Amazon India Complaints & Reviews

As I cancelled my order in Amazon and I paid my amount through my Indian Bank ATM card.amazon have send me an mail that they have refund my amount but bank will refund ur amount within 03.10.18.but today is 04.10.18 yet i dint receive my amount.and my ref id is[protected]

ORDER #[protected], placed for Asus battery on 17th Sep. When I received it, it was used/defective. I filed complaint at the same time but amount still not refunded. Tried contacting the seller as well but no use as he send me mail confirmation 3-4 times that he refund the money but still its not done. Today Amazon is telling that seller dropped wrong mail confirmation as no refund has been initiated yet. Both of them cheated me & wasted my time as well. I want my refund along with compensation.

I am book basic mobile but some issue and problem to am replacement order creat but some time i saw my courier lost in transit so i am talk with amazon team so they saying you return that mobile we provide after 48 hour your refund but now already 56 hour no refund reflect in my amazon pay account and if i ask all of team saying wait wait and now saying wait 12 october i dont have option to do anything please help me please

Hello, i have received a call from no. [protected] at 16.07 hrs on 03.10.2018 stating that i have won an gift of sony bravia 40"tv worth rs: 45999/- from amazon and to claim that gift i should purchase any one item for an amount of rs:5000/- but the payment should be done only through net banking or using bhim or tez app. I have selected symphony 12ltr cooler and paid an amount of rs:- 5399/- (Photo no 02) she send bill to my mail photo no. 03. Then the next day morning i have received another call saying that we are calling from amazon regarding your free gift and to receive that gift i should pay an amount rs:11999/- towards gst and insurance and this amount is completely refundable within minutes and only then the bill will be generated and i would get my products. I have paid the amount through online banking photo no 04 then the person said that the amount credited was on rs11989/-as online transaction fees has been deducted then again he insisted me to pay rs 12009/- to get refund of my amount then again i have paid rs:- 12009/- through online and this time also he said that my amount has not been credited and he insisted me to download tez app and from that app i should pay the amount of rs: 24008/- to get the total refund of rs: 48016/- and to get my money refunded i again paid the amount vide photo no 05 and the person told me to wright"gst refund from amazon "and i did the same but again the person said the person said that i have to type"gst refund from amazon.in" and insisted me to pay again but i refused to do so and requested to pay my money back. He said that he will contact to his higher officials and will contact me, but the person din't call me. The next day i. E on 04.10.2018 when i have called them they talked to me rudely and the customer care executive even scolded me. Then again i tried calling them then the same person received my call and said that i should pay the amount of rs:12009/- again to get all my amount refund from amazon.

Dear sir,
I had made on payment of electricity bill by using amazon.in app on 14/08/2018 through my registered id on [protected]. Bill amount is 3460 which is deducted from my account but not updated in my pspcl account no:- [protected]. Today, 04/10/2018, when a discuss this problem with our executive tushar and chander they are too rude and not even understand what i want to tell them. Its really bad that i m getting harassed from about 10days. I think amazon should have to pay reward for this harassment which is due to the mistake of amazon. Here i am atttaching the receipt which is taken from amazon app.

I purchased a refrigerator from www.amazon.in on 2nd october, 2018 in exchange. Order id[protected]. Total amount -24, 534.00. Schedule delivery date was -6th october 2018. On 3rd october the product dispatched and on 3rd october night www.amazon.in updated the website as "package will be returned to the seller, the recipient didn't accept it" which is a complete lie since all o[censored]s was available at home. We didn't get any call from amazon courier person. When i called the customer service they said the product is damaged in transit and they cannot help and ask me to order the same product again during sale on 10th october (Not remembering the exact date) without refunding any money. Customer service is unwilling to respond and even blo cked the call is option from. My amazon application.. When i am calling them they replying with they cannot help. Firstly they updated with misleading information in their website as "recipient not reachable" and now amazon is not refunding back my money which i have already paid for the refrigerator. Customer service also harassing me whenever i am calling them saying that they cannot do anything since they have not got the product returned yet. Moreover cloudtail retail is in bangalore and they can deliver in one day so when the scheduled time is 6th october, 2018 not sure on 3rd october why their product got damaged. Please note same incident happened with one of my friend couple of months back when he tried to buy phone in amazon exchange policy

I have placed order for syska led t5 tube lights on 13th of sept 2018 but till date no supply is done and when i wanted to know the supply status i was told by toll free no that refund have been processed. I contacted on 28th 30th and 4th oct 2018 but same reply is given. My order detail is as follow.
Order no[protected].
Name prem chandra tiwari
72/8puradalel allapur
Allahabad up
211006
[protected]
Email [protected]@gmail.com

I have purchased 5g ibja 24k gold bar on 27 aug.
But product is not delivered to me yet.
And amazon is showing delivered direct to the customer.
But product is not delivered to me
I have called many time in amazon customer service but they could not resolved my problem.
I just want my product to me or refund my money.

Hi,
I have placed an order with pay on delivery option on 26th september 2018. I was informed that the package asus motherboard will be delivered on october 1st 2018. But when the delivery man came he lied to my mother that our card was not working and he didnt give the delivery. When i asked him over the phone he promised he will deliver it by october 2nd 2018. But when i contacted him on that date he didnt respond me well and he said he will deliver the package. I requested amazon thrice but they also refused to help me since it was a holiday. Today october 3rd i waited for the package but the it wasnt delivered. I again contacted the team and they replied in mail that they will take necessary action. Because of this as a consumer i was frustrated and i expect justice to be provided for that.

I am writing this so much of frustration due to unexpected irresponsibility from amazon. I have an order which is supposed to get delivered on 29 sep but i haven't recireceived till now, when i tried to track it i found that the pacakge is at same place for last two days and it havent moved yet. I planned to give it as bday gift for my sister today but due to amazon it havent happened.

Order dt.[protected]. Order #[protected], order:rs.340/-. Delivered :[protected]. Delivered 5v, 2.5a instead of 5v, 1.5a recommended by moto service centre. Amazon informed order placed again for correct charger and fixed date & time for pick-up of the package. Amazon boy vishal cell no. +91 [protected] picked up package of charger 5v, 2.5a on[protected] at 9 am. When i askd ack. He said i can see in amazon app. At 3pm i reminded him. He said i can see now. But not found in the app. What is the status of delivery of correct mobile charger ordered by me? If correct charger is not delivered immediately, it reflects on the reputation of amazon, an online growing giant organisation. Cell: [protected]

I purchased one dress, and i did not liked the dress as it was not as shown, so i returned but still i did not get my money back, i called so many times in customer care, but no result, i purchased in june. From zian fashion it is from surat. The dress which i saw in picture is so beautiful but when i got that dress not dress nor cloth, both are not good

Hii team my name is prem singh, This is my order id[protected]
I returned the given product and 3 days ago amazon india also confirms that refund is proccesing, But after 3 days i still did not get my money back. please take some serious actions i am very frustrated about this please do something

Amazon prime is a fraud and playing with there customers money. I have used free trail version of amazon prime and cancelled with in a week and called them to reconfirm about that and they have clearly said I am no where in to Amazon prime. Now they have deducted money from my 2 accounts, with out my concern. When we called customer care they are saying that Amazon.in is different and amazon.com is different. When I am using an App in india it will connect to me to amazon.in only not Amazon.com. How can I subscribe to amazon.com. They are literally need money by doing fraud. First thing when I have called them to check am I still using that prime they said no then they have to clearly mention that check with amazon.com. This is the reason why amazon is loosing customers, they are not trust worthy. It is a big fraud company. They are in loss that doesn't mean they earn money in this manner. Now they have deducted from my 2 accounts one is Rs 999 and another account Rs 947. Now I need my money back. When I am not using amazon Prime why should I pay money.

To
amazone.in
amazone.uk
amazone.com

Sub:-SUSPENSION OF ACCOUNT AND PENDENCY OF PAYMENT

Hello/kind attention:-

This is to bring to all your notice that it is very unfortunate and very
sad, that amazon India suspended our seller accounts for non sense reasons
and they withheld for payment for more than 90 days, we are not staying in
US that government provides us stipend on weekly basis, this is not
acceptable, amazon’s arrogant behavior doing monopoly in market, we all
sellers know why you people are doing this, the reason is simply you want
us take amazon fulfillment service, despite calling several times and
several requests there was no call back from seller performance team, so
that we could discuss what has went wrong now we are also going to file
case in consumer cost as well as in Punjab and Haryana High Court
Chandigarh like other sellers who have already filled a case in consumer
court as well as Delhi High Court and we have also been forwarding
compliant to the Competition authority of India, Its again very
disgusting of amazon India's part that they are deleting these posts,
don't worry we are keeping screen shots of it and we are forwarding same
to the media also, You people are killing sellers by holding payments, you
don't have understanding that some sellers have taken huge loans to rum
their business and with-holding payments is not acceptable under any
Indian law. This is our legal right to want the reason on the basis the
account was suspended but your representative at India never bothered nor
reply to any complaint
Even our firm also found that due to this reason many sellers was
discontinued their services from you.
This is my last representations to you for sort of our problem and
provide us necessary information on your side within 24 hour and
release the payment with interest since its due date till date of
realization and losses of our capital which occured on your part to
us otherwise we will proceed according to law and you will loose your
reputations as well as business.
The copy of sent this mail to our legal adviser for record an further
proceeding

NERR FORMULATIONS

HO L2/497, FRIENDS COLONY,
S.W ROAD, AMRITSAR(PUNJAB)
CONT: [protected]

I have booked a product from amazon india. I have sent one of my product with order number[protected] with price of ₹ 4, 460.00. From roman seller of amazon. The product is no use for me so requested to return.
Amazon told meto sent my product to a seller named phenovo (Mr. Rohit) l and address is a-50, khasra no. 614-615, situated in the revenue estate of rangpuri, a-block, rangpuri extn, new delhi - 110037. By india post with tracking number em[protected]in on 18/09/2018.

I think company is fake. The product not yet been delivered because it is a fraud address.

Dear sir/madam
Good day
I have raise a complaint no res5734071 against product not received and amount credit. I have order thrice time. Once i have received defected product and return to the seller. Then i reorder for replaced the product. The order was delivered and not reach at delivery address and return back to seller after it i have reorder the product not received this time also. And my amount has been deducted. It humble request to you please credit my amount rs 389 (Rupees three hundred eighty nine) in my account.

I have bought whiskas adult cat food pocket tuna, 7 kg pack from https://www.amazon.in with my id [protected]@gmail.com, order no.[protected] on 9th september 2018. The product is with insects and i have sent a complaint at [protected]@amazon.in with snap shots twice, few mails, online chat and phone calls. Amazon customer service assistant, 1st asked to contact manufacturer and i contacted and informed the results. Next, they asked to contact seller, i don't, as the different persons give different opinion and suggestions and there is no standard in it. They think we customers rise complaints unnecessarily. They are dragging the issue for nearly 2 weeks of time and now there is no conclusion of the issue for a pet food product with insects. Initially i am ready to return the product and get replaced, but i am fed up with the way the customer care details, i am disappointed and i want refund of the amount and product.

We are following up with Amazon for return of our shipping charges worth 5600Rs since 1.5 months but have not heard anything yet. We bought goods worth 8600 and paid shipping chargea of 5600rs to return the damaged product.Amazin had promised that they would return the shipping charges and now they are just playibg stupid games.

I have returned the bag which i ordered some time back on 5th september 2018. The agent who came to pick up the delivery took no details from me and said my work is done here and asked me to leave. Then within 15 to 20 minutes of me leaving i received a message that the pickup is cancelled. I called the agent who picked up the order from me but he did not answer my calls at all. I have called the amazon service desk a 100 times in the last 1 month and there have been no response from there end. I have decided to move this matter to the consumer forum now. The issue is i do not have the package right now and do have not received the refund as well. Please help me out if possible.