Amazon India Complaints & Reviews

A weighing scale was ordered from the Amazon India on 7th July. it was delivered on 9th July in damaged condition. within 15 mins of opening the package, a request was made on line to replace the product. the replaced item was brought to doorstep on 10th July but the delivery boys refused to take the damaged product or give the replacement. later i called Amazon, who said that we do not have the product any more

I am purchased WD 1Tb surveillance hard disk(WD10PURZX), in 3year warranty (price3410.00)Your invoice writing in same model number, but your sending in duplicate product. This hard disk model WD10PURZ.this hard disk no warranty and price is 3200.
Order I'd :[protected]
Take this hard disk and resend original hard disk.
Return corrier price is high, therefor take return in hand.your original product give, now take this duplicate hard disk.
Please help
Sethu.ks
[protected]
Email. [protected]@icloud .com

I

I order Shoe on order ID[protected] on 9th July, Price is INR 1959.
And same item was ordered one day before on 8th July (Order ID[protected] and Price was INR1399.
Size, Color, model all are same, no change.

Seller is dispatching higher value order and refuse to dispatch lower valve order.

Its cheating...

Cloudtail India private limited is cheating

I've been waiting for the refund of my purchase that I've made on Amazon India last week and today a new week and still my refund isn't reflecting on my card.
They've sent me everything considering the refund process, stating that it has been processed and should reflect by now.
I have the refund reference number : 75260828185021132948831
and the auth number : 038246
Order number :[protected]
This is for the product OnePlus 6 of which the value is of Rs. 35, 000. I've paid from my prepaid credit card.
They have taken my money, but never delivered it saying that the address needs verification. Only contacted me with the same email, saying I need to upload my statement which I've done plenty of times already. As of now, they have also locked my account for this reason and I have no idea what else do I need to do get rid of the daily stupidity. They have also tried to ask me to ask my bank to send them a fax of my statement, which is impossible.
Anyhow, I just care about the refund that they're claiming to have processed and successfully refunded.
Please help asap.

Sir Amazon India Pvt is transferred fund my account reference transaction number is[protected] but my account no any fund transfer I contacted bank customer care executive and Amazon customer care executive they advised me file charg desput option but I don't found this form in your bank website so help me I am what do this situation tele me sir what I do

1.delivered fake product with no invoice.
2.deleted all details related my order and show delivery is canceled even fake product is suceesful delivered.
3.all amazon staff are liearing and staff are not reliable.
4.even you cannot contact amazon staff all related channal are blocked.
5. refund amount take huge delay and even not tranfer in bank account.
6.even sufficient balance in yours amazon pay balance account thatway you are unabled to buy product and if you want to talk with amazon service center then you cannot contact with staff because all contact channel are disabled by amazon.
7.i recommanded to all viewer that flipkart, ebay are much better than amazon so never purchase any product from amazon.in.
8.this is happen second time with me and many time with my friends.so amazon are not reliable.
9.even ficitious talking by staff.
10.i assured i am not use amazon shopping webite in comming time.and my family are already deleted amazon account.

Dear sir/madam
I have ordered one mobile charging cable but the item received was not as per requirement so I have initiated for return/replacement. Accordingly my return pick up for[protected] was scheduled for 05/07/18 between 1-7PM . but at 4.37 PM one sms received as my pick is cancelled. Request to resolve the issue either by replacement of refund.

M.M.Hassan
[protected]

Dear Madam/Sir

This mail i am writing after so much frustration, well i had chat with your customer care representative four time and most of the time i get reply that our technical team will look into within 48 hrs and reply also they will resolve the issue one of your representative informed me ( Kavitha )that will resolved in 48 hrs and assure the problem will resolved with her confidence i believed and still find the same

Well Let me brief the problem

I am the regular customer of Amazon were i find the product cheap and good if you check my login site you will come to understand ([protected]@gmail.com).

Well presently i am residing in Bahrain, and my wife use the Amazon from india and she select the item from amazon and inform me and from Bahrain i make the payment through credit card and the thing get delivery prompt to my place

Now since last month i am unable to make the payment see the attached pic

I have tried same both card in flipkart the payment was done in 5 second and order is been placed

My card ending with 7212/0206 and the balance in the card is more than expected so not to worry from the bank end

Witing for your reply and hope the problem will get resolved..

Thanks and Regards
Chandran

Hello sir,
I am niharika kadam i have bought morphy richard otg oven from Amazon India on (3rd july) i got otg oven but didn't get payment bill along with product. I am trying to contact with customer help service but thr is no option about this issue n no one is receiving calls.
So plz do the needful i want my bill as soon as possible.

Thanks In advance

Dear sir, i rejistered an account on amazon.in/affiliates. but now they automatically dissabled my account, without giving any notiece. they gave reason as, your given url is not vallied now. but when i created and earn the money in that time that url was vallied. but now my website have no hosting. that's why it is not on internet. but why they dissabled my account without giving any notiece or what about my payment? i earned 590 or more inr from since 2 months. please ask them to pay me 590 rs or reactivate my account, i will provide my new website address. please salve my problem.

I ordered 2 products worth ~1100 and I got cashback of 250 Amazon pay. My orders got cancelled with incorrect message that customer refused delivery. There was no delivery attempted and not even a single phone call made to me. Anyways, as the order got cancelled I was expecting full refund, which did not happened. I got the refund but after deduction of Amazon Pay Balance
of 250 Rs. Ideally I should get my 1100 Rs back - why should I take 250 in the form of Amazon pay balance which is of NO USE to me.
In order to use 250 Amazon Pay Balance I tried to orders 7-8 products but they are also not getting delivered because either they are getting damaged in transition or some or the other reasons.
I NEED REFUND IN THE ACTUAL MODE OF PAYMENT. AMAZON PAY BALANCE IS OF NO USE
Order Details:
Ordered on 6 June 2018 Order#[protected]
Ordered on 9 June 2018 ORDER #[protected]
Ordered on 17 June 2018 ORDER #[protected]
Ordered on 21 June 2018 ORDER #[protected]
Ordered on 1 July 2018 ORDER #[protected]

I ordered a 5D tempered glass for asus zenfone max pro and i got a normal tempered glass and it won't fit to my phone... and i requisted for return the product on 9 th june 2018 and the return
request accepted by 20th june 2018, but till (9th july 2018) the item was not yet picked for return and didn't get the refund...
please help me with this problem

I've cancelled an order and by default got applied for the refund as I've paid for a product which is of INR 35, 000.
I got their emails and texts saying that the refund was successfully processed and another one saying that it has been refunded and should finally reflect it on the card that I've used for the purchase. I checked my account and it isn't showing the refund amount so far. It has been 5 days now. I don't want my money to get stolen.

Order#[protected].

Ordered the above mentioned mobile phone on 05th Jul'18

Flash Not working from 01st day. Minor scratches

It was ordered from GGN for a friend in Meerut

Now to get it replaced I am not getting a technician visit

Charging for a Faulty Product and delaying replacement is pathetic customer service

Below is the email from Amazon

Hello

Greeting from amazon!

I am writing this mail regarding the conversation we had today over the phone for you order#[protected].

I do apologize for the inconvenience that has been cost to you.

I will surely create a replacement for you but to proceed for the replacement i need a valid documentation.

For which i will request you please send the images of scratches on the phone with the IMEI number to the below email id:
[protected]@amazon.in

And for the camera issue, i will request you to download the blancco diagnostics application from your account.

I hope this will help you.

Warmest regards,
Prakriti

Amazon.in

Sir, my name is Krishna, I have applied for supervisor post in quikr website, after few days I got a mail in that from Amazon. Com ur selected as supervisor in amazon industry u pay 1550 for deposit amount, I believe it is true the concerned person give his AC no, I pay to his account, next he say for account Starting in Icici bank salary account pay 5050 to my account, all are online only I pay 5000 OK I get the job I was happy but next he said for courier charges pay 3500 to my account and call me I sent all job order ID card and other things I sent it in courier I have this time only a doubt for courier this much charge I contact amazon customer service but no one give proper answer, then one person says in amazon then I chat in help centre they said this is fake not true in our concern now I lost my money, kindly help me

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Order ID: [protected]

Few days back, my ordered item came home and I swiped my card, the delivery boy told me it's not working ...and asked me to pay the product amount which is 169 rs..I payed cash and he left...later when I checked my mobile, I got amount debited notification from bank... immediately I called delivery boy and his response was bad..basically I had payed 2 times for the same product...the delivery boy purposely cheated me..take necessary actions..
Paid: Amazon Seller Services Pvt Ltd.
Receipt: http://eze.cc/r/o/4O9DGe5c
INR169.00
01/07/2018 17:18:39
Card:*5321
Auth:013459
RRN:[protected]
Inv:1486

Mr.shriraj patel [protected] call me but that time i am busy so i call him after 1 hour he told me you pin code is wrong but at same day one another package is delivery very grateful .he is taking very ruff and useing bad word..i request Amazon company kindly you product is great and delivery system is great but this kind of delivery person is toooo bad .i request take nassary action on it.

Sir i have order a baby pamper on 1 july 2018. and delivered by 6 july 2018 by amazon transportation services. but on the day of delivery date they cann't delivered a product. when i tries to contact with courier boy they reject my phone call and switch off the mobile . i have tries many time .but they cant respond. at 5 pm the false update was made at Amazon site that courier was unable to contact the recipient. but on next day the same procedure repieted by amazon courier service.and cant delivered the product. i tried many time to contact him but they cannt respond.

I am susanth prasad from Port Blair, it is the complaint against the service of Amazon online shopping company, they offer their prime member free and fast delivery by Amazon courier and I am a prime member of Amazon since last one month, but as they promised I didn't get any fast delivery, only few items were delivered by Amazon courier at my home and others by blue dart courier and blue dart didn't deliver it in my given address and I have to pick it up from their office i.e. 10 km away from my home, I already registered complaint so many times in Amazon customer Care but no action taken against them, still I am facing the same problem with my item.

Dear sir/madam
this is satyarth saurabh, amazon id no. [protected] have booked an item on 18th june for which i paid huge ammount .
now amazon is delaying my item so that i cancel the order .
i talked to customer care they say u cancel and money will refunded in your account.but reason is who will pay my one month interest?
amazon is using public money and after refunding wothout interest.
dear 20 days is big duration and still counting for further next week.
kindly take the necessary action on this not for me but for others.