Amazon India Complaints & Reviews

My name is Dhirendra and i had Done a jio rechargeof rs. 267 from amazon on 02/08/2022& amazon cancelled this order due to technical issue. And on 30/08/2022amazon initiated the amount to my account but i still didn't get the money. Amazon sent this reference number[protected] and told me to fill charge dispute form but kotak mahindra 811 bank doesn't have such policy. So please kindly respond to this complaint it's very urgent.

Amazon not delivered my order of Apple Watch Series 7 order ( Id[protected] ) which I ordered for rs. 27, 150 in Amazon great Indian festival and after 10 days when my item is not arrived then I talk to customer care they are saying cancel the order and order a new product but the new product cost now is 41000 rs. So I want my product or I want my compensation..

Order Placed: 25 September 2022
Amazon.in order number:[protected]
Order Total: 999.00
Items Ordered
1 of: Statistics for Data Science, Miller, James D.
Sold by: AJ World Books (seller profile)

Shipping Address
*********
NOIDA, UTTAR PRADESH 201301
India
Payment Method
American Express **** 4741
Order Summary
Item(s) Subtotal: 999.00
Shipping: 0.00
Total: 999.00
Grand Total: 999.00

I cancelled order from amazon.in[protected])
Their website shows refund has been issued.but never got the refund into my account.raiaed the complaint and also asked for refund reference number. In last 20 days tgey are not able to find
neither reference number nor the refund. Called customer service many times.customer care executives are not able to provide proper answer. They answer like prerecorded answers

Online Shopping
Amazon India
Amazon India — The Amazon is showing as Order Delivered but we haven't got the Delivery at all @ Amazon Tried calling your customer care but after
Y
Y-Axis Solutions Pvt Ltd
from Hyderabad, Telangana
Sep 5, 2022
The Amazon is showing as Order Delivered but we haven't got the Delivery at all
@ Amazon Tried calling your customer care but after a while it getting disconnected
Amazon is not even calling back

Dear Sir,

We have ordered Garage Hooks for our office in Hi Tech City (Telangana) on 20 August 2022 and Amazon is showing as ordered is delivered in our premises on 24 August but whereas we haven't got the order Tried calling Amazon customer care -[protected] but after taking all the details the representative is hanging up the call
Request you to please do the needful
The tracking of the Details are given below as per Amazon

Tracking ID:[protected]
Your Account › Your Orders › Order Details › Track Package
Delivered 24 August
B09HTY4R8T
Delivered
Y-Axis solutions Pvt.Ltd
Summit Space, 3rd floor,
25 HUDA Enclave,
Hyderabad, TELANGANA 500081

See all updates
Delivery by Amazon
Tracking ID:[protected]
Order Info
View order details

Enclosed - Tax Invoice
Thanks & Regards
[protected]

Order date - 22-Sep-2022

Order #[protected]

Order total- 1, 999.00 (1 item)

I had ordered MI Power Bank but have received empty box filled with papers, I called Amazon immediately and told them the issue and it's been more than 7 days still no satisfactory help from amazon

Amazon's support executive told me to add bank account in my Amazon account so I did it but still haven't received any refund Amazon is just consuming time so that they can close the Complain later

I request kindly provide me refund ASAP in my bank account

Iam deposited 3, 000 but now they asking 5000

I order a watch but received empty box...amazon denied to give refund or replacement

Hi There

I have ordered 43inch 4K Redmi TV during Great Indian Festival Offer, but I have not received it. As per scheduled delivery. To clarify this issue, I have called customer service executive. The executive mentioned 48hours to resolve the issue. But even after 48 hours I have not received product neither any information on delivery update.

I have called Customer Care many times during last 2-3 days regarding this, but no one is able to answer the delivery status and not able to take responsibility.

I don't understand why anyone is not taking responsibility of customer issues. This is not expected from Customer Centric Global ECOM company. There should be one window were customers issues need to be resolved with some time frame

I ordered one plus nord 2T with exchange & it was expected on 28th sep & due to exchange with my current mobile I erased all the data and was waiting for it to be delivered.

As usual they came up with stories by changing the status that it cannot be delivered and now it says that it will be delivered by 1st October or I can go for a refund.

This is happening most of the time and we are helpless.

Please look into this .

Sir
I have applied for deleting my account online
They sent a autogenerated msg that you will get sms or email
I recived nothing, so I tried contacting g them, but found that there customer care is not working
As I want to talk on phone with customer care to delete my account as it is sharing my address and phone number publicly
I have a privacy and security concern
But after trying many ways found that that have no way to talk with
This means many Amazon accounts when not deleted, Amazon is jeopardising consumers personal details,
As last resort I am writing to you
Kindly help me delete my account from Amazon
If we see it on broad prospective they made it so complex to delete accounts Many users must be leaving without deleting as its so complex and no customer support

Rgds

I lost my money around 17000 rupees by Amazon mall . completing 6 task tell me recharge again and again more big recharge . Refund my money back.

They today me my orders will be delivered on 26th Sep'22 but it is not delivered to me till now and one of order they cancelled by saying product damage and refunding me the amount without saying me.

Another product is still not delivered, very poor service they use for delivering the products T-ID:[protected]

I ordered 02 packets of 499 grams each (total 998 grams) of Violet Cauliflower seeds from Amazon, in the attached screenshot "gram" is clearly mentioned but today 28.09.2022 at around 06:15 PM I have received one packet, its weight will be around 50 grams. I have already paid the due amount at the time of placing order. (Photos of the packet are attached herewith for your ready reference please).

Received confirmation vide Order #[protected] and Date of Order/Booking is Sept 24, 2022. Please find herewith photo for your kind perusal.

Now please let me know - what to do with this underweight item packet ?

My name is Sanjib Kumar and I had ordered (Product) Rs 1650 (Milton Thermosteel Duo DLX 1800 Stainless Steel Water Bottle) in Amazon order on (18th September 2022) and I cancelled on (21th September 2022) I Cancelled this order due to personal reason. And on (21th September 2022) Amazon initiated the amount to my card but I still didn't get the money. Amazon sent this reference number ([protected]) and told me to fill charge dispute form but Punjab & Sind Bank doesn't have such policy. So please kindly respond to this complaint it's very urgent. My card number is ([protected])
My Order id[protected] Please Solve my problem 🙏🙏🙏🙏🙏

I didn't receive my apple 20W charger yet it is showing delivered on the app.

I ordered Samsung Galaxy M32 Prime Edition 5G on 24 September 2022 and Estimated Delivery date is Sunday, 25 September, Later on Delivery Rescheduled to 26th September, But the delivery not received even on 27th September 2022, Tracking id showing that On the way, but running late

But no further tracking details from the last two days i.e., 26th September 2022

No Response from Amazon side, Poor Delivery service, Not able to address customers issues
Customer care number taking calls to Amazon US, Don't understand Why, INDIAN Customer services people not responding

Hi, i have purchased a MI tv from
amazon and didn’t receive installation service till now. It’s been 4 business days.

I am raising complaint to flipkart to give us installation asap.

I have ordered Google Pixel 6 for my brother on Amazon and got the delivery on 16th September 2022(Expected was 15th but I didn’t receive any call - they marked it as not reachable). After opening the package, I realized that the phone was missing and I immediately called the delivery partner. he insisted me to raise this concern with Amazon as his work is only to deliver. I raised the issue in Amazon app and was promised that it would be resolved within 5 days that is 24 September 2022.
When I called them on 24th they said the investigation team is working and they will resolve it by arranging for a return on 25th September 2022. I called them on 26th as there was no update from them, now they are telling that investigation team has closed the issue. Since I asked them to escalate the issue, they are asking me to write to [protected]@amazon.in

I bought "BIBA Women's Blue Cotton Unstitched Suit Set" on Amazon. I was delivered a wrong product on 8th sep. I returned the product delivered on 9th sep for refund. I waited for refund for 10 days then started following up for refund. I was informed it will take another 3-4 days to validate the cloth and return money. Later, after 8 days I am informed that money will not be returned as a different item is returned. However, that was the reason for refund to begin with.
I followed up with Amazon trying to explain my situation. I kept on receiving automated replies mentioning to reply to email if I like to speak to Account executive. Lastly, they responded back in one email, saying correct item was delivred.Also, they gave me a link to review policy "www.amazon.co.in/help/conditionsofuse" . Sadly, that link is erroneous and doesn't open any page. I am left with no option but to file consumer complaint as Amazon has cheated.