Amazon India Complaints & Reviews

I have ordered a shark fin for car from amazon with order #[protected] and i had paid by debit card, the amount was supposed to be credited in my bank account which did not happen till date. I contacted the amazon team which replied me back with a reference number stating that they successfully initiated the refund process 29th itself and its up to the bank to credit the same in my account in which can take 5-6 business days but since it has been longer than that i called my bank with the reference number that my merchant gave me but they refused to help saying that this of no use to them. I regularly check my balance nothing of that short has been credited since then. My refund reference number is 5271862853236491204056. Attached is the email from the amazon team stating that the refund has been successfully completed.

Hi i am jainendra, when i am calling to amazon india customer care number on #+[protected] at 06/06/2018 at 8.27 am then they are asking 10 digit register mobile number for call back, but after getting 10 digit register number they are cutting the call. After cut the call i was waiting for call back from amazon but i have not received, i have to try to contact customer care so many time but unable to connect. Due to this i have face mental and wealth loss, i was trying to connect regarding order #[protected].

I purches mobile from amazon india.. Its faluty peace and i complaint d customer care of amazon and they ready to give replacement then i send faulty mobile on dt 6/6/2018 to amazon.. They will not send my replacment mobile till date.. Many times i called customer service but they not care about it many times they commit mi wrong. And till they not dispatch my mobile

I ordered the above product and expected to be delivered by 31.05.2018. But still not delivered. Contacted customer care many times. Kindly make it deliver. It was ordered on 11.05.2018. It is highly negligence and unacceptable. The courier person called me telling he cannot deliver the product. I have to collect it.

1. On 25th april 2018, i have ordered a royal oak saphire solid king size bed with storage from amazon online shopping. While proceeding with the order, it was available only on pre-mayment.

2. Trusting amazon, made a online payment of rs 38000/ and waited for the expected delivery date of 11th to 15th may 2018.

3. Amazon didn't delivered the bed till 15th may. On 15th may, i called to customer care and asked for the location of the bed and expected delivery date. Amazon couldn't give me any information about the bed.

4. On 18th may, called amazon and enquired about the bed. Amazon couldn't give any information. It compelled me to cancel the order and requested to refund the amount 38000/ at the earliest.

5. Till today, 45th day since i made the payment, amazon didn't refund my amount. I have requested amazon several times by calling / email to return the amount at the earliest.

6. The worst online shopping experience i had ever. Never expected that amazon will cheat me like this.

I ordered a oneplus 6 on 29 may 2018 and cancelled the order on same date and paid via my pnb card and amazon pay balance
The money in amazon pay balance was reflected right away but the money in my bank has not been credited by now amazon is saying contact bank and bank is saying contact amazon so what should i do now the amount was[protected] from amazon pay balance and 33699 from pnb master card debit

My money is not refunded please tell them to repay today they are taking lot of time i waited toomuch for my money please refund my money today sir please help me daily i am calling to customer care service every day they are telling next 7 days and postponing to next 7 days please solve my problem i want my money back today only or otherwise i will die because of amazon

Order id: [protected]

Sir iam purchase one mobile phone by amazon.com order id is[protected] mobile model name realme1 diamond black 6+128 gb deliver 29/05/2018 sussesfully iam open the mobile box but mobile not inside the box only receive one soap iam complane to amazon but not reply me iam send a video for you please watching my video and action to amazon sir please help me my email id is zeeshan[protected]@gmail.com my mobile no [protected] my name zeeshan please contact me

I'm sorry to say this but being a 4-5year customer that to with prime membership my all orders are not delivered on time, sometimes the delivery boy sends a message saying that product can't be delivered today and it is rescheduled for tomorrow without even calling the customer, after calling the delivery boy they says that it was sent by mistake .I really don't know what customer support are y'all giving from Amazon after so many complaints about the delivery boy from the customer past 2-3years, I want to know what action did y'all have taken ..its better to use other applications instead of this Amazon . there was a time when customer was treated like god but now it's totally opposite.. totally rude behavior of all the delivery boys..and specially when I called the customer care they are bribing me with RS 50/- or one month prime membership, what the hell do we customer looks like beggars over here... really very very bad service..

Sirs,
I am not a member of Amazon Prime
I have received an SMS from my bank that a Rs.6649.16p was spent on ur HDFC Bank CREDIT card ending xxxx on[protected] : 17:41:32 at Amazon prime membership.
mu mobile no. is [protected]
my email address is ; [protected]@yahoo.co.in

I state that this is an illegal purchase made by a hacker using my Credit Card for payment. I request you to please block this sale and contact me for refunding the payment.
Thanks
Prasanjit Roy

Dear Sir,

I have bought a cpu on 16th April 2018 delivered on 22nd APril when HDFC debit card was offering 10% discount on the purchase price of CPU at the rate of Rs 5699, which is not credited yet to my account. I am not able to get in touch with customer care. Kindly assist to resolve the issue. Amazon has a good name in the market cannot be spoiled for such small issues.

Kranti
[protected]

Unable to use Amazon pay balance as I have forgotten my login password and email id but my mobile no is working and I tried to contact many times since last two months but Amazon people unable to solve my problem hence my money in the form of Amazon pay balance is held since Feb 2018 .so it is requested that either my account is opened by providing technical support or my money transferred to other account otherwise I have to take legal recourse against this online site for helping money.

Dear sir
Please refer amazon.in order #[protected].
I received your order update email dated 06 june 2018 at 11:09 am claiming that the item will be delivered to me by the end of the day. Unfortunately there was no delivery as promised. When i tracked the order it shows delivered personally to me at 11:28 am. I was at home yesterday and have not taken any delivery.
You are requested to kindly check and verify delivery claim and arrange delivery of the item against the order.
Regards
Col. R. V. Kenjalkar

Sir
My order
Order date

28-may-2018

Order #

[protected]

Order total

3, 994.00 (1 item)
It was supposed to be delivered on 4th june. But your website showed that delivery delayed due to customer request. The courier guys never called even tjough package reached my home town. Strangely today i received a message to rate your service. How can i rate your service when i havent received the package till now. I am not interested in the package anymore due to your pathetic service.
Kindly return the item and refund my money
Anoop k r

Hello sir i have purchsed a fog light for bike.in the website they have shown me brand name of fog lights as allextreem. Pack of 2pc -1 set but when i have recevied the item they are not. I have return the shipment to seller and they have sent me new piece but it is all same chinees product.

1pc is allextreem
1pc is chinees.

Need to take a action on seller for such a invalidate items.

Today I got the call Amazon delivery boy 1:27 pm that time I was in office and exactly 19 minutes I called back him he directly said can't you see your phone how many times I call to you .. and he was in same area not some other location ..I asked to delivered at my home he directly denied we are proving home delivery I said my mom only is there so that is why no one is came outside he abused and and said I returning your order do whatever what you can do ...
My number is [protected]
Check

I have 2 major complaints.

1. I ordered a lap top on 22nd January, 2018 ASUS VivoBook E12 E203NAH-FD009T with 4 GB RAM. But they sent only 2 GB instead of 4 GB. They are not returning the balance amount.

2. 10 % cash back they offered while HDFC card payment. They did not pay the cash back yet.

I had ordered a pair of earphones from amazon india on 15th may. I was supposed to get the earphones at max by 21st in hyderabad. I was leaving hyderabad on 23rd. I had not received it by then. I had filed an a2z claim for refund. My refund has not yet been provided to me. The seller has been blacklisted for selling pirated and fake products on amazon. Amazon had assured me on email on 28th may that i will get my money in 3-5 business days. All the deadlines have now been crossed but amazon is still holding back my money. Please help me get my money back.

My name is ankit madhogaria and my email id is [protected]@gmail.com which has been used to create account in amazon india

I had ordered a lehanga choli on amazon
Order no:[protected] _ n cancelled the same after 2 or 3 days. A refund has been processesed by amazon on 23/05/2018 after cancellation of the product by the refund transaction number[protected] but the refund has not been reflected in the bank statement yet. So, help me in getting the refund by your quick action!

I have placed an order on dt.23/09/2017 vide order #[protected] on payment of amount rs.17409.00 through my credit card ending with 4742 and said product of the order was received by me, in that time amazon offer to discount 10% cash back on visa card payment through on debit/credit cards which was credited to card account on or after 23rd december 2017, since 23rd december 2017 i have inform amazon through email regarding cash back offer several times i. E. 100 and above emails till today but they avoid the offer mentioned your card is not eligible for that offer saying that my card is corporate card, but i have possessed a individual credit card name & style "business regalia first ending with 4742" which was also informed them severally. It is also informed to amazon that credit card ending with 4742 is not a corporate card which is informed by the concerned hdfc bank (Attached a copy of the screen shot of email confirmed credit card ending with 4742 is not a corporate card)