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Amazon India Complaints & Reviews

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Updated: Dec 19, 2025
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Amazon India reviews & complaints page 553

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L
lopamudra.p
from Bengaluru, Karnataka
Sep 5, 2018
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Address: 380009
Website: amazon

I have ordered one rakhi on 16th august, it was supposed to deliver on 21st august, but it didn't. after that it was showing excepted delivery at 24th august.rakhi was on 26th august. then also it has not delivered till now
not getting cancel. raised complaint in customer care for cancellation
order id[protected]
Amazon India customer support has been notified about the posted complaint.
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    S
    sudhir792
    from Delhi, Delhi
    Sep 5, 2018
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    Address: New Delhi, Delhi, 110027

    I have ordered one book (Compliances under labour law) on 30th of august 2018, the delivery date was supposed to be on 2nd of september but today is 5th september and the order has not been delivered yet. I have called many times to customer care but the result is zero.. I have paid on online but i think i have wasted my money by ordering on amazon.
    The details of order are explained below:-
    9/4/2018 amazon.in - order[protected]
    https://www.amazon.in/gp/css/summary/print.html/ref=cu_cfss_T1_pi?ie=UTF8&orderI...
    Item (S) subtotal: 575.00
    Shipping: 50.00

    Total: 625.00

    Grand total: 625.00
    Final details for order #[protected]
    Print this page for your records.
    Order placed: 30 august 2018
    Amazon.in order number:[protected]
    Order total: 625.00
    Dispatched on 31 august 2018
    Items ordered price
    1 of: compliances under labour laws - a user's guide to adhere with the provisions
    Under various employment related acts, h l kumar
    Sold by: tushar books and publications (Seller profile)
    Serial number:
    575.00
    Delivery address:
    Sudhir kumar
    F-87, shivaji place near rajouri garden metro
    Station
    New delhi
    New delhi, delhi 110027
    India
    Delivery option:
    Standard delivery
    Item (S) subtotal: 575.00
    Shipping: 50.00

    Total: 625.00
    Amazon pay balance: - 59.90

    Total for this delivery: 565.10
    Total paid by amazon pay balance: - 59.90

    Payment information
    Payment method:
    Net banking: all rupay debit cards
    Amazon pay balance
    To view the status of your order, return to order summary.
    Please note: this is not a gst invoice.
    Conditions o[censored]se & sale | privacy notice | legal notice ©[protected], amazon.com, inc. And its affiliates.

    The invoice is below:-
    Tax invoice/bill of supply/cash memo
    (Original for recipient)
    *asspl-amazon seller services pvt. Ltd., aripl-amazon retail india pvt. Ltd. (Only where amazon retail india pvt. Ltd. Fulfillment center is co-located)
    Please note that this invoice is not a demand for payment
    Page 1 of 1
    For tushar matta:
    Authorized signatory
    Order number:[protected] invoice number: in-589
    Order date: 30.08.2018 invoice details: hr[protected]
    Invoice date: 30.08.2018
    Sl.
    No
    Description
    Unit
    Price
    Qty
    Net
    Amount
    Tax
    Rate
    Tax
    Type
    Tax
    Amount
    Total
    Amount
    1 compliances under labour laws - a user's guide to adhere with the
    Provisions under various employment related acts | [protected] (
    [protected]
    ₹575.00 1 ₹575.00 0% igst ₹0.00 ₹575.00
    0% cgst ₹0.00
    0% igst ₹0.00
    0% none ₹0.00
    Shipping charges ₹50.00 ₹50.00 0% igst ₹0.00 ₹50.00
    0% cgst ₹0.00
    0% igst ₹0.00
    0% none ₹0.00
    Total: ₹0.00 ₹625.00
    Amount in words:
    Six hundred and twenty-five only
    Sold by:
    Tushar matta
    * 2b-14, nh-2
    Faridabad, haryana, 121001
    In
    Billing address:
    Sudhir tiwari
    Plot no:363, 364, arya samaj rd, marg, sector
    29, gurugram,, gurugram, haryana
    Gurugram, haryana, 122009
    In
    Pan no: bvupm5606e
    Gst registration no: notapplicable
    Shipping address:
    Sudhir tiwari
    Sudhir kumar
    F-87, shivaji place near rajouri garden metro
    Station, new delhi
    New delhi, delhi, 110027
    In
    Kindly do the needful act otherwise tomorrow i will put a writ petition in consumer court against amazon.
    Amazon India customer support has been notified about the posted complaint.
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      S
      shainianish
      from Eraniel, Tamil Nadu
      Sep 5, 2018
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      Address: Pathanamthitta, Kerala, 689643

      I odered jbl c100si in-ear headphones with mic (Black) on 12 august 2018. The courier service called me on 1 sep 2018 and asked me to come to a petrol pump that is near to my house but as i said i cannot come there they said they could bring it the next day. I called them many times to after 2 september and on 4 sep they told me they have returned the product to the seller. Please resent the product. I have already paid for it.
      Amazon India customer support has been notified about the posted complaint.
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        H
        Holy Kvignesh
        from Nagercoil, Tamil Nadu
        Sep 5, 2018
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        Address: 641035
        Website: Amazon.in

        I was much awaited to buy a wireless mouse from zebronics but it dissatisfied me low quality & were is the bluetooth in it. It is the wireless mouse right so it should have been kepted there rit but we're actually it is, i usually shop in amazon for 2 times in a month & almost it as becomed a habit for me but now i am really disappointed because of this product & really disappointed of you amazon for having low quality of product
        Amazon India customer support has been notified about the posted complaint.
        Have not recieved my product in returning case and my account is still not active
        A Smart watch worth Rs. 1650
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          N
          Nimpter
          Sep 5, 2018
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          Address: 32548
          Website: Rapid Tone

          On 7/28/18, i tried to order a product on line and was trying to use my american express but had trouble getting it to go thru-i then gave my mastercard information and it went thru. Amazon charged $178.99 to american express and bodlean.com charged $1.95; $59.85 and $129.99 on same day for same supply of rapid tone. Ra#[protected]a61 that i am returning allergic.
          Amazon India customer support has been notified about the posted complaint.
          Refund amount not credited to bank account for return order #[protected] yet
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            N
            noor12345678
            Sep 4, 2018
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            Address: Kanpur, Uttar Pradesh, 208001

            Dear amazon india,
            I cancelled this order (Order #[protected] and still have not received the money back in my account. I tried searching on amazon india website but could not locate the tab to register my complaint.

            Amazon india till date have not notified me why the money is not returned to me.

            Please advise.

            Order #[protected]
            Amazon India customer support has been notified about the posted complaint.
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              R
              Rs8944
              from Bengaluru, Karnataka
              Sep 4, 2018
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              Hi,
              I have ordered two items (How to prepare for verbal ability and reading comprehension for the cat and how to prepare for quantitative aptitude for the cat). Order placed on 3rd august and delivery was expected on 5th august. But delivery got cancelled saying package is lost. I got refund for only one item. Please refund me for another item also earlier.

              Tracking id[protected]How to prepare for quantitative aptitude for the cat)

              Order#[protected]

              Thank you,
              Amazon India customer support has been notified about the posted complaint.
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                S
                swarnadipgiri
                from New Delhi, Delhi
                Sep 4, 2018
                Resolved
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                Resolved

                Address: 122001
                Website: www.amazon.in

                I am swarnadip giri... On 31st august 2018 i ordered a one plus 6 (6gb ram + 64 gb rom) and payment done by credit card... On my order book the status was showing that the shipment will be delivered by 3-5 september 2019... But they attempted the delivery on 2nd aug... And i was not able to take the delivery of the shipment.. Because i was out of city... The next day (03/09/2018) they attempted the delivery in my office premises... They asked me about the otp... So i provided them the otp... They didn't delivered the shipment by giving the excuse of they were not able to scan the qr code... So i called to customer care of amazon... They told me that the delivery will take place on 4th aug... But today when i called them they told me that the shipment is rejected by me... That is why the product is returned to seller... I dont want that refund... I only want this delivery today as they assured me yesterday. My order no : ordered on 31 august 2018 order#[protected]
                +3 photos
                Sep 5, 2018
                Complaint marked as Resolved 
                they told me that the product can't delivered ...because they attempted twice the delivery ... 1st time i was not present ... but 2nd time they came to my office ..i had given them the OTP for delivery ... but they started excusing that QR code is not accessible for scan on the shipment ...so they did not give me the product ... so i called to customer care of amazon +442030140221 ( Prateek ) ...he told me that they will attempt delivery for the 3rd time as i paid for this product ... he assure me that on 4th i will get that product on my hand ... but when i see the status on amazon... it is showing that the product is returned to seller...when i called them to customer care... they started telling that you will get the refund... but i dont need of refund i want the product ...
                Amazon India customer support has been notified about the posted complaint.
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                  P
                  patchhess
                  Sep 4, 2018
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                  On aug 27, 2018, $129.26 was taken out of my cheking account for amazon.
                  I have checked my order history, and can find nothing. Could you tell me what it was for. I have been a loyal amazon customer and did not authorize any automatic deductions. Your promt response would be much appreciated. The only information i was able to get from my banking records was "amazon amzn.com/bill wa.
                  Amazon India customer support has been notified about the posted complaint.
                  [protected]. Item not delivered or no note. In the past it has been left at the door.
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                    B
                    bhadaktiya
                    from Gurgaon, Haryana
                    Sep 3, 2018
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                    Address: 313602

                    Mene Order Kiya 31-Aug-2018 ko, Payment Bhi Kr Diya Bhim App Se But Muje Rate Jayada lg rhi he, Product Km Smj Aa rha he me 3 Din se Cancel kr rha hu, 10 bar cancel kiya but fir bhi cancel nhi kiya, aur aaj din me order dispatched kr diya, jb mene itni bar cancel kra fir kya problem he ki cancel na kr k dispatch kr rhe ho, mene cancel dispatch hone se phele kiya fir bhi dispatch kr diya, order kra 31 ko n agle din morning se hi cancel kr rha hu fir bhi dispatched kr diya muje ye order nhi chahiye plz return my money, and cancel product
                    order :[protected]
                    Amazon India customer support has been notified about the posted complaint.
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                      D
                      dcmandal
                      from Bhubaneshwar, Odisha
                      Sep 3, 2018
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                      Address: 495004
                      Website: amazon.in

                      (1) No bill or its amount was found inside or outside the pkt against Invoice No. BOM[protected] dt. 31.08.18 and (2) only half portion of bill was found inside a packet having Order No.[protected] dt. 27.08.2018, (3) The delivery man claim and took Rs. 820/- when after calculating order details it comes to Rs. 813/- (since no bill copy was found inside or outside the packet).
                      +1 photos
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                        D
                        Devang Vaidya
                        from Ahmedabad, Gujarat
                        Sep 3, 2018
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                        Address: 380051
                        Website: www.amazon.in

                        I placed an order for iphone x plus 256gb highest configuration and i am a regular amazon.in prime user. Against my order, i received parcel on thursday evening dated 30th august 2018.
                        When i opened it on sunday 1st sept, i couldn't charge the phone.
                        While submitting complaint online, it redirected me to apple service centre.
                        Today i visited apple phone service centre authorised, and the phone was declared as duplicate hence can't provide service.
                        Amazon India customer support has been notified about the posted complaint.
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                          L
                          Lt Col Vinod Kumar Gupta
                          from Bengaluru, Karnataka
                          Sep 3, 2018
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                          9teenagain beige night suit was ordered vide
                          Order no[protected] of 06 july 2018.
                          Return request approved on 10 july 2018.
                          Item collected by amazon on 14 july 2018.
                          Refund of rs 899/- not given till date.

                          Delivery address: lalita gupta, 914, 2nd floor, ward 9, sector 29 arun vihar noida.
                          Ordered by v k gupta
                          Mob: [protected]
                          [protected]@gmail.com
                          Amazon India customer support has been notified about the posted complaint.
                          I didnt recieved my SBI cashback on OnePlus 6 purchased in Amazon
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                            B
                            Butuii
                            from Sambalpur, Odisha
                            Sep 2, 2018
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                            Address: Angul, Odisha

                            My order no is[protected]. Delivery address at/po-igit sarang pin 759146. Estimated delivery date was 31 aug 2018 but couldn't received product till 2nd sep 2018. When traked using the product no it shows that product is undelivered in wrong address. If possible please provide the contact number of the delivery man of this address. Thank you
                            Amazon India customer support has been notified about the posted complaint.
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                              S
                              Sram0786
                              from Jabalpur, Madhya Pradesh
                              Sep 2, 2018
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                              Address: Sheopur, Madhya Pradesh, 476337
                              Website: Amazon.in

                              Dear sir,
                              I purchase an product from amazon on 16 th aug and they provide me a dete for delivery for 17 up to 22 nd aug but on 22 i called them they said that it is dispatched today so it will reached to you till 28 aug so i wait for two days and track mg package but when i called to to courier that was shipping my product he informed that there is no delivery in my city from them and i complaint for that in amazon and raise a request to returned and refund but it did not done but them and i file a claim but they auto canceled it and tell me that you have cancelled it. I m very trusted sir please help.
                              Amazon India customer support has been notified about the posted complaint.
                              I am purches a shoe in amazon but I return this product but i am not gatting my refund by amazon..I speak lots of time with amazon customer care but they told me wait and wait
                              Sourav Halder 98's reply, Aug 29, 2018
                              The Refund Reference Number for the transaction is 816713147984.
                              Hi,

                              I have ordered this product on 17th of Aug but still after 13 days I am not getting this yet. There is no complaint sight and number working for this.
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                                S
                                savita13
                                from Delhi, Delhi
                                Sep 2, 2018
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                                I was place an "order #[protected]" on 17/04/2018
                                For same order i was paid cash rs.565.00/-

                                But when i received my order, in this package of one box is empty.
                                After that i was logged my complaint.
                                Now the surprise begins, that amazon not only ignore my complaint,
                                More over after raise my complaint to higher level amazon closed my account permanently.

                                After that refuse to restore my account and refund of my money.
                                Amazon India customer support has been notified about the posted complaint.
                                Sep 11, 2018
                                Updated by savita13
                                No Response Till Now.
                                Sep 25, 2018
                                Updated by savita13
                                Now as per Today Amazon Closed my account. Moreover refused to return my Amazon Pay Balance of Rs.1004.45/- as well as I am attaching the Screenshot of Amazon Pay Balance account.

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                                  M
                                  mollie
                                  Sep 2, 2018
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                                  Address: 27406

                                  There's a charge on my credit card each month from this company that i don not know what it is for, 73700aq3d2300ygja is the number showing up on my bank statement, please help. This has happened on several different months, so i would like to be reimbursed for all the month charges that has been made on my card. Please let me know if this company is legal and why they would be making charges on my card. I thought amazon was suppose to be a good company and very reliable.
                                  Amazon India customer support has been notified about the posted complaint.
                                  Sep 02, 2018
                                  Updated by mollie
                                  Please help me to resolve this issue as soon as possible, as I don not have any knowledge of having given them permission to charge my card each month, and I would like o have it stopped immediately.
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                                    H
                                    Hemant Lele
                                    from Pune, Maharashtra
                                    Sep 1, 2018
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                                    I ordered few groceries ide order[protected]. The courier company damaged the package and package was not delivered. I was informed that refund issued on 14aug. After contacting them, i was told to wait. On 21st, i was told to wait for 1 week. On 28th, i was told to wait 72 hours. I did and now no response, they are simply saying that it is stuck with the bank. No proper answer and even after 18 days, there is no communication from amazon. With this i demand amazon to immediately credit refund and extend my prime membership for the time that amazon delayed my refund.

                                    Hemant l.
                                    Amazon India customer support has been notified about the posted complaint.
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                                      L
                                      Lokesh Vinod Rai
                                      from Delhi, Delhi
                                      Sep 1, 2018
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                                      Address: 110024

                                      I ordered a product on amazon worth rupees 2500 and the product that got deliver to me was an entirely different product and when i complaint the amazon agent said that jo ukharna hai ukhar lo paise wapas nai honge. He was threatening me on the phone. I have made a video as well. I received a call from [protected] and the man on the phone was rude. Now the company officials are not helping me. I ordered a juicer for 2500 which was an electric juicer and i received a manual juicer.

                                      I work in a call centre and my got this juice for my mother who is old and very week by health. I wasted my money.

                                      No one in amazon customer care is helping me and they are giving me threat.

                                      I want my money back i beg u please help me

                                      My number is [protected]
                                      Amazon India customer support has been notified about the posted complaint.
                                      Sep 02, 2018
                                      Updated by Lokesh Vinod Rai
                                      no update so far .. they are making calls & threatening me to take the complaint back
                                      I was delivered a wrong product, I received a call back from Santosh from the Social Media team last night dated 01st Sep 2018, I was promised that the wrong product that was delivered to me will be picked up & complete refund will be given to me.. Today morning 02nd Sep 2018 the pick agent refused to pick up my stuff stating this is a mis matched product & said apko refund nai mil sakta... kyuki aap jooth bol rahe ho.. I have a video recording that clearly states that wrong product was delivered to me.

                                      I was promised that this will be picked up.. amazon ate my money.. amazon is a chor company

                                      I want my money back, I called the call center & the call center agents refused to assist me

                                      I will file an FIR with the local police

                                      Amazon cheats their customers

                                      they will eat your money

                                      I want my money back
                                      I was delivered a wrong product..

                                      I have paid more than one lakh rupees to amazon

                                      why would i lie about 2500 rupees

                                      I want my money back you crooks..
                                      I have the call recorded which was made by Santosh
                                      I want by money back

                                      Amazon is a chor company
                                      Amazon is a fraud company
                                      I ordered product today.. my number is [protected].. I ordered a electric juicer... I received a manual juicer worth rupees 800 .. this has happened third time in a row I have either not received the product or it a is a wrong product & every time you call the call center all you get is the ### apology ... you take money in one minute and give it back in 5 days mardarchodo

                                      amazon ki maa ki choot..

                                      chor hai amazon wale

                                      gali gali mei shor hai

                                      amazon waale chor hai

                                      randi ki pilley hai

                                      amazon ki maa ki choot

                                      chuita banate hai amazon waale

                                      do not do business with amazon they are thief

                                      fraud hai amazon waale

                                      amazon is fraud

                                      I will post every where on amazon.uk, australia & usa as well so that people know how fraud is amazonOrder ID: [protected]

                                      I ordered a product on Amazon worth rupees 2500 and the product that got deliver to me was an entirely different product and when I complaint the Amazon agent said that jo ukharna hai ukhar lo paise wapas nai honge. He was threatening me on the phone. I have made a video as well. I received a call from [protected] and the man on the phone was rude. Now the company officials are not helping me. I ordered a juicer for 2500 which was an electric juicer and I received a manual juicer.

                                      I work in a call centre and my got this juice for my mother who is old and very week by health . I wasted my money.

                                      No one in Amazon CUSTOMER CARE is helping me and they are giving me threat.

                                      I want my money back I beg u please help me

                                      My number is [protected]

                                      Order ID: [protected]

                                      I ordered a product on Amazon worth rupees 2500 and the product that got deliver to me was an entirely different product and when I complaint the Amazon agent said that jo ukharna hai ukhar lo paise wapas nai honge. He was threatening me on the phone. I have made a video as well. I received a call from [protected] and the man on the phone was rude. Now the company officials are not helping me. I ordered a juicer for 2500 which was an electric juicer and I received a manual juicer.

                                      I work in a call centre and my got this juice for my mother who is old and very week by health . I wasted my money.

                                      No one in Amazon CUSTOMER CARE is helping me and they are giving me threat.

                                      I want my money back I beg u please help me

                                      My number is [protected]
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                                        E
                                        eswarnath
                                        from Noida, Uttar Pradesh
                                        Sep 1, 2018
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                                        Address: 560045
                                        Website: www.amazon.in

                                        Amazon india # (Order#[protected] #
                                        Requested for cancellation of my order (Rs-2300 worth) & request to give back my money which i paid.

                                        From last 5 days i am contacting amazon. They are saying that they will cancel order & rufund money, but actually they are not doing what they said

                                        My money got stuck with amazon unnecessarily suffering due to amazon's& their courier partners negligence.
                                        +4 photos
                                        Amazon India customer support has been notified about the posted complaint.
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