Amazon India Complaints & Reviews

Order No[protected] was placed on 16 July 2018 for home security camera through Amazon.

Product was received on 17 July 18 and same was found non functional and also different product got deliverd.

Repeated online request and contacting customer on 17, 18 and 19 July 18 respectively was done.

However, no successful pickup is carried out by the company yet....

My email id : [protected]@gmail.com
10 or G 3gb 32gb model ordered at 5999₹ by me on 17 july 2018 and today ( 21/07/2018) was out for delivery and after few our one more msg received by amazon to me is that package was rejected by me and was return to seller without any contact to me
And than i called to amazon toll free number after long discussion they said if seller will return package that they don't do anything about...

Amazon.in Order #[protected]

double payment for single payment

Sir.
I found a charge of Rs. 448.00 on June 20, 2018 for the item "COI Brown
Expendable Leatherite Cheque Book Holder/Document Holder" listed below from
Order #[protected]:
The issue is double payment through online and on COD.

now you accept that I pay online for cheque book holder....

I have purchased an item and it was defective as I requested for refund amazon has accepted it.
As per the amazon representative the refund has been initiated on 26 June to which I had called 6 times.
1stly they asked me to delete the bank account details and re-enter it. I did it while they where on line.
Now when ever I call they ask me to do the same every time....

I had placed an order with amazon which was supposed to be delivered on 20th july. But the order wasn’t delivered and instead i got a message saying that my order was undeliverable. I called the delivery agent number provided to me and they told me that they couldn’t find the address hence will deliver tomorrow. I contacted the amazon customer care and they tell me that my order was damaged and thats why the deliver couldn’t be made....

These Days the services provided by the Amazon is not good.
They misplaced my order to a wrong courier center with in bangalore and it was two days back that they got to know that it was at incorrect courier facility. from last 2 days the status of the order was not changed. It was 3rd day and yet i had not received the product.I don't know when i will get that.
I think the courier service is very bad after amazon started it's...

I had ordered a Lenovo & I want refund of the product when I’m within time for it. So why am I denied refund? The product is sealed & ur photo is not matching with the product. So it’s a clear case of cheating.

Also plz go through recordings o[censored]r customers care Person SHASHI Kant Of 20/07/2018 at around 4:55 pm .The way he spoke is not acceptable...

I ordered Kindle on Prime day sale with good discount and converted the EMI.The product was scheduled to deliver on 18th july. I was tracking the same whole day. Got a message that it will be delivered by 9pm I was okay then the app started showing will be dilevered bw 18-20july. I dint bother. At 18 July 11Pm saw the product as delivered to the tower gaurd of my office complex. When I called Customer care they said wait till morning and...

Product delivered is faulty.
Ordered-2TB Seagate External Hard Disk from Amazon.in and got a hard disk chip. Paid Cash on Delivery 1890.

Called amazon for cancellation and refund- customer service confirmed 4 times that this is cancelled and refund will be initiated shortly.

It's been 12 days(8th July) and no action taken.

Please lodge a complaint...

Dear sir,

I have ordered a autodesk infra work 360 training dvd on 6th june 2018. Without delivery amazon is showing item delivered. I complained on 14 june 2018 about the same they told to refund the same but i asked for the item without refund but they have not given the money back and nor the item.
The customer number is a useless one telling to see the amazon web site . The web site dont have a solution to my problem...

I don't know why I was billed $108.00---don't understand...just want it put back into my account---did not authorize this billing..I misunderstood...thought this was a yearly payment to use amazon prime...I am not too savy on purchasing stuff on internet or Amazon for that matter...please reimburse my money. Thank you for your time and consideration...

Dear Amazon,

Day 1 : 18 july

ORDER #[protected] need to be delivered on 18 July, but i am getting update as i have requested scheduled delivery. But this is done by back end without acknowledging me.

Day2:19 July

Amazon delivery boy entered wrong IMEI of my old phone and now in system its reflecting as i cancelled the order. And this also done in Backend without acknowledging...

As per my order no[protected] and confirmation the amount Rupees 699.00 debited but as on message and mail to me the product was delivered and signed by JYOTI RANJAN PANDA but still now I have not get my order before I complain Amazon customer care in 18-7-18 but there is no action from their end.such type of harassment I will proceed for law....

This is regarding GST, as i do have Amazon Business Account and GST no, I got the Invoice with GST no and GST charges 28%, as i have spoke to customer CARE that i want to CLAIM GST, but they are telling you cant claim GST, because Reseller Dont have GST no, my point is then why on Invoice is provinding GST no and GST has been Charges... and they are not ready to take the product back...its has been only 8 hours product has been received......

I have placed order no[protected] on 18/07/2018. On reading the very poor review about the seller I wanted to cancel the order and have communicated the same to the seller within 60 minutes from the time order was placed.
++++++++++++++++++++++++++++++++++++++++++++++++++++++
Here is a copy of the e-mail that you sent to Cookie store.

Order ID[protected]:

[protected] Begin message...

Dear Sir,
Good morning. i am purchased samsung galaxy note 8 via amazon.in. this mobile is good but battery backup very worst yesterday morning i have 100% charged and afternoon always my mobile battery fully down . what is this i have spend more money for this mobile then why u refund my amount . my returned policy still 27th july then y u cancel my order so please cancel and refund my amount at the earliest.

Note...

Now days, delivery guy is lazy, and does not feel like delivering the goods, they use this message. This is a very common practice performed by “Amazon Transportation Services” .

They placed the blame on customer for delayed delivery.

Even I don't request them to delay the order. I think it’s due to a weekend. Even it was a weekend I came to office just to receive a delivery. Now next time I’ll order...

I ordered a product with assured delivery by 17th July 2018 and it dis deliver till 18th, yet i was ok, but i requested them to deliver by 5 PM, made this request from 10 AM and have made 4 calls and chatted with 3 executives, every one had a text book answer we have sent a escalation to delivery team and the agent has no idea of the priority and he is following his own route map (i cant blame him) but even after making 3 nasty calls asking...

Dear Sir,

This is regarding the above mentioned pantry order.

Three items as mentioned below were not delivered to me:

1. Hoppilo Premium 100% Natural Kashmiri Walnut Kernels, 200gm, Amount Rs.341.00
2. Farmwale Raisins, 200gm, Amount Rs.82.00
3. AgroFresh Regular Almonds, 200 gm, Amount Rs.205.00

I have made repeated complaints and request to Amazon Customer Care...

I have been chasing for refund to my account with order id[protected].

As per amazon they have refunded Rs.350 to my bank account. When there were several mails from me, I understood that the money have been transferred to some account which is a fraud Axis bank account linked to my amazon account on 22nd April.
For the same thing i have been calling and mailing Amazon and today they say that they cannot help...