Amazon India Complaints & Reviews

Order no.[protected] order date. 30.09.2018
I received the order in October and due to some reasons I could not check it’s working at that time.Now when opened and tried to on it, we find it’s actually not charging and works only when it is connected with power supply and that too only on position 1.
Request to see it on priority and arrange to send new unit or may refund money ASAP..
Thanks
[protected]...

Hey, sir
My name is ram tirath and my account name Goldy registered mobile no [protected] have ordered moblie from amazon on 10th October 2018.But due to some reasons related to seller, I have cancelled the order on 10th October 2018.After that amazon send a mail that the refund was successful and gave a reference number.But the amount wasn't credited in my account.I have payed the amount with my debit card.So i its the problem related...

I ordered a product on 10th of oct product is samsung 253l refrigerator.
I received a damage product
Cheat by the amazon seller cloudtail india limited.
Refund the product and replaced product delivery deadline was 31oct.
Till the parcel not receive
Parcel reached the nearest delivery center on 25th of oct. As shown in tracking detail..
Proper follow up to amazon customer care last 5 days for deliver...

Delivery agents from amazon transportation services are blindly updating the comment that "amazon transportation services couldn't contact you to deliver your package". It has happened multiple times with me now. I raised concern over chat support, call support & posted on twitter too, but no action was taken and product did not got delivered too.

Don;t know, how to escalate the matter....

Hi,

I returned the phone of cost 25000 on 21 oct 2018.

The pickup boy verified all the accessories and phone imei numbers.

Now amazon is telling like they didn't receive the phone and they got empty box.

They are telling that i stoles the phone and sent empty box for them but i have taken vivo v11 pro they are telling they received htc phone.

They are planning to...

I had purchased 10 or e mobile on dt 13.01.2018 from amazon.in warranty period the mobile became defective. I had returned the device to the company since 13.08.2018. But since 3 moths the company is not giving service to me nor amazon is returning the money. Since 1 month i had complained to amazon but no result. All details are mailed to [protected]@amazon.in.
Order no:#[protected]...

I have purchased fans (Qty: 2) and i have received only 1 qty, that's why i have returned it back.

Now they are not refunding me the money by saying your account is on hold and we need to investigate.

And keep asking the same details again and again.

I have been calling from last 3 days but they are keep saying, please wait for 24 hours every time.

Someone please help me. br...

My order no[protected] that is manisha idols antique buddha (Gold/black) which was not delivered to me but it is updated as product was delivered on 15 oct 2018 night 10 4 pm
I go message on 15 oct that your product was delivered by amzagent ([protected]) i called to that agent about product to whom he was delivered then he says that product was not assigned to him and he didnot deliver products in matrusreenagar area he...

Dear sir
The refund on the order order id:[protected].
The refund was initiated on thursday 18 october 2018 8:28 pm (Ist) and refund reference number for the same is[protected].
The order was placed on wednesday, 10 october, 2018 9:54:51 pm ist.
But dear sir till now i do not found my refund.
So please resolve it sir.
Thank you sir....

Dear sir

I purchased a product on amazon on 12th of this month using my canara bank debit card same was not received and i asked then for refund. As per their confirmation refund was initiated on 18th of this month maximum time frame was 10 days. Still it was not reflected in my account. They had provided the refund reference number as 74332748292829154747064. I had contacted your customer service number they is no proper response...

I have placed an order on 8th oct'18 and order no
Order #[protected]. As per standard timeline given by amazon was 24th to 25th oct but they have failed to deliver the shipment than new timeline given gy amazon 30th oct but again failed. Now they are frustrating for my refund money. I am regular in touch with amazon but they are not giving me correct answer....

My account has been put on hold by amazon.in accounts team. I am complaining to their customer service team from 11/10/2018 daily via emails and calls about the issue and yet their is no progress in the resolving. All the customer service says is to wait for 24-48 hrs, that i will receive a call from accounts team. And yet i haven't received a single call from them. Initially they asked me some details which i provided to them and now i'm...

I ordered for one plus 6 mobile during festival season but got damaged micromax mobile. I daily call amazon customer care to pick up and refund the money like brushing and bathing daily routines. The delivery pick up guys also come and ask for one plus 6 mobile which i never got from amazon. Amazon is very branded company so ordered many items in past one year but now seeing true face big corporate company. Let me see how many months or years...

I have bought washing machine from amazon the order was prepaid, i wanted buy another washing machine so i called amazon regarding cancellation of order they said it will get cancelled, but after that i got message that "order is out for delivery" then also i called amazon then also they said order will get cancelled, then delivery boy came and
At the time of delivery i rejected the order but after rejection i got the message that...

I have purchased chaoba hair dryer from amazon order id[protected] they send me a faulty product, i asked for a replacement again and again and selected the replacement, after repeatedly asking for replacement they keep on saying they can only orovide refund due to their system fault they can refund only and the price of the product gone high.
Its very unjustified thry keep telling me that it is the system problem and they...

I want to share a fraudulent experience of shopping at amazon india.

I have ordered a sumeet mixer grinder through www.amazon.in amazon india on 14th october, 2018. Order id:[protected]. Payment was done via my debit card.
This product was supposed to get delivered by 16th october, 2018. I was at home waiting for this delivery for the whole day of 16th october.

At night i checked my e-mail and...

I have ordered honor 7x black but i have received blue honor 7x mobile on 13-oct-2018. I have called amazon customer care and reported issues on 13-oct-2018. They telling we will investigate and will update you like this. My opinion is i don't want refund and i need replacement while receiving honor 7x blue and then i return blue honor 7x mobile. While calling customer care they are telling your compliant in under processing we will update...

Product skybags 29 ltrs blue casual backpack (Bptaz1blu) booked on 25th oct, 18. Was to be delivered by 31st oct. Received sms today morning. When i called up the delivery boy, he says he has left the job. Bad job by amazon.

Today is my evening is my travel, and if i do it receive by afternoon, i am going to fall in a big soup. I did a mistake by booking this product. A product that is not delivered after 6 days of booking!...

Dear sir, my issue is regarding late arrival of my item (Approx 15 days) and that too a wrong item for which i have already paid during order. I contacted customer care when wrong item reached which i not accepted and took its photowhich i emailed them, they told to call after 48 hrs again to customer care and my replacement with correct item will be made in place of refund for which i insisted. But after due time, i called again, this time...

Hi,
I am deepak kumar, a prime customer with amazon. I have placed an order in amazon on 03rd oct, 2018 with the order id:[protected]. It was a hard disk and a mobile holder and as per amazon it was a third party seller named "jalaram store". Before placing an order with the third party seller i had contacted the amazon chat support to know the details of the seller and wanted to know whom to contact in case of any issues....