Amazon India Complaints & Reviews

Hello team,

I have bought a phone 10 or e from amazon india website. This phone is under warranty from amazon

As per amazon customer care, they advised to raise the complain with servify who is support the repair for this product.

I have raised the complaint with servify approx 15 days back under ref no : ogkk2ay7ss.

Servify sent thier agent to pick my phone. Agent had picked...

I got a Canon camera on Amazon.
The box was tampered.
It was 2016 make with 2018 sticker.
and finally the serial number on the camera cover and warranty was not of the Camera and it belong to some other make.

on contacting amazon, they asked me to contact canon. The camera is working fine but it has not warranty now because of wrong serial number sticker on the camera cover. This is a fraud done by Amazon.br...

I ordered, "Seagate 1TB Backup Plus Slim USB 3.0 Portable 2.5 Inch External Hard Drive for PC" from amazon on 8 July 2018. Till now product is not been delivered or cancelled and i don't see any option to cancel the order from my end. I wrote mail to amazon and i didnt get any response from them. I want my order and i don't want to cancel the order. Please help me in resolving the issue....

To,
The Chief Branch Manager
Bank of India
Main Branch
Subject: Charge dispute "Refund never processed"
Dear sir
A refund of 1047.01rupees was successfully processed on 18 July 2018 to my account. This amount should have been credited to my BOI account by now, but i have not received the refund till now.
I have called the bank of india at my branch and also emailed the bank of india main...

I ordered an LG speaker from Amazon.in and I received already return the product and it was damaged too and I asked for replacing it but they are not doing it though they are refunded the amount I am not satisfied with their service .and i asked for compensation for that but they are telling whatever u do it .I dont know amazon is doing the business in india different than UK as they will take every action as soon as in Uk BUT NOT IN INDIA....

Amazon courier facility why are you cheat your customer i have ordered jute lunch box bag on 04.08.18 and intimate me by msg my order is out for delivery at 02:30p. M and when trying a call to courier person he not attend my call why are such a problem face me please do strictly action against amazon courier service otherwise i submit a complaint in civil court against cheating...

Order#[protected]

Refund on amount rs 5899 has been initiated by amazon team on 01 aug 2018 but same in not reflecting against my card no ending *3922. Please help to sort this payment issue as i'm not geeting any kind of support from amazon team, as per amazon team it should by resolved by sbi bank team, please help and update me once issue closed....

Order ID:[protected]

It has been 1 month since my product has been picked up from my place. Called up customer care approximately 5-6 times in last one month. Every time I got the same response saying, 'Sorry, there was some technical issue. We are re-initiating the refund and will be credited within 4-5 business days."

I have paid for this using my credit card and the interest is adding up. Why shall...

I had recently ordered a wooden table. I came with 1 leg broken. I still didn't want to waste time and deal with the hassle of returning and so i fixed it myself.
After a few days, termites started coming out of that table. This was unacceptable and i reached out to amazon's customer service. They didn't do anything about it and just apologized.

It is unfortunate that a company like amazon doesn't do any vendor due diligence...

Order id:[protected]
Payment mode: online

I have given my office address to deliver the product and sunday our office used to be close. 5/8/2018 (Sunday) office was closed and not even security guard was available on that day.

But on 5/8/2018 at 2:30 pm, i got an sms that my product is delivered. I was in my home and not even a single time i have got a call from the delivery boy. And amazon has...

I have ordered a product worth ₹40000 from amazon india.
Order date - 1 august 2018
Order#[protected]
Shipped with aramex courier with tracking number: [protected]
At first i called amazon customer service thrice after placing order that i want to cancel my order but they told me that they shipped my packet with third party courier so they can't do anything except sending email to the courier partner...

I had purchase wheel base washing machine stand. But they supply only stand. I had return request, then cancel the item but till they are are not initiate any more. Not pick up the material.
Details order below-
Plantex planet heavy duty gi metal universal adjustable fridge / front load washing machine stand
Sold by: planet india
Shipped: jul 23, 2018
Ordered on jul 22,[protected]-2469917)...

Hi,

I have ordered an electric 12v kids rider car from amazon.in. It is a door delivery order and i have paid the full amount through online. The product suppose to be delivered on 18th july 2018. But i haven't received the product so i mailed the seller. But the seller told he cannot do door delivery and he asked me to go collect the item from the courier office in different area.

Currently i am in different...

I oredered usha water dispenser from amazon on 1st of august
Product arrived at bhuj city
My office is 5 km away so when i told courier boy to deliver at the place he behaved rudely and told to collect product from the office
How can i go and collect such a heavy item
Today i got message that
Your package with usha instafresh cooling cabinet water dispenser was refused at the time of delivery. I have not...

I ordered real me 1 on 18th july. But i cant get my product on estimated date given by amazon. The next date of delivery was of 31st july. The product was out for delivery on 31st july but when i called him he cant receive my call. Without coming to my house he updated the delivery was attempted. The policy of amazon was of next day delivery after delivery attempted. Bt i cant get product on 1st august. On 2nd august i get box but when i...

Dear sir,

I Request you sir please help me
I losed my money fake job offer from [protected]@amazon india .in

Job Name:Amazon admin, technical
Mail id :[protected]@amazon india .in

I have receved job offer message to my mobile number from HP-AMAZON on 24 JULY 2018 and accepted my job request.
I send my CV to [protected]@amazon india .in. Then next day they...

On dated 24/06/2018 I received my bag pack which is I order and I returned it cause its reached late . bag pack received by amazon and only given me a transaction id[protected] by mail but its not only reflected to my account nor in my wallet of amazon .
but the customer care again and again repeating the only thing that we transferred money to your bank account and give me same transaction id . its not working anymore .
and...

Order id:[protected]
Payment mode was Online and Delivery address was given of office.

Sunday office was closed and no one was available there, not even the security guard.

Sunday i was in my home and at 2:29 pm i got an SMS that your product is delivered and I have not got any phone call from delivery executive.

I was not expecting this kind of fraud from amazon.

My...

Dear sir,
I have placed a order of seagate expansion 1.5 tb usb 3.0 portable 2.5 inch external hard drive on amazon on 16/07/2018 via
Order no.[protected]
Amount rs 2999.
Seller party was briota hub
I received this product on 20/07/2018 by delivery courior
Awb :[protected]
Order id[protected]
Party : bmp
This product is faulty i have complain to amazon several times...

I had ordered oneplus 6 mobile on 25th july 2018 from prime account. Till date i haven't received the product & when i have contacted customer care on 3rd aug 2018 they told me the product have been damage at their end and they are dispatching another product which amazon suppose to done it earlier. When i requested to deliver it at least on 4th or 5th aug 2018 they refused to guarantee the delivery. And worse thing they have mentioned in...