Amazon India Complaints & Reviews

This is regarding GST, as i do have Amazon Business Account and GST no, I got the Invoice with GST no and GST charges 28%, as i have spoke to customer CARE that i want to CLAIM GST, but they are telling you cant claim GST, because Reseller Dont have GST no, my point is then why on Invoice is provinding GST no and GST has been Charges... and they are not ready to take the product back...its has been only 8 hours product has been received......

I have placed order no[protected] on 18/07/2018. On reading the very poor review about the seller I wanted to cancel the order and have communicated the same to the seller within 60 minutes from the time order was placed.
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Here is a copy of the e-mail that you sent to Cookie store.

Order ID[protected]:

[protected] Begin message...

Dear Sir,
Good morning. i am purchased samsung galaxy note 8 via amazon.in. this mobile is good but battery backup very worst yesterday morning i have 100% charged and afternoon always my mobile battery fully down . what is this i have spend more money for this mobile then why u refund my amount . my returned policy still 27th july then y u cancel my order so please cancel and refund my amount at the earliest.

Note...

Now days, delivery guy is lazy, and does not feel like delivering the goods, they use this message. This is a very common practice performed by “Amazon Transportation Services” .

They placed the blame on customer for delayed delivery.

Even I don't request them to delay the order. I think it’s due to a weekend. Even it was a weekend I came to office just to receive a delivery. Now next time I’ll order...

I ordered a product with assured delivery by 17th July 2018 and it dis deliver till 18th, yet i was ok, but i requested them to deliver by 5 PM, made this request from 10 AM and have made 4 calls and chatted with 3 executives, every one had a text book answer we have sent a escalation to delivery team and the agent has no idea of the priority and he is following his own route map (i cant blame him) but even after making 3 nasty calls asking...

Dear Sir,

This is regarding the above mentioned pantry order.

Three items as mentioned below were not delivered to me:

1. Hoppilo Premium 100% Natural Kashmiri Walnut Kernels, 200gm, Amount Rs.341.00
2. Farmwale Raisins, 200gm, Amount Rs.82.00
3. AgroFresh Regular Almonds, 200 gm, Amount Rs.205.00

I have made repeated complaints and request to Amazon Customer Care...

I have been chasing for refund to my account with order id[protected].

As per amazon they have refunded Rs.350 to my bank account. When there were several mails from me, I understood that the money have been transferred to some account which is a fraud Axis bank account linked to my amazon account on 22nd April.
For the same thing i have been calling and mailing Amazon and today they say that they cannot help...

The delivery boy behaved very rudely with me . on the first of delivery I was in office and he commanding why you ordered when you are not at home and some abusing words and he warned me like delivery will go back and on the second day came and commanding like you must mention clear address and for only one person I came this much distance unnecessarily .
the main thing is as I ordered second hand book amazon clearly mailed me like...

James antony
ORDER #[protected]
Cancelled

Nokia 105 (Dual SIM, White)
Sold by: Appario Retail Private Ltd

Due to the product complaint I had cancelled the order mentioned above on 15th July-2018 and till now nobody from Amazon India had collected the mobile from me or not taken any action by them to refund my amount.

James Antony...

I am jitendra prajapati.
I placed the order on 16th july 2018 for swagade 2tb portable hard disk.
My order number is = order #[protected].
I received the confirmation message and mail from the company.
Now, suddenly the order is canceled automatically on 17th july, 2018.

Again i placed another order on 17th july 2018 for swagade 4tb portable hard disk. My order number is = order #[protected].br...

I have given order in amazon. My order number is Order #[protected]
I have given the address of our JK cement city office.
It is showing delivered and parcel was on dock on yesterday.Delivery receipt was signed by G.Ghanshyam.

But when I enquired, the item has not been delivered and no entry on gatepass was done. Incidentally no person named G. Ghansyam was posted there.
Please see the matter.I...

I had booked a order( ORDER #[protected]on dated 10th July 2018 and after ordering it was supposed to reach here on dated 12th July. I have waited on date 12th July but didn't receive. Next day i call to customer service center than they have told me that courier was delay due to arrival at incorrect courier facility because this was the mistake of amazon employee .After that i called them again than they have promised me that...

Hi Team,

This is very sad to inform you that your services are going down and down day by day. Your delivery services are reached to very poor state even when product is shipped through Amazon Transport.
In refund also same thing repeated.
However when we are contacting to your customer care associates they are also not giving any satisfactory reasons of these issue and even they forcefully disconnected the Chats...

I bought a new oneplus 6 from amazon. And i returned it to amazon because of product is not up to the mark and having defects. I returned it on 4th july 2018 and today its 17th july 2018. Yet i not received my refund amount. I am frequently in touch with amazon customer service centre with call and email but yet they are not giving me my refund and the reason of delay. So plz help me...

We Placed order on 2nd July 2018 @ Rs 10601/, its amount already paid on same date, But now we are sitting on 17th July he creates issues in KYC docs, We are already provide GSTIN Certificates and Company pancard copy, He wants IEC Certificate but placed order time he doesn't ask any documents,

We already mentioned IEC Certificate not providing because its a new startup company.

Amazon customer care says if...

I have ordered few books from you and I have been supplied extra copies and marathi language books instead of hindi edition as below :
1. Dial 100 by Surender Mohan Pathak : 2 Nos extra
2. Conman by Surender Mohan Pathak : 1 No. extra
3. Million Dollar ki hera pheri : 1 No. extra
4. Omerta by Mario Puzo in Marathi Language
5. Vyomkesh Bakshi in Marathi language
6. 28 mock test series : Not ordered...

Hi Sir,
I have purchased a Ear phone 29th June with an Order#[protected] the article details is given below:-
JBL T160 in-Ear Headphones with Mic (Black)

The above article was delivered to me on 3rd July-18 and I have returned it on 10th july becoz of i did not got what I ordered for so the item was returned and did not got any acknowledgement or money refund to my wallte yet.

The delivery...

I am writing to tell you that an unauthorized transaction was occurred from my credit card account on 12 July. SMS (short massage service) or other notification sent by you shows that an automatic payment was made to Amazon Prime Membership. However this payment was unauthorized. Kindly check the attached screen shot of SMS and take an action immediately. I already have blocked my credit card after get fraud transaction information. Detail...

Hi,
I have bought 2 tshirts from amazon from the seller SAIRA FASHION, both the tshirts didn't fit so i returned it, the seller don't pickup so i have to courier both tshirts on the given address by the seller.
I have sent both tshirts in one package, first the seller said they have not received the package, then when i gave them proof by courier company they are saying that they have just received one tshirt and not refunding...

I ordered a blue steth .I got a
black steth which didn't have the posterior bell show on the box cover plus
it had some scratched plus the box had no taping or any protection of any
sort to prevent opening. It was packed though. Still it looked used . So
that's why I returned it mentioning I had received the wrong item. I expect
excellence from Amazon that why I am a prime member not this kind of
non-sense...