Amazon India Complaints & Reviews

I ordered Sundex Dry cloth stand @ cost of Rs. 1369.00 + Rs. 250.00 for courier charges and I go offer if we purchased get it 1 no. Stainless steel towel stand cost of Rs. 999.00 alongwith this. Now Amazon just send main product with missing screws and not provide towel stand and denied for the same. they are not able to provide free gift now. they are ready to return full amount Rs. 1369 .00 + Rs. 250.00. I don't want money and I request kindly ship my free gift which is pending. they are not ready for the same. please find snapshot when I order the product and same is mention in description as Big offer. please do needful and provide me justice.

my Order no #[protected]

I order Sundex dry cloth stand on 3rd July, same time I got offer if I purchased then they will give Rs 999.00 stainless steel towel stand alongwith this. but now they denied to deliver free offer and if I not convinced so they are ready to return my money. I don't want money and require product only.I paid Rs. 1609.00 ( including courier charges of Rs. 250.00) & get free stand of Rs. 999.00. even though product receive with missing accessories ad they are not ready to replace. kindly help me out.

Sir my account numbrr[protected]
Customer id[protected]
Debit card number- [protected]

Sir refund is initited from amazon on 1 july bt i didn't get money yet. Please check the problem and help me as soon as possible. They also provide a reference number that is 516249.
I already sent you a request for this but i didnt found any rply from you. Please i need my money please help me.
and one thing more I am trying to contact on your helpline no that is[protected] bt its found to be unavailable. Please help me.
Thanks .

I ordered an item on 24th June first they said they will deliver this order on 24th June and today is 11 and till now I didn't got my order and I also prepaid for this order and I am unable to cancel this order. They are telling me again and again that today you will get your product and making false promises but not doing anything against the seller

I ordered an Usha maxx air table fan through amazon, and it was promised to be delivered today(11/7/18).Sadly I didn't get the product yet. When I check the order track, it shows its out for delivery.when I try to contact the agent, its unavailable.Iam truly disappointed with this. How can I know, when I will get my product?.Please provide me with relevant information as soon as possible.

Seller not sent the proper ordered item I have ordered 10 books out of which five books are sent wrong and parsal is not sent on given time and date they marked the product as delivered and the next day actual delivery was done every time also it was road delivery not home delivery even though after online payment please take action on it. ...Otherwise we have to think about another online shopee to buy the products...I was thought Amazon is the best online shoppee but now after order the books first time. ...I have very bad experience with Amazon please improve your transportation facilities

My money in Amazon Pay balance is locked due to changed my phone number.

From last 2 months, am sending emails and had chat with customer Care, no positive response from support team and still they are working on it . even tried to reach customer care number but no luck.

no action taken and amount is not unlocked. want to escalate this to amazon management

i want take necessary action on it...

regards
Narasimha S

My name is Sriman Ravi, Hyderabad 500062. I paid Rs. 999 by SBI Debit Card xxxx xxxx xxxx 9003, dated June 29, 2018.

But, Amazon still maintains I am NOT a Prime Member. This is the height of carelessness and total lack of ethical values.

Please look into the matter and sort it out immediately.

Sriman Ravi

[protected]@gmail.com

July 11, 2018

I have recently placed an order for Oneplus 6 and paid the amount from HDFC card but with an excahnge because it was on offer that by paying from HDFC card you"ll be getting instant 2, 000RS discount but no such discount is been availed till now. I want the discount as stated in the offer. If you people state something please stick to it...otherwise dont come with an offer.

Ordered oneplus 6 from amazon and got a defective product, got it replaced and got a defective product again. Amazon sent the technician to verify and finally amazon agreed for refund. On 25th June amazon delivery boy collected the mobile and at the time of collection switched on the mobile checked the imei no on the phone ond matched it with his records. Checked rest of the in the box stuff and after complete satisfaction took the product and made some enteries on his pda, may be marked it as received or collected. Agent did not switched off the phone after checking the omei and when i asked him to do so he said it will be checked again at the hub. Hiwever the status on amazon was stuck at return started rather than changing to return collected or something like that.
I have been constantly following up regarding my return as it costed 40k and amazon call agents conformed not to worry it is in transit to warehouse.
Now today on 10th July i am informed that i have returned only the charger and mobile is missing or i have not returned it and refund can not be processed. For sure product was checked at my doorstep and now after 15 days i am being held accountable for not returning the product and thus a loss of 40k.

I am purchased WD 1Tb purple hard disk (model "WD10PURX")in your site. But your sending item model "WD10PURZ". This is a duplicate product, no warrenty for this model hard disk. Your invoice paper weighting is RX model, but your give RZ model. (WD10PURX model price 3419 and 3year warrentybut WD10PURZ model price 3200 and no warranty. There for please return take this product and resend original hard disk.corier price is high, give original item and return take your duplicate hard disk in hand(your salesman). My order I'd :[protected]
Sethumon
Koyipurathu meenadom
Kottayam kerala 686516
Mob [protected]

Ear sir..
Name -Manish pal
P.no.- [protected]
Email id- [protected]@gmail.com
H.no.383 sec22 sanjay colony faridabad.
Gali no.4
Sir my amazon account has been blocked.
So plese unnlock my account
Time for account us blocked 12:15 approximate..
And the date july10 2018..
And the my order has cancelled that time for booking...
So please solve my problem urgently..because of its ver neccessary for me..

Hello sir,
I, satpal singh has Ordered on Jan 13,[protected]-4783509) a blackberry passport phone from Amazon store and the phone has stop working in 5 months and Amazon costumer care not helping me as I have cantacted Amazon since 9june but now it seems the order is removed by Amazon I can’t get any information and i have all the recordings that Amazon’s called and promised to me but it was all wrong info. I did not get any respond from seller nor the service centres from india, and the Amazon could not give me solution in 1 month. I have invested 19000 rupees a month full sallery. If any possibility is there do solve it instantly I am in trouble. I have attached the false promises done by Amazon through Amazon help centre and also the bill. I request you Please take instant action. Since one month I was relying on amazon’s Statements but now they do not pick call also.
Hope for your positive response.
Thanking you.

Regards
Satpal singh
[protected]@gmail.com
Mo. [protected],
Bangalore, india

A weighing scale was ordered from the Amazon India on 7th July. it was delivered on 9th July in damaged condition. within 15 mins of opening the package, a request was made on line to replace the product. the replaced item was brought to doorstep on 10th July but the delivery boys refused to take the damaged product or give the replacement. later i called Amazon, who said that we do not have the product any more

I am purchased WD 1Tb surveillance hard disk(WD10PURZX), in 3year warranty (price3410.00)Your invoice writing in same model number, but your sending in duplicate product. This hard disk model WD10PURZ.this hard disk no warranty and price is 3200.
Order I'd :[protected]
Take this hard disk and resend original hard disk.
Return corrier price is high, therefor take return in hand.your original product give, now take this duplicate hard disk.
Please help
Sethu.ks
[protected]
Email. [protected]@icloud .com

I

I order Shoe on order ID[protected] on 9th July, Price is INR 1959.
And same item was ordered one day before on 8th July (Order ID[protected] and Price was INR1399.
Size, Color, model all are same, no change.

Seller is dispatching higher value order and refuse to dispatch lower valve order.

Its cheating...

Cloudtail India private limited is cheating

I've been waiting for the refund of my purchase that I've made on Amazon India last week and today a new week and still my refund isn't reflecting on my card.
They've sent me everything considering the refund process, stating that it has been processed and should reflect by now.
I have the refund reference number : 75260828185021132948831
and the auth number : 038246
Order number :[protected]
This is for the product OnePlus 6 of which the value is of Rs. 35, 000. I've paid from my prepaid credit card.
They have taken my money, but never delivered it saying that the address needs verification. Only contacted me with the same email, saying I need to upload my statement which I've done plenty of times already. As of now, they have also locked my account for this reason and I have no idea what else do I need to do get rid of the daily stupidity. They have also tried to ask me to ask my bank to send them a fax of my statement, which is impossible.
Anyhow, I just care about the refund that they're claiming to have processed and successfully refunded.
Please help asap.

Sir Amazon India Pvt is transferred fund my account reference transaction number is[protected] but my account no any fund transfer I contacted bank customer care executive and Amazon customer care executive they advised me file charg desput option but I don't found this form in your bank website so help me I am what do this situation tele me sir what I do

1.delivered fake product with no invoice.
2.deleted all details related my order and show delivery is canceled even fake product is suceesful delivered.
3.all amazon staff are liearing and staff are not reliable.
4.even you cannot contact amazon staff all related channal are blocked.
5. refund amount take huge delay and even not tranfer in bank account.
6.even sufficient balance in yours amazon pay balance account thatway you are unabled to buy product and if you want to talk with amazon service center then you cannot contact with staff because all contact channel are disabled by amazon.
7.i recommanded to all viewer that flipkart, ebay are much better than amazon so never purchase any product from amazon.in.
8.this is happen second time with me and many time with my friends.so amazon are not reliable.
9.even ficitious talking by staff.
10.i assured i am not use amazon shopping webite in comming time.and my family are already deleted amazon account.

Dear sir/madam
I have ordered one mobile charging cable but the item received was not as per requirement so I have initiated for return/replacement. Accordingly my return pick up for[protected] was scheduled for 05/07/18 between 1-7PM . but at 4.37 PM one sms received as my pick is cancelled. Request to resolve the issue either by replacement of refund.

M.M.Hassan
[protected]