Amazon India Complaints & Reviews

I'm your prime member and order one pair of shoe on 20th of may and estimated delivery was 24th of may. Paid through debit card.
24th may: we forgot your package at warehouse. We'll deliver by tomorrow.
25th : i told wait 15min (Office address) but he denied and talked very rudely. I called cc. They said we'll deliver it till 5. But nothing has happened. I again give a call and again they felt sorry and commited for next day.
26th: no delivery. I called again and company has same story again. And told me wait for more 3 days and compensating with one more extended prime service (Quite funny).

Regards
Yash sharma
[protected]@aol.com

I order a trimmer from amazon.in, they delievered faulty product & also accessories was missing, i request for exchange, but after request they very soon your product will be pickup & we will give you new piece. But after that they only takes time no one comes to pickup. So i requested from you sir plz solve this quickly.

Thankyou.
My amazon registered email id - [protected]@gmail.com

Order no. #[protected] which delivered but not in with all accesories and used so as a conversation overphone with your executive who confirmed about replacement of ordered where she never told it's send myself
I am sorry to knew it, i want to know the reason p
But no product picked up by you never. So i should passed away from amazon. But i will intimate every one of my circle about the service of amazon
I am also sorry to say that i am not able to do arrange the self return. I don't understand whether al company like flipcart, snapdeal etc. Can pick up there product then why amazon only cannot arrange that. But i surely given information to all my known circle about the service with amazon prime consumer as they alert from this.

I have canceled the order from amazon and they said they have refunded my money back but it didn't reflect on my account. They said it must due poor bank updates and this is some main issue for me. This purchase was done in 21st may 2018 and canceled on that day they have refund on the next day itself but not credited in my bank account. Please contact me for account number and reference number.

I purchased a one plus phone online and also to get the preferential services the prime membership. But i regret to write that the delivery was not made on time as promised. Despite my contacting your customer care and the amazon delivery at chandigarh, i was not able to get the required help. The services at amazon delivery at chandigarh was empathetic. The concerned person did not pick up my calls deliberately. I had to remain in my house for the full day on account of this delivery as i was alone in my house. Resultantly, i left with no other alternative to cancel my order as well as prime membership. Very upset and disappointed with the service from amazon the world renowned company. Hope the necessary steps would be initiated in this regard.

I have ordered under armour men's ua charged ultimate tr 2.0 ultra blue and glacier grey multisport training shoes - 10 uk/india (45 eu) and seller cancelled the order with reason which i get to know from customer support that they have given more discount on that item. Was that my fault i had paid in advance. I want my order to be delivered as i had also not received the payment yet

Thanks

I bought a single mattress online from amazon by paying rs 3500 from my credit card online. But the size of mattress is not compatible with bed. So i requested for exchange but the vendor springwel is asking for rs 2500 more, 1000 the differential amount and rs 1500 unreasonable logistic charges. Vendor springwel is even not willing to return the mattress and refund my money. It is really disturbing that vendor springwel is acting like a dictator and cheater and amazon is unable to do anything. We have bought the product on the reliability of amazon and a to z security.

I have ordered this product on 7th may 2018 through cod from amazon.in, i received the product yesterday, but when i opened the box there was no item inside it. I complaint to customer care about the incident and i was advised to return the item and initiate pick up. The pick up was scheduled today, and when the delivery agent came to my house for pick up, he talked to the amazon customer care. They said to cancel the pick up now. They will investigate the matter and let me know later. I have paid the cod order through my debit card swipe.in yesterday's telephonic conversation they said to reurn the box and they will refund the amount. But today they cancelled my return pick up.

Hey amazon i am siddharth,
I am requesting you to unhold my account because you blocked my acc since long, i know i have done misbehave by putting the wrong info of creditcard to add in amazon, but really i dont know the result of misbehaving with amazon i am requesting you tu unhold as because i have inr-5671 rupees in my account. Or please provide this money to me another way, pls kindly requesting you unhold my account. Number linked with amazon account is [protected]

Dear sir,
I am regret to wrire i purchases from your on line shoping a dvd ibell now i am not satishfied from proudect beciause product diffect not right proudct so i want to return this proudct but your sight not shown that you have purchases such dvd from us the message shown that no purchases from last 30 days. It very wrong statement by your sight i purchases about 15 may such puoudct and payment by my credit card. But your sight not showing any purchases. Now guide me how can i return my dvd to you. I am very worried plesase kindly slove my problem and reply me as soon as possibal.

Ref order no.[protected].
Item ordered louis phillip white formal shirt design[protected] _ lpsfig00366

As per order tracking, consignment supposed to be delivered 15.05.18.
However, actually consignment not received.

No message also received about non - delivery / delivery.

Request issue to be checked and clarify where delivered & contact person delivered to.

Dear sir i had order hawkins futura non-stick aluminium dosa tawa, 33cm, black but its damaged so i had returned through self ship i had shipped product from express courier and it got delivered to you 03-05-18 but still date there is no courier charges refund or no product refund plz help i had contacted amazon many times but they always saying wait 48 h wait 48 h how much time i have to wait

Order #[protected]
[protected]@outlook.com

I delivered an american tourister casual backpack through one day delivery . The delivery boy came down my apartment and started convincing me to come downstairs from the fourth floor.Does amazon deliver at the doorstep or on the road. The delivery boy denied his duty to come upstairs and delivery at my home. I denied to go downstairs as i was fasting in the holy month of ramadan. On calling the delivery boy was rude and using rough language. I called amazon customer care and discussed my issue. I was told that i will receive my parcel from another the courier the same day . I waited for about 6 hrs then before 9 pm i contacted the customer service again . I was promised that i will receive the parcel before 9 pm. I didn't receive the parcel and after 9 pm i contacted the customer service and was promised that the parcel would get delivered before 10 pm. I didn't receive any. And then contacted again the only words they could say was that they apologise and i will receive the product the next day. So who is responsible for the inconvinience caused to me? What was the point of opting for one day delivery if i were to receive the product after two days. Amazon has the worst delivery service. The delivery boy named Vijendra was so rude in language. Amazon think their company is very big and don't know that what a single customer can do.Worst company ever.

I had bought amazon prime on 21 may since i had to purchase the one plus6 mobile on amazon.in on 21 may 2018 based on delivery date mentioned on the website i. E 22 may 2018 at the time of ordering. They changed the delivery date to 23 may 2018 and delivered the mobile box in an open state. The mobile box was opened when they delivered the same mentioning that they can deliver the mobile only after opening the box. On reaching out to amazon customer service for both matters the only response given was we are sorry and one of their customer service agent offered 1 month amazon prime subscription free which i refused to accept. The purpose of buying the mobile was to gift the same to my daughter on 22 may which was missed while i had promised her the same. Also since the mobile box was opened and delivered i could not give it to her as a gift leaving me in an embarrassed in the eyes of my own family. This has affected me on a personal front and am feeling cheated by amazon india.

I have bought the oneplus 6 whose order number is #[protected] using a sbi debit card. So as far mentioned in the website one who uses oneplus fast af card will get rs.1000 cashback. Also one who buys using sbi debit card gets rs. 2000 cashback. As of now i neither have got back any of the cash back...in total of all i need rs. 3000 cashback as soon as possible.
Contact number - [protected]

I ordered a mobile from amazon.in.
It was delivered to me by apr 02. On apr 22, the display went blank all of a sudden.

I contacted amazon's customer support and explained the issue they are asking me to contact the seller (Yaantra).

But yaantra is not responding to my e-mails. Their number[protected] is not in service.

Amazon is asking me to wait for 24-48 hours each and every time i am contacting them.

It is been more than a month and my issue not resolved yet.

I have ordered one item from amazon on 22 may and which was suppose to be deliver yesterday but i haven't got any delivery yet and also cant get any information why this happen whenever i tried to contact the amazon agent they disconnect my call without any reason. I have also contacted your customer service and i have to say the service was terrible they lies too much. Now i just want to ask why you guys do this to me did you guys don't want to deliver my item even the payment already made.
My tracking no. Is[protected]
My contact number is [protected]
My order id is[protected]
I request you please respond with a valid reason as soon as possible.

Dear sir,

The above order id:[protected] for the dc generator i have placed was still not delivered up to 23rd may 2018. When i contacted to the bluedart bhopal office at mp nagar bhopal they denied to deliver the order to me even personally.

Just after having the talk with the bluedart personals at mp nagar office, i got the cancellation of order sms at my registered no. The registration sms was contained toll free no. Which was not reachable. I have tried the call for 4 times and for 3 times they made me to wait for long duration.

The bluedart personal behavior towards customer service was very ill and i would now never prefer to shop anything from amazon.

You have wasted my precious time, the order was urgently required to me.

I would like to go for high authorities regarding cancellation of my order without valid reasons, and also requires proper reason for wasting my time and cancellations of order.

Regards

Dr. Rahul gupta

We bought an alexa back in dec. Of 2017 we could not get the service to work, so we took alexa back to store. We thought we had canceled the service. But i keep getting charged every month $11.32 and it continually causing my account to be overdrawn. I have found no way to unsubscribe, or even a phone #. I need this taken care of. Please don't make me have to get a new debit card. I would like to stay in good standing with amazon. Please please please take care of this for me. My email is... [protected]@gmail.com. Please make some sort of contact with me, vivian brewer.

I ordered wireless headphones from amazon.in on 29/03/18 and received on 03/04/18 i got defective product so when i informed amazon they told me to courier it to their address which i sent and they have received on 19/04/18. I got a confirmation through message that if i have paid then my refund would be processed but it's been 35 days i m following up but now i got a mail that they have discarded my courier as it was not the same product. How can i accept it after 35 days that the product you received is not the same one. Why did u sent an acknowledgement at that time when you received the courier?? Amazon i need an answer for this and i need my money back to my account. I need a proof that when you opened my courier it was not the same product. Because of your carelessness i can not leave this issue here and you can't blame us for your carelessness.