Amazon India Complaints & Reviews

Had ordered an item from amazon. Due to size issues raised return. 1st return was unsuccessful saying price tag is missing. Product was delivered without tag. Hence complained to customer care saying price tag had not come item. They said they will mark comments and reschedule return. Second time also delivery partner rejected with sam reason asked to raise concern again. followed the same process again customer executive gave me same response,...

Loss of my money 7000 above they are obeying each transaction different upi numbers through my paytm...

Hello, i ordered hp pavilion laptop from amazon on 18th of August 2022 and On 23rd they delivered me another laptop which is hp series but not hp pavilion.

I reported and filed for exchange after 30 minutes from delivery and they told me to call after 3days investigation so call us on 27th i called and they said exchange is not available we will return and refund i said ok.

On 28th the pickup agent came and he...

Customer care promises to provide price difference but did not provide....

My concern is in regards to the order number[protected]. My name is Praveen Raj, a prime and a very old customer of Amazon. The order number[protected] is associated with a mobile phone. Redmi Note 10 PRO. It was ordered on 07th Aug. The phone had hardware issues.. A technician was sent to our house by Amazon who diagnosed the issue as a hardware issue and a return pick up was arranged for a refund. On 19th Aug'22, at 6:15-6:20pm,...

Dear sir I order OnePlus led 43inch on 22/08/22 and my delivery date is 26/08/22. But since product didn't delivered by Amazon. I call Amazon customer care multiple times but they always provide false information. They always tell me that your product is delivered next day but since product not delivered.
I aslo raise complaint on Amazon delivery partner delhivery courier service but also they didn't help me.
Amazon order I'd...

I had ordered the product and was supposed to get it on 19 August. Later on, when connect with customer service they asked me to wait till 23 August. I did the same and I didn't receive the product on 23 August as well. So I bought another product from my nearby area. Later on I got this product on 24 August. As I have the substitution with me I don't need the product so I raised the return request 2 times(They were cancelling the request.)....

I have ordered Fossils Watch from Amazon, Order ID:[protected].
I have received wrong Product from Amazon hence i have returned it. it's been more than 7 Days. Amazon is not initiating the Refund...

After taking the return of the item after 4 days continuously following up they were saying I have returned a fake product even i have returned the exact item and simply denieing for refund and now my money and product is with Amazon and in return they are making me fraud...

Message From Customer Service

Hello,

I am writing to you about the refund of your order#[protected] for item

The White Willow Cooling Gel Memory Foam Orthopedic Bed Pillow for Sleeping & Neck Pain Relief for Back Sleeper, Side Sleeper & Stomach Sleeper with P.

As Per the multiple pick up failed we have initiated in advance refund of Total: Rs.1, 959.00, amount would be...

I have returned my product on 3 aug, today is 30 aug but yet they not sent my refund. they always told me that wait 3 days we will contact you. but yet nobody contact meatleast 1 time. in the middle of waited days they told me that you will get refund after 2 days. but not received. help me from very bad and fraud company....

I have ordered a xiaomi 11t Pro 5G Mobile on Aug 21 2022, Mobile which I received is faulty. I have raised the Replacement and Amazon scheduled the technician visit on 23rd . But the technician did not visit my place and the call was updated that my phone is ok with no issue.

After calling customer service and after 1 hour of discussion my phone was replaced, but the phone which I have received in replacement is also faulty...

Loss of my money 7000...

On june 11 2021 a refund have been processed for two items that I ordered from Amazon amounting of Rs 552 for first item and Rs 2899 for the second item. The amount didn’t reflect on my account so I talked with amazon customer care and they asked me to talk with SBI customer care. the SBI customer couldn’t be of any help and they told me I have to deal the issue with amazon customer care. I spoke with amazon customer again but they said...

I have an order and with my sister misbehave on call and he totally misbehave with her and Amazon customer care also didn't take any action on it...

There was a offer during prime day sale 2022 that if we order more than 500rs we will get a cashback of 150rs flat on 23 & 24 july.The offer is not applied on any products.The amazon team told me to order and after return period is over they will provide me cashback manually in form of gift card.But never recieved it.Several people complained this on public form as a fake offer by amazon and i have raised cashback query but after 1 month...

I purchased a product Rs. 239 but amount is still not credited in my bank account please help me
Refund Reference #[protected]...

Received a parcel with AWB NO.[protected] from amazon which was not ordered by me. Now unable to return the product inside seems used and damaged as well.. please look in for that and also paid 300 rupees need a refund...

I ordered a running shoes on 07/08/2022. When it got delivered it was too short. I applied for the return policy but still no one came to take the package . I have called the Amazon customer care 5-6 times but they were just saying that it will come after 3-4 days. But no one came. Please take the return as soon as possible.
Order number =[protected]
Order date = 07/08/2022...

I ordered the above mentioned Shoes and got a prompt delivery. However, The box was torn. The shoes were falling out. It did not come in the usual Amazon Packing.

Also the Shoes were dusty. It seems someone had already returned the shoes for whatever reason and the delivery person picked it up from there and delivered straight to me in the opened box.

When wrote a complaint to amazon they refused to print it....