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Amazon India Complaints & Reviews

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Updated: Nov 18, 2025
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Amazon India reviews & complaints page 565

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M
manik5009
from Bengaluru, Karnataka
Jul 16, 2018
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Address: 560070
Website: www.amazon.in

I ordered a blue steth .I got a
black steth which didn't have the posterior bell show on the box cover plus
it had some scratched plus the box had no taping or any protection of any
sort to prevent opening. It was packed though. Still it looked used . So
that's why I returned it mentioning I had received the wrong item. I expect
excellence from Amazon that why I am a prime member not this kind of
non-sense that disturbs my daily life as I am a doctor who has patients to
care for. This was a big disappointment . I will be obliged that you find
it in you to do the right thing.
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    sanjoymohanty98
    from Kolkata, West Bengal
    Jul 16, 2018
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    Address: Sundargarh, Odisha, 769003
    Website: amazon

    Sir i am sanjoy booked an order in Amazon india on 11june having order id[protected] and the Tracking id BW[protected]IN but till now i have not received the product when i ask amazon customer care about this they are telling that some body has received it in my address which is completly false they are misbehaving and telling you do whatever you likes to do and they are not refunding me please help me
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      Umar Khattab
      from Gurgaon, Haryana
      Jul 16, 2018
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      Address: 122015
      Website: www.amazon.in

      To
      Whom so ever concerned,

      I would like to inform you about fake promises that amazon makes with its customer, i ordered few products from amazon and paid for it which i didnt got delivered on time, and still i haven't got it, I called many times to customer support they promised me that it will be delivered within same day promised but now its been 4 days i still haven't got it, they make fake promises, i have paid for 3-4 products which i haven't received until now.
      +2 photos
      Amazon India customer support has been notified about the posted complaint.
      Jul 16, 2018
      Updated by Umar Khattab
      This is happening third time with me that i haven't received my order on time after paying for it, They are to much irritating, If asked they will only say that it will get delivered by today, I have called emailed them but still there is no response, i am fed up with there services they make too much fake promises, they are just making fun of promise they make while ordering, in start they deliver items quickly and on time but i dont know what has happened with them.

      I request your excellence to look into the matter and solve it as soon as possible, Since 2-3 days they are only saying it will get delivered by today
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        S
        from Savantvadi, Maharashtra
        Jul 16, 2018
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        Address: Pune, Maharashtra
        Website: www.amazon.in

        I was place order and select address but amazon web pickup wrong address and product get reach to the wrong address then i chat with customer support on 07-july-2018 and she promise me that address is updated and product will deliver on change address, In next day product is again reach to the wrong address ... now i want to action against same.
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          P
          Prynca
          from Haridwar, Uttarakhand
          Jul 15, 2018
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          Last week I ordered oneplus6 but made the payment online and because of some exchange issues the order got returned. After 2 days i received the message that my account has been credited but the actual balance is not showing up. I again ordered the product today but my trasaction failed bcause of insufficient balance. Have you really initiated the amount? I should recieve call from your customer executive. This is heights that you people didn't even connect to your customer executive then why the hell you hired them when you dont speak make customers speak to them.
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            R
            Rakesh Vemula
            from Hyderabad, Telangana
            Jul 15, 2018
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            Address: Karimnagar, Andhra Pradesh, 505209

            I Contacted to customer care she couldn't give any resolution for my questions and irresponsible behavior and she cancelled my order..!!! For any reason That product very emergency and need...!!! And what she did to me finally tracking number #[protected]. Please resolve this issue we so inconvenience that what she did to me...!!!
            Amazon India customer support has been notified about the posted complaint.
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              V
              Vijaya Runchu Choudhary
              from Varanasi, Uttar Pradesh
              Jul 15, 2018
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              Sir/Madam,

              I Vijaya Runchu Choudhary ordered a phone Moto G5 plus of order no.[protected] from amazon.in on[protected] and had paid 12, 999 through my debit card of Bank of India. I had cancelled it the day before delivery.

              My money hasn't been refunded even after umpteen complaints to them. Owing to such an irresponsible behaviour from Amazon, I've complained here in consumer forum and provided all the required details below.

              I, therefore, plea to take stern actions against amazon.in and make them refund the paid money 12, 999.

              Order date :[protected]
              Order no. :[protected]
              Cancellation date :[protected]
              Paid amount : 12, 999
              (REFUND NOT RECEIVED)
              Email: wondergirl.[protected]@gmail.com
              Amazon India customer support has been notified about the posted complaint.
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                M
                mrinal2194
                from Morena, Madhya Pradesh
                Jul 14, 2018
                Resolved
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                Resolved

                Sir, with reference to my order id[protected] which was sent through Gati Courier Service by asg fitness i would like to inform you that i have contacted Gati KWE courier service twice over telephone and once personally visited their office. In spite of my repeated follows up i am unable to find any suitable solution from them. If once they said my order has arrived at dibrugarh next moment they said it is still in tinsukia. Apart from that they are displaying false information in their tracking info. Yesterday I personally visited their office and asked them about my order. First they were not confirmed whether my order is available with them or not. Then they confirmed me that my order is at tinsukia and assured me that it would be collected today and would be delivered to me. But I don't understand how my order reached tinsukia which comes after destination station ie Dibrugarh. Today I am very much upset because inspite of their assurance I have not received my order yet. Now they are displaying in their tracking info that my order was damaged. Now I must say that this Gati Kwe is one of the worst courier service I have ever met. I have been purchasing items from amazon since 2015 i have never faced this kind of issue with any of the courier services. Now I must say amazon should blacklisted this Gati Kwe courier service. Now I am feeling uncertainity wether I will get my product or not. As I need my product urgently so I request you kindly confirm me wether I will get my product or not if yes then when or if not please refund my money at the earliest. Now I think twice before purchasing any item from Amazon. I am very much disapointed.
                Jul 30, 2021
                Complaint marked as Resolved 
                Resolved
                Amazon India customer support has been notified about the posted complaint.
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                  E
                  Ess Vee
                  from Noida, Uttar Pradesh
                  Jul 14, 2018
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                  Address: New Delhi, Delhi, 110059
                  Website: www.amazon.in

                  I ordered 3 lipsticks of Revlon streetwear on the documented discount of 47% Given MRP was 260 after discount it was 139.
                  But after the delivery I saw the product it's MRP was just 199 they are making fool o[censored]s. And They are not taking their product back and not giving any compensation.kindly do the needful.kindly find the screenshots below

                  There is no MRP on the product there is just a sticker in below image
                  +3 photos
                  Amazon India customer support has been notified about the posted complaint.
                  Jul 14, 2018
                  Updated by Ess Vee
                  Kindly do the needful

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                    A
                    AD Kalra
                    from Dhamtari, Chhattisgarh
                    Jul 14, 2018
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                    Address: Bhopal, Madhya Pradesh

                    I had ordered and cancelled a product in Amazon worrh Rs. 5690. Refund was initiated on 6/7/2018 and was supposed to reach my debit account on 12/7/2018. I havnt recieved my refund yet. The bank is canara bank. Following is the mail recieved from amazon. Please help me get the refund.
                    our refund of Rs.5690.00 has been processed successfully on 7/6/2018. The amount should reflect in your account by 7/12/2018.

                    The Authorization Code (Refund Reference Number) for the transaction is 284385.

                    In case you do not receive the refund within 5 business days, please contact your bank’s customer care and mention the above Authorization Code (Refund Reference Number). Please remember that you will have to call your bank’s customer care center and not visit the branch for query.
                    Amazon India customer support has been notified about the posted complaint.
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                      M
                      Manu54321
                      from Kolkata, West Bengal
                      Jul 13, 2018
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                      Address: 744205
                      Website: www.amazon.com

                      I ordered a cookware product from amazon on 3rd jul 2018 at 12:22am tuesday and paid the money instantly via my sbi debit card but then cnanged my mind and i cancelled the order on same date i.e. on 3rd jul 2018 at 11:41am...and got a msg from amazon that refund sucesses, ...then soon after amazon sent me a text msg stating that..."Refund of Rs. 1299 issued on 3-Jul, will reflect in your bank by 7-Jul for Pvt. banks and 13-Jul for Govt. banks: Ref# 325856", ...but being a regular buyer of amazon i got disappointed when they still not transferred my refund money to my bank account...and did not help even further for the same...now i am filing this complaint...pls help me giving my refund back
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                        P
                        pAtHaK sAhAb
                        from Suriapet, Telangana
                        Jul 13, 2018
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                        Address: New Delhi, Delhi, 110012
                        Website: [email protected]

                        Sir me 2 items order kiye the but order packet me bss 1 hi item tha but mujhse paise dono items ke liye gyee maine delivery boy se kaha ki isme 1 hi item ha toh usne kaha ki aap amazon pe baat kro so ma chahte hu ki ya toh aap mujhe mere paise refund kro ya items le ke jao nhi toh 1items aur deke jao hme nhi pta isme kiski glti h apki ya delivery boy ki
                        Amazon India customer support has been notified about the posted complaint.
                        Jul 13, 2018
                        Updated by pAtHaK sAhAb
                        aap jldi se jldi action lo
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                          M
                          mavns
                          from Allahabad, Uttar Pradesh
                          Jul 13, 2018
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                          Address: Varanasi, Uttar Pradesh, 221010
                          Website: amazone.in

                          I had ordered rs. 849 /- duke shoe and my register mobile number is [protected] . today your delivery called me from mobile number [protected] and he has told me come I am in kabir nagar and get your parcel . which is 2 km far from my house So this type of your service I am very disappointed and due to this type of sech bad service please cancel my order . and take action on delivery boy
                          Amazon India customer support has been notified about the posted complaint.
                          Jul 14, 2018
                          Updated by mavns
                          My order id of amazone india is[protected] from last day 13/07/18 Delivery boy of amazone india called me several times and he has told me if you want get your parcel came and get. and here is clause parcel should be deliver at home. and amazone india delivery boy calling me from mobile number: [protected] and behaving and talking rudly... i have call amazone india regarding delivery boy behaviar but they also not confirm any thing about my parcel delivery. very pathetic service by amazone india and I am mentally disturb from this type of such company behavier, kindly look in to matter and give me feedback about this case I am very disappointing as a consumer...
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                            R
                            Rishant sharma
                            from Basi, Punjab
                            Jul 13, 2018
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                            Address: 160059

                            I purchased shoe rack organizer of rupees 1235 on 27 February 2018. Which was delivered on 3march 2018. I returned the product on 4th off march which got delivered on 6th off march at amazone storage facility at new delhi ( tracking[protected] acroding to amazone the refund for rupees 1235 was inceated on 4th march and refund reference number[protected] was provided by them. I have contacted my bank ( state bank of india ) and (amazone) several times but i am not getting solution from either site . I have filled charger dispute with my bank as well but not getting any update
                            Amazon India customer support has been notified about the posted complaint.
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                              M
                              Mahadevaswamy Ajay
                              from Kollegal, Karnataka
                              Jul 13, 2018
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                              Dear Sir/Madam,

                              I wish to informing you that july 2nd i booked formal shoes for Rs 499/- but in my mobile banking account amount was debited but their is no any confirmation from your side so please rectify that one.But your side cancelled the order message would came.so do the needful as early as possible, , , , , , , , , , , ,

                              yours faithfully
                              Dev
                              Gundlupet
                              Amazon India customer support has been notified about the posted complaint.
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                                R
                                RAJAN.P paramban
                                from Muluppilagadu, Kerala
                                Jul 12, 2018
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                                I have booked for Redmi Y 2 Mobile phone as per order no said above . Today (12/07/2018) your courier personnel comes to me and asked for OTP from your end in connection with delivery of the parcel. I have not get any OTP or email messages from your end in connection with this booking. The courier agent not in a position to deliver item due to non production OTP. In this regard we request you to please sent an OTP to my mobile Number or Email Address so as to accept the parcel. This type of laxity from this great business firm is not all appreciable.

                                Regards,

                                Rajan P
                                Amazon India customer support has been notified about the posted complaint.
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                                  M
                                  Moni Naoshekpam
                                  from Dehra Dun, Uttarakhand
                                  Jul 12, 2018
                                  Resolved
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                                  Resolved

                                  Website: Amazon.in

                                  I doesnt get my refund till now from amazon they hve provide me a refrence number n they told me that my refund has been initiated already from them and i hve visit bank but i doesnt get any help from them also. Itz already 2 months but i doesnt recieve my refund till now. I hve call amazon customer service numerous time but still it was not helpful n doesnt solve my problm still.
                                  Jul 12, 2018
                                  Complaint marked as Resolved 
                                  Amazon provide me a refrence number but itz was just of no used as the bank customer care told me that they dont hve any linked wid amazon.
                                  Amazon India customer support has been notified about the posted complaint.
                                  Jul 12, 2018
                                  Updated by Moni Naoshekpam
                                  I hve wnt to bank for enquery but they said they dont hve any link with amazon, you hve paid to amazon for your order not to us so why should bank return the money...

                                  Jul 12, 2018
                                  Updated by Moni Naoshekpam
                                  And itz already more then 2 months but still i doesnt get my refund back.
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                                    S
                                    sumit khulbe
                                    from Delhi, Delhi
                                    Jul 12, 2018
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                                    Address: Jodhpur, Rajasthan, 342037

                                    Dear sir/ ma'am
                                    Order number[protected] for Godrej Nupur Henna, 400 g Sold by: Oolloo g trades([protected]@marketplace.amazon.in) was booked by me online on 20th june 2018, and shipping date was 30th june 2018 with Tracking ID CM[protected]IN of India post, since item was not received, then i call to customer care of Amazone and they assured to help me out for this issue, then after i received mail from above mentioned seller that sir your product is returned back to us with some address mismatched issue, so please provide us new address, then i revert back to that mail and provide my address to seller again, and they provide me new Tracking ID CM[protected]IN, and when i track this ID no information is displayed on Indian post portal, and still i did not received that product please help me out for this.
                                    Amazon India customer support has been notified about the posted complaint.
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                                      F
                                      Flipping Cubes
                                      from New Delhi, Delhi
                                      Jul 12, 2018
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                                      Address: New Delhi, Delhi, 110027
                                      Website: Amazon.in

                                      Hello,
                                      A drunk delivery guy from Amazon India, Name: Anil
                                      Phone number: [protected]
                                      came to deliver product on 11th July 2018
                                      He was unable to navigate properly his Amazon delivery app in his phone, and was frantically clicking on any buttons. Upon pointing out, He rudely said, I know what I'm doing ! And said, his time is up as it's 6:30pm. Someone else will come to deliver the product by 9pm. I told him you have my product with you, give it to me, but he quickly picked up his bag and ran away.
                                      After few minutes, I received a message on my Phone from Amazon saying, My order was cancelled as delivery guy was unable to verify my authenticity.
                                      Amazon customer service is also defending the drunk delivery guy, and pointing out at me, to be careful the next time I place order or my account will be cancelled.
                                      What's going on ? Amazon is blantly supporting corruption, not at all expected from them.
                                      Amazon India customer support has been notified about the posted complaint.
                                      My Order Number :[protected]
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                                        Pille Ajay Ajay
                                        from Visakhapatnam, Andhra Pradesh
                                        Jul 12, 2018
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                                        Address: Hyderabad, Andhra Pradesh, 500056
                                        Website: [email protected],amazonhiring department

                                        Sir I Ajay from Hyderabad got cheated by olx job offer Amazon from Delhi Anurag sharma neha sharma from Delhi her number is [protected], [protected] and I payed of amount 6500 in S.B.I NAME PRATIBHA SHARMA A.C NUMBER [protected] IFSC CODE SBIN0031841 plz help me sir my contact number [protected]
                                        +4 photos
                                        Amazon India customer support has been notified about the posted complaint.
                                        Jul 12, 2018
                                        Updated by Pille Ajay Ajay
                                        I am having all the proofs with I am Ajay plz help me in anyway my number [protected]
                                        Jul 12, 2018
                                        Updated by Pille Ajay Ajay
                                        I had lost 6500 I have all the proofs I will show the proofs in enquiry process my number [protected]
                                        Jul 13, 2018
                                        Updated by Pille Ajay Ajay
                                        Amazon India website.amazon job requirement @gmail.com cheters name neha sharma and Hari Singh prathiba sharma their numbers are [protected], [protected] these are the number s please help us my number [protected] proofs I will provide.when I meet the sirs I lossed 6500 money
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