Amazon India Complaints & Reviews

My amazon order id #[protected]
Was cancelled on 26th september
Its has been 18 days till now and i still did not receive the refund i contacted amazon customer service and they told me that my refund has been initiated on 26th itself
But i still didnot receive the refund yet nor the rrn number
I have been contacting amazon since the past 2 weeks for the RRN but still i did not receive and all they are doing is telling me to wait for 3 days please its my request to resolve this issue the amout is not small it is 24000
I did not even receive the email of refund

Dr First Steamer not working and its under warranty period

Amazon has said refund initiated but I have not received yet in my bank account. Bank is telling me that they have not received any money from amazon end. Pls help me sir as it is Rs 53, 490. My hard earned money I am not getting.
Pls help I am attaching details.

Did a similar oder from amazon shopping app realme power bank oder id[protected] which was 1599 which we returned it for some reason return complete its amoun 1599 4.10.2021 RRN NO[protected] indian bank AC [protected], IFSC IDIB000M737 sent by amazon people whose RRN NO is[protected] but till now the money bank has not updated

I ordered one blood pressure machine on 27 Aug, and yet the status of the order is not yet dispatched, I have compliant 4 times every time it is mentioned that I wait for 3 days, and still the status same. problem is not resolved it.

Return pick up not done by Amazon.
for OrderId: ‫[protected]
Item return pick gets scheduled on the 6th Oct. in evening it was marked as return cancelled.
Again after speaking to customer care it was reschedule to 9Oct, and same no return pick up.
It was rescheduled to pick up on 12 Oct, and again return didn't happened.
It was rescheduled again to anther date.

Kingston 16GB DDR4 3200Mhz Non ECC Laptop Memory CL 22, RAM SODIMM (KVR32S22D8/16), Green.

Product is not working. When checked with Kingston customer care, they said it is not a genuine product, so no warranty. Amazon says lifetime warranty (5 years). Amazon investigated and closed the matter citing no problem with the product not considering my complaint. Product cost is Rs. 9000. Now, I am left with a nonworking product. No replacement, no return, no refund. Order#[protected], ordered on October 3, 2022. Delivered on October 6, 2022. I would like to get a replacement or a refund. This is cheating and also selling fake products is an offense too.

I have returned buttler soda maker which i have ordered through amazon and as of some issues i had to return my product and its been 4 months, even i have been contacting them and awqaiting for, my refunds they just throwing off my issue saying u will get refunf within 72 bussiness hours
but atlast i should call them back again should be listening to the same thing

I had ordered online on amazon for dell inspiron 2 in 1 laptop on 30/09/22.I receivrd the product on 05/10/22.But invoice copy and warrenty card were missing. Also the laptop configurations were different than i was promised. After talking wiith dell representative i came to know the fact that my laptop is refurbished.They also mailed me with details and case no. Then again i tried to contact with amazon for return the product, as i had been cheated. But now they are not resolving my issue.They say that this is dell issue.

I ordered a boat airpod for my nephew on his bday.but the agent of amazon is just lying for 4 hrs that i m delivering ur product in few minutes but didn't.he ruined my nephew's special day n after that he canceled n returned my package without taking my permission or not even informed me for that what is this behavior is they paying for my parcel.
amazon agents is very rude ro customers evrytime.

Dear sir myself Deepak Sonker and i have ordered some products on 23 September, 5 products i was about to receive, i receive 4 products out of 5 remaining products,

Portronics SoundDrum 1 10W TWS Portable Bluetooth 5.0 Speaker with Powerful Bass, Inbuilt-FM & Type C Charging Cable Included(Blue)

i haven't received, the bag was open in which i received the products on that day it was too much rain i complaint the delivery boy that wait let me check the products, he told me if you will find anything missing or faulty just make customer complaints, which i did that immediately when i not receive the product Portronics SoundDrum 1 10W TWS Portable Bluetooth 5.0 Speaker with Powerful Bass, Inbuilt-FM & Type C Charging Cable Included(Blue)


Portronics SoundDrum 1 10W TWS Portable Bluetooth 5.0 Speaker with Power...
10W Bass Sound Output: Portronics SoundDrum1 10W portable Bluetooth speaker is a game changer for all gatherings...

on customer care, the customer care told me we are just forwarding your complaint, give us some time we will call back and resolve your problem, but when i didn't receive any call from Amazon, then i called customer care and told them the whole situation, then they told me your complaint is close the back end team finds that you receive your product when i asked me how the back end team process and confirm that i have receive the product then they disconnect the call, i made a call to customer care so many times and every time they disconnect call.
now i am frustrated and fed up this type of situation from amazon i haven't felt, so kindly help me and sent me product, i am also making complaints on consumer forum and so many places, its not a matter of 1000 rupees, but its a matter of trust which i am not going to do on amazon, i will also distribute this situation to my friends and family members so that they will think 100 times to but the product from amazon.
one more thing customer support was not helpful they were repeating the same line again and again and disconnect phone but i am not lodging any complaint against them i want my product only
i am also attaching the invoice

i will be very grateful to you if you will help me in this matter, i want my product
thanks
Deepak Sonker
[protected]

Respected sir,

My name is venugopal. I purchased amazon basics tv 32" inch. While watching youtube suddenly horizontal line appears on tv display. I complained to amazon customer service and i booked service warranty slot. Service team did not come home. He calling me i tell the problem and then he say to me i have not display parts I ordered wait one week. But ofter one week he say again like this. And he telling me display parts not comming complaint to customer care. I don't understand. What can i do now? Amazone fooling customers. Worst service. I wasted my money. Please help me or i go to consumer court. Very disappointed.

Order date: 11-may-2022
Order id #[protected]

Sorry for my bad English!

Purchased a Samaung M 53 phone from Amazon on 23rd Sept. Identified a defect, it was verified by their technical team and cleared for refund. Now since over 10 days i have made requests for pick up which for some reason or other the agents are not doing, wrongly mentioning that they called and no one responded, misbehaving and not picking for no logical reason. It seems that this is a deliberate act and 5 attempts cannot be a coincidence. Its obvious that till they get the phone, there will be no refund and if no one picks in a stipulated time, it will never be picked. I have made many attempts but i feel harassed now. I spend 35 mins to 1 hour in explaining my case to each of the new people in call centre. They just give promises but on field the agents play dirty.

I have lost 114000 INR in fake trading account https://tkgroup3396.xyz/index/user/login.html. thay asked me to do tasks and company will pay. they used Amazon logo and all and asking me to pay more and more to get my money. Please look at the images and please try getting money. Please help other people not to involve in this.

I ordered puma yellow shoes from amzon. I delivered wrong product shoes. I contact to amazon for return pickup then after 3 days of investigation they pick-up my return. Now they are denying to refund my payment. They are saying we delivered right product to you.

Dear sir

Please resolve as soon as possible

Delay my order
Order date

26-Sep-2022

Order

[protected]

Order total

3, 998.00 (1 item)
Mobile number [protected]

I ordered Nayasa Fruit baskets via Amazon on 21 Sep 2022. (Order ID[protected] The product delivered was defective. Since then I am trying to return this product but pick up agent (Suraj, contact number [protected]) is simply not coming and Amazon customer care executives and their so called seniors (Anand and Manisha) are simply creating new pick up requests every time I called them. I am totally frustrated with the amazon service. Why should I waste my time discussing this issue with customer care executives after every 2 to 3 days? If they are unable to pick up the defective item then they should simply refund my money. SERIOUSLY FRUSTRATED

Unable refund for order #[protected]
I, ve check the details and can confirm the refund process 17 September 2022
Refund reference number[protected]
Bank has been proo[censored]tr
Pliz my refund

I claimed for warranty on 31st July 2022 on Amazon for my Amazon basic 12 place setting dishwasher (order id:[protected]. I had ordered it on 11 august 2021 and the product has a 2 year warranty, and costed me 24, 499.
But the technician kept on canceling and finally visited on 25th of August 2022.
And the query hasn't been resolved till today that is 9th of October 2022
In this duration I have called the customer service on multiple occasions and given 1 to 2 hrs each time on call. The customer service executives have only given me misinformation and no real solution was provided and i was only asked to wait. I have lost a lot of time on this and it was quite draining mentally too.

Reference number[protected]
Refund process 17 September 2022
My account not received payment

Oder #[protected]