Amazon India Complaints & Reviews

Amazon customer service was resaled a refund but that refund was not showing in my bank account and refund reference number is 215458. I talk to my bank customer server they said to fill this forum and amazone customer service said that to fill this forum. My payment is 1079 rupes. And this payment was relased on 17/07/2018. But still its not sowing in my bank account. Now sir tell me wt i need to do....

98% review states its a fake company, an d i also bought a product from them still on transport. They given me a fake tracking i'd. Can you please justify the authenticity of the seller and why he is active in amazon, if he is a fake. I contacted the seller thrice and no reply in the stipulated time frame said by amazon and no reply from amazon too
Order date

08-jul-2018

Order #

[protected]...

Hi amazon,

This is regarding the order #[protected]
Order placed on june 30, 2018. Expected delivery july 2, 2018. Received on july 3, 2018.

I used to had very high standards for amazon. I've been loyal to the company and have always purchased things from the site.
I never had any issues earlier and that's why started trusting amazon blindly.

The same happened this time...

I have ordered a phone redmi y2 having order no #[protected]. My product was out for delivery today and it has to be delivered by amazon delivery associate (Anil saroj-[protected]) but due to mistake at the time of sale my house no was wrongly typed, so my id was treated to be wrong in his knowledge and when i went to take my product, the delivery associate (Anil saroj-[protected]) started explaining me about the policy that give him...

Amazon and its delivery is giving fake and bogus offer and service.
The delivery agent sucks and don't care. I ordered two mobile phones on 16th july.
1. Order#[protected] moto g5s plus (Blush gold, 64gb)
2. Order#[protected] redmi 5 (Rose gold, 32gb)
It was supposed to deliver on 20th july.
Till now no delivery. No hope from care....

I purchased the the gym equipment on 04.07.2018 at rs 3399.00/- and received the item on 11.07.2018. I found the seat of the equipment to be defective and requested return on 14.07.2018. Till date amazon has not picked up the return request or refunded my money which is against amazon policy. The customer service is not also sorting out the matter. I have no option but to register consumer complain against amazon....

Dear sir, i placed a order for mobile phone to amazon which they confirmed me will delivered by 21st july 2018 i was getting hope for receiving on that day and can give gift to my brother on his birthday but could not possible and they played with us and now they are saying it will delivered by 21st to 25 july 2018 and still not received yet my order details as follows:
Order date 16-july-2018
Order #[protected]br...

Purchased a a10 sigma wall set top/dvd holder (Walnut) on 9/7/18 and due to broken condition i returned on 11/7/18 but till today i have not received refund inspite of providing my bank account, on the other hand after several phone call to customer care nobody is response regarding my refund... Order no.4268.
Nb: i was informed by your delivery section that the returned unit has been handed hover to amazon on 16/7/18. This is for...

Date of the incident : 12/08/2017
number: [protected]

Descriprion of the incident :

मेने अपने अकाउंट में से अपने अमेज़न पे बैलेंस अकाउंट में ऑनलाइन पेमेंट transaction किया . मेरे बैंक अकाउंट में से पेमेंट दो बार 500/- कट...

I had placed an order (Dell laptop) on amazon india on 30th june 2018. After received the item on 9th july 2018 it was found defective. On the same day i request for replacement but they told me that due to stock nil for replacement they will iniate for refund as well as the courier cost and i agreed. They instruct me the process of returned and i followed the instruction and returned the consignment via indian post courier number ee[protected]in...

I have purchased a handbag from amazon, was not satisfied with the product so i returned it. It's been 8 days since i returned the product still the money was not refunded into my account. My order was fostelo jessy stylish women's handbag (Maroon) and its id :[protected]. I was not satisfied with the product and their delay to refund my money....

Have placed an order on amazon prime now (Amazon now) on 22 july 2018 and as per the commitment of amazon for prime members the order to be get delivered to me on 23 july 2018 between 19:00 to 22:00 hours and i have paid complete amount for my order on the same day i placed an order. And i am a prime member. And around 21:40 i have made a call to the customer service of amazon and mr. John from amazon got connected to my call and he has given...

I ordered a product on amazon india during prime sale on 17th july 2018 and they have provided expected delivery date as 18th july 2018. On 18th i didn't receive any call/update from agent, but i found that order status as delivery attempt failed. Later day on 19th, i received a call from executive at evening around 5 pm at office requested to collect courier while i was not around. I informed him to delivery at pg which is near 2 km from...

Hi i have purchased honor mobile from amazon india from hyderabad. I have placed an order on july 22nd 2018 and in the amazon site it's clearly mentioned that with in one day the product will delivered, so on the same i have placed an order and it was still it is not delivered. Actually it should reach 23rd july 2018. I have reached amazon call center by my self for yesterday 3 times and they clearly mentioned that it will delivered 23rd...

I added rs758 to my amazon pay account about 4 months ago and my account is locked since then. I am not able to purchase some product. I have complained 5 times to customer care and each time they say that they have submitted the application and the account will unlock in 48 hrs. Still my money is stucked. I am feeling that my money is insecuired. Please do something, unlock my account or transfer the money to my bank account....

This is to inform that i have raised the issue regarding duplicate invoice about a month ago, but unfortunately i couldn't got duplicate invoice with serial number for my purchase. I have ordered nikon dslr d7500 with lens. The copy of invoice is useless as nikon india won't cover my camera under warranty as invoice doesn't have serial number of the product. Kindly issue a duplicate invoice for the same. The order was fulfilled by appario...

Reference order no.[protected] of nike men's 9' elite stripe basketball shorts (Sold by truxedo) that i ordered on march 17, 2018 and was shipped to me on march 21, 2018. I found that i got a different product (Indian saree) so i returned the product for refund and the return request was approved on march 22, 2018. The product was picked up on march 22, 2018 by amazon agent (+91 [protected]) and i was told by amazon customer care executive...

Amazon misguided me on the delivery

I am a prime member

I ordered this from for 2499/- on 17/07/18 and amezon mentioned delivery on 18/07/18 so far not delivered, after making 5 calls to customer care, they said it is with courier & will be delivered today (Every day they misguided) finally when i called again they are saying that the order is canceled due to non delivery and amount will be refunded.
I...

I have on my monthly bank statement a charge of 99.00 for amazon subscription.. I don't know anything about this charge... I didn't authorize this... It was taken out 7/03/2018 the only number is 999999. I want this amount to be put back in my account... And also an explanation what this is... Thank you... I would like this in email... [protected]@yahoo.com... Judy...

Amazon’s new name – “cheater’s den”.

I have ordered a brand new one plus 6 phone from amazon.in on 12th of july 2018. The order id for your information is #[protected]. I received the phone on 13th of july 2018. To my astonishment i found that the mobile phone is defective. It has problem in detecting mobile network. I immediately raised a concern to the respective department and i was asked to download a...