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Amazon India Complaints & Reviews

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Last updated Apr 29, 2024
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Amazon India reviews & complaints page 555

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A
AkshayTiwari99
from Pune, Maharashtra
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redmi 5 (gold, 32gb)

Address:174315

My order was supposed to be delivered on 1st july but didn't get any response. I got a message on 2nd july saying that the attempt to delivery was failed. I didn't get any call from the delivery guy. Today on 3rd july at 5:15 pm i got a message saying that the order was refused. Neither i got any call nor anyone tried to contact me at the address. When i called the delivery executive, they were too rude and harsh and straightaway refused...
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Satyjit sengupt
from Ranchi, Jharkhand
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complaint raised about the product .sim tray of htc desire 626

Address:Dhanbad, Jharkhand, 828127

I have complain agaist the duplicate product is been deliverd in the package.
The product id is[protected].
The product i got is fake. So i want my money back which is been charged to me.
I have rised the issue to consumer form today itself. That amazon is not sending the real product and promiseing to send it. My complain no. Of consumer form is 803817.
Thank you...
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C
chitrarasan1985
from Chennai, Tamil Nadu
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paper shredder machine

Address:Chennai, Tamil Nadu, 600033

I have purchased mdi shred plus cross cut paper trimmer shredder machine vide invoice number[protected]/sdee-6239, this is machine not working for past 2 months, i have several times complaint in amazon call centre. Customer executive ask that label not generated. This is new machince. Kept is idel in our office.
Office address:
Sri lakshmikumar & co
No:31/23, perumal kovil street, mettupalayam, west mambalam,...
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P
prananditha
from Naspur, Telangana
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I'm complaining about amazon courier service

Address:Karimnagar, Andhra Pradesh, 505468
Website:www.amazon.com

The Amazon courier people just didn't deliver the product to at all.they kept the package to themselves and marked it as delivered that's all.they didn't even bother to call us so that we could pick up our package, it's the third time those people marked the product as delivered but didn't actually deliver to me....
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It stopped working after a month. Warranty is of no use as they don't have any customer care number. You will need to write an email to them. They will then share their local engineer's number. The engineer will charge you 150 rs for the visit. Have a back up because the whole process will take 3 months. 1 month to register a complaint. 1 month for an engineer to visit your place. 1 month or a half to get the faulty part replaced. Buy at...
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R
Rishi X
from Kolkata, West Bengal
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I am complain about my product elari nanophone

My phone isnot charging. Since it is nano phone it is difficult to repair in my city. Therefore i was call to customer care service, when i talked with them they said to me that they was help me, and send a mail to sibly india(seller) and they will alos contact me. But any one donnot either call me or mail. Although i was talked with them many times, And they will block my call....
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A
Andro Boy Anadi
from Ranaghat, West Bengal
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redmi y2

Address:722144

Ecom express is now worse services now. My product out for delivery till 3days but i don't get any call from courier. I was received recently 3days only msg about your item is out for delivery. And when i call the number which is maintained on sms. Getting no response. I was complaint 2times for same order, really good job ecomlocal.Tracking ID[protected]...
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S
Sujeesh Ak
from Chennai, Tamil Nadu
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money deducted 2 times

Address:600130

Yesterday my ordered item came home and I swiped my card, the delivery boy told me it's not working ...and asked me to pay the product amount which is 169 rs..I payed cash and he left...later when I checked my mobile, I got amount debited notification from bank... immediately I called delivery boy and his response was bad..basically I has payed 2 times for the same product...the delivery boy purposely cheated me..take necessary actions..br...
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A
Adrika123
from Siliguri, West Bengal
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incomplete item sent to me

Address:Murshidabad, West Bengal

Dear sir, i am (Kamal biswas, phone no. [protected]) your old customer. I make refund requested on jun 9, 2018 which was accepted by you. I returned the parcel of tagline women’s cotton silk saree, due to have no blouse peace with this saree. I returned the parcel by speed post on[protected] from farakka barrage post office and i seen to track consignment that my parcel was delivered to the appropriate address as { tagline silk mill, sy,...
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Address:Pune, Maharashtra, 411061
Website:www.amazon.com

I have created product order from Amazon. Order No :[protected] it was W shaped helmate security Lock. today i got the product but it was missing some part like there is no key to lock the item. and and for supporting some nutes.

This is secod time had issue from amazon previusly i return incorrect item
OrderNo :[protected].

Same product i am ordering two times but again they failed to correct...
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S
sachunandsathish
from Puducherry, Puducherry
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ac refund problem

Address:605602

I have ordered inverter type voltas ac for april 17, 2018. But getting my hand non inverter type ac. So i have returned and request to refund for this product. From amz side they tolsd your amount refunded to your bank account and they give ref id. But till now i didnt get any refund amount. Please file complaint on my request and refund as soon as possible.
Order id:[protected]
Value:32490/-...
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L
Loveleena Banjeeta
from Bengaluru, Karnataka
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amazon service and refund

Address:560076

Amazon you suck!! Your delivery guys are not responsible and the vendors you tie up are fraud they send broken devices. Your support Daya should be taught to give proper information and he also tried to threat me for asking my money back. If I don't get my money back I am going to sue you guys and drag u to court....
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M
murari kishan
from Meerut, Uttar Pradesh
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extra amount and wrong product delivery

Address:Agra, Uttar Pradesh, 282001

Maine jo book booked ki thi wo nahi ayi uski badle koi dushri book bhej di. Aur amount se adhik paisa le liya. Jab maine ghr main count kiya tb pta chla ki delivery boy paisa jyda le gya. Aaj hi delivery honi thi abhi tak nahi hui. Koi aur send kr di. Ye bilkul galt hai. Isse to aacha kam flipkart ka hi koi mistake nahi hoti. Ye amazon wale aise hi krte hai kya? Call kro to uthte nahi hai.
Maine alg alg book booked ki thi amazon ne...
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D
Dr Krishna K Prasad
from Aizawl, Mizoram
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repeatedly sending defective products

Address:Kamrup Metropolitan, Assam, 78025

Order no. [protected]-5505943 dated 24.06.2018
Invoice no.[protected] dated 24.06.2018
Item - spy pen camera
Shipped by grow more enterprise
1/6878, top floor
East rohtash nagar, shahdara, new delhi 110032
Phone number [protected]

Complaint :
1. The delivered packet does not have any gift item as mentioned in the invoice.
2. The product is totally defective - does not...
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A
arvindkumarbkec
from Bengaluru, Karnataka
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unprofessional behavior of customer care representative

Address:Bangalore, Karnataka, 560036

I ordered boya by m1 mic from amazon and battery was not present in the box. So, tried to return the package and called customer care. But the lady whose name was mathili asked some security questions, i answered all of them but she continued to asked more questions. I told her to transfer my call to your senior representative but she was totally unprofessional and disconnected my call....
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A
anupsaha112
from Vasai-Virar, Maharashtra
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product not delivered and marked delivered

Website:www.amazon.in

I had ordered a laptop from amazon (Order #[protected].in on 17th jun 2018. The item was to be "guaranteed delivered" by 19th jun 2018. By the afternoon of 19th jun 2018, i got an update that the item is delivered. I complain about the issue to the customer support regarding the issue and i was told the issue is escalated and would be resolved within 48 hours.

When i didn't get any update on 21st jun 2018 i called...
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A
Andro Boy Anadi
from Ranaghat, West Bengal
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redmi y2

Address:722144

Ecom express is now giving poor services, ecom express courier boy not received call, and very unreasonable and careless. Always late delivery. And i want to do complaints about santu mukherjee joypur hub. This person is a valueless. I request to ecom express that please next time you give my pursel to another gay. I am not satisfied with santu mukherjee. My order number isWWW.AMAZON.COM "cod" shipment awb[protected], and ecom express courier...
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Address:Mumbai City, Maharashtra, 400070

In the description of this product it is clearly mentioned LG 360L 4 Star and I received 3 Star. Now the resolution which I received is that they are asking me to cancel this order and get the refund which is not a proper solution because then I have to suffer and the offer, cashback and the price of this product which I have got will be lost for me. Rather I would suggest Amazon to replace 3 Star with 4 Star or may refund me the price difference...
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S
Sumit Rathi
from Bahula, West Bengal
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kawachi folding floor cum yoga picnic chair

Address:Darjeeling, West Bengal, 734005

I have ordered the Product on 23rd June and it was supposed to be delivered by 29th June. i called the customer care but they said it will be delivered by 30th June. But they are saying it will be delivered by 6th July.
They are not at all focused on delivering the product on time.
I have to gift it to someone and its already late.

I am facing incovenience due to the delay....
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S
Shardul Jani
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

company not accepting return of unboxed/unopened mobile

Address:400066
Website:amazon.in

I had ordered Oppo Realme1 phone by Order #[protected].
After delivery, I realised it has no selfie flash. I requested Amazon for a return and refund, but they refuse to take my request citing company policy. As per their policy, they cannot take unboxed/unopened product. Ironically they take back a damaged / defective product happily.

It is a simple issue wherein Amazon could have initiated a return by taking...
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