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Amazon India Complaints & Reviews

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A
amit1234#
Jul 9, 2018
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Address: 110092
Website: amazon.in

1.delivered fake product with no invoice.
2.deleted all details related my order and show delivery is canceled even fake product is suceesful delivered.
3.all amazon staff are liearing and staff are not reliable.
4.even you cannot contact amazon staff all related channal are blocked.
5. refund amount take huge delay and even not tranfer in bank account.
6.even sufficient balance in yours amazon pay balance account thatway you are unabled to buy product and if you want to talk with amazon service center then you cannot contact with staff because all contact channel are disabled by amazon.
7.i recommanded to all viewer that flipkart, ebay are much better than amazon so never purchase any product from amazon.in.
8.this is happen second time with me and many time with my friends.so amazon are not reliable.
9.even ficitious talking by staff.
10.i assured i am not use amazon shopping webite in comming time.and my family are already deleted amazon account.
Amazon India customer support has been notified about the posted complaint.
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    H
    hassanagri123
    from Kolkata, West Bengal
    Jul 9, 2018
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    Address: 744101

    Dear sir/madam
    I have ordered one mobile charging cable but the item received was not as per requirement so I have initiated for return/replacement. Accordingly my return pick up for[protected] was scheduled for 05/07/18 between 1-7PM . but at 4.37 PM one sms received as my pick is cancelled. Request to resolve the issue either by replacement of refund.

    M.M.Hassan
    [protected]
    Amazon India customer support has been notified about the posted complaint.
    I am rishabh Shukla.mai Amazon se Lenovo k6 note ka sreen guard 28/06/2018 ko book Kiya that.lekin jab product Ghar par courier ke dwara deliver hua.aur Maine product ko open Kia to product dusara tha o glass Lenovo k6 note ka nahi tha.
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      N
      N.Chandran
      Jul 9, 2018
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      Dear Madam/Sir

      This mail i am writing after so much frustration, well i had chat with your customer care representative four time and most of the time i get reply that our technical team will look into within 48 hrs and reply also they will resolve the issue one of your representative informed me ( Kavitha )that will resolved in 48 hrs and assure the problem will resolved with her confidence i believed and still find the same

      Well Let me brief the problem

      I am the regular customer of Amazon were i find the product cheap and good if you check my login site you will come to understand ([protected]@gmail.com).

      Well presently i am residing in Bahrain, and my wife use the Amazon from india and she select the item from amazon and inform me and from Bahrain i make the payment through credit card and the thing get delivery prompt to my place

      Now since last month i am unable to make the payment see the attached pic

      I have tried same both card in flipkart the payment was done in 5 second and order is been placed

      My card ending with 7212/0206 and the balance in the card is more than expected so not to worry from the bank end

      Witing for your reply and hope the problem will get resolved..

      Thanks and Regards
      Chandran
      Amazon India customer support has been notified about the posted complaint.
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        N
        Niharika Rahi
        from Jawad, Madhya Pradesh
        Jul 9, 2018
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        Address: Indore, Madhya Pradesh

        Hello sir,
        I am niharika kadam i have bought morphy richard otg oven from Amazon India on (3rd july) i got otg oven but didn't get payment bill along with product. I am trying to contact with customer help service but thr is no option about this issue n no one is receiving calls.
        So plz do the needful i want my bill as soon as possible.

        Thanks In advance
        Amazon India customer support has been notified about the posted complaint.
        My product is not booked but my currency is gone from my bank account. I want my money back to my account so when you guys send it back to my account
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          M
          manjuMK
          from Bengaluru, Karnataka
          Jul 9, 2018
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          Address: Bangalore, Karnataka, 560001
          Website: affiliate-program.amazon.in/home

          Dear sir, i rejistered an account on amazon.in/affiliates. but now they automatically dissabled my account, without giving any notiece. they gave reason as, your given url is not vallied now. but when i created and earn the money in that time that url was vallied. but now my website have no hosting. that's why it is not on internet. but why they dissabled my account without giving any notiece or what about my payment? i earned 590 or more inr from since 2 months. please ask them to pay me 590 rs or reactivate my account, i will provide my new website address. please salve my problem.
          Amazon India customer support has been notified about the posted complaint.
          Jul 09, 2018
          Updated by manjuMK
          my amazon.in/asociates id is: manjuk-21
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            M
            Mohammad Shoaib Siddiqui
            from Mumbai, Maharashtra
            Jul 9, 2018
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            I ordered 2 products worth ~1100 and I got cashback of 250 Amazon pay. My orders got cancelled with incorrect message that customer refused delivery. There was no delivery attempted and not even a single phone call made to me. Anyways, as the order got cancelled I was expecting full refund, which did not happened. I got the refund but after deduction of Amazon Pay Balance
            of 250 Rs. Ideally I should get my 1100 Rs back - why should I take 250 in the form of Amazon pay balance which is of NO USE to me.
            In order to use 250 Amazon Pay Balance I tried to orders 7-8 products but they are also not getting delivered because either they are getting damaged in transition or some or the other reasons.
            I NEED REFUND IN THE ACTUAL MODE OF PAYMENT. AMAZON PAY BALANCE IS OF NO USE
            Order Details:
            Ordered on 6 June 2018 Order#[protected]
            Ordered on 9 June 2018 ORDER #[protected]
            Ordered on 17 June 2018 ORDER #[protected]
            Ordered on 21 June 2018 ORDER #[protected]
            Ordered on 1 July 2018 ORDER #[protected]
            Amazon India customer support has been notified about the posted complaint.
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              R
              rijinramesh8
              from Ferokh, Kerala
              Jul 9, 2018
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              Address: Kannur, Kerala, 670642

              I ordered a 5D tempered glass for asus zenfone max pro and i got a normal tempered glass and it won't fit to my phone... and i requisted for return the product on 9 th june 2018 and the return
              request accepted by 20th june 2018, but till (9th july 2018) the item was not yet picked for return and didn't get the refund...
              please help me with this problem
              Amazon India customer support has been notified about the posted complaint.
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                A
                Akira Akibono
                from Mumbai, Maharashtra
                Jul 8, 2018
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                Address: Mumbai City, Maharashtra, 400064
                Website: amazon.in

                I've cancelled an order and by default got applied for the refund as I've paid for a product which is of INR 35, 000.
                I got their emails and texts saying that the refund was successfully processed and another one saying that it has been refunded and should finally reflect it on the card that I've used for the purchase. I checked my account and it isn't showing the refund amount so far. It has been 5 days now. I don't want my money to get stolen.
                Amazon India customer support has been notified about the posted complaint.
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                  P
                  Patel Akash
                  from Lucknow, Uttar Pradesh
                  Jul 8, 2018
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                  Address: Meerut, Uttar Pradesh, 250001

                  Order#[protected].

                  Ordered the above mentioned mobile phone on 05th Jul'18

                  Flash Not working from 01st day. Minor scratches

                  It was ordered from GGN for a friend in Meerut

                  Now to get it replaced I am not getting a technician visit

                  Charging for a Faulty Product and delaying replacement is pathetic customer service

                  Below is the email from Amazon

                  Hello

                  Greeting from amazon!

                  I am writing this mail regarding the conversation we had today over the phone for you order#[protected].

                  I do apologize for the inconvenience that has been cost to you.

                  I will surely create a replacement for you but to proceed for the replacement i need a valid documentation.

                  For which i will request you please send the images of scratches on the phone with the IMEI number to the below email id:
                  [protected]@amazon.in

                  And for the camera issue, i will request you to download the blancco diagnostics application from your account.

                  I hope this will help you.

                  Warmest regards,
                  Prakriti

                  Amazon.in
                  Amazon India customer support has been notified about the posted complaint.
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                    K
                    Krishna Vicky
                    from Erode, Tamil Nadu
                    Jul 8, 2018
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                    Address: 620014
                    Website: Quikr, olx, indeed

                    Sir, my name is Krishna, I have applied for supervisor post in quikr website, after few days I got a mail in that from Amazon. Com ur selected as supervisor in amazon industry u pay 1550 for deposit amount, I believe it is true the concerned person give his AC no, I pay to his account, next he say for account Starting in Icici bank salary account pay 5050 to my account, all are online only I pay 5000 OK I get the job I was happy but next he said for courier charges pay 3500 to my account and call me I sent all job order ID card and other things I sent it in courier I have this time only a doubt for courier this much charge I contact amazon customer service but no one give proper answer, then one person says in amazon then I chat in help centre they said this is fake not true in our concern now I lost my money, kindly help me
                    Amazon India customer support has been notified about the posted complaint.
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                      S
                      Sujeesh Ak
                      from Chennai, Tamil Nadu
                      Jul 7, 2018
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                      Address: 600130

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                      Order ID: [protected]

                      Few days back, my ordered item came home and I swiped my card, the delivery boy told me it's not working ...and asked me to pay the product amount which is 169 rs..I payed cash and he left...later when I checked my mobile, I got amount debited notification from bank... immediately I called delivery boy and his response was bad..basically I had payed 2 times for the same product...the delivery boy purposely cheated me..take necessary actions..
                      Paid: Amazon Seller Services Pvt Ltd.
                      Receipt: http://eze.cc/r/o/4O9DGe5c
                      INR169.00
                      01/07/2018 17:18:39
                      Card:*5321
                      Auth:013459
                      RRN:[protected]
                      Inv:1486
                      Amazon India customer support has been notified about the posted complaint.
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                        J
                        Jjack Losci
                        from Mumbai, Maharashtra
                        Jul 7, 2018
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                        Mr.shriraj patel [protected] call me but that time i am busy so i call him after 1 hour he told me you pin code is wrong but at same day one another package is delivery very grateful .he is taking very ruff and useing bad word..i request Amazon company kindly you product is great and delivery system is great but this kind of delivery person is toooo bad .i request take nassary action on it.
                        Amazon India customer support has been notified about the posted complaint.
                        Jul 07, 2018
                        Updated by Jjack Losci
                        My address is correct kindly deliver my order as possible
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                          S
                          Saqib Halim
                          from Hisar, Haryana
                          Jul 7, 2018
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                          Resolved

                          Address: 175002

                          Sir i have order a baby pamper on 1 july 2018. and delivered by 6 july 2018 by amazon transportation services. but on the day of delivery date they cann't delivered a product. when i tries to contact with courier boy they reject my phone call and switch off the mobile . i have tries many time .but they cant respond. at 5 pm the false update was made at Amazon site that courier was unable to contact the recipient. but on next day the same procedure repieted by amazon courier service.and cant delivered the product. i tried many time to contact him but they cannt respond.
                          Jul 7, 2018
                          Complaint marked as Resolved 
                          when i call to amazon care exactive. they told me they can request to courier services to deliver product as soon as possible. but no can deliver a product.i call 2-3 times to amazon care exactive. but they replies same. as request to courier. your product delivered soon.but no body can delivered product. i am still waiting for product from 2 days
                          Amazon India customer support has been notified about the posted complaint.
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                            S
                            Susanthsonu
                            from Ingraj Bazar, West Bengal
                            Jul 7, 2018
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                            Address: 744101
                            Website: Amazon.in

                            I am susanth prasad from Port Blair, it is the complaint against the service of Amazon online shopping company, they offer their prime member free and fast delivery by Amazon courier and I am a prime member of Amazon since last one month, but as they promised I didn't get any fast delivery, only few items were delivered by Amazon courier at my home and others by blue dart courier and blue dart didn't deliver it in my given address and I have to pick it up from their office i.e. 10 km away from my home, I already registered complaint so many times in Amazon customer Care but no action taken against them, still I am facing the same problem with my item.
                            Amazon India customer support has been notified about the posted complaint.
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                              S
                              satyarthsaurabh
                              Jul 7, 2018
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                              Address: 800006
                              Website: amazon shopping

                              Dear sir/madam
                              this is satyarth saurabh, amazon id no. [protected] have booked an item on 18th june for which i paid huge ammount .
                              now amazon is delaying my item so that i cancel the order .
                              i talked to customer care they say u cancel and money will refunded in your account.but reason is who will pay my one month interest?
                              amazon is using public money and after refunding wothout interest.
                              dear 20 days is big duration and still counting for further next week.
                              kindly take the necessary action on this not for me but for others.
                              Amazon India customer support has been notified about the posted complaint.
                              Jul 07, 2018
                              Updated by satyarthsaurabh
                              see the below screenshots how they are changing the delivery date however i have paid advance money on 18th june...now the below attachment to forcing me to cancel the order ...and this whole peocedure is about one month and amazon is using my money without interest.

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                                R
                                Ritu Guliani Shamihoke
                                from Delhi, Delhi
                                Jul 7, 2018
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                                Address: New Delhi, Delhi, 110077
                                Website: Amazon

                                I ordered aroma oil burners in 3 quantity from amazon on 30th June where in the expected delivery was mentioned as 4th July.It was my daughters first birthday on 5th July and ordered this product as a return gift.
                                I started calling the customer care team at 4th july's night to request a little expedite delivery. No one has given me clear picture where the product is as on app it was showing as OUT for DELIVERY since 4th morninng, the contact mentioned for delievery agent was not reachable...
                                I seriously made every possible request but every one was giving me fake promises that you will recieve it by this time or that time.i spioled my party, faced shame as i was unable to arrange the return gift.
                                And I was amazed when i saw the status on 6th july night was "Delivery delayed on customer request".
                                Amazon India customer support has been notified about the posted complaint.
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                                  S
                                  sangram keshari meher
                                  from Anand, Gujarat
                                  Jul 6, 2018
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                                  Address: 762015
                                  Website: refund

                                  Dear sir i order a product portable by deals india 7.8'' 3D features portable tv on date-20-jun-2018 delivery date was Dt[protected]. Cancel on Dt-29.06.18 then i call the custmer care for refund thay say wait 48hr we will be do refund after 48hr i again call the custmer care again say wait 48hr . After 48hr again call the custmercare say wait 24 hr but nut refund the money.
                                  Amazon India customer support has been notified about the posted complaint.
                                  Hi Amazon

                                  This is to inform you that I have order Wolverine necklace and Roman Reigns T-shirts and return it back on 27 June and 2 July
                                  I do not receive my money back on my account
                                  Can you please tell me when will I get back my money.
                                  Please let me know

                                  Thanks
                                  Rajen
                                  Amazon will not give refund,
                                  same thing happened with me, there are so many cases are with amazon related to refund, better write to CEO, [protected]@amazon.com, and [protected]@amazon.com

                                  or go for consumer court
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                                    P
                                    pathapadu sreeharsha
                                    from Aurangabad, Maharashtra
                                    Jul 6, 2018
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                                    I had bought an oneplus 6 from u through amazon but. It was not delivered on expected time .i am so dissatisfied withu your service. This incident had occur twice with me between 27th june to 6 july 2018...no proper response and my product is still not delivered.i want. It to be delivered as soon as possible.please slove the issue as amzon is saying that problem is from ur side . I am realyy dissatisfied
                                    Amazon India customer support has been notified about the posted complaint.
                                    Jul 06, 2018
                                    Updated by pathapadu sreeharsha
                                    What is this they are saying problem is with u and ur are saying again to contact to them .this is totally irresponsible from both o[censored] carless service .
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                                      Banjoplang
                                      from Guwahati, Assam
                                      Jul 5, 2018
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                                      Address: 793105

                                      Dear sir,

                                      I Request you sir please help me
                                      I lost my money due to fake job offer in olx.in

                                      Job Name:Amazon supervisor job
                                      Web site:Amazon.in

                                      Some frauds have posted a fake job ads in olx. I have recieved a message on my mobile number from Amazon on 4th July that Amazon has accepted my job request.
                                      On the same day I got an Amazon application form and job offer letter through mail. I've submitted on the same day and on 5 July they told me to pay Rs1450 as a uniform security payment. After paying them they asked me about my shirt, pant and shoes size telling me that they'll send me on 6th july to my address through courrier with a joining letter.

                                      amazon.in bank details for security deposite
                                      A/c name:SHOBHA DEVI
                                      A/C [protected]
                                      IFSC CODE:SBIN0013209
                                      STATE BANK OF INDIA

                                      I have deposited 1450/- to given bank details on 5th july 2018 and send the deposited slip to [protected]@amazon.in

                                      Amazon adrress: Amazon India Private Limited (Corporate office)
                                      2nd floor, Safina towers
                                      Opposite to J.P Techno Park
                                      No.3 Ali Asker Road,
                                      BANGALORE - 560052
                                      Email:[protected]@amazoncare.in
                                      Email:[protected]@amazon225.in

                                      please help me research this issue so that other people would be aware.
                                      Thankyou
                                      Name: Banjoplang Lyngdoh Nonglait
                                      Mobile: [protected]
                                      Email id: [protected]@gmail.com
                                      Dated:5 July 2018
                                      Place: Shillong, Meghalaya.
                                      Amazon India customer support has been notified about the posted complaint.
                                      Worst company i have ever seen there is no job security I got placed in amazon development center noida as a customer service associate they said we have to wait for joining after that they said they dont have any requirements for email process and i have to apply re again as a fresher candidate rounds of both process will similar they are totally frauds.I need justice Please help.
                                      Some frauds have posted a fake jobs in the name of Amazon please resolve the issues I collect some contact numbers of them [protected]
                                      [protected]
                                      As a responsible persons
                                      Please take an action
                                      Same I am Pay Amount Bro
                                      I was Recieved appiontment call Later Same as tease Send The Letter, This Are Fake Are Real PLz Help Me
                                      Sir am selvaraj..
                                      1week before I seen job vacancy add in Amazon..then I applied this job..then after two day I got a call from Amazon then she taking telephonic interview..tha next day I got mail from Amazon.com..that mail I got an offer letter from Amazon..am attached my offer letter..pls find this is real are fake..incase it's fraud activity ..pls take an action ..then one more mater that company need 1724 for uniform..pls help me
                                      Krishna222k's reply, Aug 20, 2020
                                      Bro please tell me it is fake or not.iam also got same offer letter and they said pay 1750 rupees to upi id [email protected] give me reply
                                      Anjuabhi's reply, Oct 11, 2020
                                      Fake
                                      Worst company i have ever seen..
                                      Krishna222k's reply, Aug 20, 2020
                                      Bro please tell me you have deposited money for uniform and it is fake or not.i also got offer letter as like you
                                      Same I also got Mail and i paid 1750/-
                                      Is this true or false
                                      I'm also victim of the same fraud Location: Karol Bagh Delhi . SMS came from the Number#[protected]

                                      Add.16A/19 2nd Floor office no. F5 Ajmal khan road Karol Bagh Exit Metro Gate Number 2
                                      HR- Maahi

                                      They Have taken cash 2500 and promised to provide me job but from next day itself they are not picking up the call, when I've visited they did not allow me to enter into the office so that I can talk to some one.
                                      Dear Candidate,
                                      We are happy to inform you that you have been confirmed to the position of Supervisor
                                      at Amazon India Limited with effect from next week . Your salary has been revised to
                                      23000/- per month with effect from the confirmation date which indicates the cost
                                      to the company and other benefits.Kindly Check your mail and contact us ASAP.
                                      Best Regards
                                      Amazon HR Department
                                      [protected]
                                      Already I Have pay 1750/- Inform Charge what about it another HDFC Bank A/C Opinions Payments Detels 5150/-

                                      Dear Candidate,
                                      Kindly fill the form with correct information, submit Adhar card Pan card and submit 5150/- in same account now, day after tomorrow when you will receive cheque book and ATM you can withdraw 5000/- from your account.
                                      Thank you.

                                      Please Help Me this Job Tell Full Information true or false...
                                      Some frauds have posted a fake jobs in the name of Amazon please resolve the issues I collect some contact numbers of them [protected]
                                      [protected]
                                      As a responsible persons
                                      Please take an action
                                      Sir
                                      I received this ad OLX, I applied it Later came a call from there, after that an appotment letter came in the email and asked to deposit 1650 rupees in it and after that there was no call.I tried to put that number but the number was coming off so I did not pay Sir, tell me if this is a lie or what
                                      Nknirala99's reply, Nov 25, 2020
                                      amazononline@ybl
                                      amazoncare@ybl
                                      Gave this id to send money
                                      10 days before I got a offer letter of amazon private limited they said they you have selected for amazon supervisor post in nellore you have to pay 1750 rs for uniform and then we paid that at last they said you have to open the bank account of hdfc they sent the forms through mail I filled them and resend to them only now they are asking money of 5000 to open account so I want to register a Compilant in cyber crime
                                      He cheat Me 20, 000
                                      After i will him, please refund my money
                                      Then he told Me send Ur nude picz after 15 minutes i will transfer you
                                      And his name is YOGESH SHARMA
                                      CONTACT NUMBER:[protected]
                                      I will said i will complent against you
                                      Then he blocked my number
                                      Vijitha Vijitha's reply, Mar 25, 2021
                                      What can i do now
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                                        Saikrishna2cherish
                                        from Mumbai, Maharashtra
                                        Jul 5, 2018
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                                        Address: Bangalore, Karnataka, 560071
                                        Website: Www.amazon.in

                                        Hi Team,

                                        My name is Saikrishna Katta mobile number is [protected].
                                        I have ordered one product in Amazon,
                                        Order I'd is[protected]
                                        Amazon people saying that the order is delivered on 30th Jun 2018 but order is not delivered to my address and second thing I didn't get any call from courier service regarding delivery.
                                        I have ordered above product on 15 Jun 2018, till now I have not received my order, It's been 20 days from the day of order.
                                        Amazon people are not responding in a proper way.. When I call to the customer care They are cutting the call with out a proper conversation.

                                        Customer service number is [protected]

                                        Please do the needful

                                        Thanks
                                        Saikrishna Katta
                                        Amazon India customer support has been notified about the posted complaint.
                                        I have order one plus six mobile on amazon mobile app on 20-jun-2018, they committed to delivery on 22-jun-2018, Till date mobile not delivered to me, If i call customer care every time they are registering ticket and this happening from three days.

                                        MY order number #[protected]
                                        My product has arrived and i have been receiving texts such as it will be delivered by today however, no such thing has happend. I have called the delivery agent this morning and he told me that it will be delivered by today evening; though no sign of him.
                                        What kind of service is this? Utterly Disappointing service from amazon.
                                        I have ordered a top today it was out for deliver I'd take a leave from my work to receive it but the message is showing that your order is refused by you but fact is i didn't reject to my order tell when it will come towards me really i am so upset to got this messag which I have not done they are showing that.
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