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Amazon India Complaints & Reviews

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Last updated May 12, 2024
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Amazon India reviews & complaints page 583

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A
Ammarmau
from Varanasi, Uttar Pradesh
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order showing delivered but not received.

I ordered Redmi 5 32GB From Amazon India in first flash sale on Tuesday 20th March 2018. Item was shipped on 20th March from Amazon Transportation Services with Tracking ID[protected] and Estimate Delivery date was 26 March 2018. But Today in morning I received message on 10:14 A.M that your order is out for delivery by our Amazon delivery Agent mobile number ([protected]) and after 3 minutes i received another message at 10:17 A.M that...
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Pn404050
from Mumbai, Maharashtra
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not refunding my 11,000 rs

Address:Pune, Maharashtra, 411040
Website:www.amazon.in

Hi,
I had ordered one kids bike on 14th feb 2018. I received this item but the seller sent me the wrong item. I had ordered hand race kids bike but the item i received is foot race bike (I have also prepared a video for the proof that this is a foot race bike). I was informed that the seller will not arrange this pick up as the product was from the third party seller (Irrespective of the fact that it was seller’s mistake). After...
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R
ranjana.singh47990
from Kannauj, Uttar Pradesh
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regards ats manager

Address:Basti, Uttar Pradesh, 272001
Website:www.amazon.in

Dear sir/mam,
I placed order redmi 5 (Gold, 16gb) mobile phone and my order id is #[protected]. Today my order is out for delivery and your delivery agent call me i said you delivered to my parcel my neighborhood he said i cant delivered your parcel to your neighborhood because my manger said i could not delivered any other person so i said today evening i visit your courier office and collect my parcel when i visit amazon...
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V
vishal.kumar61984
from Kannauj, Uttar Pradesh
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regarding ats manager

Address:Basti, Uttar Pradesh, 272001
Website:www.amazon.in

Dear sir,
Today my redmi 5 (Gold 16gb) mobile phone out for delivery your ats manager call me and said you collect your parcel at courier office i say why i collect my parcel to your office amazon company any product delivered to home he said if you cant come i return your parcel so i visit your ats courier office your manager demand 500 rupees extra charge for delivery i said i cant give any extra charge your ats manager "mister...
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A
alam1423
from Delhi, Delhi
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delay in packet delivery time

Address:New Delhi, Delhi, 110025

I have booked redmi 5 on 20th march 2018 when i booked my phone estimated delivery time 24th march 2018 but i have not received till 25th march2018 i have three time complaint in amazon but not satisfied and commit wait till 27th march we provide and if not deliver we refund your money.
My complaint regarding if estimated time 24th so why exceed 27....
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Payaljan10
from Hapur, Uttar Pradesh
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product not exchanged /not reflecting in order history

Address:Kanpur, Uttar Pradesh, 208001

I have bought 2 sticks of eucalyptus in feb18 from amazon. After receiving we didn't find useful and filed a return of product on 19th mar 18.
We should have received the mail of return within 48 hrs, but even after 6 days of filing return we haven't heard from them. Now order history is not reflecting in amazon a/c. Pic attached for reference....
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S
Sameer Misra
from Bengaluru, Karnataka
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issue with photron p10 bluetooth speaker

Address:560037
Website:amazon.in

Hello, I am Sameer Misra from Bangalore.
I have purchased photron p10 bluetooth speaker from amazon.in on 26th Jan 2018 for 650rs. and within one month o[censored]sage it giving some cracking noise while audio playback.
As it is under warranty period, I contacted photron customer care executive and they suggested to send the product to their Mumbai office and they wiil replace the product. But I have to bear the courier charges.br...
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I ordered this book on 13th march 2018 and it was supposed to be delivered at my address by 23rd march. On 23rd march, i saworder status as delivered. The strange thing is the book was not delivered to the address and it was showing that it is already delivered to me. I am a student preparing for ugc net and the book was o[censored]tmost importance to me. Kindly look into the matter and do the needful....
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My order no.[protected]dt.18/03/20218 quantity - 2 (Two) nos. I have received only 1 (One) no. On today by courier against invoice no.in-597
And invoice details : hr[protected]
Dt.18/03/2018 but i have paid full amount
Of the above invoice of rs. 1013/= (Rupees one thousand thirteen only). You are requested kindly confirm your line of action immidiatly by mail.
Thanking you
Yours faithfully...
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S
siba9658
from Talcher, Odisha
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amazon pay scam

Address:754239
Website:amazon.in

I added rs.399 on amazon pay balance via upi. Payment was successful. When i check amazon pay it said money will be added in a few minutes. Then i got a message saying

"hello,

We cannot accept your order because we have closed this account. You may not use a closed account to place orders with amazon.

If you believe that we have cancelled your order in error, please reply to this message and...
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A
Anju Gowda
from Bengaluru, Karnataka
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postal address

It's been 1 week i dint get my honor 7x phone till today... Lame delivery system ever, i paid 12000 k for the product, and they are playing and fooling me saying that they will deliver it... I even complained to higher authorities but no proper response mad they neglected my product, till today they just convince customer by fooling them, worst worst worst, they play with customer emotions and their lives, worst delivery system ever experienced....
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R
renupal_123
from Noida, Uttar Pradesh
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used product provided

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:www.amazon.in

On 22th mar chach i ordered (#[protected] dell vostro 3565 amd a6... Laptop, on 23th march i got my product, but that was used product. Laptop had pre-installed pirated windows 10 with previous user files copy.

Even the device do have pirated software pre-installed. Device do have some scratches too.

When i approached customer support they are not willing to help too, even there customer support team...
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Praveen2909
from Mannarakkat, Kerala
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closure of account

Website:www.amazon.in

I see that my amazon account is closed for reason which do not know why.

There is an international order which on the way. There are returns in process, refunds to be received and orders waiting to be delivered.

See, if a problem was found with the way i use my amazon account, amazon.in must have first given me a warning instead of instantly closing my account and not allowing me to access my order history or...
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S
Suiz
from Jamshedpur, Jharkhand
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wildcraft trekking shoes delivered is fake

Address:East Singhbhum, Jharkhand, 831001
Website:amazon.in

Item bought is trekking shoes and on very first use on the day of trekking sole of both shoes came off... Completely fake wildcraft product and it left me with no shoes while in middle of himalayas, so i got it stitched for temporary use as in the mountains it was only option available... I hope amazon never play with customers trust like this next time next time and it was horrible experience.
Sold by - gayathri traders, bengalurubr...
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M
Muklesur Rahaman
from Nagpur, Maharashtra
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deduction rs 30999. vide ecom 266119791835 {amazon}

Address:Chandrapur, Maharashtra, 442401

I have declare that no purchase order place to ecom amazon, but rs. 30999/- deducted from my punjab national bank account (Transaction id[protected] on dated : 09/03/2018, between 19.10 to 19.40.

Already i complain this matter to [protected]@amazon.in, but no action taken by your concern.

Therefore, i request you to kindly take necessary action in this matter and help to refund my amount.

Thanks...
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Website:www.amazon.in

Amazon prime deducted rs.7250.77 from my credit card for prime membership which i was not used only i had purchased a mobile from amazon using my credit card during that time they have stored my credit card details and done fraudulent transaction without my concern.

Amazon is cheating customers its against it law without my concern how they recovered the amount from my credit card if its not refunded i will file case in consumer...
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Address:New Delhi, Delhi, 110018

I ordered these headphones and received an empty box, and amazon refuses to replace or refund my order. They said they will investigate and their investigation says that there were headphones in the package, but all i received was an aux cable and a manual with a broken seal on the box. And now when i asked them what should i do, they said you're on your own now...
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M
Maruti Kalambhat
from Pune, Maharashtra
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about mobile recharge cashback not received

Address:411033

On 20 mar 2018 i had recharge 50rs my mobile from site amazon. At that time amazon was offering 50% cashback on recharge. The term & condition of that offer told me that cashback will be credited in my account upto 21st mar, 2018 but till today i haven't received cash back in my amazon wallet account. My order id was[protected]. Please take actions towards amazon as many customers like me are harrassed because of this....
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Address:Jaipur, Rajasthan, 302017

I ordered for (Tp-link tl-wr841n 300mbps wireless-n router in order no:[protected] but its switch is not suitable for telephone line so returned back on 18.02.2018 against return item via ref tracking #[protected]Copy enclosed) and request for refund the same. After that a cheque was received of rs. 999 on 27.02.2018 in favor of r. D, meena. But my name is an account holder as ram dayal meena. So bank denied to give the payment...
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Address:Mumbai City, Maharashtra, 400049

We do a monthly subscription of various items for example i am giving one order number[protected]with amazon and the payment of the items goes through amazon pay all the payment for the monthly subscription was paid in advance through amazon pay and the courier person comes to my place and ask the money for the same i said for what i have to make the payment he said i don't know but the payment has to be made or else i will take...
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