Amazon India Complaints & Reviews

Pickup Tracking ID:
[protected]
return pick-up was scheduled for: Monday 5 Dec, 2022, 07:00 - 19:00 the carrier for this pick-up did not contacted me & updated the status as return pick up verification failed . Please arrange ti reschedule for return pickup & refund my money.

I joined this platform in the name of getting an online part time job. At first it paid out, but as you continue you have to keep up adding until eventually you have nothing left and aren't able to finish the task. Your account then gets frozen and there's nothing else you can do. I contacted the company through the phone number on the advert.
It was a WhatsApp chat. Then in telegram He said she was Luru Raj, my part-time mentor. They...

1.Complaint
I joined this platform in the name of getting an online part time job. At first it paid out, but as you continue you have to keep up adding until eventually you have nothing left and aren't able to finish the task. Your account then gets frozen and there's nothing else you can do.I contacted the company through the phone number on the advert.
It was a WhatsApp chat. She said she was Laru Raj, my part-time mentor.They make you pay small amount and lure you into get into big amount and until we finish the order they will not return the Money if you do not have money they will not give settlement .
Well I was stupid to get into the same and they say they cannot help you at least they should return the money that was given.I have lost approximately Rupees 5 lakhs. Kindly let me refund my money back.

I am an Amazon prime member and had returned a product under order #[protected]. It was picked up for return on 15th November 2022 but till now refund has not been issued. On raising a complaint with Amazon they are saying that the product was never picked up and we won’t be able to provide any more help. I even have cctv recording of the employee inspecting and picking up the product and taking it away. But Amazon is not even ready to see this, I wonder how can they be so casual about this.

Amazon don't allow me to withdraw from their brebateshop bank account after I completed my task given to me on their work at home program and I used all my money to trade the task given to me after completing the task fist second and the last level, the person that train me is not responding on the telegram and the merchant tell me the withdrawal record pending my money later off the site which I can not login again

I had ordered a Belkin HDMI cable from Amazon(amazon.in).
Fynxther(Seller name) has sent fake product, it was some local brand HDMI cable and no branding nothing was mention on product. Even MRP was not present on packaging of that product. I raised a request for replacement
but seller denied by saying that it's same but image is different displayed on Amazon page and they have requested team to change image and all. I have attached screenshot of chat with seller team.
Seller has tried bluffing me saying it's original and works same as what product I have ordered but no where its same.
Date of incident: 03/12/2022
Seller address: Shop no. 6, Al-Sakha Park, Nr. Aksa Masjid B/h. Canal, 100 ft road, opposite. Amber Tower, Sarkhej Road, Ahmedabad, Gujarat- 380055

Desirable resolution: Seller to send original product as mention in Amazon's shopping page.

Chat words from seller(Same sent as screenshot) : Hi Rishi: Thank you for shopping with us. Amazon seller Fynxther would like to follow up on your recent return. --- Message from seller Fynxther: Hey Rishi, I received your request for the replacement of Belkin HDMI cable. Please note that this is the newer packaging of belkin hdmi cabel and might slightly be different in the appearance but the product does the same function as mentioned in the description. This is orginal Belkin 8K hdmi cable and we have asked the amazon team to update the latest images and it is in the progress. I request to please cancel the replacement as it is not a different product. Please let me know of you face any issues while using the product and we will replace it but the reason for which you are replacing the product right now is incorrect. Thank you for your patience and understanding. Best regards, Fahad ---
Hey Rishi, I understand how frustrating it would be as you received a different product and not the one which is showing in the image. Be rest assured, this is original belkin 8k hdmi cable, we have asked the Amazon team to update the images to the latest. You can verify by checking online, all the belkins cables are made in China and recently they updated their packaging and the product design and haven't updated the latest images on Flipkart, amazon and due to that we are getting this issues. Be rest assured that this is original product and if you face any issues, I'll replace or refund you. Thank you for your patience and understanding. Best regards, Fahad

I ordered a shirt from amazon i returned it and still i did not get refund they asked me contact kotak mahindra bank
everybody is shirking of work

Hi. I purchased a laptop from Amazon with order number[protected] on 24th Oct under Return policy and returned the product on 7th Nov 2022 (PFA). Delivery boy pick laptop and he confirmed the product while taking in his custody. Message received (PFA) that refund is initiated and will get refund soon. But now they are saying that while returning I had returned wrong product. How can it be possible when the delivery guy has check properly and than taken under his custody. When spoke to customer care they are not giving proper response and blaming me itself. This is a fraud Amazon is doing with me. Please help.
Regards,
Tuba Shaikh

My order no:[protected]
Refund of MSI laptop I returned which costs Rs56, 990.00 not received till date.
Email id: [protected]@gmail.com
Amazon is cheating me, I need my hard earned money back.

I had verified my documents for eligibility on Amazon prime membership and the till doing the offer is 18 to 24 year persons are eligible for 50% cashback and I am get a membership of rs 459 and the amount is 230but he doesn't give me the cashback and my age is 20 now but he shows I am not eligible due to age verification so, I want my cashback and do some steps for Amazon and give my documents and offer details given below.

No Progression in spare part change under warranty, even calling four times to the official customer service, giving fake promises that the work will done in 2 days every time I call them, by today its been 29 days and no solution till today, 'NO PROGRESSION' . I request you to please look into my issue and kindly make a needful solution.

Company : Amazon India
Order no  #[protected] Rs. 769) placed and cancelled on Friday, September 23, 2022.
Multiple chats send to website for follow ups for refund ( 5 to 6 times ) and all representative claimed that refund was already credited in source payment method.
Email confirmation taken from SBI cards about not receipt of refund updated multiple times to team. Fresh Ticket no: D59986116 raised by amazon team to generate RRN number post repetitive follow ups but still RRN number not generated and still refund is pending.
Consumer forum complaint no : 3989018 raised dated Date : 3rd Nov 22,  Mode : NCHAPP and it is under progress.
On 24th Nov. Received email from Sunny S. Claimed that issue is ressilved but this information was incorrect.
Today dated 1st Dec 22, Neha from Amazon accepted that that RRN number not generated with repetitive request hence refund is still pending.
Team is proving incorrect information, falls commitment and issue is still not resolved.
There legal team "sachin" responded me on email but not taken any further action for resolution.
I think they have transferred this fund to wrong account and now unable to refund my money. Team is hiding some fraudulent activity for this tranfer.

They need last order to complete of 50000 from where should i asking them to return and they arent already invested 30000 and they arent returning it

I have ordered for " APC Back-UPS Pro BR1000G-IN, 1000VA / 600W, 230V UPS System, High-Performance Premium Power Backup & Protection for Home Office, Desktop PC, Gaming Console & Home Electronics" on 3rd October 2022. I have placed a separate order for a keyboard and a mouse combo on the same day.

Both the products were sent in the same packaging. I'm not satisfied with both the products so I placed a return for both the products. As the outer packaging was the same the delivery partner who came insisted on returning both the products and he cannot pick only one of them.

The products were collected from my end on 13th OCtober, 2022. The delivery partner has updated the pickup of the keyboard alone and the status of the UPS is not updated in the ;portal.

I called customer service stating the same issue and they said that they'll raise a ticket and verify this. The special mention here is that I never received a call back from the customer service after 5 days. I have been behind them for almost a month, calling every 6 days and waiting very patiently.

The response I received in the end is that the refund cannot be processed as the product cannot be traced. The customer service is so bad that they were disconnecting the call in the middle without hearing what I'm trying to say. The worst thing is that I asked them for the warehouse details in my locality so that I can personally solve this issue someway as I'm not getting any solution from customer service

Ultimately, I'm the one who's losing here because I'm not getting the product and my money as well.

They make you pay small amount and lure you into get into big amount and until we finish the order they will not return the. Money if you do not have money they will not ven give settlement .
Well I was stupid to get into the same and they say they cannot help you at least they should return the money that was given.

Big time fraudsters

Hello Team,
My name is Sameer Ahmed and unfortunately got scammed by your support agent username Smrip , the one who is supposed to resolve the issues are the trustless thieves here
i have been contacting them for support since last 2weeks and no one from your team is resolving the issue.
my registered phone number with Amazon is [protected]and the email address is [protected]@gmail.comAmazon corporate gift card code - [protected], INR 1500/-
I redeemed my card in my amazon app, while trying to pay electricity bill
i saw there is a slight change in the email [protected]@gmail.com which was automatically showing in amazon app
so i immediately called the customer support on 15-nov-2022 around 9:30 PM IST

reached customer support agent ID- SMRIP, i explained to him there is an additional alphabet showing in email in my amazon account, it came from nowhere in my app.The customer agent clearly told me it's the Amazon Application issue and automatically the app has created a SHELL account /duplicate account [protected]@gmail.comof my original email.
I verified in Gmail the same and email account was not existing there too so the SHELL email is almost similar to actual email but with an additional alphabet A is added by your application issue .so he informed me he will edit and make it back to my email address and money will be in my amazon pay [protected]@gmail.com ,
i believed him and he disconnected the call.
The very next fraction of second he changed the SHELL ACCOUNT details from my email to Another email address and username, password i could see the changes on my sign on screen and I captured it immediately. now my voucher 1500/- is into a random account which was created by your Application which is your mistake
and next your agent is misusing the customer's data visibility and he did a fraud and he took over the account and made it his personal & my money is gone now because of Amazon app programming issues and a scamming support agent of your own team .

i see he has changed the SHELL account [protected]@gmail.com to username - Shivangi, and email address [protected]@gmail.com

i am contacting amazon support everyday multiple times since last 11days, no one helping is me out, i have spoken to 20+ agents and the sheer disappointment half of them don't even log the records of customer contacting history or the issue, i have been tagging on twitter as well for support the social media team is more hopeless and worst they share a link which is valid for one hour and it has very few options where my issue isn't listed and a survey link which is totally fooling me around .
i'm tired of talking to your untrusty support agents where i have to repeat myself on every call same issue and it ends in listening the same lines we have escalated which is sheer lie nobody cares no one has resolved no one has reached back, i have not got a call from amazon escalation team at allthere is a reference ticket as well **4706**
Total disappointment is what I have been facing for the last 2 weeks everyday, i need my money and i didn't expect Amazon to be this pathetic in service and security you've dumbest support agents who don't resolve issue & can't even understand issue in one time' customer has to repeat and repeat 100 times and also you've fraud agents inside your own office who are taking advantage of customer's data visibility!! stealing money* and few agents don't even log customer call records and history
adding to this the worst weak programming team ever i have seen in ecommerce apps who can't even fix bugs and their script creates shell accounts of original user accounts which is terrifying and giving hard time to customers.

these are few names of agents i already spoken they're unhelpful, they didn't fix my issue
MeghanaAnjalinaAnkitShaukhanifurqan RukaiyaLobeshNiteshMushaidvijaySanjayKuntanShoma (most dumb & irritating ) and disconnected, didn't even call back.

Fraud Job: We are an order company contracted by Amazon. Our main business is to help merchants increase product sales. Improve product ranking.
[10/17, 6:31 PM] Fraud Job: Our company maintains long-term cooperation with Amazon merchants. They come from all over the world. In the Amazon shopping website, in order to increase sales data, businesses will place some virtual orders and provide high commissions to help people generate sales data.
[10/17, 6:31 PM] Fraud Job: You only need a mobile phone or computer to perform tasks, complete orders sent by the system, and get corresponding rewards.
[10/17, 6:31 PM] Fraud Job: It takes 2-3 minutes to complete the order. Now teach you to earn 200R in 10 minutes. Can you arrange the time according to my instructions?
[10/17, 6:32 PM] Fraud Job: Please open this link to register to complete tasks and earn commissions. After registering, I will tell you what to do https://www.y222.in/#/pages/regist/index?code=046438
[10/17, 6:32 PM] Fraud Job: Contact me after successful registration, I will take you to earn the first commission
[10/17, 6:34 PM] Fraud Job: OK, I am applying for the order task for you now, can you complete it?
[10/17, 6:35 PM] Fraud Job: Now I have applied for 3 tasks for you. You can check and choose one of them to tell me. I will assign the task to your account, and then you can start the task to make money!
1. Recharge 200rs to earn 118rs commission, 386rs can be withdrawn after completion
2. Recharge 1000rs to earn 400rs commission, and withdraw 1468rs after completion
3. Recharge 3000rs, earn 1000rs commission, withdraw 4068rs after completion
Complete the task within 10 minutes, and withdraw the money to the bank card immediately after the task is completed
[10/17, 6:35 PM] Fraud Job: Please tell me the task you want to perform first, and then I will provide you with recharge guidance and task assignment
[10/17, 6:36 PM] Fraud Job: Ok, click to recharge, select the corresponding amount, and choose the upi payment method. I will send you a recharge video
[10/17, 6:45 PM] Fraud Job: Add my telegram and contact me to assign you a task order.then add money complete processing task not complete your amount not credited to your account. I loss a money 40000

On November 29, 2022 I was scrolling on Google for part time jobs and I came across "ecommerce101.com" website, a girl named "JEZZ MARGARETTE" contacted me on "WhatsApp (+[protected]" claiming to be a part of "Amazon" where the owners increase their sell and we have to buy it on certain levels and get commission amount. Initially they asked me to register on their platform and it had Amazon logo as well which made it legit, the website was "ecommerce101.com" and they loaded my account with Rs.50 initially so that I can trust them and their process. It started smoothly with small transactions like Rs.300, Rs. 600 and I made a profit of Rs.450 too. However, on level 3 they freeze my amount after every purchase and told me to complete all the tasks in the level then only i'll be able to withdraw the amount.
Till now I have provided them Rs.60, 000 and everything is freezed, I also told them to not give me the commission and just stop the process and refund the amount, but they are refusing to do it.
She had her office timing till 09:30p.m. According to her, she will connect with me tomorrow i.e., November 30, 2022 @ 11:30a.m., for depositing another Rs.60, 000 in order to withdraw the complete amount.
This is entirely fake, I am a working professional who got trapped and really need help as I needed the extra money for my family and now my savings are lost in this. Please somebody help me in this and stop these people as i have seen a trail on this SCAM and a lot of people have suffered the same under the name of "AMAZON MERCHANT"

I am attaching the whatsapp chat and photos I have shared, which have the UPI transactions as well, please go through them and if anyone has faced this issue please leave a comment so we can make the authorities look into it strictly.

This was hard earned money for everyone and just like me every other individual wanted the extra money as an extra help for any problem he/she was going through. These people posing as "AMAZON MERCHANT '' are using the vulnerability of people like us.

I have already lost 60k and was about to lose 60k more but thankfully UPI stopped working and that girl's shift ended so I wasn't able to make the transaction. Else, this could have been my life savings gone in a wind.

I really beg the officials to get to the bottom of this and help us because this not only gives financial trouble but also mental. Please somebody have a look at this and help me.

I have this girl Amazon batch ID, if it's original and all the transaction photos, do let me know if something else is needed.

I have logged a police complaint, consumer complaint and UPI complaint against the same.
Please have a look, somebody is using your name and brand to SCAM people of their hard earned money.
I have lost 60k which was my savings. Please help me.

Sir
My name is jishu jigyashu and I got refund amount of ₹369.0 from Amazon(e-commerce) on 1Sept2022 but not received in my account.
I also visit the branch but not get helped.
Account no:-[protected]
Branch code:-1467
Refund Reference No:-#[protected]

My order was not delivered on the day it should have been and I didn't get the refund amount for the same and I have Amazon pay balance which I want to transfer in my bank account but it's not processing. Amazon is literally fooling around or what