Amazon India Complaints & Reviews

I have been working with Amazon in claiming warranty for Amazon basics TV purchased 10 months ago. It’s been a month and the issue is not getting resolved. All Amazon does is create a ticket for service providers to fix it and service providers cancel it or call and ask for money to replace mother board. Amazon said they will replace the TV if service provider do not fix in 3-5 business days and every time I call back after this window,...

Hi team,

I purchased one office chair from Amazon India and I returned it back due to some reason. After some time I got refunded amount of rs. 3800/- in my original payment mode but order value was around 4300/-. I tried multiple times to Amazon to resolve this discrepancy but still problem not resolved. Please help me to get things clear....

Ordered 20 grocery items on 19 Aug worth of Rs 1751... but they canceled that not deliverable to location. Refunded only for 3 items of Rs350. And no action on rest of items either delivered or refunded. Their customer service team is also not helping......

I had placed an order on your website for JBL Flip 5 for my husband as a surprise gift. However, we received the item on the 18th of August 2022. On opening the box we see that we have been sent a JBL Flip 4 used product inside the box of JBL Flip 5 along with the instruction manual for the correct ordered item. We immediately shared an image of the incorrect item with you chat support team and they placed a return request for the same. The...

I have order a Mobile phone on 26 may 2022 and received a different product from Amazon web site.
I make a return request as per request my product picked and physically verified by a amazon delivery boy.
After return no update shared with me and payment was successfully deducted from my account.
I make a payment with ICICI bank debit card EMI
Now when i contact to costumer care regarding my refund they told me...

I bought a watch from Amazon.in. The watch had a 30 day return policy and was eligible for a full refund if returned within that window. I have returned the watch, but now Amazon India refuses to process a refund stating that the return that they received was different from the product that I ordered. Everytime I call the customer support number, they simply say the investigation team has decided this and we have no way of getting in touch...

I ordered Hawkins Futura Pressure cooker. When I opened the priduct it was damaged and broken peices of handle were kept in the cooker. I put a return request which was accepted but no one came to take the product neither they called. Then they update on as Return pickup verification failed....

I've ordered a product on Amazon and returned due to some issues. Amazon is telling that the money is initiated back. But what ever the reference number they are giving is showing someone else's account and amount or invalid. I called to Amazon customer care support time like a 100 times since july 2022..the response of amazon customer care members to customer is wayy tooooooooo poor. They are humming songs while iam trying to explain my...

Hi Team Amazon / Investigation Team,
This is in reference to my Order Number ORDER # [protected] placed on August 29, 2022 and Delivered on September 1, 2022 at 6:45 AM. There were few items missing in the order and issues when reported to customer care, they noted issues and missing items details and asked us to check on September 5, 2022 as they require some time to investigate. We were okay and waited till September...

India F-kmall — Theft 4 lakhs

I saw an AD in Instagram for Part time job with Amazon, it directly took me to a unknown WhatsApp chat once clicked and someone from WhatsApp chat asked me to register and pay just 200, then they asked me to recharge more funds to get more commission and started sucking out my funds in such way slowly, they assigned me a tutor in Telegram (Alex) he told that I can withdraw all funds only if i...

I had purchased a 5-step ladder from Amazon India. The ladder received was defective (no balance) and had many scratches implying it was probably a used product. I requested return pick up that was to happen within 3 working days. First a man on bike came, and obviously he refused to pick up the ladder. He said will send an alternate that evening or next day morning. The next day morning nothing came, then the day afterwards, a van came and...

Sir i ordered akash chaubey amazon brand symbol shoe from amazon which was delivered to me on 4/08/22 and due to not good quality i returned the shoe 6/08/22 which is your warehouse 9/08/ Reached 22 and its refund was not given even after my repeated complaints, then when i spoke to your customer executive on 19/08/22 angrily they processed the refund still no money in my account, right? No reference id was provided then on 3/09/22 i was...

I received order[protected] instead of my order[protected].

Now they are not taking the wrong order and not giving the refund. The order received is near to amount 200 and my order was of amount 2000....

We've been raising complaint to deliver our products, delivery agents returning the products to seller without contacting us. Almost 10 orders got returned in 15 days, none from Amazon helping us. If it is not going to be resolved we have to post the same in social media. Deliver agents are very arrogant and asking us to give complaint against them if we can, though we stay in metropolitan city we are not receiving orders. No one is taking...

I have placed a return request of my order - #[protected].

An amazon agent came to my house on Aug 4 around 4-5pm and took my watch after inspecting its contents.

But he never returned to the Amazon warehouse and stolen it.

When I checked with customer care, they said the return was cancelled due to unknown reasons by the delivery boy and hence refund cannot be issued.

Please...

My refund was not initiated by the Amazon they gave a reference number...

I ordered two smart watches from amazon. I applied for returning the order and amazon scheduled the pickup on 3rd september 2022. But No one from amazon came to pick up the order. Now the app shows the status as "Return pick up cancelled".
What should i do now?...

This is regarding a cooker bought on[protected]. I initiated the return and purchased a new bigger cooker. After over a months discussion the item was returned but the refund was not processed. I asked Amazon to give my money and got an email that the refund is processed. This was over a month back but I still haven't received the refund.

The order no is[protected]....

The Amazon is showing as Order Delivered but we haven't got the Delivery at all
@ Amazon Tried calling your customer care but after a while it getting disconnected
Amazon is not even calling back

Dear Sir,

We have ordered Garage Hooks for our office in Hi Tech City (Telangana) on 20 August 2022 and Amazon is showing as ordered is delivered in our premises on 24 August but whereas we haven't...

Hello,

I ordered a Women's smartwatch from amazon on 13-Aug-2022. I received the parcel on 16-Aug-2022. I open it and see that I did not get the original product I received a fake product. As per my habit, I shoot an unboxing video of the parcel. They told me to return our original product, but I did not receive the original product how can I return it?

I request Amazon to return this fake/duplicate/wrong product....