Amazon India Complaints & Reviews

Dear Madam/Sir

This mail i am writing after so much frustration, well i had chat with your customer care representative four time and most of the time i get reply that our technical team will look into within 48 hrs and reply also they will resolve the issue one of your representative informed me ( Kavitha )that will resolved in 48 hrs and assure the problem will resolved with her confidence i believed and still find the same

Well Let me brief the problem

I am the regular customer of Amazon were i find the product cheap and good if you check my login site you will come to understand ([protected]@gmail.com).

Well presently i am residing in Bahrain, and my wife use the Amazon from india and she select the item from amazon and inform me and from Bahrain i make the payment through credit card and the thing get delivery prompt to my place

Now since last month i am unable to make the payment see the attached pic

I have tried same both card in flipkart the payment was done in 5 second and order is been placed

My card ending with 7212/0206 and the balance in the card is more than expected so not to worry from the bank end

Witing for your reply and hope the problem will get resolved..

Thanks and Regards
Chandran

Hello sir,
I am niharika kadam i have bought morphy richard otg oven from Amazon India on (3rd july) i got otg oven but didn't get payment bill along with product. I am trying to contact with customer help service but thr is no option about this issue n no one is receiving calls.
So plz do the needful i want my bill as soon as possible.

Thanks In advance

Dear sir, i rejistered an account on amazon.in/affiliates. but now they automatically dissabled my account, without giving any notiece. they gave reason as, your given url is not vallied now. but when i created and earn the money in that time that url was vallied. but now my website have no hosting. that's why it is not on internet. but why they dissabled my account without giving any notiece or what about my payment? i earned 590 or more inr from since 2 months. please ask them to pay me 590 rs or reactivate my account, i will provide my new website address. please salve my problem.

I ordered 2 products worth ~1100 and I got cashback of 250 Amazon pay. My orders got cancelled with incorrect message that customer refused delivery. There was no delivery attempted and not even a single phone call made to me. Anyways, as the order got cancelled I was expecting full refund, which did not happened. I got the refund but after deduction of Amazon Pay Balance
of 250 Rs. Ideally I should get my 1100 Rs back - why should I take 250 in the form of Amazon pay balance which is of NO USE to me.
In order to use 250 Amazon Pay Balance I tried to orders 7-8 products but they are also not getting delivered because either they are getting damaged in transition or some or the other reasons.
I NEED REFUND IN THE ACTUAL MODE OF PAYMENT. AMAZON PAY BALANCE IS OF NO USE
Order Details:
Ordered on 6 June 2018 Order#[protected]
Ordered on 9 June 2018 ORDER #[protected]
Ordered on 17 June 2018 ORDER #[protected]
Ordered on 21 June 2018 ORDER #[protected]
Ordered on 1 July 2018 ORDER #[protected]

I ordered a 5D tempered glass for asus zenfone max pro and i got a normal tempered glass and it won't fit to my phone... and i requisted for return the product on 9 th june 2018 and the return
request accepted by 20th june 2018, but till (9th july 2018) the item was not yet picked for return and didn't get the refund...
please help me with this problem

I've cancelled an order and by default got applied for the refund as I've paid for a product which is of INR 35, 000.
I got their emails and texts saying that the refund was successfully processed and another one saying that it has been refunded and should finally reflect it on the card that I've used for the purchase. I checked my account and it isn't showing the refund amount so far. It has been 5 days now. I don't want my money to get stolen.

Order#[protected].

Ordered the above mentioned mobile phone on 05th Jul'18

Flash Not working from 01st day. Minor scratches

It was ordered from GGN for a friend in Meerut

Now to get it replaced I am not getting a technician visit

Charging for a Faulty Product and delaying replacement is pathetic customer service

Below is the email from Amazon

Hello

Greeting from amazon!

I am writing this mail regarding the conversation we had today over the phone for you order#[protected].

I do apologize for the inconvenience that has been cost to you.

I will surely create a replacement for you but to proceed for the replacement i need a valid documentation.

For which i will request you please send the images of scratches on the phone with the IMEI number to the below email id:
[protected]@amazon.in

And for the camera issue, i will request you to download the blancco diagnostics application from your account.

I hope this will help you.

Warmest regards,
Prakriti

Amazon.in

Sir, my name is Krishna, I have applied for supervisor post in quikr website, after few days I got a mail in that from Amazon. Com ur selected as supervisor in amazon industry u pay 1550 for deposit amount, I believe it is true the concerned person give his AC no, I pay to his account, next he say for account Starting in Icici bank salary account pay 5050 to my account, all are online only I pay 5000 OK I get the job I was happy but next he said for courier charges pay 3500 to my account and call me I sent all job order ID card and other things I sent it in courier I have this time only a doubt for courier this much charge I contact amazon customer service but no one give proper answer, then one person says in amazon then I chat in help centre they said this is fake not true in our concern now I lost my money, kindly help me

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Order ID: [protected]

Few days back, my ordered item came home and I swiped my card, the delivery boy told me it's not working ...and asked me to pay the product amount which is 169 rs..I payed cash and he left...later when I checked my mobile, I got amount debited notification from bank... immediately I called delivery boy and his response was bad..basically I had payed 2 times for the same product...the delivery boy purposely cheated me..take necessary actions..
Paid: Amazon Seller Services Pvt Ltd.
Receipt: http://eze.cc/r/o/4O9DGe5c
INR169.00
01/07/2018 17:18:39
Card:*5321
Auth:013459
RRN:[protected]
Inv:1486

Mr.shriraj patel [protected] call me but that time i am busy so i call him after 1 hour he told me you pin code is wrong but at same day one another package is delivery very grateful .he is taking very ruff and useing bad word..i request Amazon company kindly you product is great and delivery system is great but this kind of delivery person is toooo bad .i request take nassary action on it.

Sir i have order a baby pamper on 1 july 2018. and delivered by 6 july 2018 by amazon transportation services. but on the day of delivery date they cann't delivered a product. when i tries to contact with courier boy they reject my phone call and switch off the mobile . i have tries many time .but they cant respond. at 5 pm the false update was made at Amazon site that courier was unable to contact the recipient. but on next day the same procedure repieted by amazon courier service.and cant delivered the product. i tried many time to contact him but they cannt respond.

I am susanth prasad from Port Blair, it is the complaint against the service of Amazon online shopping company, they offer their prime member free and fast delivery by Amazon courier and I am a prime member of Amazon since last one month, but as they promised I didn't get any fast delivery, only few items were delivered by Amazon courier at my home and others by blue dart courier and blue dart didn't deliver it in my given address and I have to pick it up from their office i.e. 10 km away from my home, I already registered complaint so many times in Amazon customer Care but no action taken against them, still I am facing the same problem with my item.

Dear sir/madam
this is satyarth saurabh, amazon id no. [protected] have booked an item on 18th june for which i paid huge ammount .
now amazon is delaying my item so that i cancel the order .
i talked to customer care they say u cancel and money will refunded in your account.but reason is who will pay my one month interest?
amazon is using public money and after refunding wothout interest.
dear 20 days is big duration and still counting for further next week.
kindly take the necessary action on this not for me but for others.

I ordered aroma oil burners in 3 quantity from amazon on 30th June where in the expected delivery was mentioned as 4th July.It was my daughters first birthday on 5th July and ordered this product as a return gift.
I started calling the customer care team at 4th july's night to request a little expedite delivery. No one has given me clear picture where the product is as on app it was showing as OUT for DELIVERY since 4th morninng, the contact mentioned for delievery agent was not reachable...
I seriously made every possible request but every one was giving me fake promises that you will recieve it by this time or that time.i spioled my party, faced shame as i was unable to arrange the return gift.
And I was amazed when i saw the status on 6th july night was "Delivery delayed on customer request".

Dear sir i order a product portable by deals india 7.8'' 3D features portable tv on date-20-jun-2018 delivery date was Dt[protected]. Cancel on Dt-29.06.18 then i call the custmer care for refund thay say wait 48hr we will be do refund after 48hr i again call the custmer care again say wait 48hr . After 48hr again call the custmercare say wait 24 hr but nut refund the money.

I had bought an oneplus 6 from u through amazon but. It was not delivered on expected time .i am so dissatisfied withu your service. This incident had occur twice with me between 27th june to 6 july 2018...no proper response and my product is still not delivered.i want. It to be delivered as soon as possible.please slove the issue as amzon is saying that problem is from ur side . I am realyy dissatisfied

Dear sir,

I Request you sir please help me
I lost my money due to fake job offer in olx.in

Job Name:Amazon supervisor job
Web site:Amazon.in

Some frauds have posted a fake job ads in olx. I have recieved a message on my mobile number from Amazon on 4th July that Amazon has accepted my job request.
On the same day I got an Amazon application form and job offer letter through mail. I've submitted on the same day and on 5 July they told me to pay Rs1450 as a uniform security payment. After paying them they asked me about my shirt, pant and shoes size telling me that they'll send me on 6th july to my address through courrier with a joining letter.

amazon.in bank details for security deposite
A/c name:SHOBHA DEVI
A/C [protected]
IFSC CODE:SBIN0013209
STATE BANK OF INDIA

I have deposited 1450/- to given bank details on 5th july 2018 and send the deposited slip to [protected]@amazon.in

Amazon adrress: Amazon India Private Limited (Corporate office)
2nd floor, Safina towers
Opposite to J.P Techno Park
No.3 Ali Asker Road,
BANGALORE - 560052
Email:[protected]@amazoncare.in
Email:[protected]@amazon225.in

please help me research this issue so that other people would be aware.
Thankyou
Name: Banjoplang Lyngdoh Nonglait
Mobile: [protected]
Email id: [protected]@gmail.com
Dated:5 July 2018
Place: Shillong, Meghalaya.

Hi Team,

My name is Saikrishna Katta mobile number is [protected].
I have ordered one product in Amazon,
Order I'd is[protected]
Amazon people saying that the order is delivered on 30th Jun 2018 but order is not delivered to my address and second thing I didn't get any call from courier service regarding delivery.
I have ordered above product on 15 Jun 2018, till now I have not received my order, It's been 20 days from the day of order.
Amazon people are not responding in a proper way.. When I call to the customer care They are cutting the call with out a proper conversation.

Customer service number is [protected]

Please do the needful

Thanks
Saikrishna Katta

I have ordered the product on 23-jun-2018, expected delivery was 27-jun-2018. The tracking showed updated till 23-jun-2018 and then i got a message on 1-jul-2018 saying that i can order a replacement.

I did place the replacement order for the undelivered product on 1-jul-2018, expected deliver was 5-jul-2018, tracker showed updates till 3-jul-2018 and now, it says the delivery is delayed.

Order#[protected]
I am not sure where the shipment goes post it reaches the nearest facility in bengaluru. The customer service team always promises me that the shipment will be delivered. But, it never happens. This has left me with zero trust on amazon and hesitant to order anything further with amazon.in

If you guys are overwhelmed with your huge customer base and want to accept such lapses from your team then thanks, may be i will not followup.

I had ordered a mobile through Amazon on 26th June with assured delivery on
27th June which was to be gifted to my wife on that special occasion of Vat
Savtiri Festival.

I have waited from morning to till evening for the delivery because I got
the message also in morning.

But till evening it was not delivered so I called your customer care
representative, he told us to provide delivery till night but product was
not delivered and false update was made at Amazon site that address was not
proper without reaching to us.

Consequently I was unable to gift any thing to my wife at that occasion.

Second day on 28th June, before taking delivery of mobile called to your
customer care executive and told all that ask for return, he told that you
can take delivery right now and return it till 7th of July.

So I had took the delivery and try to give gift her, but she completely declined to take this gift because occasion had already been gone.

Now when I am going to return the product company's customer care
representative are declining to return and telling it is not under company's return policy.

What is the meaning of it?

Amazon must have to return it because it's not my fault if their executive make
any false commitment and delivery person make false update.

Why I would have took that delivery if he clearly told that product is not
returnable after delivery.

Please help me.

Pankaj Jain
[protected]