Amazon India Complaints & Reviews

I purchased shoe rack organizer of rupees 1235 on 27 February 2018. Which was delivered on 3march 2018. I returned the product on 4th off march which got delivered on 6th off march at amazone storage facility at new delhi ( tracking[protected] acroding to amazone the refund for rupees 1235 was inceated on 4th march and refund reference number[protected] was provided by them. I have contacted my bank ( state bank of india ) and (amazone) several times but i am not getting solution from either site . I have filled charger dispute with my bank as well but not getting any update

Dear Sir/Madam,

I wish to informing you that july 2nd i booked formal shoes for Rs 499/- but in my mobile banking account amount was debited but their is no any confirmation from your side so please rectify that one.But your side cancelled the order message would came.so do the needful as early as possible, , , , , , , , , , , ,

yours faithfully
Dev
Gundlupet

I have booked for Redmi Y 2 Mobile phone as per order no said above . Today (12/07/2018) your courier personnel comes to me and asked for OTP from your end in connection with delivery of the parcel. I have not get any OTP or email messages from your end in connection with this booking. The courier agent not in a position to deliver item due to non production OTP. In this regard we request you to please sent an OTP to my mobile Number or Email Address so as to accept the parcel. This type of laxity from this great business firm is not all appreciable.

Regards,

Rajan P

I doesnt get my refund till now from amazon they hve provide me a refrence number n they told me that my refund has been initiated already from them and i hve visit bank but i doesnt get any help from them also. Itz already 2 months but i doesnt recieve my refund till now. I hve call amazon customer service numerous time but still it was not helpful n doesnt solve my problm still.

Dear sir/ ma'am
Order number[protected] for Godrej Nupur Henna, 400 g Sold by: Oolloo g trades([protected]@marketplace.amazon.in) was booked by me online on 20th june 2018, and shipping date was 30th june 2018 with Tracking ID CM[protected]IN of India post, since item was not received, then i call to customer care of Amazone and they assured to help me out for this issue, then after i received mail from above mentioned seller that sir your product is returned back to us with some address mismatched issue, so please provide us new address, then i revert back to that mail and provide my address to seller again, and they provide me new Tracking ID CM[protected]IN, and when i track this ID no information is displayed on Indian post portal, and still i did not received that product please help me out for this.

Hello,
A drunk delivery guy from Amazon India, Name: Anil
Phone number: [protected]
came to deliver product on 11th July 2018
He was unable to navigate properly his Amazon delivery app in his phone, and was frantically clicking on any buttons. Upon pointing out, He rudely said, I know what I'm doing ! And said, his time is up as it's 6:30pm. Someone else will come to deliver the product by 9pm. I told him you have my product with you, give it to me, but he quickly picked up his bag and ran away.
After few minutes, I received a message on my Phone from Amazon saying, My order was cancelled as delivery guy was unable to verify my authenticity.
Amazon customer service is also defending the drunk delivery guy, and pointing out at me, to be careful the next time I place order or my account will be cancelled.
What's going on ? Amazon is blantly supporting corruption, not at all expected from them.

Sir I Ajay from Hyderabad got cheated by olx job offer Amazon from Delhi Anurag sharma neha sharma from Delhi her number is [protected], [protected] and I payed of amount 6500 in S.B.I NAME PRATIBHA SHARMA A.C NUMBER [protected] IFSC CODE SBIN0031841 plz help me sir my contact number [protected]

I ordered Sundex Dry cloth stand @ cost of Rs. 1369.00 + Rs. 250.00 for courier charges and I go offer if we purchased get it 1 no. Stainless steel towel stand cost of Rs. 999.00 alongwith this. Now Amazon just send main product with missing screws and not provide towel stand and denied for the same. they are not able to provide free gift now. they are ready to return full amount Rs. 1369 .00 + Rs. 250.00. I don't want money and I request kindly ship my free gift which is pending. they are not ready for the same. please find snapshot when I order the product and same is mention in description as Big offer. please do needful and provide me justice.

my Order no #[protected]

I order Sundex dry cloth stand on 3rd July, same time I got offer if I purchased then they will give Rs 999.00 stainless steel towel stand alongwith this. but now they denied to deliver free offer and if I not convinced so they are ready to return my money. I don't want money and require product only.I paid Rs. 1609.00 ( including courier charges of Rs. 250.00) & get free stand of Rs. 999.00. even though product receive with missing accessories ad they are not ready to replace. kindly help me out.

Sir my account numbrr[protected]
Customer id[protected]
Debit card number- [protected]

Sir refund is initited from amazon on 1 july bt i didn't get money yet. Please check the problem and help me as soon as possible. They also provide a reference number that is 516249.
I already sent you a request for this but i didnt found any rply from you. Please i need my money please help me.
and one thing more I am trying to contact on your helpline no that is[protected] bt its found to be unavailable. Please help me.
Thanks .

I ordered an item on 24th June first they said they will deliver this order on 24th June and today is 11 and till now I didn't got my order and I also prepaid for this order and I am unable to cancel this order. They are telling me again and again that today you will get your product and making false promises but not doing anything against the seller

I ordered an Usha maxx air table fan through amazon, and it was promised to be delivered today(11/7/18).Sadly I didn't get the product yet. When I check the order track, it shows its out for delivery.when I try to contact the agent, its unavailable.Iam truly disappointed with this. How can I know, when I will get my product?.Please provide me with relevant information as soon as possible.

Seller not sent the proper ordered item I have ordered 10 books out of which five books are sent wrong and parsal is not sent on given time and date they marked the product as delivered and the next day actual delivery was done every time also it was road delivery not home delivery even though after online payment please take action on it. ...Otherwise we have to think about another online shopee to buy the products...I was thought Amazon is the best online shoppee but now after order the books first time. ...I have very bad experience with Amazon please improve your transportation facilities

My money in Amazon Pay balance is locked due to changed my phone number.

From last 2 months, am sending emails and had chat with customer Care, no positive response from support team and still they are working on it . even tried to reach customer care number but no luck.

no action taken and amount is not unlocked. want to escalate this to amazon management

i want take necessary action on it...

regards
Narasimha S

My name is Sriman Ravi, Hyderabad 500062. I paid Rs. 999 by SBI Debit Card xxxx xxxx xxxx 9003, dated June 29, 2018.

But, Amazon still maintains I am NOT a Prime Member. This is the height of carelessness and total lack of ethical values.

Please look into the matter and sort it out immediately.

Sriman Ravi

[protected]@gmail.com

July 11, 2018

I have recently placed an order for Oneplus 6 and paid the amount from HDFC card but with an excahnge because it was on offer that by paying from HDFC card you"ll be getting instant 2, 000RS discount but no such discount is been availed till now. I want the discount as stated in the offer. If you people state something please stick to it...otherwise dont come with an offer.

Ordered oneplus 6 from amazon and got a defective product, got it replaced and got a defective product again. Amazon sent the technician to verify and finally amazon agreed for refund. On 25th June amazon delivery boy collected the mobile and at the time of collection switched on the mobile checked the imei no on the phone ond matched it with his records. Checked rest of the in the box stuff and after complete satisfaction took the product and made some enteries on his pda, may be marked it as received or collected. Agent did not switched off the phone after checking the omei and when i asked him to do so he said it will be checked again at the hub. Hiwever the status on amazon was stuck at return started rather than changing to return collected or something like that.
I have been constantly following up regarding my return as it costed 40k and amazon call agents conformed not to worry it is in transit to warehouse.
Now today on 10th July i am informed that i have returned only the charger and mobile is missing or i have not returned it and refund can not be processed. For sure product was checked at my doorstep and now after 15 days i am being held accountable for not returning the product and thus a loss of 40k.

I am purchased WD 1Tb purple hard disk (model "WD10PURX")in your site. But your sending item model "WD10PURZ". This is a duplicate product, no warrenty for this model hard disk. Your invoice paper weighting is RX model, but your give RZ model. (WD10PURX model price 3419 and 3year warrentybut WD10PURZ model price 3200 and no warranty. There for please return take this product and resend original hard disk.corier price is high, give original item and return take your duplicate hard disk in hand(your salesman). My order I'd :[protected]
Sethumon
Koyipurathu meenadom
Kottayam kerala 686516
Mob [protected]

Ear sir..
Name -Manish pal
P.no.- [protected]
Email id- [protected]@gmail.com
H.no.383 sec22 sanjay colony faridabad.
Gali no.4
Sir my amazon account has been blocked.
So plese unnlock my account
Time for account us blocked 12:15 approximate..
And the date july10 2018..
And the my order has cancelled that time for booking...
So please solve my problem urgently..because of its ver neccessary for me..

Hello sir,
I, satpal singh has Ordered on Jan 13,[protected]-4783509) a blackberry passport phone from Amazon store and the phone has stop working in 5 months and Amazon costumer care not helping me as I have cantacted Amazon since 9june but now it seems the order is removed by Amazon I can’t get any information and i have all the recordings that Amazon’s called and promised to me but it was all wrong info. I did not get any respond from seller nor the service centres from india, and the Amazon could not give me solution in 1 month. I have invested 19000 rupees a month full sallery. If any possibility is there do solve it instantly I am in trouble. I have attached the false promises done by Amazon through Amazon help centre and also the bill. I request you Please take instant action. Since one month I was relying on amazon’s Statements but now they do not pick call also.
Hope for your positive response.
Thanking you.

Regards
Satpal singh
[protected]@gmail.com
Mo. [protected],
Bangalore, india