Claimed

Amazon India Complaints & Reviews

1
Last updated Apr 29, 2024
Complaints 19930
Resolved
1458
Unresolved
18472
Quick Links
Statistics
Share
Contacts

File a complaint to Amazon India

Having problems with Amazon India?

File a complaint and get it resolved by Amazon India customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Amazon India
Customer Service Contacts

Amazon India Phone Numbers

Phone
+91 40 3992 1111
2011
1050
+91 80 4197 0000
793
424
+91 44 3088 3088
536
343

View more phone numbers

Amazon India Website

Amazon India Head Office Address

Q-city, 2nd Floor-Block A & Block B, Survey Number-109,110,111/2, Nanakramguda Village, Serlingamplayy Mandal, Ranga Reddy
Hyderabad
Hyderabad District
Andhra Pradesh
India
500032

Amazon India reviews & complaints page 553

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
Dear Madam/Sir

This mail i am writing after so much frustration, well i had chat with your customer care representative four time and most of the time i get reply that our technical team will look into within 48 hrs and reply also they will resolve the issue one of your representative informed me ( Kavitha )that will resolved in 48 hrs and assure the problem will resolved with her confidence i believed and still find the samebr...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Niharika Rahi
from Jawad, Madhya Pradesh
Report
Copy

did not get payment bill along with product

Address:Indore, Madhya Pradesh

Hello sir,
I am niharika kadam i have bought morphy richard otg oven from Amazon India on (3rd july) i got otg oven but didn't get payment bill along with product. I am trying to contact with customer help service but thr is no option about this issue n no one is receiving calls.
So plz do the needful i want my bill as soon as possible.

Thanks In advance...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
manjuMK
from Bengaluru, Karnataka
Report
Copy

cheated from its affiliates account

Address:Bangalore, Karnataka, 560001
Website:affiliate-program.amazon.in/home

Dear sir, i rejistered an account on amazon.in/affiliates. but now they automatically dissabled my account, without giving any notiece. they gave reason as, your given url is not vallied now. but when i created and earn the money in that time that url was vallied. but now my website have no hosting. that's why it is not on internet. but why they dissabled my account without giving any notiece or what about my payment? i earned 590 or more...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Mohammad Shoaib Siddiqui
from Mumbai, Maharashtra
Report
Copy

issue with refund and delivery of product

I ordered 2 products worth ~1100 and I got cashback of 250 Amazon pay. My orders got cancelled with incorrect message that customer refused delivery. There was no delivery attempted and not even a single phone call made to me. Anyways, as the order got cancelled I was expecting full refund, which did not happened. I got the refund but after deduction of Amazon Pay Balance
of 250 Rs. Ideally I should get my 1100 Rs back - why should...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
rijinramesh8
from Ferokh, Kerala
Report
Copy

wrong item delivered and not yet pick the item for return

Address:Kannur, Kerala, 670642

I ordered a 5D tempered glass for asus zenfone max pro and i got a normal tempered glass and it won't fit to my phone... and i requisted for return the product on 9 th june 2018 and the return
request accepted by 20th june 2018, but till (9th july 2018) the item was not yet picked for return and didn't get the refund...
please help me with this problem...
+4 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Akira Akibono
from Mumbai, Maharashtra
Report
Copy

refund/oneplus 6

Address:Mumbai City, Maharashtra, 400064
Website:amazon.in

I've cancelled an order and by default got applied for the refund as I've paid for a product which is of INR 35, 000.
I got their emails and texts saying that the refund was successfully processed and another one saying that it has been refunded and should finally reflect it on the card that I've used for the purchase. I checked my account and it isn't showing the refund amount so far. It has been 5 days now. I don't want my money...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Patel Akash
from Lucknow, Uttar Pradesh
Report
Copy

replacement of a product

Address:Meerut, Uttar Pradesh, 250001

Order#[protected].

Ordered the above mentioned mobile phone on 05th Jul'18

Flash Not working from 01st day. Minor scratches

It was ordered from GGN for a friend in Meerut

Now to get it replaced I am not getting a technician visit

Charging for a Faulty Product and delaying replacement is pathetic customer service

Below is the email from Amazonbr...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Krishna Vicky
from Erode, Tamil Nadu
Report
Copy

job fraud

Address:620014
Website:Quikr, olx, indeed

Sir, my name is Krishna, I have applied for supervisor post in quikr website, after few days I got a mail in that from Amazon. Com ur selected as supervisor in amazon industry u pay 1550 for deposit amount, I believe it is true the concerned person give his AC no, I pay to his account, next he say for account Starting in Icici bank salary account pay 5050 to my account, all are online only I pay 5000 OK I get the job I was happy but next...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sujeesh Ak
from Chennai, Tamil Nadu
Report
Copy

money deducted 2 times, fraud amazon cheating their customers

Address:600130

Consumer complaints logo
menuSubmit ComplaintSearch
Home iconHome
Question iconQuestions
FAQFAQ

Search
search
Account
Messages
Notifications
Complaints
Sign out
© 2018 Consumer Complaints Forum
If you have any constructive thoughts, creative ideas, or reasonable offers, please, contact us immediately via E-mail
Order ID: [protected]br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
Jjack Losci
from Mumbai, Maharashtra
Report
Copy

delivery boy in kalyan -dombivli area

Mr.shriraj patel [protected] call me but that time i am busy so i call him after 1 hour he told me you pin code is wrong but at same day one another package is delivery very grateful .he is taking very ruff and useing bad word..i request Amazon company kindly you product is great and delivery system is great but this kind of delivery person is toooo bad .i request take nassary action on it....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Saqib Halim
from Hisar, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

complaint about amazon courier service

Address:175002

Sir i have order a baby pamper on 1 july 2018. and delivered by 6 july 2018 by amazon transportation services. but on the day of delivery date they cann't delivered a product. when i tries to contact with courier boy they reject my phone call and switch off the mobile . i have tries many time .but they cant respond. at 5 pm the false update was made at Amazon site that courier was unable to contact the recipient. but on next day the same...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Susanthsonu
from Ingraj Bazar, West Bengal
Report
Copy

bad service

Address:744101
Website:Amazon.in

I am susanth prasad from Port Blair, it is the complaint against the service of Amazon online shopping company, they offer their prime member free and fast delivery by Amazon courier and I am a prime member of Amazon since last one month, but as they promised I didn't get any fast delivery, only few items were delivered by Amazon courier at my home and others by blue dart courier and blue dart didn't deliver it in my given address and I have...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:800006
Website:amazon shopping

Dear sir/madam
this is satyarth saurabh, amazon id no. [protected] have booked an item on 18th june for which i paid huge ammount .
now amazon is delaying my item so that i cancel the order .
i talked to customer care they say u cancel and money will refunded in your account.but reason is who will pay my one month interest?
amazon is using public money and after refunding wothout interest.
dear 20 days is...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Ritu Guliani Shamihoke
from Delhi, Delhi
Report
Copy

superbly annoying customer service and delivery

Address:New Delhi, Delhi, 110077
Website:Amazon

I ordered aroma oil burners in 3 quantity from amazon on 30th June where in the expected delivery was mentioned as 4th July.It was my daughters first birthday on 5th July and ordered this product as a return gift.
I started calling the customer care team at 4th july's night to request a little expedite delivery. No one has given me clear picture where the product is as on app it was showing as OUT for DELIVERY since 4th morninng, the...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sangram keshari meher
from Anand, Gujarat
Report
Copy

refund money quickly

Address:762015
Website:refund

Dear sir i order a product portable by deals india 7.8'' 3D features portable tv on date-20-jun-2018 delivery date was Dt[protected]. Cancel on Dt-29.06.18 then i call the custmer care for refund thay say wait 48hr we will be do refund after 48hr i again call the custmer care again say wait 48hr . After 48hr again call the custmercare say wait 24 hr but nut refund the money....
+5 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
P
pathapadu sreeharsha
from Aurangabad, Maharashtra
Report
Copy

about my oneplus 6

I had bought an oneplus 6 from u through amazon but. It was not delivered on expected time .i am so dissatisfied withu your service. This incident had occur twice with me between 27th june to 6 july 2018...no proper response and my product is still not delivered.i want. It to be delivered as soon as possible.please slove the issue as amzon is saying that problem is from ur side . I am realyy dissatisfied...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
Banjoplang
from Guwahati, Assam
Report
Copy

fake job offer

Address:793105

Dear sir,

I Request you sir please help me
I lost my money due to fake job offer in olx.in

Job Name:Amazon supervisor job
Web site:Amazon.in

Some frauds have posted a fake job ads in olx. I have recieved a message on my mobile number from Amazon on 4th July that Amazon has accepted my job request.
On the same day I got an Amazon application form and job offer letter through...
+2 photos
Helpful
57 other people found this review helpful
57 found this helpful
13 Comments
Report
Copy
S
Saikrishna2cherish
from Mumbai, Maharashtra
Report
Copy

order is not received

Address:Bangalore, Karnataka, 560071
Website:Www.amazon.in

Hi Team,

My name is Saikrishna Katta mobile number is [protected].
I have ordered one product in Amazon,
Order I'd is[protected]
Amazon people saying that the order is delivered on 30th Jun 2018 but order is not delivered to my address and second thing I didn't get any call from courier service regarding delivery.
I have ordered above product on 15 Jun 2018, till now I have not received...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
P
prashant_karadi
from Hyderabad, Telangana
Report
Copy

american micronic ami whh 15ldx 15-litres horizontal water heater (white)

Address:Bangalore, Karnataka, 562149
Website:Amazon.in

I have ordered the product on 23-jun-2018, expected delivery was 27-jun-2018. The tracking showed updated till 23-jun-2018 and then i got a message on 1-jul-2018 saying that i can order a replacement.

I did place the replacement order for the undelivered product on 1-jul-2018, expected deliver was 5-jul-2018, tracker showed updates till 3-jul-2018 and now, it says the delivery is delayed.

Order#[protected]br...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
P
pankajjainica
from Mumbai, Maharashtra
Report
Copy

mobile phone honour 7c

Address:Mumbai City, Maharashtra, 406014

I had ordered a mobile through Amazon on 26th June with assured delivery on
27th June which was to be gifted to my wife on that special occasion of Vat
Savtiri Festival.

I have waited from morning to till evening for the delivery because I got
the message also in morning.

But till evening it was not delivered so I called your customer care
representative, he told us to provide delivery...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy