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Amazon India Complaints & Reviews

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Last updated Apr 29, 2024
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Amazon India reviews & complaints page 543

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A
Annu khaiwal
from Kichha, Uttarakhand
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I m complaining about amazon poor customer satisfaction

Website:Amazon india

Two times i hv ordered a product and both the time i didnt get the product inspite of this they r saying me to wait for some time and and then after that i got refund. I just want to know that refund is the only solution for this problem. I hv patient in my home who is using that product and just bcoz o[censored] he is waiting from last 25 days. Worst service ever...
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I made a purchase from slimfast on apr 07. They used amazon to make delivery. (Free shipping). The delivery was never made, and no refund sent. I have since received charges of $14. On my debit card on 5/8, 6/7, 7/9 and most recent, 8/7. This was the only thing i have ever purchased with amazon shipping and do not require, nor do i remember joining, membership in amazon prime! I am a senior on very limited income and would appreciate some...
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M
mohama
from Bengaluru, Karnataka
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product returned without information

I am a regular customer of amazon. It was a time when i use to avoid online shopping, but after going up with amazon my thought process completely changed. Nowadays whenever i need to buy something i first check it with amazon. I have a good faith over the quality and service of yours. But my last shopping with you was terrific. I had ordered a microbiology book for my cousin for her higher education from amazon. I had made the payment for...
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V
Vishal Bhuria
from Adampur, Punjab
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return the product without my concern

Address:Mohali, Punjab, 140301
Website:amazon.in

I have a concern with amazon. I order the phone honor 7x from amazon on freedom sale. The phone supposed to arrive on 14th august as your text told me. I don't know whether the agent come to my place or not. He didn't call me at all on my registered number. And the parcel returned back to the fulfillment center. I place the order with price 10999rs and your customer service center executive is now saying that i have to place another order....
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S
Sanjay m Sanju
from Bengaluru, Karnataka
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they are not refunding me the amount

Address:Bangalore, Karnataka, 560068
Website:Amazon

Im sanjay order #[protected] i have orderd epson l565 all in one ink tank printer on 21/july/2018 in amazon
They delivered on 27/july/2018 and i payed 16980 in online payment is don but they have given me a loptop bag cost of rs.499. I have complainted to them and they are not picking the item and they are not refunding till today pls do something......
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I m ordered Headset as a test, i paid full amount of headset on 30th july website informed 7 Aug last date of deliver . But still date not deliver if contact customer care no response from there. if small amount also its my amount. My order number is ORDER #[protected] my Email id akeil.[protected]@gmail.com. this is good exp from amazon after that 100% sure i will informed to all my friends and family dont buy from amazon...
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F
Frustated Customer
from Bengaluru, Karnataka
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wrong product sent 3 times.

Address:560076
Website:www.amazon.in

I have ordered smart watch from amazon thrice and all the 3 times i received a chinese and used product. When complained to amazon they informed that they are not responsible for this as the product is shipped directly from seller's warehouse so they can't verify. I booked the product from amazon so is it not responsibility of amazon to do quality check.
As the photo sizes are large i am sending the link of ordered item and received...
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S
spremals
from Mumbai, Maharashtra
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refund not provided through cheque, insisting on amazon pay

Address:363001

Amazon India is insisting on giving refund through their Amazon Pay or Bank Transfer only. Why should i disclose my account details to Amazon??? Once they promised to give me Cheque but now after waiting for 15 days, again they are saying that it is not possible to pay thr' cheque!!! This is real mental harassment from Amazon. After giving confirmation of refund now they are saying it was a mis communication !!! This is how Amazon is treating...
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A
Adiverm
from Coimbatore, Tamil Nadu
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incomplete rakhi hamper delivered

I ordered a Rakhi Hamper order ID[protected] which as per the description should contain Rakhi, mUG, Roli and Chawal. and the item that is delivered is only Mug without any Rakhi or roli chawal.

This is disgusting service provided by amazon. On such an auspicious occasion of Rakhi I could nt send Rakhi to my brother because I made a mistake of ordering from amazon. This is horrible had i ordered it from somewhere...
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A
Akshaya Bhaskaran
from Aurangabad, Maharashtra
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refund denied in spite of on time return

Website:Amazon.in

Never again i’ll shop from amazon!!

I returned the product well in time and the courier service has not delivered the product at their station and i am denied my refund of 1009rs for a fault that’s not mine! Amazon customer service is so bad they asked me to wait for 4-5 working days every time i call there customer service! Finally the supervisor mr. Muhammad said he can’t do anything to track the order from the courier...
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R
Rahul5353
from Warangal, Telangana
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delivered a fake product.

Address:147201

I ordered a pair of earphones by skullcandy on amazon for₹ 2749/-
When i opened that product i got to know that it's a copy of the earphones i ordered and when i used it, i got suprised by the cheapest sound quality.
That does not even match with the ₹500/- earphones.
When i made a request for return they didn't accepted.
Regards
Rahul garg
[protected]...
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M
Mitskake
from Mumbai, Maharashtra
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apple ipad 2018 6th gen

Address:Thane, Maharashtra, 401107

This is with regards to the price difference that i came across in a matter of 60 seconds.

I wanted to purchase an ipad 6th gen wifi 32gb. Price quoted before adding the product to my cart was ₹23900 after the discount 15%.
After adding it in the cart the very next second and proceeding to the payment page the price changed to ₹26900 @ 3% off.
I spoke the customer service and also a supervisor and i am being...
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N
nicckvb
from Gurgaon, Haryana
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product delivery issue - prime user

Address:380051

I am a prime users and as notified the prime delivery was assured on 13th aug'18 till 8 pm. I contacted delivery agent many times out of which i was able to talk 2 times. On the same he assured that delivery will be done today by max 8 pm. But the agent isn't answering the call after 8 pm.

Also, the amount is deducted from my prime fees which i have paid for being a prime user. The amount is 999.00....
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S
SunilAndhale
from Pune, Maharashtra
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auto cancelled order (purchased with offer) without prior notice

Address:411033
Website:www.amazon.in

Hi team,
I am prime member of amazon india, i had ordered one mobile, with independence day offer (10% instant discount). I paid the money in advance.
They shipped the order and cancelled the order after shipping without prior notice. Also they haven't gave me instant refund yet. I called up them and they were asking me to re order same product again. (But they are refusing me my money back instantly and to give same offer...
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K
kollu ramesh
from Chandigarh, Chandigarh
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order id (optional): 407-3603629-1176323

Address:Chennai, Tamil Nadu, 600099
Website:Amazon

Sir...
I have ordered product fresh meltz.. A breath strips/freshner on 7.8.2018. Through amazon. Ihave received a product which was manufactured on 09/17.. One year old stock.. An eatable product..12 months old... Taste was different... And bad... This product is not covered under return policy of amazon.. I dont know why.. Seller is inventz lifesciences

Pl arrange the return/replacement.. And ensure that any food product...
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G
gopishanmugam
from Chennai, Tamil Nadu
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replacement of mobile -reg

Address:600104

Respected Sir,

I wish to introduce myself that my name is Gopi Shanmugam, resident of Chennai, Tamilnadu, India – 600 104. I am an Advocate by profession and practicing in the High Court of Madras.

This is to inform you that I always used to purchase most of the products such as Mobile Phones, Television and other Electronic goods of any makers through Amazon Online purchase, since I am having such tremendous...
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S
Seema007
from Mumbai, Maharashtra
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I am complaining about keeping my account on hold

Address:Mumbai City, Maharashtra, 400096
Website:Amazon. In

I have make an account with amazon just two months back. I purchased books and two watches from amazon. I returned the defective watch and asked my returned ampuntvat amazon pay balance so that i can use the amount for next purchase. But amazon is a big fraud company. Have taken my amount at amazon pay balance and put my account at hold for no reason.
It's a big cheater company we cannot trust that we can't keep money at amazon paybalance....
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S
Shivshri
from Mumbai, Maharashtra
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monthly cashback rs 200 is not process for aug month

Address:Thane, Maharashtra, 421301
Website:www.amazon.ib

Monthly cashback rs 200 is not process for aug 2018.

On 21 july 2018 amazon customer executive clearly mentioned the you are eligible for offer.

Following are the terms and conditions of the offer:

A) prime customers who shop worth minimum rs 1000/- on prime day 2018 in pantry, get rs 2400 back redeemable in next 12 months installments...
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Address:Bangalore, Karnataka, 560055
Website:amazon.in

Dear sir,
I have purchased one binoculars as per above order on 24/7/18 and received on 30/7/18. Now first of day, it left side diaper scale not moving which i did not understand. Then i showed one expert, he told it is manufactured defective. Today i told your supervisor, mr praveenby phone and by chat, mr prasanth, but it is not returnable and your both supervisor told that i have to contact manufacturer which i do not know from...
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Today morning i got sms that my product is out for delivery mentioning the delivery agents number. I called him at 2 pm today to check and confirm him on the address. There after at 6 again i called him, and he said he is coming for the delivery. Then at 7pm i got a sms and email from amazon that deliver is done. To my surprise i immediately checked on my app and site where i found it's clearly written product is delivered and acknowledgment...
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