Amazon India Complaints & Reviews

My name is pratap singh shekhawat my account number is[protected]
My mobile number [protected]
I had refund of rs. 629/- it was not credited to my account.
Refund reference is 542046.
Pls do the necessary. The amazon costumer care to charge a dispute. So pls do the needful to get the amount. The refund is issued on 12/09/18. Pls make necessary arrangements so that i could get the refund

119.00 was charged to debit card that i didn't make, i needed gas and my card declined, looked at bank account and saw the amount taken from card,
I haven't got anything in the last 6 months.. I want to know what was the charge for and where it came from. This was not me and not happy...
This needs to be resolved and fixed, i'm on a limited very limited budget.

A refund of rs. 2699 was sucessfully processed on 28/08/2018 by amazon india to my account my refund referance number[protected] but my bank account closed 10/08/2018.
I have confirmed with amazon and they have successfully processed the refund.
Kindly go through the charge dispute email locate the pending refund and follow the path back to amazon payment processor to locate the refund my bank account no. [protected] & upi reference number[protected].
Thanking you.
Suraj prakash
Amazon account no [protected] order no.[protected]
Bank a/c no. [protected]
Mobile no. [protected], [protected]

They promised a delivery by 20 th sep and did not deliver the order till date. It was a bday gift for my son and it is all screwed up. It is because they have sent the package at wrong place and the customer service is pathetic. When you call them they don't know what to say, they try to get rid of the call and later are not even ready to take responsibility and disconnected the call by saying we cannot do anything.

I think this is most unprofessional and irresponsible.

They actually don't care about pre paid orders as they have already received money and deliver the cash on delivery orders first as that is cash collection incentives for them.

I have bought whiskas adult cat food pocket tuna, 7 kg pack from https://www.amazon.in with my id [protected]@gmail.com, order no.[protected] on 9th september 2018. The product is with insects and i have sent a complaint at [protected]@amazon.in with snap shots, but they are not interested in investigating this issue and ask to contact manufacturer. Amazon india is sole retailer and they have to contact manufacturer for defective products and not the consumer and they are not ready to ask seller the cloud tail india. I want refund of the amount

Hi,

One of my frnd apply for a amazon supervisor job on this month few days ago. After applying she get a call from Amazon and they give her a offer letter attached. In offer letter it is clearly mentioned that plaese deposit 1815 for dress id card pass code and job letter.She pays the money for it rs 1815.After paying again from Amazon had demanded 10000 as security money but she refused to do so and ask him to give her money back. But they refused it and cut the calls again and again.

Amazon Account Details:

Account no-
[protected]
Account name-
Aman gautam
Ifsc code-
SBIN0009006
state bank of India

Please do the needfull and review urgenlty. I want the money back to my screenshot bank account within tomorrow.

Regards,
SB

WE hab ordered the heartly designed premium luxury pu leather Front Flip Cover for Apple 4s and recd IT on 18.09.18, but Same Day the leather Cover coating started Coming out, kindly replace Or compensate IT.while displaying the photo in Amazon IT was very attractive but the Same Day the leather coating got weared out, thus first Shopping with Amazon was diappointing, i Paid 287 for IT, u should Not cheat the Public this way

Maine ek car arm rest apki company amazon.in ke through Dt 25/08/18 ko order no[protected] se apnr registered address par mangaya jo ki mujhe September 1st week me mil gaya jiska payment Rs1000/_ maine BHIm UPI Ke through order karne ke sath hi kar diya tha jise mai apni maruti breeza car me lagwana chaha to ye arm rest chhota pad gaya aur maine item returns ki request Dt 07/09/2018 ko Diya request ke 3-4 Dino tak jab koi courier man item lene nahi aaya to maine Amazon costumer care par bat karke by courier sellers ke address par bhej diya !jo ki trackon courier jiska Docket no. [protected] Dt11/09/18 ko sellers ke address par bhej diya jiska courier kharch Rs240/_laga jise Amazon ne sellers se dilwane ki bat kahi h mera courier 18/09/18 ko mil gaya uske bad bhi mujhe aaj tak mere Rs 1240/_ refund nahi aaya aur Amazon costumer care ko mail karne par seller ke mail ko mujhe forward kiya gaya jisme sellers refund dene se mana kar raha ki item re sold hai aur koi galat Bill dikha raha h jo ki maine bheja hi nahi na hi mai koi car spare parts ka business karta hu maine Amazon se mal kharida hai aur Amazon ki galat refund policy ke karad mera refund ruka hai kripaya meri sahyata kare anatha mai apke khilaf consumers foram me jane ko majboor hounga!

I ordered a BATA footwear on 11.08.2018, Order #[protected] and price Rs 879. It delivered on 14.08.2018 on my home address, but size of footwear does not fit for me, so I requested to return on 14.08.2018. I got message for pickup date 16.08.2018. Nobody came to pick up till now. I have called many times to Amazon customer care they assured all time that they again register return request but they don't pick up footwear. Amazon was fooling me for the last 1 and half month, By doing this the time period of return is gone.

I ordered an apple iPad cover from my account on the email id- [protected]@gmail.com. Even before I was supposed to receive it the app showed that it had been delivered to me personally and signed though I had received no phone call relating to it. Meanwhile I had another account with the phone number [protected]. I wanted to use this number for my current account which was the one with [protected]@gmail.com as the email. So I called up the customer services and asked them to close the account with the phone number [protected] so that the number was free to use elsewhere. The account was closed but I cannot even access my email Amazon account as well. And when I tried to make another account Incase the customer service person closed both my accounts but it says the email id is already in use and when you try to login with it, it says there is no account by that email. And I await a paid order while I cannot even access my account. Please help me.

Complaint against Amazon
Respected sir,

I, Dr NIdhi Sharma have ordered two blackberry Passport Phone on Amazon site that I have chosen on display list provided by the Amazon site. It was writen on the Advertisement site that price of one blackberry passport is 9999/- and additionally it was also written on the site that minimum two phones should be ordered, after watching this advertisement on 3rd of Sept 2018, I have ordered two blackberry phone of Rs 19998/- I have also made the payment on the same time through my debit card. As usual, I got a message from Amazon site that my phones will be delivered on 15th sep 2018. Amazon has provided me a tracking ID ie Z99922069, on the same day.
Issues related to the above said orders:-
After four days when I was searching about the tracking ID mentioned by Amazon, I found that the ID was wrong. When I tried to track my phones with above said ID, than I talk to DTDC currier service with above said ID I came to know that no order has been shipped through DTDC currier via that tracking ID. After that when I tried to contact with customer care service of amazon a multiple of time I didn’t get the reply. On 15th sept2018 when I contacted to customer care service via chat than he told me please do a mail to your seller. I told him I have already contacted to the seller a multiple time regarding the wrong tracking ID but he did not respond to me than again I tried to contact the customer via phone then he told me that your order will be delivered to you by the end of today. I did not get any delivery till 16th but when I again contacted to the customer care regarding this issue he told me that your order has been cancelled due to claim. The claim was raised by the amazon without my consent. When I again contacted the customer care why my order was cancelled then they told me your amount will be refunded but ordered has been cancelled already. And it was done from the side of Amazon.
During this whole matter one of the customer told me that your ordered has not been shipped through DTDC but seller will ship it again through a new curioer service and he will provide me the new tracking number very soon.
This is an absolutely a fraud because it was being told to me I will get my order by 15th sept 2018. Now I want my order with the same amount as it was mentioned at the time of order. I have already done a complaint against amazon in customer form and my docket number is 919067.

Few questions from my side :-

Why amazon is advertising fake advertisements for making fool of their customers?Amazon is using the money of customers by advertising wrong advertisements and also using their money for 15-30 days without delivering any product to them.
Why amazon has provided me wrong tracking ID ?
Why amazon customer care has not given new tracking ID after taking with me ?
Why amazon have cancelled my order without my consent?
Why Claim is generated with out my consent?
Why money is given back to me when ordered was not cancelled by me?
Why ordered was cancelled ?

Documents related to the above said issue are attached herewith in the form of screenshots.
I want my deal back. According to the deal, i want two phones of blackberry passport as per orders.
address
Dr Nidhi Sharma
Tutor Biochemistry
Pandit Jawaharlal Nehru Govt Medical college and hospital Chamba
[protected]

I recently ordered rockford fosgate subwoofer bass tube in amazon. Its cost is rs.5950 inr. I dont know that my order was placed with third party seller (Thewinkel). After 5 days i received the original product with damage condition. The front protection grill cover for subwoofer is damaged (Bended). So i requested to return the product to seller and get refund. The seller told me to return the product from your side and accepted to refund my courier charge. So i returned that product to the same with courier charge rs.963 inr. But finally only rs.3950 inr amount is refunded. My balance amount rs.2000 + 963 (Courier charge) is still pending from the seller thewinkel. Please help me to refund my balance amount from the amazon team. Its my hard earned money

Sir.. I am sk. Khursid alam a/c holder.
Branch - blarampur. Sabang. Paschim midnapur. Mar amajon say 835 ka refund 02.09.2018 ko milata. Jo ki aavi tak a/c may nahi mila. Banck and catamar cair may contak ki koye faida nahi huaa. So hallp me. Detal daraha hu nichay

Your refund for the order[protected] of rs.835.00 has been processed successfully on 9/2/2018. The amount should reflect in your account by 9/6/2018.

The refund reference number for the transaction is[protected].

In case you do not receive the refund within 5 business days, please contact your bank’s customer care and mention the above refund reference number. Please remember that you will have to call your bank’s customer care center and not visit the branch for this query. My phon number [protected]

I have ordered a dress material from amazon on september 19th order no[protected] which was supposed to be delivered by amazon transport service in 2 days i paid extra 80rs for fast delivery. I have been tracking this and on 20th september it was showing delivered on amazon. Whereas it is still not delivered and i have no idea what fraud is going on. I have already paid for this as this was a immediately wanted. I raised a complaint with amazon and they are asking me to wait. Really concerned about my money as this is the many time kindof incident has happened to me. I have been ordering frm other online shopping sites and this has never been the case. Accept amazon shopping site.

Hi,

My name is raavi. Gopi krishna i resigned my job from amazon in the month of june, still my doe update in pf form is not updated and i required my relieving letter soft copy also, please forward to my mail id.

Raavi. Gopi krishna

Emp id : a422807
Company : amazon
Desigination : retail now process associate.
Email id : [protected]@gmail.com...

Order ID: ORDER PLACED 10 July 2018 TOTAL 250.00 SHIP TO S V Ram Mohan ORDER #[protected] Order Details Invoice

I, s v ram mohan, mobile no [protected], email id sv. [protected]@rediffmail.com would like to lodge a complaint against amazon india. Few months back i have ordered room's gravity wood wheel barrow (76.2 cm x 35.56 cm x 33.02 cm, brown), when i received the item it was broken and damaged. Moreover the size of the item is very small. The amazon india did not mentioned the size digramaticlly in a clear cut manner, on the other hand they mentioned the size in an ambiguous way.
Anyway after receiving the item i requested for return as per there terms and conditions.in reply to this amazon india informed me that they have forwarded my complaint to the seller. The so called seller not the amazon india did not agree with complaint o[censored]ndersize and damaged item and refused to honor the return claim. Number of times i have complained with amazon india, every time they are asking me to do one or other thing, like sending the photographs of the item received etc etc. Lastly i requested amazon india to honor the return claim free of cost, i do not need any money refund in any manner, still they did not honored my request. The details of my order is as given below room's gravity wood wheel barrow (76.2 cm x 35.56 cm x 33.02 cm, brown)
By room's gravity
Be the first to review this item
Price: 3, 299.00 free delivery. Details
Inclusive of all taxes
Emi starts at ₹157 per month. Options
Not eligible for amazon prime.
Only 1 left in stock.
Delivery to pincode 530013 - visakhapatnam within 2 - 5 business days. Details
Sold and fulfilled by room's gravity.
1 offer from 3, 299.00
Material: wood
Color: brown
Dimension (L x w x h): 76.2 cm x 35.56 cm x 33.02 cm
Package content: 1 magazine holder
Report incorrect product information.
This product is limited to 5 unit per customer the order quantity for this product is limited to 5 unit per customer
Please note that orders which exceed the quantity limit will be auto-canceled. This is applicable across sellers. Order details
Ordered on 10 july 2018 order#[protected]
Invoice
Shipping address
S v ram mohan
Door no 50-96-4/7/3, sai ratneswara nilayam, plot no 228
N e seethamadhara
Visakhapatnam, andhra pradesh 530013
India
Payment method
Net banking: state bank of india
Order summary
Item (S) subtotal: 3, 299.00
Shipping: 0.00
Total: 3, 299.00
Grand total: 3, 299.00
Return requested
You have requested a return with a seller. If you haven’t heard from the seller within 2 business days, you may file a claim.

Room's gravity wood wheel barrow (76.2 cm x 35.56 cm x 33.02 cm, brown)
Sold by: room's gravity
3, 299.00
Buy it again
View return/refund status
Contact seller
File/view claim
Leave seller feedbackorder placed
10 july 2018
Total
250.00
Ship to
S v ram mohan
Order #[protected]
Order details invoice

My name is Anamika Paul.. My account no is[protected], Authorization code ( refund reference number) is 780542 for the transaction...My Mobile no is [protected] I had a refund of Rs.548.00 which was initiated on 12.09.2018 ..I still not get the refund... please take necessary steps so that I can get my refund back.. please do it as soon as possible...

I had ordered 3 items in the amazon in the amazon rules i[censored] order above 499 Rs it will be free delivery. So i had order 3 item 0n 8th sep 208 (2 ncert maths plus two book and dell keyboard) the total amount is 916 Rs . They said free delivery. one book has came on 12th sep that i had received the book and i had paid 257 Rs. On 13th sep they had deliver the another book and keyboard. On that time i was not at the home some issue i had went out of city. They delivered the order to the neighbour the deliver boy said you have to pay 1060. The neighbour has given 1060 Rs. Next day i come to home ask the how much you had given they said 1060 Rs. I said it is 660 Rs only why you gave that much amount . I had called to the delivery boy and why you charged 1060 Rs the product value is 660 Rs only the delivery for me it show 1060 Rs only. I had submitted the amount in the office. you call to the company and ask. I had informed to the amazon customer care wait for 4 business day we are enquiringly and we will refund your amount. still now they didn't refund the amount.The book value is 130 Rs. The Keyboard value is 529 Rs. They had charged 1060 Rs. Amazon have to refund 400 Rs. my ((Order Number:[protected] Invoice Number: QSHS-293000
Order Date: 08.09.2018 Invoice Details: KA-QSHS[protected]
Invoice Date: 10.09.2018. FOR THE BOOK.)) ((Order Number:[protected] Invoice Number: QWCA-244471 Order Date: 08.09.2018 Invoice Details: MH-QWCA[protected] Invoice Date: 08.09.2018 FOR THE KEYBOARD))

Sir I am book item on 01.09.18 and order no[protected]
As per delivery last date 07.09.18 but item not reached so I have cancelled item by mail, by call and by chat and also mail to seller many times because I am go out out of station for long time. But every time your customer care representative tell me wait 48 hours and contact seller. This is about 5 time telling wait 48 hours. Why I am contact seller . I don't know any seller . I know only amazon. Every time After 48 hours I contact amazon cc then reply wait 48 hours. Till date I not got my refunded amount. Amazon cc representative make me fool every time . Why after 20 days my refund process created. pls tell me in one line my money refund or not . I have no more time for contact amazon cc. After calling amazon cc then phon disconnected automatically telling please try after some time. My mobil no [protected] and mail id ravi.[protected]@gmail.com. Your customer care make me fool every time .

I got a job offer from amazon . They mailed me to send documents . After sending the documents I got a confirmation mail that I am selected and I have been offered the post of supervisor . They also told me to deposit 1650 for uniform IN THIS A/C UNION BANK OF INDIA, A/C [protected] (six three nine four zero two zero one zero zero two zero seven zero six)HOLDER NAME: VIMAL, IFSC CODE UBIN0563943 . MOB NO.[protected](nine nine nine nine five three seven seven five three) . I deposited the amount . After that they asked me to mail the payment proof . After that I got call from courier department for uniform size and address . After that they again mailed me for depositing 4990 for salary account opening and also they gave some pics showing that my parcel is ready and then they called me to say the same . Mail id is - [protected]@amazoncareers.in . They told that they will refund the amount of 4990 after 30 min . But they didnot refund even on the next day . When I tried to call them, they blocked me . I tried from another no. After knowing that it was me they again blocked that no.too . They were calling from [protected](eight eight two six five two zero nine four five) . While they were asking for 4990 rupees I wrote a complaint . Then they called me and asked why did I complain . They also call me from amazon toolfree no. i.e.[protected]one eight zero zero three zero zero zero nine zero zero nine) . I dont know how they called me from that no. I also mailed them but no reply . Amzon India should take a look at these frauds .