per the shoe price. Please look at the complaint

Good day this is regarding order#[protected] ordered on 16/11/18 through amazon.in.

It was to be delivered on 19/11/18, delivery executive called me. I missed the call, i called him back guided him on the address and landmark.

He assured to deliver it by evening as he did not come to my area yet. I got a call at 13:40 in the afternoon which i could not attend due to unavoidable circumstances.
br...

I have ordered whirlpool 190lt l3 3 star refrigerator and it it was delivered in damaged condition and the whirlpool executive has visited when have contacted them before they have not sent the executive and now either amazon nor whirlpool are reacting on this issue. The product was delivered with dents on both sides. Whirlpool executive came and visited on 20th of november and the product was delivered on 31st of october. Since from that time they have not visited. When i made a complaint on 18th november then only they have visited. Kindly help in this issue.

I didn't receive any call from Courier Office... WHY is it cancelled...?
WHY isn't the package reached my address?

What is the problem with Amazon? Why don't you deliver the products ordered & has already paid in priority...?
Next time, I don't think I should pay for the package in advance.

This is very bad Service Amazon.
Didn't expect this kind of Service from you.

[protected]
Call is not attended by,
Amazon Delivery Agent (Phone: [protected] PIN 6402).

Order id[protected]

I have bought jeans from amazon.in. I returned the product because of the large size. The courier partner who came here for pick-up, checked all the things of the item with the amazon rules, checked with the image from his phone. Finally, amazon sends me the email that the item i have sent back that is old and not correct. If the item was like that, the courier partner should not pick up from here. Amazon keep my item and money both now, and keep saying that they will not refund the amount instead of resolving my issue. They are also denying to provide me the contact number or buyer-returns team.
Might be it was the fault of their courier partner. Kindly take the appropriate action on this.

Kindly contact me at [protected].

Thanks
Avneesh pratap singh
[protected]

The above mentioned subject order still not received and the amount is already paid, if the ordered subject if not received with in two days or the amount as to be repaid, if there is any delay or no reply, will be proceed through legally by my side. I think that's why people maximum go for COD (Cash on delivery), not only this the other product on same order No (Memory Card 8GB & 16 GB) have been received but no signature have taken from us for the delivery no proof for the delivered product. Please take the action against this, or else I will

I had ordered 2 products worth Rs.1, 348 from Amazon India on 23rd August 2018 and I had requested return so I was instructed to do self-return as shown in the attached picture of the package with clear return label to Seller Douge Couture by Blue Dart via Palande Courier as shown in the attached picture of courier receipt and waybill also on 8th September 2018 but I have paid 1, 100/- for courier fee. I had emailed Amazon customer care with all attached pictures and documents as they required but none is responded till now. I m told same and same that Amazon representatives asked for proof of delivery... I made lot of efforts and time to complain to amazon but no help from it to process my refund worth Rs. 1348 + 1100/- = 2, 448/-. I am tired of waiting. I hope this site would help me to sort out this issue.

Hi. I bought an iphone x from amazon.in on 27th oct 2018 and got it delivered on 29th. Within few days o[censored]sage i noticed small patch on the screen and took the phone to apple service center. They offered me to replace the screen but since the device was just few days old i refused it and contacted amazon regarding this. They told me that they will arrange for a technician visit and after checking they told the technician is only available on 11th of november. I was fine with it but the customer care told me that the return period will end on 8th of november so 11th will be too late and asked me to call them after 24 hrs. I called them after 23.5 hrs but they said i should call them after 24 hrs only. Don’t know whats going to change but that’s ok. The next time when i called they asked me for several photos. I mailed them instantly as per all requirements but the call got cut in between. I expected a call back but to my disappointment i didn’t receive one. So i called them again to repeat the same process. This person told me that the service report which i have mailed them isn’t a valid one. I have forwarded the email which i received from ample icare to avoid all this confusion and still they said this thing. That’s like they already decided not to help me but still waste my time asking for ridiculous things. I told them i don’t have time for this and asked them to sent a technician to my place instead of me running around wasting my time. So he told me that a person is already arranged by the previous associate for november 11th. Since i didn’t get any email or message regarding that i asked him for a confirmation mail. Not a surprise but i didn’t receive it. I contacted the ceo and a person responded to me on his behalf but he also didn’t help. I bought this product for 75k and they are doing this. Please take some action against them. Thank you