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Amazon India Complaints & Reviews

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Updated: Nov 18, 2025
Complaints 20198
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Bad 😕 It seems that Amazon India has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Amazon India reviews & complaints page 55

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V
vivekanand jee
from Supaul, Bihar
Nov 2, 2022
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Address: rani ghat road ,mahendru (patna) . pin code 852131
Website: amazon.in

Product name- H&H dongle with all sim support
order ID-(ORDER #[protected]
price at the time i bought is 999
I bought H&H dongle(999rupee) in offer period in 21 October then i called at amazon helpline for rescheduling this product and rescheduled to 2nd November but i didn't get this product but i found a message (your product couldn't be delivered, and it is returning to the seller) from amazon.
i didn't do anything except the process of rescheduling.
now the offer period is end so i couldn't buy it again. and i want this product anyhow, I don't want refund. If no any option available, then i want this product at the same price as it as when i bought
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    D
    Dheerajkumar p
    Nov 1, 2022
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    Address: 3-164, Uppalapadu

    Hi Sir,
    on 13th oct-2022, I plcaed ordered amway ASPA -80 Liters order Id :[protected]. But i receved 1Ltr. Through the bludart corrier services on 17th Oct. I contact Amazon custmer care nearly 6 times. Amazon is alwaying order status retuning to the sellar. So we con't refund or replace the item. I have to wait more time. Every time they are promising it will resolve in two days. On 17th on words tamazone saying some story. Can please help me refoun my amount. Actually i bought this product for agriculture pupose.
    If they are not able to replace or refound the amount. it will create financial problem from me. If they send after 10 days i con't utilize the prodcut.
    Amazon India customer support has been notified about the posted complaint.
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      S
      shubhangi0412
      from Vadodara, Gujarat
      Nov 1, 2022
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      I ordered a mobile phone One Plus Nord CE2 5G on Amazon India on 19th Oct 2022 and added my old phone for exchange. However, the exchanger refused to take the old phone and cancelled the entire order on 22nd October. As a follow up, Amazon initiated a refund on the same day. As per the guidelines, I should have received the refund in 3-5 business days in my original bank account, which ends on 29th October. On 1st October, Amazon updates the status as "return received", while the Branch Manager of SBI (my home branch) declares that they have not received any such amount.
      Amazon India customer support has been notified about the posted complaint.
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        W
        WARISH MANSOORI
        from Powai, Maharashtra
        Nov 1, 2022
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        I ordered a zebronic smart watch my order no.is[protected] and order date is 27 sep 22 and getting it 9 oct 22. I return to Amazon 14 oct and till now I am not getting my refund.
        And item is already reached the Amazon store. And again they initiate for pickup up. I try many time to customer cares but they can't help me out. till now I am not getting my refund.
        +3 photos
        Nov 1, 2022
        Complaint marked as Resolved 
        Amazon India customer support has been notified about the posted complaint.
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        did your complaint resolved sir. I also complaint but still not resolved.
        Reply
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          D
          DR P ROY
          from New Delhi, Delhi
          Nov 1, 2022
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          This order was cancelled as the package was damaged, mentioned by the Carrier.
          Additional issues are there too. Please note that the delivery address was in Pune. But on tracking the order, I found that the order has been taken from Maharashtra to Hyderabad, which means to a different location of mine. Then mentioned that package was damaged.
          Moreover, the delivery date was 23rd Oct, but the refund has been initiated today only after I contacted the Customer Service and asked about the delivery? Quite a few mistakes... what's going on?
          +1 photos
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            V
            venkashok
            Oct 31, 2022
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            I had ordered PlayShifu Educational Globe for kids on 12th September, 2022 vide order #[protected] with promised delivery on the same day. Later they changed it to 23-Sep-22 but I cancelled the product over phone by talking to customer care executives and refund was promised in 3 days. I spoke to at least 5 customer care executives till date but each of them gives the same false promise of refund without acting on this. This kind of lying and misleading is highly deplorable. I request Amazon India to take a serious look into the issue and resolve the same immediately.
            Amazon India customer support has been notified about the posted complaint.
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              V
              Vikashgurjar
              Oct 31, 2022
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              Address: 56 APO 5 Rajput pin code912105

              My parcel has been dispatched from New Delhi RS TMO on 20oct. 2022 and it should reach me by now but the tracking has been not updated since 12 day
              +1 photos
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                G
                Giraj Sanwal B
                Oct 30, 2022
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                Hi, Actually I have ordered some product worth morth 60000 Rs from amazon in recent great indian sale and there is pop up written that if we purchase from amazon they will provide a cashback of 5% for prime and 3% for non-prime I have ordered and my billing cycle has been came I received just cashback of 266 which is for the products bought by one-payment and things which I bought from EMI are not applicable for cashback .

                I request the team to help me to file a case as they have cheated a lot of people like this there is no where written tat it is not applicable on EMI transacations .

                I request you to help me and provide a compensation on it . They should have a big penality against this as they have violated the customers and cheated on them .
                Amazon India customer support has been notified about the posted complaint.
                Oct 30, 2022
                Updated by Giraj Sanwal B                 proof

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                  F
                  Fardin Hossain
                  Oct 30, 2022
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                  My auto pay is not cancelling
                  +1 photos
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                    T
                    tabish930
                    Oct 30, 2022
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                    Ordered a lappy on amazon in offer but they do not deliver the lappy and they do not compensate and refund the amount ot the bank account . they want to refund the money in amazon pay balance which is not helpful for me.
                    Amazon India customer support has been notified about the posted complaint.
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                      N
                      Neetu chahal
                      from Jind, Haryana
                      Oct 30, 2022
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                      Address: no
                      Website: @amazon.in

                      I want to file a complaint against Amazon india ecommerce part time jobs. I had lost 40000 rs. please help me to get back my money. someone from Amazon store manager contact me and told to pay money for part time jobs. please help take immediate action on this.
                      Amazon India customer support has been notified about the posted complaint.
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                        S
                        Suresh kakarla 2704
                        Oct 30, 2022
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                        Dear Sir/Madam,
                        *I have ordered one hard drive from Amazon,
                        But it's not in working condition,
                        And I approached the Amazon team, they denied for replacement as return back period completed, and suggested me to go for service with company as warranty will be there.

                        *I approached Service centre, and they stated that it is a Tampered device, we can't service for those devices, and sent it back to me.

                        *Here from past few weeks, few Amazon team members are not at all helping and not guiding. And more over they disconnected my call many times, and one of the person have directed my call to Amazon prime video department which Is totally out of subject.

                        *Like this I faced many problems with Amazon team members,
                        I shared the images of all invoice, payslip, warranty, screenshots of mails from company.
                        Please look into this.
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                          A
                          Avaneesh kamal
                          Oct 30, 2022
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                          Address: EWS E43 barra7 kanpur Nagar
                          Website: Amazon app

                          I were purchase washing machine on Amazon in 12 September 2022. Product name is Croma 6.5 kg 5 Star Semi Automatic Top Load Washing Order id[protected] . There are show the amount of washing machine is 8 rupees and i suddenly purchase the item and show the order is preparing but 4-5 days log order automatic cancelled. Please Pay attention to this, keep fooling the Pay attention to this, they are keep fooling the customer.
                          +1 photos
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                            S
                            Sa99
                            from Aligarh, Uttar Pradesh
                            Oct 29, 2022
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                            Address: Lucknow

                            Unnecessary mony deducted without any reason without any information and there is no customer care number of ctrazorpay and didn’t get any messages from razorpay but amount deducted automatically.
                            Transaction id- TBMS-[protected]
                            TBMS-[protected]
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                              S
                              ShikharChellaniy
                              Oct 29, 2022
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                              Order #:[protected]
                              Pickup tracking ID:[protected]

                              I had ordered a replacement for the item on 23rd October and the return was scheduled to be picked up on 24th October, but it hasn't been picked up yet and I haven't been contacted by the seller. The status of the return is "return pickup verification failed"
                              Kindly look into the matter.
                              Thank you.
                              Amazon India customer support has been notified about the posted complaint.
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                                S
                                Shubhi Rawat
                                Oct 29, 2022
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                                Return pick-up schedule for : 29th October 2022, 7.00AM - 7.00PM .The carrier for this pickup did not contact me and updated the status as return pick-up verification failed. Please arrange the rescheduling for the return pick-up and refund the money.He is not picking up call .
                                +1 photos
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                                  S
                                  Santript
                                  from New Delhi, Delhi
                                  Oct 29, 2022
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                                  I am very much disappointed by amazon customer care and its services. They have kept my account on hold and not resolving the issue. They are not replying to my emails also. I'm getting different response each time when I call customer care. I have placed few orders too which I haven't received. Very pathetic and disappointing.
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                                    T
                                    Taddi
                                    from Vizianagaram, Andhra Pradesh
                                    Oct 29, 2022
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                                    Address: Kingson E Commerce LLP

                                    I will lose 25000 from Amazon online mall task order
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                                      S
                                      Swati chhap
                                      Oct 28, 2022
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                                      I ordered 4 item..bt I received only 2...I already complaint..so many times...bt no solution..still..plz help
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                                        Y
                                        Yash1108
                                        Oct 28, 2022
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                                        Order Id:[protected]

                                        I'd ordered Havells Aqua Plus 1.2 Litre Double Wall Kettle on 18th October 2022 for which I've created a return. Its been 4th time that return has not been picked up. I'd called customer care executive more than 7 times and every single time they are giving me the same answers that It will get picked up by day end and they are just re-scheduling order pick-ups again and again but not giving me any promising satisfaction neither regarding pick-up nor regarding refund. Today is 28th October and again this time they have re-scheduled my return to 31st October. I'm using Amazon prime since starting, but now Amazon has completely become a cheating company by their fake return & replacement policy. Please help me in this regard
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