Amazon India Complaints & Reviews

It was orderd on 13 sep and return pickup was approved on 6 oct but till now i didn't get my refund back and no one contacted me to pickup the product

Had ordered a high cost product during Diwali festive season from Amazon. It was not suitable for our home so placed a return order. There was no pickup done inspite of 5 rounds of followups. When I escalated it to the seniors in the so-called Customer Care Department of Amazon, the person gave me a written email assurance that if the return does not happen by such and such date, he will give me a call from his side and refund shall get processed that day. He will personally look into this etc..etc..

Its been a month since I placed return pickup and 15 days since I got that written email assurance I am still awaiting a closure to my complaint.

This is disgusting and pathetic considering it was experienced with such a Goodwilled Company.

I received delivery of the product Whirlpool 240 L Frost Free Multi-Door Refrigerator (FP 263D PROTTON ROY, German Steel) on the order #[protected] on 6-Oct-2022. The delivery agents unboxed the product and the fridge was not standing straight, they tried to adjust the stand below and they were not able to fix it. They then told the installation technician will come and fix it.

The installation technician came the next...

Amazon India — Theft 1, 10, 000 of my money

India F-kmall — Theft 1, 10, 000

I saw an AD in Instagram for Part time job with Amazon, it directly took me to a unknown WhatsApp chat once clicked and someone from WhatsApp chat asked me to register and pay just 200, then they asked me to recharge more funds to get more commission and started sucking out my funds in such way slowly, they assigned me a tutor in Telegram.

We Placed order on[protected] vide Order No[protected] for purchase of one Forlife Deluxe Cotton Water Bed For prevention and cure of Bed sores online on Amazon.in. Amazon.in supplied defective piece. We requested to replace the item.
The defective item was collected by Amazon.in but they did not supply any replacement and gave a very long delivery period.
Since the item was urgently required for my bed ridden paralytic mother in law we cancelled the order on 23/07/2022 vide ORDER #[protected]. Amazon.in has has not refunded any money to us till date. You are requested to please get the money refunded back to us with penalty on Amezon.in for wit holding our money and harassing us.

I had ordered One Plus Buds Pro Bluetooth Truly Wireless in Ear Earbuds. Order No:[protected] dated 10.10.2022. Amazon delivered me wrong product that is boAt earbuds a very cheap quality, old and full of scratches. I raised complaint with Amazon for return of wrong product and refund of my advance payment. Amazon customer care team after due investigation accepted the mistake and arranged first pickup on 22.10.2022 which didn't take place. Now more than 15 days are over since wrong item delivery but Amazon has not picked the wrong item nor returned my advance payment. Every time when I call Amazon customer care number, new executive pops up and tells the same story about rescheduling pick up and blah blah. I want my money back and wrong item taken back immediately.

I had ordered a product on 2nd November and now I notice that they claim to have delivered it on 2nd November (very quick even for Amazon) itself. while they say that the product would be delivered between 4-7th Novermber. This is a wrong practice. When I put in a complaint it does not get registered. And, Amazon is faceless with no. evident phone numbers or chats available for this. Also, they want you to contact seller. This is also wrong.

On 31st October The money of amount 3613 got deducted but the order went to cancelled state. and there is no refund till now.

Return Pickup was scheduled for 3rd Nov 2022, But the carrier for this pick-up did not contact me & updated the status as return pick-up verification failed

so Please arrange it reschedule for a return pickup & refund my money....

These website is comes to Whatsup number is[protected].one product give then the product is purchase.They giving five tasks I will complete the four tasks only last very high money task given. So please freeze the account

One saree has been return on 20th oct 22. refund not received yet.
Refund Reference # 75503722294019283135075
Refund Reference # 75503722275018859747266

Amazon is not return back the product and refunding my money for more than 15 days.

Order #:[protected]

OtoRoys 24LED Fog Light/Work Light Bar...
Size: 24 Led Fog Light
Sold by: ICONIC CONCEPT
Quantity: 1
Item price: ₹664.00

Ordered on 17 October 2022 Order#[protected]

I have order phone on 22/OC/2022 Order id.[protected] this order was showing deliver 23 Oct but that day i was not received order and i have was complaint since 23 Oct i have not received phone and i was receiving orders 30 Oct and there is showing order delivered and i got email that my order have delivered while i did not get order that time i compliant on customer support i have not received order and he register my complaint and today i called customer support they told me you shere the OTP then order deliver while i did not share otp and that day delivery boy not call me so how can i share otp i have all call history nobody call me that day i have proof please do action against it and give me my refund please kindly request your

I have returned the watch on 29 September'22 to the delivery partner and he is saying he has submitted in the warehouse but in their tracker it's not showing submitted. I call on customer care and register the compain regarding the same on 30 September '22 but it's 1 month my reissue is not resolved yet.. I have call multiple times in the customer care for the issue but they always say that on backend it not showing give us 7 days time but it 1 month I have wait but the issue is not resolved. Even in the mid when I talk in the customer care they said and share a mail of refund initiate but after 7 days when I call they told me that refund is not initiated yet they send the mail by mistake.. In this time I have talk 7 executive and 2 head none of them are helping me they are just saying it will be resolved within 7 days, backend issue.. but I have wait for 1 month. This is very disappointing that I have to wait for my money for 1 month.. none of the customer care are comparative. If the issue is from backend so they have to take issue on priority but every time they raised the complain again and again and ask for 7 days time now I am fed up with this thing..Requesting you to kindly resolved it asap

Bosch front load washing machine 7 Kg model number WAJ2419SIN was delivered to me on 2 November 22 at my residence 196, AK Gopalan Nagar Khatipura Jaipur pin 302012 by amazon delivery boy, he did not allow me to inspect it properly, he took OTP from me and went away, as he left I inspected the machine thoroughly I found that one corner of machine was damaged badly with inner rubber ring. Now the Amazon has also denied to replace and return the machine.

Product name- H&H dongle with all sim support
order ID-(ORDER #[protected]
price at the time i bought is 999
I bought H&H dongle(999rupee) in offer period in 21 October then i called at amazon helpline for rescheduling this product and rescheduled to 2nd November but i didn't get this product but i found a message (your product couldn't be delivered, and it is returning to the seller) from amazon.
i didn't do anything except the process of rescheduling.
now the offer period is end so i couldn't buy it again. and i want this product anyhow, I don't want refund. If no any option available, then i want this product at the same price as it as when i bought

Hi Sir,
on 13th oct-2022, I plcaed ordered amway ASPA -80 Liters order Id :[protected]. But i receved 1Ltr. Through the bludart corrier services on 17th Oct. I contact Amazon custmer care nearly 6 times. Amazon is alwaying order status retuning to the sellar. So we con't refund or replace the item. I have to wait more time. Every time they are promising it will resolve in two days. On 17th on words tamazone saying some story. Can please help me refoun my amount. Actually i bought this product for agriculture pupose.
If they are not able to replace or refound the amount. it will create financial problem from me. If they send after 10 days i con't utilize the prodcut.

I ordered a mobile phone One Plus Nord CE2 5G on Amazon India on 19th Oct 2022 and added my old phone for exchange. However, the exchanger refused to take the old phone and cancelled the entire order on 22nd October. As a follow up, Amazon initiated a refund on the same day. As per the guidelines, I should have received the refund in 3-5 business days in my original bank account, which ends on 29th October. On 1st October, Amazon updates the status as "return received", while the Branch Manager of SBI (my home branch) declares that they have not received any such amount.

I ordered a zebronic smart watch my order no.is[protected] and order date is 27 sep 22 and getting it 9 oct 22. I return to Amazon 14 oct and till now I am not getting my refund.
And item is already reached the Amazon store. And again they initiate for pickup up. I try many time to customer cares but they can't help me out. till now I am not getting my refund.

This order was cancelled as the package was damaged, mentioned by the Carrier.
Additional issues are there too. Please note that the delivery address was in Pune. But on tracking the order, I found that the order has been taken from Maharashtra to Hyderabad, which means to a different location of mine. Then mentioned that package was damaged.
Moreover, the delivery date was 23rd Oct, but the refund has been initiated today only after I contacted the Customer Service and asked about the delivery? Quite a few mistakes... what's going on?