Amazon India Complaints & Reviews

I had ordered a phone from amazon on 4th june and chose one day delivery. There was an update that the order will be delivered by 9 pm on 5th june and i was also updated with the delivery agent number.

It’s good up to that. I tried calling the delivery agent at 8 pm on 5th june, he said that he will check and let me know the status but surprisingly, he’s not answering my calls after that.

I also...

Respected sir/madam,

I am an old customer to your company.
I have placed an order of led solar and rechargeable lantern on 4th june 2018 and delivery showing in app on 6th june 2018.
When i have got the message for delivery there is a mobile number in it. The number is [protected]. I called on this number but the agent insist me to pay money via some link before he comes to delivere the order. I refused to...

I am prime amazon customer.
There was these two incidents:

1. I ordered an expensive product so for confirmation amazon sends me an otp on the date of delivery to share with delivery boy. And that's really good it will confirm that the delivery has been done to me only.
But when that delivery boy came, he also asked to take a picture of my id card. I told him that i can show my i'd card but i will not allow you...

I had ordered a shirt online at Amazon details of which are in the link https://www.amazon.in/Van-Heusen-Formal-VHSF517M06953_Light-Purple_44/dp/B072XLFN9N/ref=sr_1_1?s=appa...⇄
I got the shirt at a reasonable price but was shocked to see a price tag of Rs. 1499 whereas it is listed as Rs. 9499 in the website. I took pictures of the...

Amezon ki tarf se mere account me 8099 rs. 26/05/2018 ko transfer kiya gya that lekin ye amount above take mere account me nahi hua.
Amezon ki tarf we mujhe refund reference number mila that jo hai – 74332748147814693597920 or charge dispute file no. 1-[protected]

Mai chahta hu ki aap mare account me payment return karne ke help kare
Mera naam jageshwar kori
Mera account no. [protected]...

This is srikanth and i ordered Philips trimmer worth 1399rupees on 30th may 2018 with order no:[protected], but ididn’t receive till 04th june 2018 and when icontacted customer care, i experienced such a bad voice that we customers are not educated enough to talk and listen their irresponsible langauge and with such a great personalities by wasting our valuable time, money and peace of mind. .

i dont understand what...

Sar main Ek Mantra ki device purchase Tithi 2005 Rupy ki thi delivery charge 80Rupy tha total 2085 Rupy hooe too many UPI Dora payment Kiya lekin order statetar nahi dikha raha hai Nahi Mera Paisa refund Hua He Amazon customer call karta hu kehte he aapka account block ho gaya hai Aur Do Din Ka wait karo Do Din Ka wait kar chuka hu Phir main call lagaya Phir Kehte Hain Do Din Ka wait karo...

I ordered redmi 5 phone (Order #[protected] for rs. 8999/- on 1st june 2018. I got the product delivered on 2nd june. But when i opened the packet i found that they delivered a different phone (A cheap chinese phone mu phone of value around rs.[protected]. I immediately contacted the amazon customer care and explain the detail, they have connected me to another team and that person inform me (After checking my detail) that since...

I'm a prime customer but amazon is not doing any prime service to me, not even delivery of items i have ordered. This week, i have two orders supposed to be received but none delivered. Below are orders.

1, order#[protected]
2, order#[protected]

I doubt, are you legitimately doing business amazon? Why are you not helping customers like me.

I just called amazon surprisingly...

Hello,

I have purchased a phone 'moto - g5 s plus' worth rs. 14999 from amazon online site on 14 jan 2018.

The product is under warranty and its battery is draining and become worst now.

When we reached out to the motorola service center, they asked us the invoice where phone's imei number is printed. While, the invoice shared to me by seller no-where had the imei number on invoice. I had the...

I ordered shoes and wallet from amazon.in on 13th may 2018.
Order details are as follows.
Order #[protected], #[protected] & #[protected].
Amount of rs.1297/-
Pay through central bank debit card, but payment was stucked and money will be debited.
As per our conversation with amazon.in they ask for to put "charge dispute" the transaction as "refund never processed."

I...

Order no[protected]) i ordered a moto g5s on 28th may 2018 it was scheduled to deliver on 4 june 2018 but when i contact amazon on june 4 they told me that it was not shipped yet and will take 48 hr to get shipped. Since i placed the order i always contact amazon. Whenever i asked why the product is not shipped they always give a different answer. Now i cancel the product and they still not initiate the cancellation. This is the...

My order no is[protected]. Also I ordered another 2 items at the same cart so that it would fulfill the free delivery amount above INR 599.

But for this order[protected], amazon had taken shipping charge.

They were not supposed to take shipping charge but they had taken the shipping charge from me.

Please resolve this issue....

I didnt receive the product even after paying one day delivery. But even after 5 days when i didnt receive and calling customer service twice i cancelled the order. Its been 5 days since the cancellation, they are yet to start refund process.

They keep saying the same thing over and over that they have escalated the issue. But what am i suppose to do. It is not a small amount, my rs59000 is stuck.

Now am just...

Complaint:- hair inhibitor oil
I have this item and amazon india didn't deliver it and deducted rs. 1100 from my account and now they are not refunding it. I have complained several times but amazon india is not responding to me that is the reason i am taking consumer complaints help. I tried to call dealer also but at last i didn't get any response from them too.
The company name is nued and the product name is nued natural...

Chetan
26/5/2018
A/c number is [protected]
Ifse cord punb0457900
Sir
I purchased intex ups (Order id[protected] amount is 2198 inr
From amazon on 21/05/2018 and done payment by pnb debited card. But product issue. Amazon is saying that refund has been send to bank till 31/5/2018. So contact customer service and file charge dispute they had given me a no. Refund reference[protected]...

I am purchased a bag from amazon and cancel it but don’t get the refund. I contact the customer service of amazon and they will say it will refund to your ac. But i don’t get the amount.
₹595
Will you please sent a message including the detail of i am successfully sending the amount to amazon
I contact bank customer service but they will forward a complaint to amazon but nothing to happen...

Complaint against amazon india
Order no #[protected]
I had purchase a voltage stabilizer on 23rd may 2018 & expected delivery date 29th may 2018. After several calls ([protected]) to amazon they don't have any information regarding my order & every call they promised to update the status on my order but they don't have any information.
I need my refund with interest and raise the mental harassment case against...

Order #

[protected] with this order number i bought mobile which is defective and i have given complaint. They told me their technician will come and solves the problem problem so far nobody come and i have called so many times three times they deployed technician no one come so far now they are saying your return time is over and they are giving any kind of service now my mobile not working pls kindly look in the matter...

Regarding fraud :- sir we have received informattion about amazon offers 5 days ago i. E amazon is offering 50% offer on gadgets like mobiles and laptops to its amazon employees... So we have given money to that person around 2, 2000/- for booking confirmation he sent screen shots of booking... I. E if we order anything on amazon on autherization page (Paying cash on online) we will receive otp from bank if we enter wrong otp also the order...